If there’s anyone who can tell you about the Travel Counsellors experience it’s our customers. Let them share their incredible travel stories with you and find out why they voted us best travel company for customer service.
Sent in by David Laycock
Huddersfield, 16 July 2019
I would give Neil more than 10 if I could !
Sent in by Tracy Hart
Moreton in Marsh, 16 July 2019
Absolutely outstanding service, quick to action anything I require and always checking to make sure everything is spot on
Sent in by Elizabeth Norbury
Cheshire, 16 July 2019
I recommend Paula to everyone I know. Great service and I know she is there for me if anything goes wrong. Wouldn't use anyone else to book my holidays.
Sent in by Susan Pyne
Budleigh Salterton, 16 July 2019
Jo was very helpful and flexible with the requirements of our big trip to Australia.
Sent in by Barry Smith
Eastleigh, 17 July 2019
I am writing to say a big thank you on behalf of Julie and I for all your help in arranging our fabulous 3 week trip to Canada to celebrate our joint 60th birthdays. We had decided on an ‘adventure’ trip encompassing a multitude of destinations and transport and your valuable help in putting together such a fabulous itinerary (and within our budget) made for a relaxing and trouble free trip. We stayed in 9 different hotels, had internal flights within Canada, various transport transfers, a trip on the Rocky Mountaineer and a fabulous Alaska cruise with Celebrity which all went without a single hitch – very impressive and all thanks to your expert organisation. We are grateful that you were able to assist us in making this a truly memorable celebration and also for you notifying everyone that we were celebrating milestone birthday’s, which resulted in some unexpected but gratefully received upgrades and gifts from some of the providers – a lovely gesture.
Sent in by Robert Spence
Liverpool, 16 July 2019
Excellent communications and easy to use company would recommend to others.
Sent in by Wayne Rigby
Lea, 16 July 2019
Thanks for arranging a brilliant holiday Ian, Stoupa was amazing, it was much less developed than other Greek resorts we’ve been to and just what we were looking for. It was like stepping back to Greek holidays of years ago where we got to drink with the locals and eat locally produced fresh and tasty food. Stoupa is somewhat of a best kept secret and we were definitely in the minority with it being our first visit - we met people that had been there 16 times! As you said, the resort is hilly in parts but not the steep hills we were expecting. It was easy to walk around with a good choice of bars, restaurants and supermarkets, with nothing too far away. The weather was stunning, and it was much hotter than we expected. We loved the special touch of flying us home on a plane called Wayne! Thanks again - where to next?
Sent in by Katie Brightly
Sawbridgeworth, 17 July 2019
Nicole has just helped me book a trip to euro Disney for us and extended family - she was able to offer loads of advice and tips on what to book and where to stay having been loads herself which was great and she organised everything it was all just so easy - I will be using her to book my next holiday it’s so less stressful having an expert do it for you x
Sent in by Paul Askham
Wakefield, 16 July 2019
Deborah was very helpful and knowledgeable
Sent in by Barry Davis
Birchington, 16 July 2019
Sent in by Kelly Durkin
Gloucestershire, 16 July 2019
Madeline has been fantastic. Very quick to respond to my questions and has made booking a holiday super easy for me!
Sent in by Andrea Price
Manchester, 16 July 2019
An amazing experience so far and I'm looking forward to my trip. I've never used a travel consultant before but after working with Sarah, I would use every time as the value added to the entire process is priceless. Any of my questions are answered immediately regardless of the time or day. Communication is second to none and the properties presented to me to choose from were all exactly to my request.
Sent in by Catherine Mallett
Derry, 16 July 2019
'Carmel Curran went above and beyond! She was so helpful and full of knowledge, I feel so at ease about our holiday, she made everything so easy. I will definitely be booking with her again.'
Sent in by Annette Bull
Walsall, 16 July 2019
Quick and easy, Helen was excellent sorted everything out for me hotel , flights , transfers no worries on anything definitely recommend thank you . Regards Annette.
Sent in by Pat Ross
Wiltshire, 16 July 2019
Very impressed by Karen’s friendly, professional service, nothing too much trouble. Would highly recommend.
Sent in by Louise Adams
Barry Island, 16 July 2019
Thank you so much for your time and dedication in choosing us a lovely holiday.
Sent in by Sian Westbury
Deddington, 17 July 2019
So efficient and some excellent choices, really helpful and incredibly quick response time.
Sent in by Hayley Goodwin
Warmsworth, 16 July 2019
Excellent service from start to finish, holiday was found, booked and paid for within 3 hours ! Will definitely be booking again
Sent in by Cara Hey
Methley, 16 July 2019
Only every use Debbie to book my holidays :)
Sent in by John and Margaret Sherwood
Derby, 16 July 2019
We would like to thank Nikki of Travel Counsellors for organising our 10 day Dalmation Coast cruise on the Celebrity Constellation recently. We had a lovely time, helped in no small part by Nikki's organisational skills and attention to detail, particularly as we were celebrating a special wedding anniversary. Well done Nikki.
Sent in by Oonagh Taylor
Carlisle, 16 July 2019
Jane was given quite a demanding brief to sort a holiday for six ladies. She found us a great deal, sorted all the nitty gritty details and we’re really looking forward to our break. She was very helpful and prompt in responding to queries. We’d all certainly recommend her.
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