Jemma is the best at what she does. Always delivers a professional, friendly and knowledgeable service. I wouldn’t trust anyone else to book my holidays with!

Already shared Jemma’s details with a number of friends. Routinely finds trips we hadn’t thought about for a price we can’t match doing it ourselves.

Jemma has been fantastic in flexibility and has helped us to choose the holiday that suits us best. No matter how many amendments or changes I wanted to try, Jemma was patient and accommodating. Plus she helped to ease my anxieties as a non frequent traveller, so thank you!

Jemma is a fantastic travel counsellor. She really listens to your requests and goes all out to fulfil them. She offers valuable advice without being pushy. It is obvious her goal is to ensure her customers get exactly what they are looking for. Jemma is a joy to work with

Jemma sorted us out last minute when we needed to change our holiday plans due to the Middle East crisis. She was calm and reassuring and we felt confident with her advice.

My request compared to other clients is very straightforward but as a solo traveller, using Jemma makes the whole experience from sharing my request to being on the holiday, so much easier and stress free. Would absolutely recommend!

Jemma is fantastic and goes above and beyond and gives you confidence to book knowing that whatever you need she can sort.

Amazing lady, listened to what we were looking with our budget. Gave us some amazing quotes with details as to why she chose them. Was very overwhelmed until we met Jemma so glad we found her!

Jemma always responds speedily to our enquiries. She has a knack of knowing exactly what we want in our travels.

Jemma has been amazing! Answering all my lengthy questions and making the whole booking process seamless. Even on weekends she’s been on the other end of the phone. Would highly recommend Jemma to all my friends and family.

My husbands family have always used Jemma Kelly for their trips and she’s pulled a great holiday out of the bag for us next year. Will be recommending to anybody that asks.

Jemma was a pleasure to work with you book our honeymoon. We couldn't recommend her enough. She suggested so many amazing, local experiences across multiple locations and planned it all so seamlessly. Things we would have never been able to plan ourselves, and was so happy to make tweaks and incorporate our ideas.

Jemma is very knowledgeable and great at a quick response! Highly recommend.

Jemma has been a great help with my trip to Australia, she has taken all the stress out of it thinking of everything we would require. Sourcing nice hotels and even all of our transfers and trips. I would very highly recommend her to family and friends.

Jemma is an absolute hero, she couldn't be more helpful and on it with all of our holiday bookings. Jemma is always available, cares so much about each booking and makes sure everything is just perfect.

Jemma is amazing at what she does and there’s nothing she doesn’t know or can’t do. Every step of the way is done with Jemma and knowing she is always at the end of the phone is a great feeling. She’s knowledgeable and always takes your budget into account when coming back to you with prices. I will never book another trip without the help of Jemma again!

Jemma is just fab, her attention to detail is amazing. She works really hard to tailor a holiday to suit the individual. Easy to email her, or ring too. Love the TC app. Easy to follow. Just brilliant!! Thank you.

Jemma has been amazing from the beginning, so knowledgeable and very efficient. Would 100% recommend

Our holiday in New York was brilliant! From start to finish our Travel Counsellor Jemma Kelly made sure everything was just right - flights, hotel, recommendations for restaurants. After our Virgin Atlantic flights (on time, comfortable) we made our way to Manhattan using the Airtrain & Long Island Rail Road (LIRR) - cheap & easy to use. A 10 minute walk to our hotel, Arlo Midtown, followed - check in was a breeze and we were given an up-graded city view room which had the biggest bed we’d ever seen! Comfy bed, powerful shower. Breakfast was a treat, great choice & huge portions. Would definitely recommend Travel Counsellors and especially Jemma

Jemma is fabulous! It's just as simple as that. Just don't hesitate to let her help you....she'll blow you away with efficiency and she's a lovely person with it.

Great advice, very knowledgeable and happy to chat through different options to find one that suited us best.

We used Jemma to arrange our special anniversary trip and she provided excellent service from start to finish. Jemma took the time to listen to our exact requirements and went above and beyond to ensure our trip was memorable and that we secured a good price. All aspects of the trip were covered, leaving us to relax. I will definitely be using Jemma again and would highly recommend her to anyone. Thanks again!

Jemma is fantastic. No request is too big or small for her. We have now booked numerous holidays and breaks with her and will continue to do so.

I have now been on 3 trips that Jemma has organised and have another 3 booked with her. Her care, attention to detail and professionalism are second to none. I feel like I have my own private holiday consult!

I've already recommended Jemma to a few of my friends - she's amazing!

Jemma has been so helpful in planning our honeymoon. She has given advice and support to ensure our holiday is perfect. Thanks Jemma !

Knowledge of where I wanted to go helped me so much. I have already recommended.

We have had such wonderful help from Jemma Kelly, and we would recommend her to all our friends family and colleagues .

This is the second holiday we’ve booked with Jemma. Jemma does an outstanding job and we feel all the worry and stress is taken out of booking a holiday.

Absolutely amazing service and a wealth of knowledge that makes you feel completely at ease when booking a holiday that is to celebrate such significant milestone in our lives

Amazing service! We had no idea where to start with this holiday ! Giving Jemma only a few pointers of what we would like , she tailored a perfect, fun packed couple of days in Lapland which exceeded our expectations

Jemma was a fantastic help from the start. She got back to me on my many questions with endless patience, even when I asked her to explore different options for me. Her experience and tips were greatly appreciated. Gave me more confidence booking via Jemma than doing it on my own for such a special holiday.

Nothing was too much for her she was very polite very knowledgeable and understood the problems I had with transport as I live a great distance away from Manchester . (440 miles)

Friendly, helpful, quick to respond and nothing too much trouble.

My partner and I decided on a last minute break to Dubrovnik, we enquired with Travel Counsellors 5 days before departure, on the same day we had 3 tailor made quotes through on the app within a few hours and then it was booked! All information sits within the app, very much appealing to my inner coordinator. Jemma Kelly provided such a friendly and reliable service. She managed to get us a cheeky upgrade at our hotel resulting in the most amazing ocean views, I never wanted to leave! I’ve recommended Jemma to all of my friends and family. I’ve never really enjoyed all the pre-holiday booking research, so in future I’ll be leaving this to Jemma!

Incredible service, Jemma is our absolute go to when it comes to travel! Thanks Jemma, always such a pleasure.

I’m usually quite independent when it comes to booking holidays, but I have used Jemma to tailor a package for a holiday later this year and to book our girls summer getaway. I wanted to write a review on her service and some of the benefits of booking with Jemma. We did a bit of research ourselves on where and some hotel options, but Jemma offered excellent advice on the hotels with some other options and knowledge on the resorts and locations. Booking through Jemma really did make the whole process less stress free. Going the extra mile Jemma set her alarm on her own holiday to pre-book our flight seats for us!! Now that’s good service. All tickets were printed and delivered and the App made paying from different households very easy. The best part was receiving a free upgrade on arrival to a swim up room, thanks to Jemma’s thoughtfulness and communication with the hotel. We had an amazing holiday and for next years girls break, I’m letting go a bit more and have left Jemma to find some amazing hotels. Again the difference with Jemma’s service is not just a list of hotels and prices but some commentary and advice on them such as location etc. Thanks Jemma you’re the best!

Jemma has been amazing through the whole process so far. She found us the perfect looking holiday & has been on hand to answer all my questions. We just can’t wait to go now! Thank you Jemma for everything.

Fantastic service, thank you so much for all your support, especially our last minute requests. Disney was great thanks to your advice.

Jemma was brilliant and helped plan the most amazing trip to Lapland for our family. When we were planning the trip, Jemma’s knowledge of the hotels, trips and activities really made it easy to decide and book. Jemma’s service is excellent. She’s always at the other end of the phone to answer any questions and in the weeks leading up to departure she ensured we had everything we needed and more. Her attention to detail and small gestures make her service so much more than your normal travel agent. We’d highly recommend using Jemma to book your next holiday, and we will 100% be using Jemma for future holidays.

Jemma was very patient with us and listened to everything we were looking for.

Jemma was great, really helpful and made the whole experience simple for us - thanks

Jemma was recommended to me and I would certainly recommend her to my friends and family. Response to my request was fast and friendly. Made our short getaway very easy.

Jemma was fabulous- she really took the time to understand exactly what we want from our holiday and gave me several different options to consider. I booked 2 holidays with her and will definitely book with her going forward.

Great service & understanding of our needs

Jemma has been amazing! She has been really patient; with me asking lots of questions and changing my mind lots of times. Everything has been really easy and I feel super supported by Jemma! Would 100% recommend!

Jemma was lovely and friendly and nothing was too much trouble, she helped to find the perfect holiday for us, I would highly recommend Jemma and will be in touch with her again x

Always available, always helpful, down to earth and easy to talk to. No pressure from a sales point of view, just genuinely happy to help.

I have no hesitation in recommending Jemma, she was super knowledgeable with the destination we booked and made the process stress free. Thanks again Jemma

Within two weeks of returning from a great skiing holiday that we booked with Jemma, we have booked a Lapland trip and a another skiing holiday! Jemma's commitment and service has been fabulous, nothing has ever seemed too much, despite lots of to'ing and fro'ing between a large group of people. I always felt Jemma was determined to help fulfill all of our needs. Jemma even did our online check in on Christmas Day...now that is most certainly going above and beyond!

Jemma Kelly organised everything for our trip to Dubai from the accommodation to flights to excursions and she sourced the best deals for us. Jemma organised the days for us which we wanted to complete the excursions and was just amazing. If there were any issues which there wasn’t we knew she was just at the other end of the phone and when we asked to book the water park whilst we were out there for the next day she managed to sort it and book it straight away. I could not recommend Jemma enough she was amazing throughout the whole holiday and when planning the holiday, one of the easiest holidays we have ever done as there was no stress in booking anything or organising transfers from the airport to the hotel or to the excursions. I can’t wait to book more holidays through Jemma!

Jemma has been amazing so far! Just puts my mind at rest knowing she knows what she’s doing and has had personal experience with the trip I’m going on. Have lots more I want to do so I’ll be definitely using her.

Jemma made our recent trip to Ibiza 100% effortless for us, so helpful at every stage. She found us a great hotel at a great cost and kept us up to date of any changes, even on the date we were due to fly home. I wouldn't book with anybody else!

Jemma made booking a holiday a delight and not a chore. She took our ‘must haves’, shortlisted some great holidays, gave really helpful advice and made the booking process so easy. She saved us hours if not days of time, and came up with something better than we would have found ourselves! I’ve already recommended her to friends. Thank you Jemma x

When booking our cruise for next summer Jemma was really helpful and informative, as she has recently been on a cruise with her family she was able to give insightful and unbiased advice.

Jemma makes booking a holiday an absolute joy! Nothing is too much trouble, she’s incredibly approachable (even though I must ask her a million and one questions!) and she’s very knowledgeable. Her communication is second to none and fills you with so much confidence. Basically booking with Jemma puts your mind at rest knowing that everything is thought about and taken care of! Win win!

Jemma made sure our first family holiday in 3 years was planned to perfection! A personal service with hand delivered boarding passes and kids snacks & activities for the plane. We arrived to a room upgrade & complementary fizz, all organised by Jemma. Nothing was too much trouble, which meant all the stress & hassle was taken away. We wouldn’t hesitate to recommend to our friends & family

Jemma, is friendly, quick to respond and most of all puts absolutely no pressure on you! Makes great recommendations and offers lots of guidance!

Jemma has made the experience unbelievably easy! Her communication is also fantastic along with her efficiency.

Jemma was fantastic in helping us find our honeymoon!! Covered everything we asked for, provided lots of options, great advice and was always available if we needed anything or had any questions. We have booked a fab hotel that we wouldn’t have looked at if it wasn’t for Jemma!! Will definitely use again - perfect ?? xx

Jemma is always very friendly, helpful and efficient. We will always use her when we are booking a holiday in the future.

We decided to book a really special Anniversary getaway with Jemma. She was impressively knowledgeable about our chosen destination and as a complete control freak who usually likes to do these things myself, I had total peace of mind that everything was in hand. From parking to flight upgrades, Jemma took care of it all as well as navigating us through the required travel documents we needed. Her expertise provided us with a hassle free trip and memories we'll treasure.

I contacted Jemma to help me book a weekend away, I wasn’t sure where I wanted to go, but she listened to what I wanted from the trip and came back to me with a variety of excellent options that fit our requirements, we are very much looking forward to the trip!

Jemma is a consummate professional who consistently goes the extra mile for her customers

Jemma was absolutely amazing when booking our honeymoon. She was very attentive and made sure she knew exactly what we wanted from our honeymoon. She went backwards and forwards to help us find the dream villas for our stay. Even the little touches were so thoughtful. Highly recommended and we are looking forward to the honeymoon of a lifetime planned by Jemma.

Have already used Jemma again! Great attention to detail and top notch communication

Jemma’s attention to detail and knowledge of the destination goes above and beyond. I love that she took time to think about what a mum really would worry about. She offered a great range of budgets and options. Nothing was too much trouble. Once the booking was confirmed all information was quickly sent through and payment was easy! I’d definitely use Jemma’s services again.

Outstanding service from Jemma. Highly recommend her

Jemma, is friendly, quick to respond and most of all puts absolutely no pressure on you! Makes great recommendations and offers lots of guidance!

Nothing was too much trouble and available at any time for any questions I had.

Jemma made the process of gathering insurance for a group so very easy, ensuring we had the correct amount of cover should we need to make a claim.

Amazing service and personal touch, thank you!

Every confidence that Jemma will be available and will go the extra mile to find you exactly what it is your looking for with helpful advice along the way.

So knowledgeable. And always goes and above and beyond!

Really friendly, helpful and supportive especially with the changing information regarding current travel arrangements.

Good professional service from Jemma who is clearly very competent.

Jemma has been absolutely fantastic throughout the whole process of booking our holiday in these strange covid times. She talked me through every step of the way, making sure I understood the various requirements for travelling in the current climate and was completely open and honest about any possible setbacks. She also responds to queries at all hours of the day and night! Fantastic service which I would 100% recommend

Jemma was brilliant from start to finish, making finding and booking our perfect staycation so easy. She also checked in and touched base before, during and on our return. The house she found for our trip to Cornwall as incredible and the hosts were brilliant, we couldn't be more grateful. Can't wait to book our next adventures very soon. thank you

I was really pleased to see Jemma had become a travel counsellor as I love a holiday but hate researching them. I find there is just too much choice and too many reviews to sway my decision. I have booked two holidays with Jemma now based on her recommendations and per my specifications - A family trip to Majorca and a hot tub break for me time. I needed to amend both dates for various reasons and Jemma has sorted this for me and also been keeping me up to date regarding current Covid-19 restrictions. I'll definitely book my holidays through Jemma from now on.

I can't recommend Jemma enough! she has been fantastic in finding the perfect getaway for me and my family. Jemma has been professional and thorough throughout the whole process (which was very quick and easy). I gave Jemma some specific things we would be looking for in our holiday and in the same day she found the most amazing places, i was spoilt for choice! The communication has been fantastic and Jemma has found us the perfect holiday to look forward to after such a difficult year. thank you so much. The card delivered through the door this morning to thank us for booking was a lovely little touch. We will definitely be using Jemma again, she has completely taken the stress out of booking a holiday xx

I recently contacted Jemma as I was looking to book a holiday for the Summer 2021. The service she gave me was fantastic. She asked me exactly what I was looking for and promptly found a range of hotels and holidays to match the criteria I gave her. She was very thorough in her research and the process of booking could not of been any easier. I also feel at ease knowing that we have booked through Jemma. Should there be any problems with our holiday due to covid restrictions, I am confident that she will sort it out on our behalf. I would not hesitate to recommend Jemma to any of my family and friends.

Thank you Jemma Kelly for your help this week with researching a very special trip for my husbands birthday later this week. It’s definitely given me something to look forward to at the end of June xx

Huge thank you to Jemma for finding us a stunning villa for next years holiday at a great price and SO easy to book. Highly recommend!

We can thoroughly recommend Jemma. We rang her when it was convenient for us at weekend and she was so knowledgeable and helpful, e mailing us information and ringing us back in the evening when we were ready to book having asked all questions that were important to us. No hard sell sales pressure just friendly information and the willingness to go out of her way to help. Will definitely be contacting her again before booking my next trip.

I would highly recommend Jemma to all my friends & family! Due to having all of our plans cancelled in 2020 (like everyone else!), as a family, we were keen to get something booked to look forward to in 2021. The reality of getting organised with the upfront leg work & research on locations, hotels and what all the new rules & guidelines were was putting me off getting started. Then along came Jemma! Jemma is so knowledgeable and up to speed with the latest government guidelines and has a wealthy of travel experience she took all of this hassle away. She made the process easy and enjoyable. The app enabled us to view a number of holiday options, without having to trawl through brochures, before arriving at our dream destination. It was that easy we ended up booking a couples holiday later in the year to celebrate our 10th Wedding Anniversary. I can't wait to start looking for 2022 holidays. Thanks again Jemma, you certainly won't be getting rid of this new client very easily.

Jemma Kelly found us the most amazing deal on a Royal Caribbean cruise ship for our family of four - our children are five and nine. She was actually flying out on her own family holiday the morning after I enquired but still jumped into action, despite the time, answering all my questions, and booked us the most amazing deal. I love booking holidays, but I don't enjoy or have time to put all of the leg work in to researching and price matching. Jemma took all of this off me. First class service from somebody who genuinely loves travel and is very knowledgeable in the field. I couldn't recommend her enough - I will be her client for life!