Hi, my name is Louise and I’m a Travel Counsellor based in Shoreham-By-Sea, West Sussex.
I was born in Brighton and moved to Shoreham-By-Sea 8 years ago. I live here with my husband Chris, who is a builder and two sports mad boys, Toby, 18 and Jack, 16. Shoreham-By-Sea is a lovely place to live, with the beach and the countryside close by. I also love that it is quieter than Brighton, yet only 15 minutes by train to the hustle and bustle of the city.
I worked as a home-based travel consultant for seven years before becoming a Travel Counsellor in 2015. Previous to that, I was at Virgin Atlantic in their sales department. Being home-based gave me the flexibility I needed once I had the boys, and because I can always be there for my clients, it’s given me the opportunity to offer the best customer service possible.
I am passionate about all aspects of travel and have been to many destinations including France, Spain, Italy, Malaysia,The Seychelles, Dubai, Canada, Cuba, Croatia and Morocco. I love going on city breaks and taking in the culture and sites. My favourite pastime is flying down a mountain on my snowboard, and I have extensive knowledge of many ski resorts in Europe and beyond. I also just like lying on a beach with a good book!
With me, getting your travel experience right really is personal. I always strive to offer the best service possible. We work hard for our holidays, so every aspect of them should be just right – as I believe a holiday starts right from the moment of searching for that perfect getaway.
Being a Travel Counsellor gives me an opportunity to offer my clients exactly what they want, when they want it. So wherever you are thinking of going on your next adventure for business or pleasure – short haul, long haul, city break, cruise or ski, please give me a call. Together, we’ll create the trip of your dreams.
Thanks for visiting my page, and I look forward to speaking to you soon.
Whatever your holiday needs I'm here to help you, so simply give me a call or send me an email with your contact details on and I can get things started for you:-
I absolutely live and breathe travel and I love to write about my experiences! Please take a look through my posts - you might find your own holiday inspiration.
13 March 2019
Last weekend I was one of the lucky 3500 travel agents invited to spend the night onboard the MSC Bellissima on her launch weekend, and wow, what a ship she is! As she came into sight, I was blown away by the sheer size of her – 19 decks high with a capacity for 5686 passengers and 1564 crew. I knew that I was in for a real treat. Check in was quick and easy, and before I knew it, I was boarding to the most amazing sight – a 2 deck inside promenade, with an 80-metre-long LED dome, lined...
Sent in by Terry Barnden
Kent, 13 December 2018
Having just returned from 3 weeks in Australia, I have to say a HUGE thank you to Louise Gardiner, the very best Travel Counsellors representative of them all (in my opinion). Not only did she organise all of my long haul flights, she also did my internal fights to Sydney and Brisbane and organised 5 star accommodation to my very demanding standards in Brisbane. Nothing is too much trouble. Even when I phoned her from Dubai at 01.49 because I was too stupid to be able to log on to the in flight Wi-Fi (and Louise was on a night out at Ronnie Scott's) she just got on the phone to head office and sorted it out for me. Louise is now my personal travel organiser and my corporate travel organiser. If you need quick, efficient and friendly travel assistance you should connect with Louise Gardiner
Sent in by David Lewis
Hove, 13 December 2018
Louise has wowed me, saved me and delighted me with her service. Wowed me by finding and recommending holidays that are exactly what I wanted and found things I didn’t know I wanted in my holiday. Saved me when I was the best man at a wedding abroad and I’d left it very late to book my trip (she got me in when we thought there was no availability). Saved me again when I booked music tickets that I thought were in the UK but turned out to be in NYC - trip sorted. Delighted me always with her efficient services, personal touch and understanding of my needs even when I was vague. If you’re want a high level of service, fast responses and holidays you’ll enjoy then Louise is the go to agent for this. She really knows her stuff.
Sent in by Angela Parker
Shoreham, 21 May 2018
What an amazing help Louise was when booking a group holiday for 10. She arranged everything in advance and got our hotel and flight cheaper than we could ourselves, hassle free. She also sorted transfers and gave recommendations. I will use Louise every time I plan a trip!
Sent in by Emma Ratcliffe
Brighton, 21 May 2018
For years I have spent my precious time trawling the internet looking for that all important bargain. But now that I have discovered Louise, I would never go back. Tell her what you want/need and (if it exists!) she will find it. It is a personal service that you will never receive from an internet based company or high street chain. I would, and I have (many times!), highly recommend Louise.
Sent in by Rob Callow
Shoreham, 21 May 2018
Louise is the friendliest most helpful travel agent who's helped me find a holiday. Nothing is too much trouble and her knowledge of destinations is second to none.
Sent in by Jason Bradshaw
Hove, 21 May 2018
I've used Louise a couple of times now, and she came up trumps on both occasions, really going the extra mile to find the holiday which suited our budget and requirements. Highly recommend!
Sent in by David Saxton
Brighton, 21 May 2018
I don't see why anyone wouldn't use a Travel Counsellor like Louise. I have never looked back since booking my first holiday with Louise and now I let her book even just my flights if I'm off to stay with family. It costs you nothing to use her services, and she's available at all hours to help fix any travel problems. Thank you so much Louise for making it all easier for our family!
Sent in by Lee Stunell
Brighton, 16 February 2018
5 guys (not the burger chain) want a few days away in Vegas, what could be easier you ask. Go online, find a website, book it, done. How wrong you can be! We/I tried booking our trip to Las Vegas online via multiple booking sites but omg how stressful it was! Trying to book the correct rooms with the correct bed configuration, the flights to suit our dates and the transfers to match. Add then that they want the whole cost up front with no room for any error in the details and I was starting to feel like I needed a holiday just to get over booking this 1! In steps Louise, one phone call, a couple of emails and a few what's apps later and were done! Easy, sorted, thank God! The moral of the story, just go straight to Louise!
Sent in by Keith Lawton
Hove, 24 February 2017
We would like to place on record our sincere thanks to you Louise, for arranging our holiday. From our initial contact , to the actual departure and our return home you have been an absolute star and a credit to Travel Counsellors. We cannot thank you enough and will not hesitate to contact you when considering another break. Many, many thanks
Sent in by Samantha Goodchild
Brighton, 08 June 2015
Just booked a wonderful holiday with my lovely man to Croatia. Done with the help of the fabulous Louise from Travel Counsellors. We just gave her a list of requirements- she did the rest! Thanks so much Louise
Sent in by Dale White
Hove, 05 June 2015
Excellent personal service. I have already recommended Louise to one of my colleagues and I will be using Louise again.
Sent in by Licia Graves
Brighton, 05 June 2015
Personally I know I'm hard work and I like stuff right and I have no patience at all, so when I asked Louise to sort me a holiday to Thailand, nothing was too much trouble.....she was wicked! She gave me alternatives, pick and mix, all different options, she knew the areas, what works and what wouldn't. It's like having your very own PA for holidays. She then sorted out my family to go to Mexico and my mum said....'oh what a weight off my mind Louise took care of it all!' Book now with Louise because she takes the hassle out of looking for a holiday... you just sit, relax and wait for the beach!
From the pristine white-sand beaches of Thailand’s idyllic islands to the sprawling wide-open roads of the USA; the historic and breathtakingly beautiful architecture of India to the crystal-clear turquoise waters of the Maldives – there’s a world of wonder out there and it’s just waiting to be explored.
Contact me on 01273761030