If there’s anyone who can tell you about the Travel Counsellors experience it’s our customers. Let them share their incredible travel stories with you and find out why they voted us best travel company for customer service.
Sent in by Dorothy Stroud
Eastrington, Goole, 29 November 2021
Really helpful would recommend Sarah, to book your holidays anytime.
Sent in by Philip Halliwell
West Yorkshire, 29 November 2021
A perfect 10 as always. I have and will continue to recommend Tracey to my family and friends for the fantastic service she provides. Always a pleasure dealing with someone who can meet all your expectations every time. Thank you Tracey.
Sent in by Geoff Holmes
PX Limited , 29 November 2021
Thank you for your response to this developing picture over the weekend. I was impressed by the level of service you are providing, which prompted me to look at your website and all became clear. A great combination of expertise, passion and customer focus - and fully aligned with our approach at PX Group.
Sent in by Mo Pearson
Camborne, 29 November 2021
Really pleased with the speed of reply regards my flight bookings and travel insurance. Would recommend to all my friends.
Sent in by Margaret Kirk
Kirkella, 29 November 2021
Sarah is very helpful and considerate no hesitation in recommending her
Sent in by Emma Samuels-Lee
Epsom, 29 November 2021
A brilliant service all round, so happy we were recommended Sarah!
Sent in by Stuart Schier
Birchington , 29 November 2021
Debbie was great to deal with, very informative and patient.
Sent in by John Greig
London, 29 November 2021
Lee provided an outstanding service during the planning of a US trip: professional, responsive and a pleasure to deal with. All his suggested travel and accommodation options fitted perfectly what we were looking for. Highly recommended!
Sent in by Michael Toft
Hertfordshire, 29 November 2021
We had a difficult holiday to arrange and Shara helped enormously!
Sent in by Olga Sipcenoka
St Albans, 29 November 2021
Shara is absolutely fantastic. 10/10 Very helpful and very knowledgeable. I am devastated I didn’t meet her earlier! It’s such a pleasure to book a holiday now, no stress and no worries any money saved. What else you can wish for?
Sent in by Frederick Lebus
London , 29 November 2021
Rebecca was very patient with us and provided some great guidance and options! Thank you!
Sent in by Linda Wood
South Derbyshire, 29 November 2021
Mags is absolutely brilliant, she listens to everything that you are looking for in a cruise and goes above and beyond to find it for you. Mags was recommended to me by a fellow cruiser and I’ve never looked back, I would highly recommend her.
Sent in by M Griffiths
Chislehurst, 29 November 2021
Julie is terrific with lots of attention to detail and goes out of the way to present me with great options for my family.
Sent in by Ivan Jarvis
Lincolnshire, 29 November 2021
Very good very helpful could not fault her made the job more enjoyable be in touch soon well done all of you. I have already passed your services on
Sent in by Katherine Woods-Ruddick
STOCKTON-ON-TEES, 29 November 2021
Sarah's support is excellent
Sent in by B Ackroyd
Rotherham, 29 November 2021
Just wanted to say a HUGE thank you once again for your advice and help in organising this trip. It was everything we'd wanted and more and the hotel quality and locations were perfect. I hadn't appreciated your services went far beyond just the organisation of the trip. I'm a bit of a control freak so it was really nice to be able to trust someone else to take care of stuff like check in etc. for a change. Your constant communication put me at ease and took away all the usual stressors, especially at a time like these with all the tests involved. It would have been very stressful navigating it all without you. (Dubai and Sun Island, Maldives Nov 21)
Sent in by Gail O'Shaughnessy
Northampton, 29 November 2021
Sonia goes above and beyond with her service and researches everything to make your trip the best you can get!! I highly recommend using her and I have experienced many operators during my worldwide travel of 102 countries!
Sent in by Lesley Maslen
Welwyn Garden City, 30 November 2021
We're just back from an amazing 2 centre holiday in the Maldives and Dubai and counting ourselves very lucky. Usually we organise holidays ourselves however given the challengers of travelling with complex ever evolving Covid regulations we enlisted the help of Emma Whiteman - Travel Counsellors around a year ago and we're so glad we did! Emma was able to do a fact find via FaceTime and matched us up with a trip and accommodation that perfectly matched our needs and preferences...and not only that - she was able to access a 50% early booking discount for a water villa and a great deal on our Dubai hotel - and she negotiated an anniversary deal - 13 months after the anniversary. Since booking Emma's kept us updated on the status of our destinations - she reassured us that travel is possible! She has guided us through the paperwork and PCR testing needed step by step and made it as stress free as possible - always available to chat through any questions (and we were at times a little anxious!) On each phase of our journey she's checked us onto flights and checked we were prepared for the next leg! All in all - we'd highly recommend Emma for any holiday plans.
Sent in by Jodi Eeles
Kent , 29 November 2021
Alison was fantastic! She took a lot of stress off our shoulders in finding our holiday. We tend to start doing the research for a holiday, then hit a few challenges and give up. The then leaves us little time to book anything and prices have rocketed in the meantime. We shall definitely be using you again in the future. Thank you.
Sent in by Peta Fowler
Stevenage, 29 November 2021
Shara had been so accommodating and helpful at a difficult time, I would highly recommend her and use her again in the future.
Sent in by Billie-Jo Coulson
Milton Keynes, 29 November 2021
Tracey Jeffrey is incredible at her job. She has booked the most amazing holiday for us and has made it so easy and stress free especially under the circumstances of Corona Virus.
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Get in touch with your Travel Counsellor now for more information.
Click here for full terms and conditions.