If there’s anyone who can tell you about the Travel Counsellors experience it’s our customers. Let them share their incredible travel stories with you and find out why they voted us best travel company for customer service.
Sent in by Rebecca Allison
Doddinghurst, 16 September 2019
Very efficient quick lots of ideas, not pushy, everything done for you. love travel counsellors. all my holidays are booked through Sarah Moss.
Sent in by Alexandra Barrett
Leeds, 16 September 2019
Helene has been hugely helpful and patient with all the planning our trip has involved. It has certainly helped arrange a trip with as little stress as possible. Thanks very much
Sent in by Rosemary Richardson
Tintagel, 16 September 2019
Prompt, efficient and utterly charming! And Helen knows her stuff...... and knows me! A great bonus. Thankyou
Sent in by Christopher Harrison
Harrogate, 16 September 2019
Service from Helene is always outstanding. She always goes that extra mile to ensure her customers enjoy a top class product at a competitive price. I wouldn’t hesitate in recommending Helene to anyone
Sent in by Ann Curnow
Harlow, 16 September 2019
Kerry is fantastic. Really helpful and goes above to get us great holidays.
Sent in by Carol Gaymer
Nairobi, 16 September 2019
Always a quick response and always offers numerous options and unbiased advice.......Additionally, just a super pleasant and polite person to deal with!!!
Sent in by Christophre Galvin
Sheffield, 16 September 2019
The service was excellent from start to finish. It removed all the stress from what has previously been a stressful and time-consuming process.
Sent in by Janet Spalding
SHIPSTON-ON-STOUR, 17 September 2019
First class service, nothing is too much trouble and it’s nice to be able to trust your holiday plans with people who take so much care.
Sent in by Steven O'Leary
Ipswich, 16 September 2019
Helen is always very helpful, and knowledgeable about the country’s and or areas I am trying to book which is A fantastic
Sent in by J Charleton
Newcastle upon Tyne, 16 September 2019
Excellent service - plenty of advice, prompt reply to queries. We weren't left 'hanging' at any point in the process.
Sent in by Samantha Copperwaite
Hutton, 16 September 2019
I have used this service by Sarah twice now for two of my biggest trips and haven't been disappointed, very helpful and friendly.
Sent in by Christine Cullis
Chelmsford, 16 September 2019
Sarah was just so efficient! Told her what we wanted and few hours later all booked and paperwork e-mailed to me. Will definitely use her again!! Definitely recommend her.
Sent in by Jenna Vincent
Poole, Dorset, 16 September 2019
Thanks Mum for looking after us off on our Gap year xx
Sent in by Lindsay Carlton
Sheffield, 16 September 2019
Superb, efficient, friendly, professional, reliable...Helene is all of these
Sent in by Robert Barclay
Salisbury, 16 September 2019
Helene was recomnended to us by a friend and he was so right in saying she was very good. We have found her excellent in getting an itenerary and costs and she has a lovely approach to customer interaction. Would recommended her without hesitation
Sent in by Natalie Huckle
London, 17 September 2019
Charlotte was above and beyond excellent. She really went the extra mile to get us the holiday we wanted despite our requirements being very specific and the limited availability due to booking last minute. She was extremely determined to help us book something and I am so glad now as we almost gave up but thankfully Charlotte did not and as a result, we had the most fantastic holiday. Once we had booked Charlotte presented me with a Travel Counsellors bag, not only the necessary documents for travel but all boarding passes (both ways) printed. As if that wasn’t enough, there were activity books with colouring pencils for both children and a cute teddy bear! It doesn’t get better than that and it could not have been any more convenient. Thank you so much Charlotte, we are very grateful for all your hard work, your excellence and professionalism and we will certainly be in touch with you to book our next holiday.
Sent in by Marianne Buttrey
Richmond, 16 September 2019
Helene helped us book long haul flights and Hotel & during the planning & booking of each stage, kept us completely informed. Helene understood our wishes of simplicity and has been very helpful with extra information by communicating with her colleagues on our behalf. Helene always responded to our phone calls and emails as soon as possible. We will recommend her to our family and friends.
Sent in by Sheila Ashton
Sheffield, 16 September 2019
Helene was fantastic in organising our trip to Salzburg so we can do the sound of music tour. It took all the hassle away from me with trying to organise the trip with 3 girl friends. I will definitely be spreading the word to use Travel counsellors and in particular Helene.
Sent in by Debra Skinner
Warwickshire, 16 September 2019
Justine was fabulous she was so efficient and nothing was to much trouble for her I can’t praise her enough
Sent in by Jennie Veale
Dorchester, 16 September 2019
Sandi is always so very helpful and nothing is too much trouble. Receiving my holiday tickets with everything done and beautifully written out is a joy. Plus the reassurance that she is only a phone call away if you need assistance makes for an even more relaxing trip.
Sent in by Shelley Guille
St. Helier, Jersey, 16 September 2019
This isn’t a job for Juliet it’s a passion. Nothing is too much trouble for her and she is at the end of the line to answer and help you with anything. Having only been back 4 weeks we have already booked our next trip with her and will be doing so again in the not too distant future. Thank you so much Juliet you are a star
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Get in touch with your Travel Counsellor now for more information.
Click here for full terms and conditions.