If there’s anyone who can tell you about the Travel Counsellors experience it’s our customers. Let them share their incredible travel stories with you and find out why they voted us best travel company for customer service.
Sent in by Amelia Routledge
Manchester, 20 July 2021
Super helpful. Always on the ball and extremely attentive.
Sent in by Julie Allen
Stevenage, Hertfordshire, 21 July 2021
Booking with Steve was great. Very attentive and quick with his search for a great holiday for us. It added a personal touch when booking our holiday.
Sent in by Sophie Peters
Epsom, 20 July 2021
I booked a last-minute holiday with Grace during the pandemic and had the best time! Grace provided all of the information for me and explained clearly and in detail what I needed to do according to the government guidelines of both the UK and Spain. Within 2 days I understood the travel requirements and everything was booked. She was there for me every step of the way and found the perfect hotel for me in a great location in Santa Ponsa, Mallorca. The beach and town were within walking distance with a great selection of restaurants. The hotel was stunning with a rooftop pool and beach sunset views. There was a small hiccup with my transfers but Grace sorted everything out for me over the phone as was always on hand if there were any issues. I felt 100% safe and supported while traveling thanks to Grace. I highly recommend booking a holiday with her.
Sent in by Bridget Webb
Hertfordshire, 20 July 2021
Sharon is incredible and I wouldn't use anyone else. She's been my saviour and takes the stress out of having to remember everything. I'd recommend her to anyone and everyone in a heartbeat.
Sent in by Victoria Liptrot
St Helens , 19 July 2021
Lyndsay provided an excellent service, chasing up answers to all my questions for me to ensure she got the absolute best options for us
Sent in by Stuart Palmer
Cornwall, 20 July 2021
Collette is fantastic in organising and recommending holidays and experiences and we cannot praise her highly enough. We had given her 3 challenges and she has surpassed herself once again but this is no surprise. She clearly has extensive knowledge and uses this to bespoke a holiday of a lifetime. Cannot recommend her enough. We will of course continue to recommend her to friends and family.
Sent in by Alex Hookway
Reading, 20 July 2021
Caroline has been unbelievably supportive and helpful over the last year or so as we have had to defer holidays due to the pandemic. We are so grateful for her insights and support and would not hesitate to recommend her!
Sent in by Steven Baughan
GILLINGHAM, 20 July 2021
After many amazing holidays booked with Robbie, would not go anywhere else to book. We are now on our 6th holiday with Robbie and have referred him to friends and family as well. What a guy!
Sent in by Cathy Simpson
London, 20 July 2021
Lisa is indispensable and I think that says it all!!
Sent in by Toni Foulkes
NORWICH, 20 July 2021
It was great having help from Denise. She listened and identified right from the beginning the areas and type of accommodation we like. From the moment we contacted her we felt like we mattered. Her emails were clear, precise and prompt. Everything about booking a holiday was so much more exciting doing it through Denise.
Sent in by Michael Perry
SHEFFIELD, 20 July 2021
I find Denise to be very professional, working to meeting the travel brief. It certainly takes away the headache of multiple searches and payments for individual services. We are looking forward to many more trips booked through Denise and My TC.
Sent in by Gary Hoather
Rainhill , 19 July 2021
Fantastic service, as always. We won’t use anyone else!
Sent in by Angela Jordan
Rainhill, 19 July 2021
Amazing service every time 10 out of 10.
Sent in by Gillian Hughes
Rainhill , 19 July 2021
Lyndsay looked after our holiday from start to finish and helped us navigate through what was required for us to travel in the covid world. 10 out of 10 would highly recommend to all of my friends.
Sent in by T Cooper
Bicester, 20 July 2021
I would only ever use Collette to book my holidays, Excellent customer service & advice Thank you
Sent in by Janet Billingham
Wigan, 20 July 2021
George has been very professional in helping me choose not 1 but 2 holidays for 2022, his work ethic is great and nothing is too much trouble, lovely to have personal contact when you are looking for your holiday. I wouldn't hesitate in recommending George.
Sent in by Colin Bowley
Sussex CCC, HOVE, 21 July 2021
I am continuously seeking support from Graham to facilitate the movements of our employees to and from the UK on behalf of Sussex County Cricket Club. The service and knowledge he supplies allows me to concentrate on other aspects of my job, knowing that all travel issues are in safe hands. During the worldwide pandemic - and thanks to his knowledge and keeping up with travel trends, country lockdowns and entry restrictions, Graham was able to secure bookings from South Africa, Australia, UAE and Afghanistan - sometimes via the most obscure routings to ensure our overseas contracted players were able to enter the country - with minimum fuss and bother. So, thanks again to him for all he's done - and continues to do. Colin
Sent in by Keith Cook
Warwickshire County Cricket Club, Birmingham, 21 July 2021
Graham Irwin at Travel Counsellor's has been absolutely brilliant for the travel needs of Warwickshire County Cricket Club this year. He has stepped to be the source of all knowledge in a crazy Covid world when travel almost seemed impossible at times. His experience of ever changing travel arrangements has been extraordinary. His ability to come up with a workable travel plan for some extremely complex situations has kept me going at some tough times. I can't recommend Graham highly enough. Keith Cook (Cricket Operations Manager) Warwickshire County Cricket Club, Birmingham, UK.
Sent in by Claire Holland
Northampton, 20 July 2021
Paul has gone above and beyond in helping me re-arrange my holiday at very short notice, and made the whole process simple from start to finish. I would highly recommend him to all
Sent in by Raymond Jones
Bootle, 20 July 2021
George has been great, extremely helpful in sorting everything. Brilliant service.
Sent in by Jack Howell
BECKENHAM, 20 July 2021
As always Robbie was very supportive and quick to respond to any queries which is much needed in current times. Thanks again!
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