We want you to have the best experience possible on your travels. That’s why it’s so important you have access to all the relevant travel information and advice on Coronavirus and its potential impact, and the benefits of booking with one of our trusted travel experts. For all the latest information, visit our Coronavirus Travel Advice page above. If you have any queries or concerns, please contact your Travel Counsellor
Your Travel Counsellor will take the time to get to know you and tailor your perfect holiday.
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Our Travel Counsellors are committed to finding you incredible holidays. Maybe that’s why our trophy cabinet is so jam-packed.
Whether you're looking for a far away adventure or a weekend escape, browse our holiday ideas to discuss with a Travel Counsellor of your choice.
Let our independent Travel Counsellors help you choose a holiday tailored perfectly for you.
With an average 22 years travel experience we have more than 1,900 Travel Counsellors worldwide who all take enormous pride in what they do. Their first-hand knowledge and passion for travel means that our customers continually rate us the best travel company in the world for customer service.
Whether you are looking to relax and recuperate, or explore and discover; your Travel Counsellor will give you the very best, hassle free holiday advice.
Sent in by Michelle Sweet
Weybridge, 01 April 2020
Emily was brilliant. I wasn’t happy with the original flight times and accommodation and Emily soon came back with a better deal and threw in private transfers too. Thank you so much for all your help Emily. Really looking forward to my upcoming trip. Will definitely use Emily again for booking any future holidays.
Sent in by Paul Lynch
Nottingham, 30 March 2020
Both Al and I would like to say a HUGE thanks to you for helping us to arrange and plan our holiday. We both thank you so very much for making our holiday happen so successfully and providing us with great memories which are so helping us get through this strange time we all find ourselves in ....and the icing on the cake for us was seeing our son and his girlfriend in Singapore .... not something we are going to be able to repeat for a while we feel. Thanking you again Lisa for all your support and phone calls... before and during our holiday ... all very, very much appreciated.
Sent in by Abbie Wood
Farnham, 01 April 2020
Emily was incredible to deal with. Professional, efficient and extremely knowledgeable. Emily makes planning and booking a holiday an absolute joy, highly recommend booking your next holiday with her!!
Sent in by Joel Bailey
Farnham, 01 April 2020
Great experience. So much better than doing it ourselves, which was the main goal!
Sent in by Lillie Golding
Brixton, Devon, 01 April 2020
An excellent service and I would certainly recommend Emily to everyone I know.
Sent in by Samantha Willoughby
Weybridge, 01 April 2020
Emily was great listening to my requirements and coming back to me quickly with some great options and one I have since gone with.
Sent in by Marianne Moxon
Oxford, 31 March 2020
Very helpful and efficient
Sent in by Mary Millard
Weston-Super-Mare, 01 April 2020
My husband and I had to cut our holiday in Spain short last weekend due to the coronavirus and basically we didn't know how we would get home because all the flights seemed to be booked. But Emily came to the rescue and was extremely helpful and reassuring and she booked us on the next available flight home! She was caring professional and so efficient - she's a star! Thank you Emily
Sent in by Lynne Baggaley
South Yorkshire, 01 April 2020
Amanda is very professional and knowledgeable on the travel industry. Also very polite and friendly and ready to listen to your needs. She is a great ambassador to the company especially in the current situation that we find ourselves in.
Sent in by Louise Hutchinson
Kidlington, Oxford, 31 March 2020
Janet gave us a range of options, never hurried us to make a choice. I felt like she did all the hard work and gave us the opportunity to see things we wouldn't find ourselves or have the patience to find. Very happy with the service.
Sent in by Daniel Wise
Wheatley, Oxfordshire, 31 March 2020
Janet has been amazing! I don't usually do feed back but Janet has looked after me and family for many vacations but on 2 trips we have had cancelled flights and Corona virus on last visit and Janet has solved and been amazing can't thank her enough x x x for being our personal advisor... can't recommend enough
Sent in by Debbie DeBono
Bristol, 01 April 2020
Emily came highly recommend to us and we were not disappointed!
Sent in by Julia Brown
Bath, 01 April 2020
Super responsive and very helpful. Will definitely be in touch with Emily for future trips.
Sent in by Niek Hijnen
GATESHEAD, 31 March 2020
We came to Travel Counsellors in the autumn of 2019 looking for extra help when it came to choosing honeymoon destinations. A thirst for adventure as well as relaxation, the couple chose Iceland as their perfect destination. Graham Townsley created an unforgettable trip that combined the very best of the land of fire and ice to deliver a honeymoon with a difference for this adventurous couple. Well, with it being our honeymoon, we wanted to try some of the more unique experiences that we wouldn’t normally entertain. For example, we wanted to explore and experience as much of what Iceland had to offer. This to get the trip right and with a budget we were happy which involved a few emails, suggestions and amendments until we were happy. Graham showed great patience and knowledge with this. Not only Graham’s own knowledge but he also had access to the support he has from Travel Counsellors and including local tour operators in Iceland. I am sure this helped with planning the trip and relationships he has with these suppliers. We went on an amazing tour of the south of the Iceland which allowed us to see some of the amazing waterfalls, volcanos and the glacier lagoon, also took a ride and tour on Quad Bikes. It’s great being able to book your own trip via the internet but we wanted to ensure we had the the best time with the minimum of involvement by us. We wanted time to enjoy our honeymoon without all the stress of the research, planning and admin of a holiday. Whole itinerary was planned for us and in a place like Iceland, where you will be going on lots of trip We were really pleased with the help of Graham! He really has brought so much value to our trip and his knowledge, patience and experience of the industry. Also, little touches like a bottle of wine in our room and we also received a picture book of our trip.
Sent in by Luke Royal
Cardiff, 01 April 2020
Been trying to sort time away for my wife's 30th birthday on new year's and Lolly was the only person able to provide what we were looking for. 10/10 Everytime and will always use in the future. Highly recommend and very professional .
Sent in by Mandy Wearne
Holmes Chapel, 30 March 2020
Amazing support and help from Emma. I think the current climate has only reinforced to me that I will always use Emma and Travel Counsellor's to help me deal with my holiday plans. Exceptional service and Emma is someone who really goes above and beyond. Well done to Emma and her team over such a difficult period. May we all get to the other side of this outbreak - safe and a lot wiser about what really matters.
Sent in by Barbara Taylor
Oxfordshire, 31 March 2020
Tracey, we would like to thank you for all your hard work, working with us to find the right balance for our trip, we thoroughly enjoyed it, and appreciate your professional approach along no problem was too great for you to handle ie getting the right flights, vehicles, arranging brilliant farm stays, you were available at any time of day, during our planning and especially when we were there, your kindness was wonderful. We will be using you again, maybe Canada next time, and would not hesitate to recommend you to our family and friends.
Sent in by Devki Dixit
Sydney / Australia, 31 March 2020
Julie was highly recommended to me by a family member as I was looking to fly from Sydney to London in March 2020. Due to COVID-19, the majority of flights were being cancelled so it was extremely difficult to find a flight to London. Julie managed to get me on one of the last flights out of Sydney, at the very last minute, for a reasonable price and with a fantastic airline, ANA. I was traveling at a very scary time, and I had a long layover in Japan, but Julie was in constant contact with myself and my family throughout the entire journey and was extremely helpful. From my first email, to landing home in London, the process was so smooth and I didn't have to worry about anything. Highly recommend, and thank you so much!
Sent in by Daisy Huntington
Weybridge, 01 April 2020
Emily went above and beyond firstly to find us the perfect destination but also to secure what we hope will be a perfect hotel for our family.
Sent in by Jamie Damms
South Yorkshire, 01 April 2020
Amanda was an absolute hero in getting me home from Australia whilst all the problems were going off with the virus. Such a lovely women and extremely good at her job! She stayed in contact with me all the way through the night, and got me a reliable flight home which was a hard task. Please look into travel Counsellors if you have any enquiries about holidays, flights etc as you will be in good hands.
Sent in by Julie Webb
Long Crendon, Bucks, 31 March 2020
I use Janet to arrange all of my long haul holidays. Her attention to detail and advice is researched, informative and reassuring in every way, as a female lone traveller, I have every confidence in Janet and the Travel Counsellor team to provide nothing but a first class service. I have never been let down or disappointed as yet, and if anything at all, Janet would only ever, over deliver on all of my tailor made holidays. Janet recently arranged an early return from Australia for me. I honestly don’t know what I would have done without her. The Best travel Counsellor for me, and quite frankly, I wouldn’t fly anywhere without her! Thank You Janet!