If there’s anyone who can tell you about the Travel Counsellors experience it’s our customers. Let them share their incredible travel stories with you and find out why they voted us best travel company for customer service.
Sent in by Deborah Martin
Lincolnshire, 17 December 2018
As you know we arrived home yesterday. Anyway the reason for my email is to say a very big thank you from us all. We have had the most amazing holiday, everything was just perfect. We will treasure the memories from this celebration holiday forever, it really did exceed all of our expectations. From the excitement and buss of New York to the peace and beauty of New England it was just perfect. The personal messages and gifts we received from you added a very special personal touch. Thank you Joanne for your help and patience and for your exceptional knowledge and organisation skills. You have been a star throughout.
Sent in by Eden Bearshaw
Rochdale, 17 December 2018
Made the whole process easy straight from the beginning, and took all the usual stress out of booking a holiday. Couldn’t recommend Katrina enough.
Sent in by Sarah Logan
Ashford, 17 December 2018
Excellent service, very patient, would certainly recommend to friends and family.
Sent in by Brad Marshall
Scarborough, 17 December 2018
Excellent service, fast reply, Very helpful, found us the right holiday, will definitely recommend and use again.
Sent in by J Maguire
Liverpool, 17 December 2018
Anna has gone above and beyond in supporting us organise a very complicated trip
Sent in by Steven Murray
Cheltenham, 17 December 2018
Lucy was excellent, patient and informative. Cannot wait for the trip!
Sent in by Wayne Euston Moore
Tring , 17 December 2018
Great Service and always gives 100%. A pleasure to work with!
Sent in by Dave Owen
Suffolk, 17 December 2018
Michelle went the extra mile to listen to our requirements and come back to us with the right options, including other activities we might be interested in outside of the package we booked. Very helpful. Thanks!
Sent in by Jenny Fay
Dorset, 17 December 2018
Very pleased with all the help that Caroline sends by email and we have nothing to worry about as it's all sorted for us which makes life easier to just turn up for our cruise.
Sent in by William Warren
Worthing, 17 December 2018
We have just arrived back from our honeymoon and would like to thank you for organising such a wonderful trip for us. We have just had the best time, your choice of hotels was superb, everything pretty much went like clockwork. Once again many, many thanks and thank you for the champagne.
Sent in by R Jeapes
Horsmonden, 17 December 2018
Karen was very knowledgeable and was so particular but not pushy.
Sent in by Michelle Bowman
Hertfordshire, 17 December 2018
Excellent service - very approachable and helpful throught out the process
Sent in by J Hubbard
Chatham, Kent, 17 December 2018
I regularly use Deana for my holidays and so does the rest of my family. I've also recommended her to all my friends too. She very efficient, extremely knowledgeable and very well organised as well as being a lovely person.
Sent in by Louise Townley-Jones
Thulston, Derbyshire, 17 December 2018
Nikki made the whole process so simple. She saved me hours trawling the web for the best price and best company. Will use her again for my holiday bookings.
Sent in by Ryan Smith
Newton Alfreton, 17 December 2018
Myself, my wife and daughter have just come back from a fantastic few days away in New York which was amazingly organised by Julia Broadhurst, everything from the planning to booking and the trip itself was so organised giving us more time to relax and enjoy the sites. We cant thank Julia enough and will be sure to book through her again shes a great credit to your company.
Sent in by Sarah Pake
Rampton, Cambridge, 17 December 2018
Michelle has booked several holidays and trips for us now and we have never been disappointed. She's very efficient and professional. Takes all the stress out of trying to book it yourself! One of our children is on the autistic spectrum and she has always been able to cater for his needs too. Can't recommend her highly enough, Thank you!
Sent in by Tim Clark
Essex, 17 December 2018
Victoria has been absolutely brilliant in advising and building our very special 35th Anniversary holiday to India in July. Nothing was too much trouble for Victoria once e-mailed she responded within 24 hours with costs or advice. Her knowledge of the travel business is absolutely fantastic so we always new that we were getting the very best advice. We have in the past and will continue to recommend Victoria to friends and family. We are a returning happy customer!
Sent in by Lynne Newman
Sandhurst, 17 December 2018
Just a note to say what a wonderful time both Kim and I had in Thailand. The organisation from start to finish was seamless. We both felt we didn't need to think and were able to completely relax. We didn't have to worry about checking in or printing boarding passes both at home and when we were away. We were met and transported between each centre by polite and professional staff. It was a completely stress-free experience. The hotels were all of a good standard and Elephant Hills just wonderful. Thank you so much for your professional and personal help in organising what was an amazing holiday and experience.
Sent in by Alan Wright
Woodbury, Devon, 17 December 2018
Jo has responded to all our changes and provided great service. Many thanks
Sent in by Linda Stewart
Grays, Essex, 16 December 2018
Trevor is always very helpful and accommodating, nothing is too much trouble for him. A very good experience and we feel we get a great price.
Sent in by Kim Hammond
Harlow, 17 December 2018
I have used Kerry twice now, once with my daughter and this latest one to the USA. Both times I have been very impressed with her professionalism and the very quick response to my emails. I have in fact already recommended her to a work colleague who will be contacting her in the very near future.
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Get in touch with your Travel Counsellor now for more information.
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