I have worked in the travel industry now for 18 years, having worked extensively in the corporate travel sector. I cut my teeth in corporate travel, working for world renowned American Express, assisting some high-end businesses, such as Microsoft, P&G and BT among others.
Until a few years ago, I owned a corporate business travel company dealing with many corporate businesses, nationally. When my corporate travellers were asking me to book their leisure trips, I had to turn them away. This was due to the licensing that is required, so I contacted Travel Counsellors who didn’t hesitate to take me onboard (excuse the pun).
I joined Travel Counsellors in 2014 with over 2000 client contacts, (apparently, it’s rare to see anyone join with so many!)
Travel Counsellors are a fantastic fit for me and my clients, who love that personal touch and being available on a 1-1 basis. Recently I was referred to as a personal travel concierge.
My corporate travellers and I understand that business travel can be a very stressful experience. Unfamiliar surroundings, time and performance pressures, networking in a second or third language, and a confused body clock all contribute to rising stress levels. If you can eliminate the unnecessary niggles that can sometimes accompany travelling, you’re in a much better place to deal with unforeseen stresses, delays or disruptions.
The stress levels can begin to rise before they have left the office, because I have found that many companies use a PA or an office employee to book these very important trips, but this can have an adverse effect on the business. This can tie up an employee for hours trying to source that perfect itinerary and they may still not get the best option.
I know how to manipulate fares using my state of the art technology systems. Because office PA’s or managers can’t access the same systems, this can cause flight and accommodation spend to rise acutely. I recently saved a company £16k on a trip that they said I wouldn’t be able to beat. We can achieve savings through the optimum combination of routing, schedules and price.
My corporate clients love the fact that we never close, I don’t ‘do’ opening hours. We are a 24/7 service that is available when it suits our clients, not the other way around.
I have a duty of care which means no client will ever be left stranded or expected to make their own arrangements. My system monitors all my bookings and in the event of an incident or emergency, we can pinpoint and track clients who may be affected, wherever they are in the world.
I also provide travel management data. Reports and analysis that show travel patterns, identify savings and monitor compliance. Helping to reduce cost and improve efficiency.
Our smart phone travel app ‘myTC’ means we are with you before, during and after your business trip. Meaning we can push important messages to you while you are on the move.
If you would like to chat to me about your corporate travel requirements and what I can offer, feel free to give me a ring on 0191 432 6570.