Sent in by Ruth Hatfield
York, 19 June 2020

I highly recommend Sue to help you with any holiday plans. Sue really listens to what you are looking for to help you find your dream holiday!

Sent in by Raquel Johnson
Bath, 04 July 2020

What an amazing professional service 5* I contacted Kevin yesterday for some staycation ideas. Within minutes of contacting him, Kevin replied and asked how he could help, with requirements for my family with location & budget I was sent so much information...

What an amazing professional service 5* I contacted Kevin yesterday for some staycation ideas. Within minutes of contacting him, Kevin replied and asked how he could help, with requirements for my family with location & budget I was sent so much information with a wide range of choices to suit us, I was so impressed We will definitely be contacting Kevin straight away for future holiday recommendations Kind Regards Raquel Johnson

Sent in by Colin Harrison
Newcastle Upon Tyne , 26 June 2020

Lizzie Adamson Brown, simply the best. Just the best planning and service from Lizzie Adamson Brown @ Travel Counsellors. Lizzie planned the holiday WE wanted and took care of everything. She got us home when Covid hit and has been there for us every...

Lizzie Adamson Brown, simply the best. Just the best planning and service from Lizzie Adamson Brown @ Travel Counsellors. Lizzie planned the holiday WE wanted and took care of everything. She got us home when Covid hit and has been there for us every step of the way as we sort out the aftermath.

Sent in by Adele Johnson
Alnwick, 26 June 2020

Lizzie Adamson Brown, extremely knowledgeable and lovely person! Lizzie Adamson Brown has to be the most knowledgeable person in Travel I’ve ever met, we have booked many trips with her now and have never been disappointed, I feel totally confident...

Lizzie Adamson Brown, extremely knowledgeable and lovely person! Lizzie Adamson Brown has to be the most knowledgeable person in Travel I’ve ever met, we have booked many trips with her now and have never been disappointed, I feel totally confident every time I book knowing that we are fully covered in all aspects and Lizzie is always there if we needed her.

Sent in by Sandra Flatley
Shropshire, 28 June 2020

Denise booked a hotel for my husband and I in London, we are now unable to go. She has got us a refund, we had no hassle at all. I would recommend her and will definitely use Denise for my next Holiday

Sent in by Carole Harding
Alderley Edge, 19 June 2020

Excellent service and Alison was very patient whilst we figured out exactly what we wanted.

Sent in by Susan Hope
Sunderland, 26 June 2020

Lizzie has always booked amazing holidays for me and my family over the last 5 years and I would highly recommend her service as 5 star plus. I always refer friends to her as I trust that she will give them the best service.

Sent in by Nick Neal
Alnwick , 26 June 2020

4 days ago Friendly Specialist Service! Lizzie Adamson-Brown is an excellent travel adviser, highly knowledgeable with great customer service. Highly recommend her.

Sent in by Jane Hankin-Middle
Newcastle Upon Tyne, 26 June 2020

Lizzie Adamson-Brown is fab, she is knowledgeable and gave great guidance and support over a holiday booking. She plays a supportive and integral role to booking your holiday. She listens to what YOU want. She does not operate a sales role. I would...

Lizzie Adamson-Brown is fab, she is knowledgeable and gave great guidance and support over a holiday booking. She plays a supportive and integral role to booking your holiday. She listens to what YOU want. She does not operate a sales role. I would fully recommend her and use Lizzie again!

Sent in by Zoe Shenton
Canterbury , 20 June 2020

Thank you Paula! Paula has been incredible in helping us move our trip to Kenya to 2021. Paula has kept us up to date throughout the process, always available to chat and gave us the care and attention as if the holiday was her own. Definitely rec...

Thank you Paula! Paula has been incredible in helping us move our trip to Kenya to 2021. Paula has kept us up to date throughout the process, always available to chat and gave us the care and attention as if the holiday was her own. Definitely recommend!

Sent in by C Williams
Wivenhoe, 23 June 2020

To celebrate a golden Wedding Anniversary we (two couples) decided to use the services of Liz Standley to book our trip to Sandals in Grenada. This was the first time we had used Travel Counsellors and Liz. Right from the start of the process she was...

To celebrate a golden Wedding Anniversary we (two couples) decided to use the services of Liz Standley to book our trip to Sandals in Grenada. This was the first time we had used Travel Counsellors and Liz. Right from the start of the process she was very professional in her approach to our booking and we found the whole process easy and stress free. She took care of all the details of our trip – upgrading flights etc. Unfortunately, due to the Covid 19 pandemic our holiday was cancelled with much disappointment. Given this was not exactly a cheap holiday the thought of us not being refunded in full was a big concern. Throughout the process Liz worked very hard to ensure we were kept informed as to the progress of our refund right up to the day the money was transferred back into our accounts. We will not forget all the help and patience Liz showed us throughout the process and when we feel comfortable travelling once more we will definitely use the services of Liz and Travel Counsellors for future trips.

Sent in by Ian Foreman
Northamptonshire, 24 June 2020

It was a great pleasure in utilising you.

Sent in by Julie Shaw
Lancaster, 28 June 2020

Denise really listens to your travel requirements and recommends the best options possible! Every time she pulls our travel plans together with an amazing high quality and competitively priced package. Would highly recommend!

Sent in by Emma Dyson
Ipswich, 23 June 2020

Liz has been absolutely brilliant helping us throughout the whole process. She took away the stress of the planning and booking and constantly kept us up to date. Her knowledge was great and I would definitely recommend Travel Counsellors to anyone.

Liz has been absolutely brilliant helping us throughout the whole process. She took away the stress of the planning and booking and constantly kept us up to date. Her knowledge was great and I would definitely recommend Travel Counsellors to anyone.

Sent in by Laura Cooper
Royston, 21 June 2020

I would just like to thank Steve for all his help in getting our daughter back from New Zealand during the pandemic. After 2 cancelled flights, lots of tears on my part, Steve arranged everything and made the whole process as trouble free for us as possible....

I would just like to thank Steve for all his help in getting our daughter back from New Zealand during the pandemic. After 2 cancelled flights, lots of tears on my part, Steve arranged everything and made the whole process as trouble free for us as possible. A true professional.

Sent in by Jane O'Neill
Worcestershire, 29 June 2020

Denise booked a holiday for myself and some girlfriends to go away for a long weekend to Spain for a special birthday celebration. I cannot recommend her highly enough. From the very beginning she went above and beyond and far exceeded my expectations....

Denise booked a holiday for myself and some girlfriends to go away for a long weekend to Spain for a special birthday celebration. I cannot recommend her highly enough. From the very beginning she went above and beyond and far exceeded my expectations. her professionalism is outstanding and she really does strive until she finds the perfect holiday! Thank you Denise will always use you in the future!

Sent in by Allison Bond
St Osyth, 02 July 2020

Just a very big thank you Liz for all your help in getting me such a great result with the refund on my flight to Australia. I do appreciate all your assistance and will definitely be in touch when we can safely return to Australia. I am also gradually...

Just a very big thank you Liz for all your help in getting me such a great result with the refund on my flight to Australia. I do appreciate all your assistance and will definitely be in touch when we can safely return to Australia. I am also gradually winning my husband around to making stop offs on the way in future so I'll be asking for your help on those too - but that's for the future - first we just want to go and meet our new grandson in Darwin. I'm very grateful.

Sent in by Barry Readings
Billericay, Essex, 23 June 2020

When my friend recommended you I thought I would see what you could do for me. You surpassed what I was given to expect and much more. You obviously put a lot of work into looking after your clients and when we next think about going away I shall certainly...

When my friend recommended you I thought I would see what you could do for me. You surpassed what I was given to expect and much more. You obviously put a lot of work into looking after your clients and when we next think about going away I shall certainly contact you first and rest assured that I shall recommend you to anyone who needs a most reliable and professional “Travel Counsellor”. [Arctic Cruise]