Hi and thank you for visiting my web page.
My name is Lolly Burvill and I’m a leisure and corporate travel agent. Having lived all over the UK and overseas, I am now settled in Cardiff with my husband Rich. I have a grown-up daughter and a gorgeous granddaughter who has just turned five.
I’ve worked in travel for over two decades and started my career in a call centre. I then moved onto the high street agencies and worked my way up to branch manager. I have been fortunate to combine my passion for travel with my career and it has enabled me to travel the world.
As an independent travel agent, I can book all the well-known high street brands, flight only, hotels, car hire and I can tailor-make worldwide itineraries with direct access to 1000’s of suppliers. Because I’m impartial I work for you and I will search all the available options to find your perfect holiday at the right price.
I am a cruise and ski specialist and over the years have cruised many of the well-known cruise liners. I have experience organising ski holidays for large groups and have escorted them all over Europe and Canada. If you want someone to organise your group booking, I will take the stress out and put the fun in, I’ll do all the hard work and you can just relax knowing your holiday plans are in good hands.
I also offer “business travel management”, making business travel more streamlined, cost effective, and compliant to your policies. My corporate clients have the same benefits as my leisure clients with the added assurance of my 24/7 duty team, with professional support when your business travellers need it most. I understand business needs, can access the best rates and compare them quickly against your policies, and offer dedicated account management.
For my own holidays I enjoy active breaks such as skiing, cycling, running or adventures to far flung places. I’ve climbed the Annapurna’s in the Himalayas and tramped the Routeburn track in New Zealand to name but two (it’s not all activity though, you can’t keep me away from a sunbed on the beach).
I am a travel professional and your arrangements will be in safe hands with the best financial protection in the industry. I pride myself on great customer service and you will be at the heart of everything I do.
I am available to help with all your travel needs and I look forward to hearing from you soon,
Whatever your holiday needs I'm here to help you, so please either fill in and send the form below or simply give me a call and I can get things started for you:-
Sent in by Clair Charalambous
Cardiff, 03 May 2019
Lolly was so helpful and nothing was too much for her.
Sent in by Jessica Morgan
Pontprennau, 25 April 2019
Lolly has always been and will forever be my go to person for everything we need. I was sceptical about the whole Travel Councellors thing but it really made a difference to me. I love going away but I hate the whole mammoth effort to research and find what we want but Lolly takes all the stress away. And it just gets better, the more we come back to her the more she knows what we like and don’t like so it just gets easier and easier. The last time we booked (heading alway in May) I didn’t even bother looking up where we were going because I entirely trusted her judgment. Super excited and I’ve already chatted to her about what we’d like for the next two years. Truly excellent service and piece of mind. The Morgan’s love Lolly! ??
Sent in by Robert Dicks
Llanwit Major, 24 April 2019
We always ask Lolly to look at booking our holiday's. Lolly's attention to detail is second to none and we have no problem in recommending Lolly to anyone who mentions a holiday or any trips.
Sent in by David McDonald
Cardiff, 25 March 2019
Awesome service as usual.
Sent in by Jessica Moore
Pontypool, 07 March 2019
Lolly was very helpful and friendly throughout the whole booking process.
Sent in by Ian Oneill
Pontypool, 04 March 2019
Lolly is wonderful. She is efficient, resourceful, always responsive to any request and in a fast and cheerful manner.
Sent in by Margaret Johnson
Cardiff, 05 February 2019
Travel Counsellor Lolly Burvill always provides an excellent service. I can count on her 100%.
Sent in by Paul Bennett
Cardiff, 04 February 2019
For anyone wanting a lovely unique holiday destination, trouble free with the heeps of friendly, professional customer service and a personal touch, highly recommended.
Sent in by Jeannette Mcdonnell
Cardiff, 01 February 2019
Absolutely I would recommend Lolly to everyone. She took the hassle out of finding the perfect ski holiday - we gave a list of our key requirements and she came back with the ideal solution and in the budget we had asked for (which was no easy task). I will be back!
Sent in by Anthony Williams
Caerphilly, 25 January 2019
Lolly Burvill is absolutely fantastic at what she does and always get the holiday suited to our needs - perfect. I cannot see us ever booking a holiday without her again. Thank you Lolly.
Sent in by Sasha Macken
Cardiff, 22 January 2019
I have used Travel Counsellors on several occasions for my holidays. Lolly has always found me a superb trip and been very efficient with the management. The prices have been better than anything I can find on-line. I would not hesitate to recommend Lolly to my friends, family and colleagues.
Sent in by Mererid Wigley
Penarth, 13 December 2018
Lolly took our wish list on board and came back with a number of suitable options. All very simple and easy to arrange. Thank you.
Sent in by Julian Bowen-Sargent
Cardiff, 31 October 2018
Lolly is very efficient and planned my holiday really well.
Sent in by Geraint Lewis
Taffs Well, Cardiff, 19 October 2018
Lolly provided a very friendly and easy to follow service, which resulted in a great outcome and choice of holiday package.
Sent in by Phil Evans
Pontypool, 17 October 2018
Great service with fast response to requests.
Sent in by Jacqueline Rogers
Barry, 29 September 2018
Have already recommended to two people so far. A thank you for taking the hassle out of booking our holiday.
Sent in by Richard Sewell
Cardiff, 24 September 2018
Always at hand when needed and great service provided.
Sent in by Jenny Martin
Cardiff, 17 August 2018
Lolly provides a fantastic, bespoke service, and is always professional and friendly.
Sent in by Liz Clarke
Cardiff, 03 August 2018
I have already recommended this great personal service to friends and colleagues.
Sent in by Steven James
Tonyrefail, Porth, 26 July 2018
Great service and support. Made booking my holiday very easy. Thank you Lolly for all your help.
Sent in by Katie Lusty
Swansea, 20 July 2018
Lolly has been amazing, I cannot recommend her highly enough, I will be singing her praises to everyone I know. Lolly is not only efficient but its like she can read my mind as to what I am looking for! Lolly not only found me an amazing holiday at last min with very strict criteria I now have her Working on business trips for me! what an amazing lady also! I will probably be using Lolly for every trip I make going forward! Lolly has taken the stress out of travel! She is now on speed dial!
Sent in by Peter Heath
Cardiff, 02 July 2018
Quick, simple and straightforward way to arrange a holiday. Will definitely make this my first port of call for future holiday related enquiries.
Sent in by Jane Cadogan
Cardiff, 29 June 2018
Definitely recommend Lolly to my family and friends. Really helpful and professional. Thank you
Sent in by Tracy Ryan
Beddau, 27 June 2018
My recent experience with Lolly at Travel Counsellor was exceptional - 1st class service, effortless! My husband and I will certainly contact Lolly in the future when we book another holiday. Lolly was recommended by my friend, by which I will certainly recommend her to my family, friends and work colleagues.
Sent in by Clive Thomas
Cardiff, 21 June 2018
I already have recommended Lolly to friends - who have been equally satisfied. We call them “Lollydays”!
Sent in by Gill James
Cardiff, 13 June 2018
I found the service to be extremely helpful and easy. My needs were met in details and everything was planned out well.
Sent in by Sean Hoskings
Pontypool, 03 May 2018
Superb service taking all the hassle of finding the right hotel at the right price away from me.
Sent in by Brenda Rayfield
Boscombe Down, Amesbury, 25 April 2018
Lolly found exactly what we asked for at the budget we had set, extremely pleased with the service she provided and I have already recommended Lolly to a number of friends and family.
Sent in by Louise Jones
Cardiff, 23 April 2018
Efficient, fast and friendly service. Took all the hassle out of booking a trip and there every step of the way if needed. Perfect service with peace of mind.
Sent in by Claire Simms
Pengam, Blackwood, 12 April 2018
Thank you Lolly for providing a top class service. We both feel that you went above and beyond in your planning and we can't wait for our trip!
With independent access to thousands of travel suppliers around the world, I've got an eye for added value. Take a look through my latest selections below. But even if nothing particularly catches your eye - don't worry! Let's chat and I'll take the hassle away from tailoring a perfectly personalised holiday just for you.
Contact me on 02920 003720