Whether you want to embark on a family adventure with enriching shore excursions, feast in gourmet restaurants, relax watching concerts under the stars or be entertained by spectacular stage shows, there’s a perfect cruise for everyone. And the best bit is how you get there. With over 20 years experience building incredible cruise holidays for thousands of delighted customers, our experts will find something special just for you.
If there’s anyone who can tell you about the Travel Counsellors experience it’s our customers. Let them share their incredible travel stories with you and find out why they voted us best travel company for customer service.
Sent in by Megan Wilson-Storey
Essex, 17 September 2020
Pedro is so knowledgable and talented when it comes to travel. He can recommend hotels and resorts that would be best suited to what you are looking for. He found us our hotel and resort we will be staying in next week, and I cannot wait! The booking process is fast and easy. All documents and boarding passes have been sent to me already. Would definately recommend! Thank you so much Pedro!
Sent in by Nicky Triggs
Rayleigh, 14 September 2020
I have to say the service Joanne provided for our recent trip to Corfu was second to none. It was so relaxing knowing that everything from the reservation (which had to be changed from Majorca) which Jo took control of, the check in and of course the Covid tracker form that she sat up until midnight to complete for us. I will certainly be booking my future holidays with Joanne knowing everything is taken care of and totally hassle free. Thanks a million Jo
Sent in by Dean Holden
Willenhall, 14 September 2020
Treated like you should be .. the personal touch. First class experience from James from start to finish, the personal touch everybody needs, well recommended for all holiday bookings
Sent in by Raimonda Douglass
Stamford, 16 September 2020
Pedro is not just any travel agent on your high street, he knows his stuff and he will get you the holiday that’s just perfect for you! Oh and believe me he will go out of his way to get you the best deal out there too! Nothing slips through his fingers, I would 200% trust him with planning my next holiday!
Sent in by Rose Baines
Deal, 10 September 2020
A really first class service. Nothing was too much for Zara and our requirements were met with precision. So friendly, helpful and positive in all she does. Nothing too much trouble. Will definitely use again.
Sent in by Evelyn Jenkinson
York, 16 September 2020
Hi Suzanne Des and I wanted to say a big thank you for your hard work in getting us away on holiday this month. You found us a super hotel right on the beach as well as booking flights, seats, printing boarding cards and arranging overnight accommodation before the flight. I was stressing about the forms that needed to be completed due to Covid-19 but because you accessed and completed the forms for us it was stress free. Brilliant! If anyone hasn’t used Travel Counsellors before I recommend they should try it. Regards. Des&Eve
Sent in by Paul Biggerstaff
Yateley, 15 September 2020
Thank you very much for organising our Italy holiday, we had a great time and you provided an excellent service. Just to give you some feedback of the hotels :- Rome hotel was fantastic ( great recommendation ), loved the room, roof bar nice, service and location was spot on. We were lucky as Rome was not too busy and it was easier to see all of the sites ! Sperlonga was a really nice beach resort, restaurants in old town were lovely, great views, we had a good time. The car hire at Rome we got a free upgrade which was nice. :) All in all we had a great holiday so that is the important bit ???? Thanks again Uli, there was a lot of Covid related changes and thanks for your patience.
Sent in by Pamela&ernie Lebeau
DAGENHAM ESSEX, 16 September 2020
Pedro martin is now a travel consultant he used to work for Thomas Cook in Romford and he was brilliant at his job he found us numerous holidays for us and nothing was too much trouble for him as he likes you to to be pleased withyour holiday and will spend a long while searching for the best holoday to suit your needs he has now moved to scotland and started out on his own please get in touch with him to arrange a holiday for next year i promise you wont be disappointed ?
Sent in by Tracy Mills
Hornchurch,Essex, 16 September 2020
Pedro listened to the kind of holiday we wanted in Dubai & The Maldives and then suggested an innovative and well researched itinerary that included the right type of accommodation and excursions. In previous times we had booked everything over the web but it was great to have that personal touch; questions were answered straightaway and nothing seemed like too much trouble. We had the perfect holiday, with great service and importantly, within our proposed budget. We won’t be booking with anyone else in the future.
Sent in by Lucy Campbell
Ringwood , 15 September 2020
Zoe booked our family holiday to Scotland and was very helpful and friendly from start to finish. Excellent personal service and nothing was too much trouble. Thank you! We look forward to being in touch with you again!
Sent in by Victoria Neofitou
London, 17 September 2020
Pedro is the epitome of what a travel agent should be. He is selfless, always putting his customers needs at the forefront of everything he does. No stone is left unturned when it comes to Pedro finding the customer not just a holiday, but the holiday they never knew they could experience, time and time again. Whether it be a quick week away to Turkey, Honeymoon of a lifetime, or a multi destination adventure, Pedro is the one that makes the magic happen. Pedro makes his clients his friends (& some even like family) which is why he has repeat customers that follow him wherever he goes! Pedro delivers every single time and for that he should be PROUD!
Sent in by Colin Murray
Bicester, 17 September 2020
In late 2019 we asked Sally to organise us a six month round the world trip for us. She put together a fantastic holiday and incorporated some late changes with any problems. We received a comprehensive holiday schedule from her that fully met our requirements and we found the Travel Councillors app she provided really useful. We were so glad that we went through Sally when the COVID-19 restrictions kicked off in March 2020. We were in New Zealand at that time, thousands of British travellers were stranded there and having nightmare problems trying to book a flight home. We were in the fortunate position of having Sally to sort things out for us, and she organised flights home to the UK for us efficiently and at no extra cost. We would have no hesitation in recommending Sally to anyone who is looking for a travel consultant to plan and organise a holiday for them.
Sent in by Rebekah Moreno
London, 10 September 2020
Guy was outstanding and went above and beyond in helping us organise a summer holiday. He was able to deliver exactly what we were after – he catered to our budget, kept us all calm and reorganised the destination when Coronavirus meant we had to change our original plans. Even while we were away he was able to help sort out extras for our return flight. He saved us endless hours of research and what would otherwise have been a lot stress. Without a doubt we will be using Guy again and thoroughly recommend his services to anyone looking to travel – corporate or recreational.
Sent in by M Morley
Colchester, 15 September 2020
Takes the time to understand your search at the start and takes the time to make sure every detail is correct throughout the booking. If only every service in life was attentive as Jane booking our family holiday. Thank you for your help in very difficult times for travel this year.
Sent in by Uli Williams an
London, 15 September 2020
I would like to leave a feedback to Uli. It was our first experience with a travel counselours and we are completely overwhelmed with her level of service. It was a very difficult time for having a holiday with so many restrictions and new rules implemented , hovewer she was very attentive and efficient and her level of knowledge and initiavite makes us feel very safe as we knew she could manage any changes in our bookings withouth missing any deadlines . Her friendly approach and always communicating all the COVID updates gave us a confort and relieve that even in a difficult time she will change our plans and giving many good options to choose. We felt really secure and very happy with our first TC trip and would like to recomment Uli as an excellent travel advicer. Uli , thanks for your hard work , commitment in making us happy and loving touch in every stop that we made we feel that you were wishing our best moments. Regards Gilda Biggerstaff Sept 2020
Sent in by Pamela Williams
Lambeth, London, 18 September 2020
Thanks Ian. Brilliant job! Now we have something to look forward to. Keep safe! [Re-booked holiday to Greece}
Sent in by C Modd
Spalding, 11 September 2020
We would like to thank you for booking our recent Warner’s holiday to Nidd Hall near Harrogate. As always your service was excellent from booking the actual holiday to making dining reservations for us. We wouldn't hestiate to recommend you to anyone wanting to book a holiday whether that's abroad or in the UK.
Sent in by Louisa Sexton
Didcot, Oxfordshire, 14 September 2020
Nic has been absolutely amazing with helping us organise and then rearrange (twice) our honeymoon due to the pandemic. Right from the start she tailored our holiday to suit exactly what we wanted and made the whole thing very easy. Nic has kept us informed throughout the whole process with updates and her communication has been excellent! If you are thinking about your next holiday, we would 100% recommend booking through Nic!
Sent in by L Ingleson
Preston, 16 September 2020
Paula McClumpha is an outstanding travel agent who always goes more than the extra mile. She provides a very customer focussed service and has arranged some amazing holidays for us in recent years. We wanted to write this review to thank her especially for the exceptional way she has looked after us this year through all the Covid chaos, rearranging our large group trip at very short notice with all the complexities of flights from different airports and transfer arrangements. Brilliant service.
Sent in by Roberto M
Milton Keynes, 15 September 2020
Romy, thank you very much for all support during the trip to Greece, I got in contact with you with a really short time-frame and you fantastically understood my need and budget, you have made suggestions above and beyond my expectations, guided me thru the overall COVID complexity and by the end I received at home a surprisingly pack with all documentation needed to travel… You have even fulfilled all details of my luggage tag… unbelievable! You have allowed to my family one of the best holidays ever, I can’t wait until next holidays and count once again on your support.” I mean every single word… I hope you keep supporting people to enjoy their holidays while you make everything easier for them.
Sent in by Anon Anon
London, 14 September 2020
Thanks so much for your honest and insightful advice last week. Meant to get back straight away and then life took over! Really appreciated it, Especially when Portugal was added to the list. The more we thought about what you said, the more we realised we're more risk averse than we thought. So I think we're going to try for a spring holiday next year hopefully when things may be more settled. We'll get in touch then, but meanwhile thanks again - very impressed at your service and advice.