If there’s anyone who can tell you about the Travel Counsellors experience it’s our customers. Let them share their incredible travel stories with you and find out why they voted us best travel company for customer service.
Sent in by Jaynean Hogan
Coulsdon, Surrey, 17 July 2018
Most accommodating even through some challenges I presented with. Her competence and reassurance were very much appreciated
Sent in by Holly Chapman
Driffield, 18 July 2018
Absolutely fantastic service. Nothing is ever too much trouble. Makes booking a holiday, completely stress free!
Sent in by roxanne desiree
london, 17 July 2018
I will highly recommend Ms Sheth as she is very professional, helpful and will go the extra mile to ensure that the service she’s providing is first class! She has been my Travel Counsellor since 2016 and I know for a fact that she is reliable, trustworthy and very professional. I will not book my holiday anywhere else.
Sent in by munaf musa
leicester, 17 July 2018
I first dealt with Sophie last year because vouchers we were given. We had a wonderful holiday so we've booked again. She is very helpful, polite and really listens to our requirements. She has been fantastic.
Sent in by J McDonnell
Lytham St Annes, 18 July 2018
Would recommend Vicky anytime
Sent in by sadik kothia
seven kings, 17 July 2018
Very helpful, patient and flexible. we changed our minds many times during the booking , yet Sophie continued to change the booking to our requests and without the slightest complaint. Our holiday was exceptional.
Sent in by Tony Hartley
Telford, 17 July 2018
Thank you very much for a wonderful holiday from start to finish, your meticulous planning all through the process was second to none. Price, flights, transfers and hotel accommodation was superb, can’t wait to plan the next one
Sent in by Norman Firth
Garforth Leeds, 17 July 2018
Robbie is very helpful and always gives the best advice. He books all of my friends and our holidays now, he is always a text away if we need him during our holiday. I feel he is a friend rather than just our travel agent
Sent in by John Sizer
Royston, 17 July 2018
Uli has made the whole experience so easy and has gone out of her way to make sure we got the add ons to our holiday we wanted. She provides a first class service and is someone I have and will continue to recommend to others. Thank you Uli.
Sent in by Karen Lindsay
Bicester, 17 July 2018
Fantastic friendly personal service - highly recommended
Sent in by Jayne Savage
Driffield, 17 July 2018
Excellent, efficient, extremely helpful and all in the comfort of home
Sent in by Eunice Knowles
Lamorna, 17 July 2018
Julie Morris is the best travel agent I have met in my life. Very efficient, knows how to arrange the best and quickest travel and is wonderfully supportive. I have already recommended Julie at travel counsellors to close friends and relatives and will continue to do so.
Sent in by Tom Marshall
Newark, Notts, 17 July 2018
Really helpful, lots of knowledge and recommendations to support our trip. Definitely recommend in the future.
Sent in by Pam Torry
Sheffield, 17 July 2018
I loved having someone really listen to what we wanted to achieve on our trip and then find ways to make it happen. Our requests were unusual and we hadn’t been able to find anything looking through various brochures. This really is a bespoke and personal service.
Sent in by Ros Mottram
Monnouthshire , 17 July 2018
We would like to thank Mike for booking our latest holiday to Portugal. He fulfilled every request we asked of him, from booking the meet and greet at the airport, the flights, accommodation and car hire. Everything went smoothly, thanks to Mike's organisation skills. We thoroughly enjoyed ourselves and would recommend Mike to anyone and will use him in the future. Thanks again Mike for making our holiday relaxing and troublefree.
Sent in by Conor Mace
Leeds, UK, 17 July 2018
About a year ago me and Dani Hinchliffe went to see Simon with a paper map we'd drawn some crosses on, aside from that we had no idea about the reality of traveling or costs. Without Simon's help this whole 18 month trip wouldn't of been possible. If you want to talk to someone about traveling or booking it I would genuinely recommend him.
Sent in by Salma Bora
Leamington Spa Warwickshire, 18 July 2018
Efficient friendly service.
Sent in by Ashley Freame
London, 17 July 2018
Rebecca did an amazing job booking our honeymoon to Sicily. Being busy and a bit stressed trying to plan my wedding meant I didn't have a lot of time to think about or plan a honeymoon. Rebecca did all the research for us, suggesting a great 3 stop itinerary for us staying in lovely boutique hotels. Nothing was too much trouble - every detail was thought through, she even checked us in online, sent us a package with all our docs clearly printed and labelled, and sent us a really thoughtful gift of a driving map along with 'Mr and Mrs' luggage tags. In every hotel there was a little note from Rebecca wishing us well. She even sent texts during the trip to make sure everything was going well. I will definitely book with Rebecca again and recommend her services to anyone looking to put the holiday back in holiday!
Sent in by Siobhan Tucker
London, 17 July 2018
Rebecca is brilliant at her job. I’d highly recommend her. She was great at booking us a trip to Europe with two teens. And incredibly kind and professional in sorting an issue that arose (that was due to my mistake!). I’d highly recommend her for any travel plans you may have.
Sent in by John Muirhead
London, 17 July 2018
I wanted to take this opportunity to thank you for the support, advice and guidance and organization you gave us with our two recent trips to Russia. Travelling to and from and around Russia during the FIFA Soccer World Cup is very different from more familiar areas and I don't think Ive seen airports and hotels busier in my life. For the final - you made a challenging almost impossible trip on paper - a completely seamless experience. It was so reassuring and helpful to have you on hand providing advice throughout the journey which was very complicated by the lack of flights. Thank you again- I would have no hesitation to recommend your services to anyone travelling. The World cup mascot is the wolf called Zabivaka - "The one who scores" you were our travel Zabivaka! Thanks .
Sent in by Neil Tomlin
Elloughton, East Yorkshire, 17 July 2018
Excellent efficient service, would highly recommend Sarah,
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