Hi, my name is Leanne and I live in Polesworth with my son Josh.
I have worked in travel for over 20 years. I believe every customer is unique, so I use my passion, my experience and my creativity to tailor make completely personalised and bespoke itineraries to make your holiday dreams a reality. Taking care of the smallest detail and adding the finishing touches to make each trip extra special. I feel it's important I spend time getting to know my customers, so that I can offer the right choices for you – that’s not something you’ll get from looking on a website.
I like to make sure my product knowledge is always up to date so I love the opportunity to attend supplier networking events, training days, webinars and the highlight of my calendar – the Travel Counsellors annual conference which hosts more than 800 suppliers for us to meet. This enables me to offer the best products and services to you, building relationships and making personal connections with many hoteliers who are happy to go the extra mile for my customers.
Being a Travel Counsellor really allows me to offer a first-class customer service to my customers, many of which continue to book with me year after year. And I’m proud to say that many also recommend me to their family and friends which is the highest compliment they could give.
If needed, I can be available for my customers outside of normal office hours, not forgetting that I also offer a 24/7 duty line for any in resort emergencies. Importantly, I can also offer you peace of mind, as everything you book with me is 100% financially protected.
I’d love the opportunity to help you with you next adventure, please give me a call.
I look forward to speaking to you soon.
Whatever your holiday needs I'm here to help you, so please either fill in and send the form below or simply give me a call and I can get things started for you:-
I absolutely live and breathe travel and I love to write about my experiences! Please take a look through my posts - you might find your own holiday inspiration.
15 March 2016
We took a mini adventure in February half term and went on a whirlwind trip to Disneyland Paris! The coach picked us up in Sutton Coldfield at 8pm, with the majority of children dressed in pyjamas and onesies, with Disney films playing and a buzz of excitement in the air. We travelled through the night (sleeping most of the way) with a little crossing on the ferry at around 3am and arrived at Disney land at around 8:30. We had time to get a quick change and off we headed into the park for a day of fun! Knowing this was going...
19 October 2015
We stayed at the Paradise Club & Spa on 28 July 2015 for seven nights. We stayed in a one bedroom apartment and took the all-inclusive board option. The complex was great for children. The splash park has sea life creature themed slides, one which is perfect for little ones, with smaller slides and fountains and shallow water. The other slide has three larger faster slides which were a big hit with the older kids. There are two other pools on site too, a quiet more relaxing area and the main pool which is where you'll find the entertainment team hosting lots...
Sent in by Annette Cambridge
Birmingham, 30 April 2019
Every time I use Leanne I get an excellent service. Her attention to detail and her ability to make changes at short notice and make things right are superb. I always recommend Leanne to my family and friends. Top class!
Sent in by A Cambridge
Rugeley, 06 April 2016
I love not having to worry about arranging my travel. Leanne listens to what I want and finds the best possible price for me and, also provides tips for places to visit. Booking with anyone else just won't be the same! Thank you Leanne!
Sent in by S Galley
Hinckley, 06 April 2016
Leanne was very quick to help us book our holiday. She listened to what we were looking for, searched and tweaked until we had just what we wanted. Most efficient!
Sent in by A Turnbull
Middlesbrough, 19 October 2015
A lovely personal service. Leanne provided everything we needed. She was patient, even when we kept changing resort, dates and requirements etc .
Sent in by S Fitzsimons
Tamworth, 19 October 2015
I cannot recommend highly enough the service provided by Leanne Robinson. Whatever the notice or parameters of our request she never fails to let us down. Leanne sourced us a dream holiday to celebrate our 25th wedding anniversary and even pre-booked the excursions we requested before we left for Mexico. I am self-employed so time off can be at short notice. Rest assured though after just a quick phone call to Leanne with my dates and parameters, it normally results in the ideal holiday for myself and my wife. Leanne is currently looking at options for myself and my wife to visit Santorini next year, another special holiday, our daughter's wedding. Additionally we are going to Kos in three weeks on another amazing deal Leanne sorted out for us. Well done Leanne. A true asset to Travel Counsellors.
Sent in by N Cross
Sutton Coldfield, 19 October 2015
I have booked many holidays with Leanne. Leanne tends to be my first and only point of contact for any holiday. Why shop around when you get service and price?
Sent in by A Ogden
Wigan, 19 October 2015
Absolutely the best holiday booking experience I've had. Leanne was very in tune with us when it came to assisting us in choosing our honeymoon. Leanne has made the experience even more special. I wouldn't book with anyone else.
Sent in by A Cambridge
Birmingham, 19 October 2015
Every time I use Leanne to arrange my travel, the service is exceptional! I have stopped booking my own travel now as Leanne makes sure everything is booked for me using the best possible process. I would not hesitate to recommend her to family and friends. Thank you!
Sent in by S Hylton
Birmingham, 19 October 2015
I cannot express how happy I have been with the service from Leanne at Travel Counsellors. Her attention to detail is exceptional and I will definitely be recommending and using Travel Counsellors again.
Sent in by Isabelle Makeham
Birmingham, 28 April 2013
Leanne delivered a fantastic service. She was proactive, helpful and worked closely with us to put together a fantastic honeymoon.
Sent in by P McSheffrey
Sutton Coldfield, 28 April 2013
Leanne has been a pleasure to deal with. She is both friendly helpful and knowledgeable. We would have no hesitation whatsoever in recommending her to our friends and family. We will definitely be using her for future holiday bookings.
Sent in by Sean Fitzsimons
Tamworth, 30 January 2013
Although we have used Travel Counsellors previously, this is the first time with Leanne. She worked exhaustively to help achieve the holiday package parameters we listed.Without a shadow of doubt I would recommend Leanne to my family and friends. To this end we will also be seeking Leanne's services on all our forthcoming holiday searches. A credit to your company.
Sent in by John Scott
Birmingham, 30 January 2013
Leanne has provided an excellent service. She is extremely helpful, knowledgable and efficient. I will definitely recommend her to friends, family and colleagues.
Sent in by Mark Geddes
Stockton on Tees, 09 August 2012
The advice & help I received whilst booking the holiday was 1st class. I have usually booked my holidays in a travel agents but after the service I received with Leanne I would rather use her in the future as a travel agent rather than go in to a agents shop. I have told friends & family how good it was.
From the pristine white-sand beaches of Thailand’s idyllic islands to the sprawling wide-open roads of the USA; the historic and breathtakingly beautiful architecture of India to the crystal-clear turquoise waters of the Maldives – there’s a world of wonder out there and it’s just waiting to be explored.
Contact me on 01827816280