Your Travel Counsellor will take the time to get to know you and tailor your perfect holiday.
A unique network, sharing the destination knowledge and experience of more than 1,500 caring travel professionals.
Every penny of your booking is completely protected by our unique financial protection trust.
Our Travel Counsellors are committed to finding you incredible holidays. Maybe that’s why our trophy cabinet is so jam-packed.
Whether you're looking for a far away adventure or a weekend escape, browse our holiday ideas to discuss with a Travel Counsellor of your choice.
Let our independent Travel Counsellors help you choose a holiday tailored perfectly for you.
With an average 22 years travel experience we have more than 1500 Travel Counsellors worldwide who all take enormous pride in what they do. Their first-hand knowledge and passion for travel means that our customers continually rate us the best travel company in the world for customer service.
Whether you are looking to relax and recuperate, or explore and discover; your Travel Counsellor will give you the very best, hassle free holiday advice.
Sent in by Kirsty Ridley
Hull, 20 March 2019
Trudie is so dedicated to her job, she always finds us the best hotels and is very efficient getting information. She’s always happy and makes time to talk to you instead of rushing you off the phone. Trudie makes booking our family holiday so easy with no pressure it’s a great experience. Thank you.
Sent in by M Williams
Banbury, 19 March 2019
Great service and attention to detail, always available to answer any questions, never any trouble
Sent in by Emma Bainbridge
Northallerton, 19 March 2019
Mel has organised a few holidays for me now, both couples holidays & family holidays with the step kids. She has found some fantastic locations & organises everything taking the stress out of it. I have & would highly recommend letting Mel organise your holiday for you. Whatever you are looking for, she has a broad knowledge from both customer feedback & her own experiences.
Sent in by C O'Neill
Hertfordshire, 19 March 2019
Karen was super helpful and very efficient. Flexible about times when she was available to speak to me, and great at providing me with a range of options which might suit my needs - without pressuring me to choose any particular one. Great service!
Sent in by Susan Files
Middleton Cheney, 20 March 2019
Lindsay was brilliant. She did exactly what I'd asked for and then went beyond to find something more perfectly suited to my family.
Sent in by Barbara Cummings
Beverley, 20 March 2019
It's always personal with Trudie. She takes all the hassle out of booking a holiday. Great knowledge of the resorts too.
Sent in by Andrea Bell
Chorley, 19 March 2019
Emma always provides an excellent service. She carefully listens to our brief and always provides a wonderful holiday package that suits our needs. She is very informative and takes away all the potential stress of arranging a holiday. Every aspect , from booking, flights, transfers and accommodation have worked perfectly. She is very caring and always goes that ‘extra mile’! Thank you Emma.
Sent in by Helen Thompson
Lincoln, 19 March 2019
Lisa Pocock is just amazing, she searches for the perfect holidays for our family, her attention to detail is truly brilliant and she always gets our holidays within our budget! We cant thank lisa enough for all the work she puts in and we wouldnt want to book our travel arrangments with anyone else, Thanks so much
Sent in by Deborah Procter
Yorkshire, 19 March 2019
Brilliant service, very efficient. We got a good deal and I would highly recommend Neil
Sent in by David Charles
Peterborough, 19 March 2019
Friendly, mega helpful, all round brill!
Sent in by Emily Dimambro
Cottenham, Cambridge, 19 March 2019
I was recommended Michelle in my search for the perfect honeymoon by a friend and from start to finish she has been patient, professional and a very good listener. It started in the car on a Friday night when I was travelling up north for a wedding, continued over Christmas and New Year with a booking made in early January! I knew the type of honeymoon I wanted but Michelle made those thoughts come to life and we cannot wait to go. From a bride point of view, it was amazing to have help with one aspect of the many parts of the wedding that need perfecting. I will definitely come back to Michelle for future holidays and know she is on hand for any queries in the run up to our honeymoon! Thanks Michelle!
Sent in by Fiona Boden
Birmingham, 19 March 2019
I already have passed Matthews number to all my friends, family & colleagues. Excellent service
Sent in by Elizabeth Garden
Aberdeen, 20 March 2019
Lisa offers a very quick, efficient and comprehensive service, giving very good advice and information.
Sent in by Jane Nicholson
Telford, 19 March 2019
My first discussions were very vague but Ros came to my rescue and has subsequently pulled together an amazing holiday which both my husband and I are very excited about.
Sent in by Clare Whybrow
Cambridge, 19 March 2019
Kelly helped arrange our holiday for 2020 with speed and efficiency, we don’t have to worry about anything now and can look forward to the trip.
Sent in by Corinne Neill
Edinburgh, 19 March 2019
Goes that wee bit extra distance for you and if he can do it he will. Have booked numerous holidays and always more than happy and will definitely be booking more and already have another one booked. Andy and Rachel are a great team and would definitely recommend them.
Sent in by Helen Maddrell
Isle of Man, 19 March 2019
I just want to thank you for all your help and kindness during the process. Mum and Dad were over the moon to see us and their 50th Wedding Anniversary celebration went without a hitch. The app was absolutely brilliant so we were able to keep track of everything. Very best wishes
Sent in by Marie Calpin
York, 19 March 2019
Sent in by Margaret Taylor
Repton, 19 March 2019
Jasmine was brilliant in helping us plan our Asia adventure, even humouring my husband with his weird and wonderful ideas! She took into account the ages of our kids and what would be suitable for them. She took on board all the things we wanted to do and even suggested things we hadn’t thought of, using her infinite knowledge of the area. We would happily use her again and we have suggested her skills to help our family and friends plan their adventures!
Sent in by Jillian Porter
Stoke on Trent, 19 March 2019
Andy takes any pressure off booking yourself. He knows what we like and he's very knowledgeable.
Sent in by Deborah Harrison
Walsall, 19 March 2019
Have already recommended Helen. She is a super travel agent. She can't do enough, so helpful and friendly.