Your Travel Counsellor will take the time to get to know you and tailor your perfect holiday.
A unique network, sharing the destination knowledge and experience of more than 1,900 caring travel professionals.
Every penny of your booking is completely protected by our unique financial protection trust.
Our Travel Counsellors are committed to finding you incredible holidays. Maybe that’s why our trophy cabinet is so jam-packed.
Whether you're looking for a far away adventure or a weekend escape, browse our holiday ideas to discuss with a Travel Counsellor of your choice.
Let our independent Travel Counsellors help you choose a holiday tailored perfectly for you.
With an average 22 years travel experience we have more than 1,900 Travel Counsellors worldwide who all take enormous pride in what they do. Their first-hand knowledge and passion for travel means that our customers continually rate us the best travel company in the world for customer service.
Whether you are looking to relax and recuperate, or explore and discover; your Travel Counsellor will give you the very best, hassle free holiday advice.
Sent in by Mark Whitmore
Burbage, Leics, 24 February 2020
I would always use Wendy for complex travel plans - quick, efficient and insightful all in professional and friendly manner make Wendy an exceptional travel counsellor.
Sent in by Lisa Perrett
Lewes, 25 February 2020
A very quick, easy and cost effective way to book a holiday
Sent in by K Robinson
Radstock, 24 February 2020
Took away the stress of searching for hours on end, quick responses, really friendly, can’t fault whatsoever.
Sent in by Carmel N
Crosby, 24 February 2020
Lisa was available for all questions, did everything to help plan my trip, she never got irritated by multiple questions, no question was an issue. I would recommend her highly.
Sent in by Michele Burns
Horncliffe Berwick Upon Tweed, 24 February 2020
Excellent service as always. Mandy goes out of her way to make sure you have a fantastic experience with her.
Sent in by K Fowler
Woodford Cheshire, 24 February 2020
Quick, efficient, friendly and professional. It’s the first time we’ve used Travel Counsellors but we will definitely be back to Donna
Sent in by L de Silva
Kent, 24 February 2020
Cornel has been great dealing with our queries and finding lots of options. She's very responsive and we always feel our enquiry is important to her. Great touches like the travel guide is lovely as well.
Sent in by Lucy Howard
Wooler, 24 February 2020
I would like to take this opportunity to let anyone who reads this about Amanda’s amazing service she provides . We have used Mandy several times over the years and she is fantastic from the time you start to enquire where you’re wanting to go , she finds loads of different places so you can choose .... there is nothing you need to worry about from the time you leave till the time you return . Bless her she even takes the time to fill in your luggage labels . Can’t recommend her enough . X
Sent in by L Sim
Montrose, 24 February 2020
Last January you helped us book our trip to Lapland. You gave us different options based on my dates and kept me right with what was included in the trip. You answered all my queries and kept us up to date when Thomas Cook were no longer providing the flights. You hand delivered our documents, including a handwritten Christmas card from Santa inviting our son to Lapland. I couldn't have asked for better service or a better trip to Lapland, and would highly recommend this holiday to all with young children, and would highly recommend you to my friends, family and colleagues.
Sent in by Kayleigh S
Birmingham, 24 February 2020
So, so happy with the service I received from Lisa. I was struggling to book a city break, not knowing where to go and what to book. Lisa took all my ideal locations and created the best little break and I can wait to go.
Sent in by Susan Holmes
Ipswich, 24 February 2020
So easy. All sorted without stress even with a few problems. Recommend Stacey totally
Sent in by Susan Tait
Cornhill-on-Tweed on Tweed, 24 February 2020
We have booked our holidays with Mandy for years.When she started working with Travel Counsellors we followed her!!! We have had numerous holidays.Mandy knows exactly what we like and gets it spot on each time! We tell her where we want to go and that all we have to do as Mandy sends us some info and then we book!! We feel confident booking with Mandy as she is always at the end of the phone if we need her! One holiday we got stuff in Caribbean as there was a tropical storm. ... we contacted Mandy and she sorted everything for us for our return flight plus hotel train etc! We book 2-3 times a year with her.I love the fact that for going on holiday you just need to pack and set off for Airport as Mandy has done everything for us!She makes it so easy! She’s a pleasure to talk too and so friendly and helpful! Always get the 5?? treatment from her. We have never been disappointed yet!......Thank you Mandy your Brilliant!??
Sent in by Helen Oakley
SW14 London, 24 February 2020
We, along with our wider family have been benefiting from Amanda's superior knowledge of many destinations for a number of years. She is always on hand with useful tips and suggestions which over the years have proved very helpful as her understanding of our 'likes' and 'dislikes' has grown. The net result is what feels like a truly personal service and we've come to genuinely trust her judgement. Thanks again Amanda for all your help and we look forward to telling you about our amazing trip on our return.
Sent in by KERRY CASTLEDINE
PETERBOROUGH, 24 February 2020
Stacey has been amazing! We booked with her last year too and the whole experience was seamless. Looking forward to our holiday in August, I know I can rely on Stacey if I have any queries
Sent in by A Williams
Kent, 24 February 2020
Amazing service, went above and beyond to find what we were looking for, even received a guidebook in the post!
Sent in by Maria Andreou
London, 24 February 2020
Toulla was extremely helpful and patient. She helped me to find the best destination for my best friends hen. Organising a hen is not the easiest of things to do, especially when you’re unsure of where to go for a hen in February! However, Toulla looked around making sure she’d find an area that had good weather and that catered for all of our hen needs. I have to say the weather was beautiful in Madrid. Toulla also took care of all the little things such a making sure we were checked in. Also, if you download the travel counsellors app it also sends you a notification to tell you when your boarding. And all your details are with you in one place so your not having to look through emails to find anything. I would highly recommend Toulla as your travel counsellor! I’ve already used her again for my summer holiday booking!
Sent in by Richard Holbrook
Estepona, 25 February 2020
We have never had such a professional and hard working travel agent as Joanne, she’s a credit to your company. There was nothing she wouldn’t do to make this up coming trip a full success, we book every year, and wish we had chosen your company before, we will in the future, and that’s because of Joanne.
Sent in by Irene Sparsi
Oakwood, 24 February 2020
Toulla was amazing. She listened to what we needed for our trip & gave me a few options within my budget. She was patient with me when I kept changing the dates of trip. Our trip was fantastic from the start to finish. Thank you Toulla will definitely be using you again
Sent in by Amelia Martin
Port Talbot, 25 February 2020
Thank you so much to Joanne for organising our whole trip to New York City - she took care of everything even when our plane got delayed, regardless of what happened we could relax knowing we didn’t have to do anything ourselves! If you want stress free travel, with no limitations jo will take care of everything, and with great travel knowledge any questions about the destination your travelling to Joanne will be able to answer! I wouldn’t book with anyone else, can’t wait to organise our next adventure!
Sent in by Karen Smith
Market Harborough , 25 February 2020
Claire was incredible in tailoring our itinerary and looking after me during the booking process. I wouldn’t hesitate to recommend her to anyone. A brilliant experience.
Sent in by Simone Sisterson
Norwich, 25 February 2020
Sacha, you were incredible! One quick phone call and minutes later we were on our way to Florida! Fuss free, friendly and so informative! Best decision ever made to make our travel plans through you. Thank you for everything. The girls had 'the best holiday EVER'!!!