Khao Lak - All
Hi and thank you for visiting my web page.
My name is Lolly Burvill and I’m a leisure and corporate travel agent. Having lived all over the UK and overseas, I am now settled in Cardiff with my husband Rich. I have a grown-up daughter and a gorgeous granddaughter who has just turned five.
I’ve worked in travel for over two decades and started my career in a call centre. I then moved onto the high street agencies and worked my way up to branch manager. I have been fortunate to combine my passion for travel with my career and it has enabled me to travel the world.
As an independent travel agent, I can book all the well-known high street brands, flight only, hotels, car hire and I can tailor-make worldwide itineraries with direct access to 1000’s of suppliers. Because I’m impartial I work for you and I will search all the available options to find your perfect holiday at the right price.
I am a cruise and ski specialist and over the years have cruised many of the well-known cruise liners. I have experience organising ski holidays for large groups and have escorted them all over Europe and Canada. If you want someone to organise your group booking, I will take the stress out and put the fun in, I’ll do all the hard work and you can just relax knowing your holiday plans are in good hands.
I also offer “business travel management”, making business travel more streamlined, cost effective, and compliant to your policies. My corporate clients have the same benefits as my leisure clients with the added assurance of my 24/7 duty team, with professional support when your business travellers need it most. I understand business needs, can access the best rates and compare them quickly against your policies, and offer dedicated account management.
For my own holidays I enjoy active breaks such as skiing, cycling, running or adventures to far flung places. I’ve climbed the Annapurna’s in the Himalayas and tramped the Routeburn track in New Zealand to name but two (it’s not all activity though, you can’t keep me away from a sunbed on the beach).
I am a travel professional and your arrangements will be in safe hands with the best financial protection in the industry. I pride myself on great customer service and you will be at the heart of everything I do.
I am available to help with all your travel needs and I look forward to hearing from you soon,
Whatever your holiday needs I'm here to help you, so please either fill in and send the form below or simply give me a call and I can get things started for you:-
Sent in by Clive Thomas
Cardiff, 20 November 2019
We booked a skiing holiday for earlier this year. However a few weeks before the holiday my father-in-law tragically died. My wife was devastated and obviously didn't want to go away as she was looking after her mum. We contacted Lolly, expecting to lose our money, and she was fantastic, really understanding of our plight and nothing was too much trouble. She managed to rebook the whole holiday a year later - and we didn't lose a penny. then to complicate the matter further, our friends, who we were going on holiday with didn't want to go to the same place again as they went we couldn't go. So I asked Lolly whether it would be possible to change the holiday that we had carried forward. Sure enough Lolly sorted it again and we haven't had to pay a penny more. This is why I would highly recommend Lolly Burvill when booking your Lolly-days, you never know what's around the corner, but Lolly and Travel Counsellors you know they have your back! Clive Thomas, Managing Partner, Watkins and Gunn Solicitors
Sent in by Angela Stephens
Hornchurch, Essex, 04 November 2019
Lolly found me an excellent deal for me and my family. she listened to all my requests and delivered an excellent package in a matter of days. I will definitely recommend travel counsellors to friends and family.
Sent in by Karen Morgan
Cardiff, 23 September 2019
I would recommend Lolly to anyone looking for help organising a holiday! She listened to exactly what we wanted (it wasn't an easy ask as there were 14 of us!) and worked hard to come up with appropriate options. Lolly is good at keeping the communication channels open too - which was really helpful. I wouldn't hesitate to use Lolly's services again!
Sent in by Ralph Davey
Wenvoe, Cardiff, 16 September 2019
Thank You Lolly Burvill. Excellent Service.
Sent in by Mark Ponsford
Thornhill, Cardiff, 13 September 2019
Sent in by Matthew Preece
Newport, 11 September 2019
A friendly personal service with appropriate good communication throughout and everything happens as you expect - tickets etc.. Now looking forward to the few days away.
Sent in by Robert Dicks
Llanwit Major, 10 September 2019
I wanted to say what a fantastic holiday we had that we booked through you. Every detail was perfect down to the various transfers that you arranged. You go out of your way to make the whole booking process simple and the holiday totally relaxing. I recommend your services to all of my clients, family and friends and myself and Rachel will always use your service in the future. Thanks again Lolly for your 1st Class Service. Kind regards, Robert Dicks Director, Forte Digital Marketing
Sent in by Phil Grunewald
Cardiff, 06 September 2019
Thank you so much for arranging our recent trip to New York. I have to say that everything went smoothly which is fairly impressive baring in mind that I was so busy leading up to the trip that I didn't even remember what airport I was flying from! Fortunately you had organized everything from the airport valet parking to the flights, fantastic accommodation and a number of tours. We had a great trip. I can safely say that without your consummate professionalism I would have been wandering around East Sussex in the rain instead of chomping on Dim Sum in Manhattan! Thanks again Phil Grunewald Managing Director of AVA Security
Sent in by Ingo Koenigshoven
Velbert, Germany, 16 August 2019
Sent in by Julie Lewis
Cardiff, 16 August 2019
Lollie tailor made our holiday to fit our needs. She is very approachable and nothing was too much trouble for her. She took away the stress of booking a holiday.
Sent in by Mary Harris
Cardiff, 16 August 2019
Lolly gave me full information on various options. I received confirmation of booking immediately also paper copy which is great for me.
Sent in by Susan Worrall
Dinas Powys, 29 July 2019
Lolly is brilliant she is so quick at replying to any travel requests. We are using her again because she did an amazing job on last years holiday and has once again found us great flights and destination.
Sent in by Anthony Williams
Bedwas, 19 July 2019
Me and my wife would like to thank Lolly for making such an effort and booking our 1st anniversary to Cannes on such short notice. I contacted Lolly on the Tuesday and asked her to book us a weekend away for our 1st anniversary as I had forgotten. By the next day we were booked and ready to go, all this was done from the comfort of my driver's seat and just like the fantastic honeymoon she booked us, the flights, hotel, accommodation and location was fantastic. If you haven't used Lolly's services up until now you must be crazy. My wife and I recommend Lolly to everyone we speak too that's booking holidays and always will do as the service is fantastic. Thank you Lolly for pulling me out of the s.... x
Sent in by Louise Adams
Barry Island, 16 July 2019
Thank you so much for your time and dedication in choosing us a lovely holiday.
Sent in by Phil Evans
Pontypool, 05 July 2019
Fantastic service, Everything went smoothly
Sent in by Martin Britton
Cardiff, 21 June 2019
I would like to thank Lolly Burvill of Travel Counsellors for the help and advice she gave my partner Christine. Lolly was given the difficult task, Christine had to travel from a wedding in Mallorca to a wedding in Rhodes, with not a lot of time between the two weddings. Lolly's knowledge and skill enabled Christine to attend the two weddings. Without Lolly I am sure Christine would have not made the two weddings. I will continue to recommend Lolly to friends and family, she is a real gem. Warmest regards, Martin Britton.
Sent in by Clair Charalambous
Cardiff, 03 May 2019
Lolly was so helpful and nothing was too much for her.
Sent in by Jessica Morgan
Pontprennau, 25 April 2019
Lolly has always been and will forever be my go to person for everything we need. I was sceptical about the whole Travel Councellors thing but it really made a difference to me. I love going away but I hate the whole mammoth effort to research and find what we want but Lolly takes all the stress away. And it just gets better, the more we come back to her the more she knows what we like and don’t like so it just gets easier and easier. The last time we booked (heading alway in May) I didn’t even bother looking up where we were going because I entirely trusted her judgment. Super excited and I’ve already chatted to her about what we’d like for the next two years. Truly excellent service and piece of mind. The Morgan’s love Lolly! ??
Sent in by Robert Dicks
Llanwit Major, 24 April 2019
We always ask Lolly to look at booking our holiday's. Lolly's attention to detail is second to none and we have no problem in recommending Lolly to anyone who mentions a holiday or any trips.
Sent in by David McDonald
Cardiff, 25 March 2019
Awesome service as usual.
Sent in by Jessica Moore
Pontypool, 07 March 2019
Lolly was very helpful and friendly throughout the whole booking process.
Sent in by Ian Oneill
Pontypool, 04 March 2019
Lolly is wonderful. She is efficient, resourceful, always responsive to any request and in a fast and cheerful manner.
Sent in by Margaret Johnson
Cardiff, 05 February 2019
Travel Counsellor Lolly Burvill always provides an excellent service. I can count on her 100%.
Sent in by Paul Bennett
Cardiff, 04 February 2019
For anyone wanting a lovely unique holiday destination, trouble free with the heeps of friendly, professional customer service and a personal touch, highly recommended.
Sent in by Jeannette Mcdonnell
Cardiff, 01 February 2019
Absolutely I would recommend Lolly to everyone. She took the hassle out of finding the perfect ski holiday - we gave a list of our key requirements and she came back with the ideal solution and in the budget we had asked for (which was no easy task). I will be back!
Sent in by Anthony Williams
Caerphilly, 25 January 2019
Lolly Burvill is absolutely fantastic at what she does and always get the holiday suited to our needs - perfect. I cannot see us ever booking a holiday without her again. Thank you Lolly.
Sent in by Sasha Macken
Cardiff, 22 January 2019
I have used Travel Counsellors on several occasions for my holidays. Lolly has always found me a superb trip and been very efficient with the management. The prices have been better than anything I can find on-line. I would not hesitate to recommend Lolly to my friends, family and colleagues.
Sent in by Mererid Wigley
Penarth, 13 December 2018
Lolly took our wish list on board and came back with a number of suitable options. All very simple and easy to arrange. Thank you.
Sent in by Julian Bowen-Sargent
Cardiff, 31 October 2018
Lolly is very efficient and planned my holiday really well.
Sent in by Geraint Lewis
Taffs Well, Cardiff, 19 October 2018
Lolly provided a very friendly and easy to follow service, which resulted in a great outcome and choice of holiday package.
With independent access to thousands of travel suppliers around the world, I've got an eye for added value. Take a look through my latest selections below. But even if nothing particularly catches your eye - don't worry! Let's chat and I'll take the hassle away from tailoring a perfectly personalised holiday just for you.
Contact me on 02920 003720