Your Travel Counsellor will take the time to get to know you and tailor your perfect holiday.
A unique network, sharing the destination knowledge and experience of more than 1,900 caring travel professionals.
Every penny of your booking is completely protected by our unique financial protection trust.
Our Travel Counsellors are committed to finding you incredible holidays. Maybe that’s why our trophy cabinet is so jam-packed.
Whether you're looking for a far away adventure or a weekend escape, browse our holiday ideas to discuss with a Travel Counsellor of your choice.
Let our independent Travel Counsellors help you choose a holiday tailored perfectly for you.
With an average 22 years travel experience we have more than 1,900 Travel Counsellors worldwide who all take enormous pride in what they do. Their first-hand knowledge and passion for travel means that our customers continually rate us the best travel company in the world for customer service.
Whether you are looking to relax and recuperate, or explore and discover; your Travel Counsellor will give you the very best, hassle free holiday advice.
Sent in by Linda McCarthy
Tunbridge Wells, Kent, 10 May 2021
Many thanks Ian. Best decision we ever made was to book through you. [Re-arranged trip to Indochina]
Sent in by Lorraine and Lee Clark
Northumberland, 02 May 2021
Would 100% recommend Lizzie, she went above and beyond in helping us with very complicated travel arrangements recently. We found her extremely knowledgeable on all Covid travel restrictions and she showed us nothing but patience when my husbands route was changing on a daily basis. Always at the end of phone/email too. Thank you Lizzie ??
Sent in by Ali Holloway
Stoke-on-Trent , 30 April 2021
I can also concur that I’ve recently booked a big family trip through Sorrel Ashton - Luxury Travel and it was the most stress-free, simple and exciting process I could’ve wished for. Would have been really difficult to research options and organise this myself so Sorrel came by and saved the day! Thanks so much Sorrel ??
Sent in by Chloe Fisher
WELWYN GARDEN CITY, 08 May 2021
Leia has given us another amazing holiday - our fourth booked with her (including our honeymoon)! Much closer to home this time though, with a staycation in the New Forest. Still had a fantastic time, and best of all, we paid the same price as we would have done if we had booked directly, without the hassle of booking whilst also giving us extra Covid-19 travel assurances! If anyone is looking for a break, near or far, now or in future, big or small, please consider using Leia - she can perform travel magic!
Sent in by Lucy Rao
London, 29 April 2021
Nic has been my travel agent now for 3 or so years. During that time Nic has always been brilliant, finding great holidays for me and my son as well as perfect adult only hotels when I can have a solo trip. In addition for 2021 Nic also managed to work a miracle and find a self-catering cottage for a large family group for me when all of the UK seems to be booked up! Nic is super friendly, takes the time to understand my needs and wants and always delivers. I would recommend her to everyone!
Sent in by Josie Woodcock
Yeadon, 05 May 2021
I’ve never found booking a holiday so stress-free and easy! I’d definitely recommend Sarah - thank you again for sorting!
Sent in by Suzanne Barnard
Northamptonshire , 05 May 2021
Emily helped book a weekend away for my husbands 40th birthday. She selected several great options before we chose one. The whole process was simple and seamless and Emily was fantastic at finding just the right break! Great communication, friendly approach and nothing is too much trouble. She sorted everything from start to finish and made the whole process so easy. Her expertise was evident and she really knows the holiday destinations and what meets the requirements for each person. We can’t wait to book our next break and get Emily’s support again. I would definitely recommend and the service she provides- amazing! Thank you Emily xx
Sent in by Carly Butcher
Essex, 04 May 2021
I contacted Ria to book a UK family break to celebrate a big wedding anniversary and a big birthday! I normally book holidays independently but it sometimes feels like trying to find a needle in a hay stack! Ria asked a few key questions to find out what I was looking for and she done the rest! She understood the brief amazingly well and came up with some great suggestions. Between the 2 of us we narrowed it down to Peckmoor Farm Lodges in Crewkerne, Somerset. Such a find! The accommodation was perfect, a log cabin with log burner and hot tub on the deck. The kids loved exploring the wooded area, petting the horses and admiring the friendly lambs and ducks! It was a great base for exploring this beautiful part of the world. In an ordinary year, we would most likely have done a city break but I’m grateful we had this opportunity to explore more of our beautiful country and grateful we found Ria to take the stress out of researching and booking. Ria was great with communication from start to finish, just before we left for our holiday we received hard copy confirms through the post and a few thoughtful bits for the kids to keep them busy on the journey. We’ll definitely be back to the West Country and back booking with Ria soon! Thank you so much xx
Sent in by Cat Preston
Chipping Campden, 30 April 2021
I just booked a trip to Iceland with my superstar Travel Counsellor rep Kathy Gillies. The whole process was so seamless, every detail taken care of (she even recommended an ideal wardrobe for the trip) and the itinerary looks amazing. I can’t believe I will finally get to see the Northern Lights and swim in The Blue Lagoon. The easiest holiday I have ever organised. I can’t recommend Kathy’s services highly enough.
Sent in by Susan Hope
Sunderland, 30 April 2021
I have been using Lizzie Adamson-Brown since 2015 when she arranged a wonderful family holiday to Portugal. Since then she has arranged all of our holidays worldwide, and when our main holiday to Sandals Jamaica was cancelled due to Covid she arranged our refund very quickly. We have since booked another holiday to St Lucia that we are praying will go ahead in November and as soon as European travel is allowed we will be on the phone to her to sort us some much needed sunshine. I highly recommend Lizzie - you can trust her and she gives 5 star service always!
Sent in by Alexandra Fleming
Bolton, 30 April 2021
Lizzie is an absolute star of a travel agent. She spent time and energy making sure our holiday was exactly what we wanted and within our budget. Since booking, Lizzie has been fantastic at alleviating our worries when it comes to coronavirus and the peace of mind which comes from knowing she is a phone call away is amazing! Wouldn't hesitate to shout from the rooftops about Lizzie's service. If you book with her, you will not regret it.
Sent in by Martin Smith
Sawston , 04 May 2021
Cheryl has arranged two trips for us to Australia.Cheryl arranged all the flights , hotels , transfers & visas for us. Cheryl is very knowledgable & we would not hesitate to ask Cheryl to arrange any future holidays. Highly recommended.
Sent in by Matthew Burgess
NORWICH, 05 May 2021
I want to start with saying thank you so much for providing your help with planning my holiday. Despite the current situation causing an unbelievable mixture of stress, annoyance, upset and many more emotions (particularly throughout your industry) you were constantly calm, caring helpful and an absolute delight to talk to. Outcome aside, it was a pleasure to do business with you and I will certainly be coming back to you with my future travel arrangements. If anyone is looking to plan any form of holiday, I would urge them to get into contact with you as I could not have asked anything more of you at any point throughout the process. Thankyou again for all of your hard work and I look forward to planning again with you in the future. Best regards, Matthew
Sent in by Natalie Hanley
Newcastle upon Tyne, 30 April 2021
Fabulous customer service and quick turnaround for customer questions. We had to cancel our family trip last Oct due to Covid. Our Travel Counsellor Lizzie kept us updated with changes at every stage and found us a fabulous replacement holiday for this summer, even getting 2 weeks for the price of our earlier long weekend. Unfortunately this rescheduled holiday has also fallen foul of Covid but Lizzie again was on the spot to help and advise. She understood our disappointment and was very quick to refund the whole amount of our holiday within 14 days. We will definitely give it a third try with this fabulous lady in 2022.
Sent in by Nicky Courtney
East sussex, 29 April 2021
Such an amazing service- Thankyou Emma. You take the pressure out of holiday bookings- it can be sooo tricky to book suitable accommodation when you have 3 kids! Nothing is too much trouble for Emma, she is always so eager to help.
Sent in by Terry Lister
Ashbourne , 30 April 2021
Emma has helped find and confirm a holiday for 2022. She reviewed alternative destinations, checked up and provided details against multiple locations inc our 1st choice. She has been very quick and efficient to respond. We have booked through Emma to have the piece of mind should holidays continue to be affected due to the Pandemic she will do everything in her power to resolve any problem that may arise.
Sent in by Emily Stafford
Bracknell Forest , 30 April 2021
Zoe Palmer has been fantastic at sourcing our trip, she has really got to know us and understand what we have been looking for, considering our complicated needs and budget with the added knowledge our trip is protected by Travel Counsellors I wouldn't hesitate to recommend Zoe to anyone especially if they have something special in mind.
Sent in by Sarah Morris
Sittingbourne, Kent, 10 May 2021
That's fantastic - thank you and our pleasure to re-book with you - you have been amazing, thank you!
Sent in by Maureen Tempest
Wetherby, 30 April 2021
I wanted the company to be aware of how helpful,professional and brilliant Angela Oxley is.She usually books our cruises,but she has just sorted out a problem concerning a lost refund cheque,which my bank lost!Angela offered to help after I asked for a telephone number I could try for P&O.I think Angela went out of her way to help me and succeeded.Can’t thank her enough.A very dedicated Travel Councillor.
Sent in by Sharon Boulger
Salford, 02 May 2021
George, has gone absolutely above and beyond, fantastic service and price, he’s answered all my questions, and I’ve asked a lot, nothing has been too much trouble for George, his knowledge is outstanding and he leaves nothing to chance, would definitely recommend George for all your travel needs, and would use again in a heartbeat.
Sent in by LIZ U
Buckingham , 05 May 2021
I gave Emily a very vague brief; find us a break away after lockdown. She did not fail us! Emily researched lots of options for us and suggested locations we would never have looked at. What she found was a little gem. A Beautiful luxury lodge with its own hot tub, tucked away in the peaceful Lincolnshire countryside. The price was well within the budget we set and everything was well oganised. The prior information was great and Emily personally emailed to make sure we had everything we needed. We even got a nice little thank you box which was so thoughtful. Its the added extras you get from a travel counsellor and its not more expensive. Will definitely be using Emily's company again. Very happy customers.