If there’s anyone who can tell you about the Travel Counsellors experience it’s our customers. Let them share their incredible travel stories with you and find out why they voted us best travel company for customer service.
Sent in by Alison North
Huddersfield, 12 November 2019
Always works hard to sort out EXACTLY the holiday we want. Thank you, Sarah
Sent in by Maureen Hayward
Bedford, 12 November 2019
You have been fantastic Robert! We are delighted with the efficient, professional and friendly way in which you have organised a holiday to suit fourteen people with ages ranging from two to seventy-five. Thank you for all your help, kindness and especially for providing us with everything we asked for - and most important - within the budget we set for you. Once again Robert - sincere thanks from all the family, Maureen Hayward.
Sent in by Gill Clowes
Coventry, 12 November 2019
TEP Renewables - Corporate Client, Binley Business Park, Coventry - A very helpful professional service from Tracey
Sent in by PETER TAYLOR
SHALDON, 12 November 2019
Helen has been very helpful, listening to our needs and providing a range of opportunities. We feel very well supported in the choice we have made.
Sent in by Amy Best
Radlett, 12 November 2019
Jenny is amazing she sorts everything out and makes holiday bookings so easy love her xx
Sent in by Emma Llewlleyn
Penarth, Vale Of Glamorgan, 12 November 2019
Katherine is always unbelievably helpful with our travel bookings. So patient through all our decision making! I have referred her to friends already and will definitely continue to do so. She takes all the stress out of booking a holiday!!!
Sent in by Helen Park
Lincolnshire, 12 November 2019
Having used Diana before, we knew that she would help us with our request.She understands exactly What we want and is happy to look at several different options for us before we make our final choice.She makes booking a holiday so easy.Thank you.
Sent in by Ian Tomlinson
Lincoln, 12 November 2019
Fantastic personal service, really helped us sort everything out down to the fine detail. Will definitely recommend!
Sent in by Fiona Thompson
High Wycombe, 12 November 2019
Jenny was really helpful and got us a fantastic deal to Budapest. Highly recommend
Sent in by Kristina Money
Haywards Heath, 12 November 2019
Always helpful and adjusting to different requests for the holiday. Thorough and prompt with responding etc.
Sent in by Giselle Covel
Mansfield, 12 November 2019
Lynn Negus is my Travel agent and she’s awesome! Forget about “the deals!” It just FEELS easier and better to let her do all the work for me. Lynn does the searching and sorting everything and checking everything is taken care of and she has totally “got my back!” And she finds me the best deal she possibly can. She is lovely AND absolutely amazing! I am so grateful! Thank you Lynn!
Sent in by J Dyal
Walsall, 12 November 2019
Lucy George is a credit to Travel Counsellors. Booked with Lucy George and had the ‘best’ experience from finding the right holiday to getting us back home (although didn’t want to come back). I was probably one of her most annoying clients as we were looking for a very specific holiday. It was my 40th birthday so wanted some adult luxury but also had our 3 year old with us so wanted something fun for her too. Not to mention the timing of flights and separate area for my daughter to sleep. We got everything we wanted and more. A lovely gift 10 weeks before our holiday so we could count down, a parcel for my daughter with some great things to keep her occupied on the plan and Lucy had arranged a lovey welcome at the hotel with an upgrade for my bday - cakes, wine and fruit in the room. Not only that, thankfully Lucy had double checked our DOB on the tickets and realised one of them was incorrect and when I had a last minute panic about car seats for the transfer, it was already sorted! Lucy’s george is a legend and Travel Counsellors are VERY lucky to have her. Definitely be enquiring about another holiday through Lucy soon.
Sent in by Robert Blyth
Cheadle Hulme , 12 November 2019
Diana Maintains contact effectively and offers attractive suggestions
Sent in by H Nock
Lincoln, 12 November 2019
Lucy has booked a holiday of a lifetime for us as a family, she’s been so helpful with the planning and finally booking it! And today we received a personal countdown for our holiday which was so unexpected and thoughtful! Thank you so much. I know that Lucy will still be there to ask any questions up to our holiday too. Would definitely use her again. Thank you
Sent in by David Cooper
Cheltenham, 12 November 2019
Wonderful service from the lovely Lucy Thurston who always goes the extra 1,000 miles for her clients.
Sent in by Georgina Savill-James
London, 12 November 2019
Ian Gilmour has been fantastic. Nothing has been too much trouble and he has managed a change in our arrangements whilst away superbly. His attention to detail and assistance has been first rate. Highly recommend his service.
Sent in by Paul Kearns
Bristol, 12 November 2019
Only introduced to Andy's services very recently - but just happened to be during the typhoon in Japan, while there for the rugby world cup! What a star, was tireless in sorting out flights for us in our hour of need and totally professional. Will definitely plan to use him again.
Sent in by L Davies
Glasgow, 12 November 2019
Lucy has been brilliant! Patient with our many questions and tweaks and add ons. Cannot wait for the trip, so nice knowing everything is sorted for the trip, taken the stress out of it all.
Sent in by Janine Philpott
Redditch, 12 November 2019
Mark was very professional and knowledgable about cruising as only two people out of our party of ten people have ever been on a cruise. I feel confident that myself, my husband and guests will have a lovely time celebrating our 30th wedding anniversary.
Sent in by David Belli
Cotgrave, 12 November 2019
Andy has organised two long haul multi centre holidays for my family in the last few years with complex itineraries and we would thoroughly recommend his services when planning such a trip. His extensive knowledge saves so much time when trying to plan such a holiday; every aspect is covered, from identifying the most suitable cost effective flights, arranging airport transfers, the best hotels, planning excursions and even recommending great places to eat. If any issue crops up whilst travelling, Andy is always available to help and make amendments to the itinerary with the minimum of fuss. Andy will also organise less complicated trips and just takes away the hassle whilst saving money by identifying good deals and offering great ideas for your holiday.
Sent in by Edward Middleton
Louisiana, USA, 12 November 2019
Andy was very attentive to detail and accessible. He worked hard to get the best price on flights and made several excellent suggestion which he thought were in our best interest. Andy gets my highest recommendation.
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Get in touch with your Travel Counsellor now for more information.
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