If there’s anyone who can tell you about the Travel Counsellors experience it’s our customers. Let them share their incredible travel stories with you and find out why they voted us best travel company for customer service.
Sent in by J T
Wolston Warwickshire, 19 November 2018
I would highly recommend Lucy at Travel Counsellors! My sister and I wanted to travel to New York that was all we knew, we didn’t know where we just wanted to be there! Lucy sent us details of flights, different hotels in different areas, spent countless evenings talking through the benefits of different areas and answering my many questions.. she was very patient also when I constantly changed my mine! When everything was booked she still offered other services like the New York Pass and transfers even lending us her own guide book when New York Pass stopped giving them out. Our tickets were delivered to us by hand in a wallet with our luggage labels already written and when we arrived at our amazing hotel The Parker New York, we had been assigned a room overlooking Central Park, just as she had asked. Lucy goes over and above and I would recommend her to anyone particularly one as fussy as me.
Sent in by Stephen Dunn
Edinburgh, 20 November 2018
If you want the perfect holiday, or indeed any travel arrangement, then call John.
Sent in by Iain Gomes
Kent , 19 November 2018
Alison was absolutely amazing and took all of the stress out of the booking. I'll be using her for every trip now.
Sent in by Giles McCourt
Sunderland, 19 November 2018
I would recommend Deborah without hesitation. She always goes beyond what is expected and makes booking holidays and travel simple! Her service is absolutely first class!
Sent in by Keith Gutteridge
Wolverhampton, 19 November 2018
Helen takes all the hard work out of booking a holiday. 3rd time I book through Helen and will do so more.
Sent in by Bryan Barker
Pontypridd, 19 November 2018
A big thank-you to Audrey for arranging our fabulous holiday to Iceland. When booking the accommodation and tours, she took on board what we wanted, but also made some recommendations of her own, and the result was a fantastic trip. Audrey kept us informed throughout the booking process, and kept in touch right through the holiday too. It was the first time we had booked through a Travel Counsellor and we’d certainly consider doing it again. Keep up the good work!
Sent in by Sophie Emery
Brighton, 19 November 2018
Laura was so helpful and made everything easy!
Sent in by Kate McKay
Belfast, 20 November 2018
I am writing to thank you for organising the holiday of a lifetime for myself and my family in Mexico this summer. The brief we gave you was for a long-haul trip with lots of sun, relaxation and animal encounters to occupy my son who is an animal and all things reptile obsessed. To say that you met the brief was an understatement. Our accommodation was amazing and set in the most picturesque rain forest with its own private beach. We had the chance to see spider monkeys, iguanas, deer, flamingos and coatis everyday roaming around the complex. With the added bonus of the Xcaret park on site it was a resort at the top of the scale! Thank you for the care and attention you gave us in planning this trip and all the extra help with completing visas etc. I would have no hesitation in recommending you to family and friends to arrange business or personal travel. The personal attention and lengths that you go to to make a holiday enjoyable are second to none. With thanks and regards.
Sent in by Tracey Fitzmaurice
Heathcote, Warwickshire, 20 November 2018
Sally it was an absolute pleasure to book with you, we have received first class service, help and information with our booking nothing was too much trouble. Would highly recommend you to friends and family and we will definitely be using you again for our next trip of a lifetime!
Sent in by Jill Creighton
Redditch, 19 November 2018
A group booking with many changes before final itinerary. Nothing was too much trouble and Anne-Marie listened to our requirements. She gave us several different alternatives of hotels and flights. Was efficient and informative. Will definitely be booking through her again .
Sent in by Philippa Millard
Cheltenham, 19 November 2018
Julia has been so patient with our many indecisions and she has tweaked our itinerary multiple times to suit our needs exactly! We have absolutely loved working with her to come up with the perfect holiday which suits us all (which was a challenge given we have two teenage boys!!!). We cannot wait to go on this holiday and also cannot wait for Julia to plan our next one!
Sent in by Natalie langford
Stafford, 19 November 2018
Helen is fantastic and I wouldn’t hesitate in recommending her!
Sent in by Becki Newcombe
Peterborough, 19 November 2018
I just want to drop this email to say a big thank you for planning our lovely trip to Disneyland Paris. You made it so personal from the get go, ringing the day before we went, to see if we needed anything and to make sure we were all set & ready to go. And the chocolates we got when we came home, to welcome us home was a lovely surprise. We will definitely be booking a holiday with you again & a big thank you again.
Sent in by Jane Tordoff
Baildon, 20 November 2018
Absolutely fantastic bloke. 10/10 every time. He has never disappointed us. Nothing is ever too much trouble, even e-mails when he is away. Very patient with me when I keep changing my mind!
Sent in by Bryan Hastings
Donegal, 19 November 2018
Sent in by Claire Wickes
Amsterdam/London, 20 November 2018
I would absolutely recommend John! He is always ready to help and provides well-thought out travel solutions and advice for our business travel.
Sent in by Andrea Patel
Gloucester, 19 November 2018
Great, friendly and helpful. Thank you very much for your help Audrey
Sent in by Katrina Walker
Liverpool, 19 November 2018
Carmel was amazing, efficient friendly and professional. Suggested a fantastic holiday that was far beyond our expectations. Carmel kept in touch regularly to ensure we had everything we needed.
Sent in by Iain Gomes
Kent , 19 November 2018
Alison was absolutely amazing and took all of the steess out of the booking. I'll be using her for every trip now.
Sent in by Mary Packer
Acton, Suffolk, 20 November 2018
Always very helpful no matter how difficult the problem! Thank you.
Sent in by Darren Harris
Twickenham, 20 November 2018
We continue to recommend John to Friends and Family as he goes above and beyond to make sure we enjoy our holidays. The support we receive only makes it easier to endorse and recommend John.
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Get in touch with your Travel Counsellor now for more information.
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