Sent in by Helen Harrison
Beverley, 31 July 2020

We have been using Su's services for many years now and have always found her service to be friendly, tailored to suit us and professional. Her services have never been so important as they have been over the last few months with arranging and then rearranging...

We have been using Su's services for many years now and have always found her service to be friendly, tailored to suit us and professional. Her services have never been so important as they have been over the last few months with arranging and then rearranging our travel plans including securing refunds etc during the current pandemic. She has done so without hesitation, with a smile and always delivered. I wouldn't hesitate to recommend her and we will continue to use her as we feel secure and covered by her travel advice and recommendations, backed up with the service and proposition Travel Counsellors offer. thanks you Helen & Paul

Sent in by A & S Balcam
Hull, 31 July 2020

During the pandemic period our planned holiday has been cancelled twice but Su Dillon has informed us immediately of our options and started to re-plan for an alternative. She is thorough and this gives usconfidence and peace of mind. Highly recommen...

During the pandemic period our planned holiday has been cancelled twice but Su Dillon has informed us immediately of our options and started to re-plan for an alternative. She is thorough and this gives usconfidence and peace of mind. Highly recommended.

Sent in by Donna Storry
Hull, 31 July 2020

Where to start .... I honestly do not know where I would have been without su Dillon arranging our holidays for this year. Changed 3 times, numerous issues due to COVID-19 and still never felt like anything was too much trouble for Su. I’ve booked through...

Where to start .... I honestly do not know where I would have been without su Dillon arranging our holidays for this year. Changed 3 times, numerous issues due to COVID-19 and still never felt like anything was too much trouble for Su. I’ve booked through su for many years and can’t imagine using anyone else. I can’t thank her enough and I will continue to share her details with friends and anyone I meet. I’ve met people on holiday who booked direct and may now think twice and use su

Sent in by M Parkinson
WIGAN, 31 July 2020

Kerry is brilliant , twice she has arranged my trips to Australia and they went smoothly without any problems xxx

Sent in by N White
Shropshire, 30 July 2020

You’ve been fabulous Lesley and kept us informed each and every step of the way. Absolutely nothing was too much trouble even though you were snowed under with issues and enquires. Just goes to prove that the cheapest option isn’t always the best route...

You’ve been fabulous Lesley and kept us informed each and every step of the way. Absolutely nothing was too much trouble even though you were snowed under with issues and enquires. Just goes to prove that the cheapest option isn’t always the best route to take and due to your experience you were able to get every penny back for us without us having to do a single thing. Can’t wait to be in the position to re book for next year now once we hear more news on A levels Cant recommend Lesley enough!!

Sent in by Lucy Waldon
Milton Keynes, 01 August 2020

Having had to cancel my mum’s surprise 60th birthday celebrations in Malta, because of COVID, Gary came to the rescue! Suggesting some UK alternatives, all properties were beautiful, within budget and were in locations that I had actually considered....

Having had to cancel my mum’s surprise 60th birthday celebrations in Malta, because of COVID, Gary came to the rescue! Suggesting some UK alternatives, all properties were beautiful, within budget and were in locations that I had actually considered. He was helpful and knowledgeable and the whole process was so quick and easy - as it should be when booking a break/holiday! Would recommend Gary to family and friends and wouldn’t hesitate booking with him again. Looking forward to receiving my honeymoons and cruise brochures too! Thanks Gaz!

Sent in by Nicola Doyle
Exeter, 30 July 2020

Karen from Travel Counsellors really goes the extra mile! Nothing is too much trouble. She offers, honest practical advice and is dedicated to her career. She is well travelled and we know that with Karen overseeing our booking, we are in the best hands!...

Karen from Travel Counsellors really goes the extra mile! Nothing is too much trouble. She offers, honest practical advice and is dedicated to her career. She is well travelled and we know that with Karen overseeing our booking, we are in the best hands! Thank you Karen for being such a great support! John & Nikki.

Sent in by Lynn Stanley
Corringham, 31 July 2020

Dear Tracey Clive and myself would like to express our thanks and gratitude for the tireless and expert work you have undertaken on our behalf. As regular travelers we realised we needed an expert agent to advise us regarding our dream holiday to...

Dear Tracey Clive and myself would like to express our thanks and gratitude for the tireless and expert work you have undertaken on our behalf. As regular travelers we realised we needed an expert agent to advise us regarding our dream holiday to Canada and Alaska and you have certainly been this. Sadly the pandemic intervened, but this is where the bespoke service you provided came into its own. We we didn't have to lift a finger during the refund process as you gave us our options. We decided that we needed a refund and you delt with this and kept us fully informed at every stage of the process. We would recommend your bespoke service to anyone booking a holiday or flights and will certainly be using your services in the future Thank you again Lynn Stanley

Sent in by Denise Wilkinson
Hull, 03 August 2020

We do book our holidays with Su and throughout the Covid-19 Su has kept in touch with updates on our re-arranged cruise that Su has books for us , but Su does go one step further and will help with other enquiries, I have flights booked for Teneriffe...

We do book our holidays with Su and throughout the Covid-19 Su has kept in touch with updates on our re-arranged cruise that Su has books for us , but Su does go one step further and will help with other enquiries, I have flights booked for Teneriffe in September and I know I can always ask Su general questions even though Su did not book my flights

Sent in by Andrew Garland
Highworth, 31 July 2020

Dear Ian, My wife and I recently had you arrange travel for us to Thailand and New Zealand. You delivered us a brilliant package, that met all our needs and we had so much fun. You listened carefully to what we were looking for and you delivered in...

Dear Ian, My wife and I recently had you arrange travel for us to Thailand and New Zealand. You delivered us a brilliant package, that met all our needs and we had so much fun. You listened carefully to what we were looking for and you delivered in a very competitive manner. We even received a massive hotel upgrade, we were in total luxury. However, the absolute bonus is having you create and organise our itinerary was the comfort of knowing, if anything went wrong you were there ready to help. Yes things did go wrong, no visa to get into New Zealand of all places (with my New Zealand passport still in the UK). Quite a complicated story but suffice to say I was stuck in Thailand and unable to travel to New Zealand, this tested both Tina and I to out limits, especially as we had family celebrations awaiting us. You were there on the end of the phone and message, you went out of your way ringing all manner of people to solve our situation. You were very calm and kept us sane as the clock worked its way down to the flight departure time and the prospect of Tina travelling and me being stuck. Thank you for your support, the problem solved, I can only say if one does not use you to organise and assist with travel then they would be crazy. The internet is OK but the personalised service you provide is simply unbeatable.

Sent in by Ann Briggs
Hull, 31 July 2020

Always excellent service and Su is always at the end of the phone for any advice needed. I totally trust Su when booking my holidays.

Sent in by Helen Marriott
Scarborough , 01 August 2020

Diana came by recommendation and I am so ver glad she did! From the very start Diana was patient, knowledgable and professional. She took plenty of time to understand what it was I was looking for and within a couple of days came up trumps! I feel totally...

Diana came by recommendation and I am so ver glad she did! From the very start Diana was patient, knowledgable and professional. She took plenty of time to understand what it was I was looking for and within a couple of days came up trumps! I feel totally confident with my booking and know Diana is there should I need her; she will also be arranging car hire at airports nearer the time. I shall DEFINITELY be using Diana’s services again and can’t recommend her enough.

Sent in by Darren Williamson
BRIDLINGTON, 02 August 2020

There are too many superlatives to describe the most professional service that Diane delivers. We had our holiday booked, but once the pandemic took hold, we decided that it was not ideal to go. Diane rearranged our holiday to later in the year, but...

There are too many superlatives to describe the most professional service that Diane delivers. We had our holiday booked, but once the pandemic took hold, we decided that it was not ideal to go. Diane rearranged our holiday to later in the year, but the pandemic spread to devastating levels and we decided that it should be placed on hold until it was safe to do so. This is about the service that Diane delivers, it is not about the business or the money, with Diane I feel that not only is she a friendly voice, but an outstanding example of a true professional that has really gone above and beyond to ensure that we have been taken care of and all aspects of our (eventual) holiday, and will be the most pleasant of experiences. A huge Thank You to Diane and I can assure that any future holidays (after the one we would like next) will be organised through Diane of Travel Consellors, as she is a credit to the company. DSW.

Sent in by H Haigh
Bolton, 31 July 2020

Kerry has been my travel advisor for over 15 year. arranging holidays to Florida for 19 of us, 6 times. Jamaica , Mexico Greece and many many more. I am so picky where I go and Kerry has sorted them all, I'm hard work. Kerry's understanding of a difficult...

Kerry has been my travel advisor for over 15 year. arranging holidays to Florida for 19 of us, 6 times. Jamaica , Mexico Greece and many many more. I am so picky where I go and Kerry has sorted them all, I'm hard work. Kerry's understanding of a difficult customer and what they want, simply the best. look forward to you booking many many more for me. thanks xx

Sent in by E Winrow
Wigan, 31 July 2020

booked our first holiday with kerry and definitely be back to book more kerry is very helpful and gives you honest advice always happy to answer any questions thank you xx

Sent in by Brian Pellow
Southport , 31 July 2020

Thanks Su for dealing with our cancellation and re-booking of our cruise due to Corona. At a time when your income stream was virtually non existent you done it in a professional manner which we fully appreciate. Thank you!

Sent in by Rob Grimes
Cheshunt, 02 August 2020

Uli has been fantastic, attentive and on the ball in arranging a 3 stop honeymoon to Croatia, Austria and Hungary. Her expertise helped me choose the right places to go and he experience was crucial during this covid pandemic. Thanks for your help and...

Uli has been fantastic, attentive and on the ball in arranging a 3 stop honeymoon to Croatia, Austria and Hungary. Her expertise helped me choose the right places to go and he experience was crucial during this covid pandemic. Thanks for your help and look forward to booking for next year

Sent in by Lesley Raywood
Goole, 31 July 2020

Su has booked numerous holidays for us, sometimes the itinerary has been very complicated! We have never had any problems, Su is efficient and very thorough, this makes all our trips easy. We would never book with anyone else.