Lucy Moss
I'm based in
Bournemouth
It's Nice To Meet You
Planning a holiday should be exciting, not exhausting. That’s why my clients come back time and again—they trust me to get it right. You’ll speak to me every time and I’ll be by your side from the first call to the moment you return home.
With over 20 years' experience working with some of the world’s most iconic hotels, I know exactly what turns a good holiday into something unforgettable. Whether it’s a dream honeymoon, an adventurous family trip, or a multi-stop escape across continents, every itinerary I design is as individual as you are. I have spent many incredible years working as PR Director for the very best hotels, villas and tour operators. Which means that I know the travel industry inside out and am well-informed on the best places to stay, dine and explore.
Travel has been a part of my life for as long as I can remember. Growing up with a travel journalist father, my passion for discovering new destinations was sparked at an early age. We travelled all over the world, from the Galapagos Islands and African Safaris to the Far East and Bali. Today I continue to explore with my partner and two children; our recent holidays include the Greek Islands, Neilson and Mark Warner, the Caribbean, Sri Lanka and Thailand.
This firsthand knowledge of cultures, landscapes, and hidden gems, means that I can go beyond the typical guidebook recommendations when creating itineraries. I absolutely love sharing this wealth of experience and insider insight with my clients, to craft unforgettable journeys.
Why Book With Me?
* Travel experience across six continents
* Direct relationships with the world’s best hotels
* A real person—no call centres, no bots, just expert, personal service
* Specialist in family holidays and tailor-made honeymoons
* Expert in complex, multi-centre itineraries
* 24/7 support and a personalised app with real-time updates
* Full financial protection through Travel Counsellors
* Flexible consultations to suit your lifestyle
All the Details, Thoughtfully Handled
From booking flights and ferries to managing transfers and time zones, I take care of every moving part. Need interconnecting rooms that actually connect? A kids’ club that keeps everyone happy? A surprise upgrade for your honeymoon suite? I handle all the little things that make a big difference—so you don’t have to lift a finger.
Let’s Make Your Next Holiday Extraordinary
*Call me today to get started—especially if you’re planning for school holidays or peak seasons
*Message me now, and I’ll be in touch at a time that works for you
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Why use a Travel Counsellor
Let's plan your dream trip together
Tailor-made for you
Your holiday isn’t just a trip away. It’s a longed-for escape, time to reconnect with loved ones, or a dream adventure you never thought possible. That’s why I take the time to truly get to know you and understand your hopes and expectations, then use my experience, connections and passion for the destination to create a trip that makes those dreams a reality.
Personalised service. Always
When you plan a holiday with me, you’ll be given my personal mobile number from the very first call. I’ll listen to your thoughts and ideas like I would a friend and arrange accommodation, activities, and flights that are all personalised to you. And I’ll share my personal tips and recommendations, so you can experience the true beauty of each destination.
Stress-free travel, and more time for what matters most
I believe your time away should be stress-free, easy, and seamless from start to finish. So, I take care of all the details for you - from ATOL protection, insurance, and flexible payments to access to the myTC app, which keeps everything in one place.
Support when it matters most
If the unexpected happens, you can rest easy, knowing that I’ll handle any last-minute changes, flight cancellations, or disruptions before you even pick up the phone. So you always feel happy, carefree, and ready to make the most of every moment.
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