Your Travel Counsellor will take the time to get to know you and tailor your perfect holiday.
A unique network, sharing the destination knowledge and experience of more than 1,900 caring travel professionals.
Every penny of your booking is completely protected by our unique financial protection trust.
Our Travel Counsellors are committed to finding you incredible holidays. Maybe that’s why our trophy cabinet is so jam-packed.
Whether you're looking for a far away adventure or a weekend escape, browse our holiday ideas to discuss with a Travel Counsellor of your choice.
Let our independent Travel Counsellors help you choose a holiday tailored perfectly for you.
With an average 22 years travel experience we have more than 1,900 Travel Counsellors worldwide who all take enormous pride in what they do. Their first-hand knowledge and passion for travel means that our customers continually rate us the best travel company in the world for customer service.
Whether you are looking to relax and recuperate, or explore and discover; your Travel Counsellor will give you the very best, hassle free holiday advice.
Sent in by Carol B.
New York, 13 July 2020
Romy has planned several international trip for our traveling group (USA). These are very personalized trips where we give her locations and she gets us to fabulous hotels and plans all the transportation and excursions. Locations have been S. Africa/Amsterdam, Europe/Iceland and South America/Peru all unforgettable trips. Romy always seems to know what we are looking for in our travels. Great communication quick response and tons of patience. I would highly recommend her for your travel planning.
Sent in by Julia Grooms
Stoke-on-Trent, 07 July 2020
Janet is absolutely brilliant, she has been booking us fabulous holidays for several years and every one of them has been perfect. Janet takes all the stress out of the whole process so you can just sit back and be excited about your upcoming holiday.
Sent in by Linda Cataldo
BRACKLEY, 14 July 2020
It has been a difficult time for travel this year thats for sure. All of our holidays have had to be cancelled. Jo has been amazing during this time. She has chatted with us and moved holidays to next year. All the time she has been so calm when helping us with our decisions on what to do. We definitely wouldn't book our holidays with anyone else as we know that whatever issues there may be Jo will go the extra mile to help up sort them out. We recommend her to all of our friends and colleagues. Looking forward to being able to book holidays again
Sent in by Margaret Redford
Buckley, Flintshire, 09 July 2020
Pam is very professional and knowledgeable. Nothing is too much trouble. Very helpful, and friendly. We would not book any holiday without her and we definitely recommend her to our family and friends. Pam you are a star. We love you ?
Sent in by Alex Saunders
Reading, 09 July 2020
We will definitely be booking again with Elliott. The process of discussing potential destinations and the booking process was really quick and easy. I use the TC app and Elliott is always available if I have a query. The best thing was his knowledge of the surrounding area in Bali with loads of recommendations which I can’t wait to explore.
Sent in by Pearl Morris
West Midlands, 09 July 2020
Always available and always knows what you want. Best customer service ever
Sent in by Helen Church
Finchampstead, 10 July 2020
What can I say apart from, Thank you. We had a family trip to Barcelona booked for the end of this month. It was for a concert that we were due to see but that unfortunately was cancelled. Based on this we wanted to move the trip forward to the same time next year but we didn’t take into account the hotel booking was non-refundable. Marie understood our reasons for cancelling and asked us to leave the matter with her. Yesterday we received an email from Marie. Not only was she able to convince the hotel to move our booking to next year without additional costs, she also secured us new flights for cheaper than we had paid this year. Whilst hugely grateful the biggest curve-ball here was that in order to speak to the hotel properly to explain our situation Marie had to go off and learn enough Spanish to be able to dialect with them. If that is not going above and beyond expectation I don’t know what is. Marie saved us hundreds of potentially lost money by going out of her way on this matter. I wanted to say that the travel industry and in particular our travel consultants have had a massive bashing this year in terms of their sales and their stress levels and Marie has shown extreme calmness, professional ethics at all times and really is a credit to her industry. Thank you Marie. Helen & Simon Church
Sent in by Bryan Arnold
Bath, 14 July 2020
Why use Jo when you can sort deals yourself ? Well, if everything goes OK that's fine. But ...what if it does not. Jo has a long history of working in the travel industry. She knows who to ask, how to ask and, occasionally, who to tell ! She will know far more about the places you are going, what to do, what to see and what NOT to do. It does not cost anything to have Jo on your side and I cannot recommend her highly enough.
Sent in by Moyi Wong
Andover, 14 July 2020
She is so lovely, caring and thoughtful. She plans my trip very well. She is also organises the taxi for me too. What a service! Well recommended!
Sent in by Gail Atkins
West Midlands, 09 July 2020
Pam always responds to any query I have and always seems to find just what I'm looking for, I recently got stranded on holiday and Pam sorted things out for me very promptly. I also know she responds in her own time too as being abroad the time zones can often be different to England. I would highly recommend Pam as she has a wealth of knowledge in the travel industry and always goes above and beyond to help. I have in fact recommended Pam to several of my friends and family
Sent in by Rose Ray
Awbridge, 07 July 2020
Nothing is too much trouble. Will help any time you have a query.
Sent in by Vicky Dean
Manchester , 07 July 2020
I can’t recommend Jon enough. We have booked our last few holidays with him. Even when away he has helped with any issues or questions. If you are thinking of going away get in touch with him. He certainly knows his stuff and his prices are very competitive.
Sent in by Steve Trickey
Bournemouth, 14 July 2020
Very helpful, efficient and friendly. Nothing is too much trouble.
Sent in by Maxine Hawkins
Andover, 14 July 2020
Booking our holiday was a very pleasant experience, Tracy had researched various options for us . Really looking forward to our trip.
Sent in by S Prime
Ramsgate, 10 July 2020
Book your holiday with Jade.. She is amazing!!
Sent in by Denise Barron
York, 14 July 2020
We have just booked another trip with Mel Halloway Travel Counsellors. She is always brilliant at sending many options of beautiful hotels in a variety of price ranges to help you decide where suits your criteria best. We are fussy travellers and always have a big tick list which Mel manages to full fill with patience and professionalism. If the past few months of these very strange times has taught us anything it is to put our trust and hard earned cash into vacations booked with a reputable, knowledgable agent whom you know goes above and beyond to get you the best trip available with the added peace of mind that if anything goes wrong they will sort it out for you. This is Mel. Excellent service with lots of added lovely touches. Good travel agents deserve our loyalty and we will be booking our trips with Mel Halloway at Travel Counsellors whenever we can from now on. Very happy customers Denise & Michael
Sent in by Margaret Thorpe Kerr
Wandsworth, London, 10 July 2020
Thanks for your great service so far. It’s lovely to have such a personal connection. [Travelling to India]
Sent in by Jelena Cooper
Newport, 14 July 2020
Jo delivers tailor made adventures. What doe that mean exactly? Everything you want is provided within budget. Suggestions to improve your experience given. Counsel provided where needed. Communications are always clear and promptly received. Care to ensure a positive experience throughout the holiday takes place because the fine details have been accounted for.. Even when the unexpected hits (Covid19) care and attention to repatriation is given priority. Jo Baldwin is indeed a ‘counsellor’ of travel with the interest and enjoyment of individuals always her biggest concern.
Sent in by Viv Cox
Plymouth, 13 July 2020
I've known Karen for many years and her wealth of travel knowledge is excellent. She has always given unbiased, professional advice and has helped me plan some fantastic trips, and leaves nothing to chance. The extra touches she adds means I can relax and enjoy my stay safe in the knowledge I am in good hands. If you are looking for someone to go that extra mile, who is a true expert and available at times to suit you, I would highly recommend getting in touch with Karen, you won't be disappointed!
Sent in by H Gray
Margate, 10 July 2020
Jade has been amazing in helping and supporting my friend and I to ensure we enjoy every moment of our Norwegian Fjords cruise. We are so looking forward to it next year. Thank you Jade, you have taken the stress and worry away and made the whole process very special. If you are thinking of booking a holiday, book with Jade, you will not be disappointed.
Sent in by Liz Chamberlain
Winchester, 14 July 2020
No drama, no fuss, just quiet, efficient and professional service. Whilst so disappointed we can't travel until next year, Jo rearranged everything with no additional cost - incredible when you hear what other travel companies are doing. Jo always puts the customer first. Thank you.