Lisa Smith

My expertise

South Africa
Maldives
Mauritius
Caribbean
Dubai
Thailand
Cruise
Multi - Destination

I'm based in

Oxford

Available for new enquiries

It's Nice To Meet You

My name is Lisa Smith and I am an independent travel agent in Kidlington, Oxford, however my customers are all over the country as I work from home and using our groundbreaking technology it enables me to provide a 24/7 service to everyone.

In 1997, I joined Travel Counsellors as I wanted to concentrate on giving my customers the highest possible levels of personal service and independent travel advice.

As your own professional Travel Counsellor I can use our award winning technology and my personal expertise to tailor make exactly the right holiday to suit your needs. Rather than selling you a standard tour operator package, I can quickly search through hundreds of different flight, accommodation and transfer alternatives to find something that suits your needs exactly. Quite often this means I can build you a bespoke holiday at a cheaper price than the standard holiday package you might get elsewhere.

I recognise that not everyone is free to discuss their travel arrangements during the working week. As I work from home it means you can contact me at times when most other travel agents are unavailable, including evenings and weekends.

I love cruise holidays, especially on board the Royal Caribbean, Celebrity and Princess fleet, and have been on quite a few of their ships taking in various itineraries. I have also been on Cunard, MSC and Regent Cruises. This is my speciality along with the Far East and Caribbean which I have extensive knowledge of and can tailor make anything you like.

I was also lucky enough to travel to Cape Town, South Africa twice in 2007 and loved every minute. I can help you put together the ultimate itinerary including a safari, maybe shark diving or a wine lands tour - anything you like.

To be honest I have a contagious passion for travel so anything you're thinking of I would love to share your ideas and help you put together the perfect trip. Along with all the extras you may need, from car parking, executive lounge passes or attraction tickets.

My business is based purely on providing my customers with the highest possible levels of personal service and I would be delighted to assist you with your holiday plans.

I hope to hear from you soon.

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Explore my guides and blogs

Terrific Tenerife

Terrific Tenerife

Checking into the Hard Rock Hotel, Tenerife was certainly a great experience - staff were warm and friendly and the good service didn't stop there either. This hotel certainly has the wow factor! From memorabilia in reception to the hallways and paintings on every wall - it is a music fans heaven. The food here was great, especially in the Sports Bar. Good value for money and the portions were

23 Apr 2019 5   min read

Summer in Sorrento

Summer in Sorrento

What can I say? Sorrento is fantastic! It’s very hot in the summer months so if you prefer it cooler then definitely avoid June, July and August. Wandering the small cobbled streets with so many small shops and eateries was a joy and if you are a foodie this is paradise! Depending where you stay in Sorrento, it can be very steep in places to get about so maybe not great for the physically

06 Dec 2017 5   min read

Cape Verde

Cape Verde

Cape Verde in August 2017 was blisteringly hot and although it had the occasional downpour of rain, to be honest it was needed to clear the air. What makes this destination so great is the people, they are so kind and caring and nothing is too much trouble. I stayed at the Riu Touareg which is a very large all-inclusive complex, set on a fantastic beach. It’s great for a chilled-out holiday

18 Oct 2017 5   min read

Miami + Caribbean Cruise + Fort Lauderdale

Miami + Caribbean Cruise + Fort Lauderdale

What can I say? Christmas on board Royal Caribbean's Harmony of the Seas was amazing! Firstly 2 nights in Miami at the Epic Hotel was a great start to get over the long flight and start the cruise refreshed. Harmony is (at the moment) the largest cruise ship in the world - and it certainly lives up to its name. The facilities on board are fantastic - waterslides, rock climbing, ice skating, z

10 Jan 2017 5   min read

Allure of the Seas Mediterranean Cruise

Allure of the Seas Mediterranean Cruise

Onboard the fantastic Allure of the Seas again but this time cruising around the Med. I visited Naples, Barcelona, Majorca, Marseilles and Florence/Pisa. The ship was amazing and offered the usual great choice of restaurants and bars and fantastic entertainment and activities. My two children very much enjoyed the Teen Club where they could chill out in there own lounge called the Living Room

02 Sept 2015 5   min read

Allure of the Seas Caribbean Cruise

Allure of the Seas Caribbean Cruise

Fort Lauderdale was my choice of pre-cruise stay this year and it was a great change to the usual Miami. The Hilton Fort Lauderdale Beach Resort was fantastic and in a great location so I can definitely recommend this hotel, whether for a holiday or just a day or two before a cruise. Driving up to the terminal and seeing Allure of the Seas is simply magical, it is a huge ship and the excitement

05 Sept 2014 5   min read

Celebrity Century European Cruise

Celebrity Century European Cruise

I boarded Celebrity Century in Venice and cruised the Italian Med for a week. This was a fabulous cruise, and although the Century class ships are a bit older and I'm used to travelling on the big ships with Royal Caribbean I was pleasantly surprised. The standard was really high, the staterooms were big enough, even the inside ones with lots of storage space and even though it was a smaller ship

25 May 2011 5   min read

Miami and Oasis of the Seas Cruise

Miami and Oasis of the Seas Cruise

Our post cruise stay in Miami was a treat, this time I stayed at the Marriott Biscayne Bay which is a good location but not as preferable as the Intercontinental Bayside where I normally stay. Biscayne Bay is 'the' place to be, it’s got lots of shops and restaurants and is overlooking the Marina. There is live music and entertainers, even a merry go round! So it’s perfect for the family as well.

19 Jan 2010 5   min read

Andalucian Adventure

Andalucian Adventure

I visited Andalucía and loved the vast contrasts between each resort. Firstly I stayed in Malaga, and although ultimately a city break destination it had a lot to offer – history and culture as well as shopping and high standard hotels with great facilities. Here I did a tour of the city and saw the bull ring. From here I visited Fuengirola for the evening which was a lovely resort and tota

11 Aug 2009 5   min read

Adventures in Oman

Adventures in Oman

If you want culture in spades as well as shopping and glorious beaches, then Oman is the place to visit. I only had a short stay here but what I saw was fantastic. I stayed at the Chedi Hotel first which is aimed primarily at couples as there are no twin rooms, and although they do accept families with children, the rooms aren't set up for them and there are no facilities for them either. Howeve

04 Jun 2008 5   min read

Cape Town

Cape Town

Cape Town is a beautiful and varied province of South Africa, where you can actually experience all types of weather in one day! With such lush countryside, fantastic sightseeing and shopping, sweeping beaches, museums and the one and only Table Mountain - who wouldn't fall in love with Cape Town. I stayed my first few nights at The Bay Hotel which is a first class hotel across the road from Ca

04 Jun 2008 5   min read

What my customers say

Lisa is SUPER helpful. So quick to respond and she has helped us find the most perfect holiday. She’s super friendly and easy to talk to. She’s fitted our needs to perfection ☀️

Evie Hartley-Bee

Salisbury

Don’t know what I would do without Lisa Smith . Nothing is too much trouble for her. She answers any silly questions I have with the answer ‘ no questions are silly’ , which puts my mind at ease. It reassures me that if I have any trouble on holiday she just at the end of the phone. She is brilliant just brilliant. I wouldn’t book a holiday without her help and support.

Rosie Horne

Kidlington, Oxfordshire

Lisa is unequivocally fantastic and we have worked with her for many years. Every single holiday that we have booked with her has been unfailingly fabulous and with such a detailed and comprehensive approach to all aspects of the booking process and all relevant details she provides. We cannot recommend her highly enough, she is a consummate professional and extremely talented and inspiring in her job!

Anna & Robin Clare

Oxfordshire

Lisa was professional, super helpful and just amazing getting all my flights sorted. Nothing seemed too much for her , even when I changed my mind on some flights.

Nathalie Soanes

Oxfordshire

Lisa offers a friendly, fast and easy service to help book the perfect holiday. Great customer focus and overall experience. Will plan to use Travel Counsellors & Lisa again for our next adventure.

Andrew Firkins

Salisbury

I've scored Lisa 10+ because she is amazing, I recommend her to everyone, highly!

Kay Hanson

Ashbourne

Lisa has been really helpful for us so far, and when we plan to go on holidays next time, we will definitely have Lisa help us out!

Hugh Tenbroeke

Bristol

Nothing is ever a problem, such a great service.

Robert Tully

Oxfordshire

Lisa always goes above and beyond to find a holiday that I love. And persists till it’s perfect. I’ve been using Lisa’s fab skills for years and my holidays are always fantastic!!!

Rosalind Hartley

Salisbury

Lisa was fantastic. I would have no hesitation in recommending her to anybody.

Andrew Pinchbeck

Mid Glamorgan

I always rave about the ease of using Lisa when searching for the perfect holiday! I ensure I tell people who I’ve booked with and always recommend Lisa!

Gemma Wilson

Oxford

Excellent service. Its great always talking to the same person.....and being carefully listened to. It is the personal touch that makes this service special.

Susan Brice

High Wycombe

Everything you want from a travel advisor, knowledgeable, communicative, polite, there when needed.

William Davies

Pontylcun

Lisa is professional, honest and extremely helpful. I wouldn’t hesitate to recommend her to anyone.

Linsey Jones

Oxford

Would do and have done - always come back to Lisa. She is excellent - always responds to any questions or help that we need - even out of work hours. She genuinely could not improve the service she gives. Nothing is too much trouble.

Charlie Tenbroeke

Bristol

It has been pleasure dealing Lisa in the last 3-4 years. She is a true pro who knows her job, knows what her clients want and puts together wonderful travel experiences. Lisa is an asset to your company . Period.

Suresh Pillai

Lincoln

Nothing was too much trouble. Any requests out of the norm are dealt with in a professional manner. Great service.

Rita Wakefield

High Wycombe

Lisa has always found me brilliant holidays- specific to my requirements . The last bespoke holiday was to a remote Greek island for me and my daughter. It was described by my 18 year old daughter as the best holiday ever ! It was just what I asked for and more!!! Lisa goes above and beyond to find out any additional details and arranges everything!!!! Brilliant!

Ros Hartley

Salisbury

What can I say Lisa took the stress away from me, she provided a brilliant service and it was that good I’ve already booked our next holiday through her.

Emma Tingley

Oxford

Lisa has been fantastic, keeping us fully briefed and immediately answering any questions we had. Thoroughly recommended.

Richard Moss

Oxford

Wonderful service as always. Excellent trusted advice. Very helpful. Will definitely use again and recommend to others.

Rachel Conroy

Durham

Lisa was so helpful, and we found it really easy to book once we decided on our holiday, We will definitely use Lisa again and recommend to friends.

Ciara Gillick

Abingdon, Oxfordshire

Lisa always provides a first class personal service and goes above and beyond.

William Conroy

Peterborough

Lisa is amazing at finding the perfect holiday/packages. Fully recommend and trust her. We've been going to Lisa for 20yrs and will continue.

Ms Claire

Parada-Lane

Wouldn’t use anyone else to book a holiday. Lisa always goes above & beyond.

Jenny Neville

Conwy

We have been using Lisa since 2008, having been recommended by a relative. Lisa always goes the extra mile to ensure you get what you are looking for at the best price she can. She has been especially helpful with bespoke requirements. In addition, if you need help when you are away she is at the end phone 7 days a week.

David Howarth

Ely, Cambridgeshire

Lisa is excellent at her job and has helped myself and my family find super holidays over the years. She is always accessible to our demands, day and night which is always impressive, she definitely goes above and beyond for her clients. At times, I think she would get frustrated with our requests but she never let us feel that way. Highly recommend her service.

Patricia Sooriah

NOTTINGHAM

Lisa is super helpful, quick to respond and just generally a very nice lady. She's always honest with me about trips I have chosen and I welcome her opinion as she definitely knows better than me when it comes to holidays and travel! :)

Georgia Bull

Bicester, Oxfordshire

Lisa was brilliant, she completely nailed it and put together everything we wanted!

Lisa Jackson

Oxford

Amazing choices sent over to my partner and I, fantastic service and always happy to help. So happy.

Jacob Moss

Kidlington

Lisa has put together some wonderful holidays over a lot of years tailor made to our particular requirements - all have been the best we’ve had. And now we have just booked a holiday for 2024 and it looks perfect - thank you

Susan Middleston

Stowmarket, Suffolk

Lisa is always helpful and can't do enough to make the booking experience as painless as possible.

Marion Holland

Kidlington Oxford

On the job straight away. Efficient, helpful, friendly. Lisa is so helpful. Thankyou

Jayne Maltby

Chesterfield

Very helpful and professional. Always trying her best to provide an excellent service. She is meticulous in her duties. Always a pleasure to approach her. A very pleasant person to say the least. Will gladly recommend her to my friends and families.

Kanaya Sooriah

Nottingham

Lisa was amazing in helping us find our perfect summer holiday, and we can’t thank her enough. We would highly recommend Lisa and Travel Counsellors!

Kevin James

Kidlington, Oxford

Very efficient and knew exactly what we were looking for. Nothing was too much trouble for Lisa.

Laura Kimber

Oxfordshire

I found lisa to be most helpful and helped me make my decision for my dream holiday with honest on the ground advice.

Arthur Crick

Great Yarmouth

Lisa my consultant is amazing. She is always so helpful and listens to my requirements. I have always arranged fabulous holidays with Lisa's help.

Maureen Read

Southampton

Lisa was extremely helpful and very patient. I would 100% ask for her help again and have recommended her to friends.

Ruth Durnford

Hemel Hempstead

As always Lisa provides a fantastic service. Nothing is too much trouble. She is always my first port of call when it comes to arranging holidays and has been for the last 25 years. Many thanks and keep up the fabulous job you are doing.

Graham Loader

Glasgow

I found Lisa to be very helpful and took the stress out of looking and organising the holiday. Excellent service.

Trina Penn

Oxford

Very helpful couldn't wish for better service

Lynda Slay

Kidlington

Amazing service. We had a long list of things we wanted and Lisa kept searching until she found us exactly what we wanted!

Lesley Percival

Kidlington

Lisa is super efficient and nothing is too much trouble. I’ve already recommended a couple of work colleagues to Travel Counsellors!

Fay Earp

Kidlington

A wonderful, knowledgeable and helpful lady.

Katharine Anderson

Oxford

Lisa has booked all my holidays for many years. I would not book with anyone else. Lisa always gives a complete service from start to finish and always rings when you are back to make sure everything went to plan.

Soopramanien Sooriah

Retford

This has been our first experience of travel with Lisa although we have booked with hers and our good friend Katy Phillips in the past. She has been excellent, efficient, her telephone manner is very welcoming. We are not in the first flush of youth and she made us feel confident in booking through her.

Vicki Yates

Oxford

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Tailor-made for you

Your holiday isn’t just a trip away. It’s a longed-for escape, time to reconnect with loved ones, or a dream adventure you never thought possible. That’s why I take the time to truly get to know you and understand your hopes and expectations, then use my experience, connections and passion for the destination to create a trip that makes those dreams a reality.

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Personalised service. Always

When you plan a holiday with me, you’ll be given my personal mobile number from the very first call. I’ll listen to your thoughts and ideas like I would a friend and arrange accommodation, activities, and flights that are all personalised to you. And I’ll share my personal tips and recommendations, so you can experience the true beauty of each destination.

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Stress-free travel, and more time
for what matters most

I believe your time away should be stress-free, easy, and seamless from start to finish. So, I take care of all the details for you - from ATOL protection, insurance, and flexible payments to access to the myTC app, which keeps everything in one place.

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Support when it matters most

If the unexpected happens, you can rest easy, knowing that I’ll handle any last-minute changes, flight cancellations, or disruptions before you even pick up the phone. So you always feel happy, carefree, and ready to make the most of every moment.

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