Lyndsay Hayes
My expertise
I'm based in
Rainhill
It's Nice To Meet You
Hi , I am Lyndsay your local Travel Counsellor based in Rainhill, Merseyside.
I live with my husband Garth and have lived in Rainhill all of my life, many of my close family and friends also live nearby.
I have worked in the travel industry for 28 years , 19 years spent working for a large high street agency and I then spent 4 years as a Regional Sales Manager for Britain’s number 1 cruise line P&O Cruises.
Running my own business and becoming a Travel Counsellor was the next chapter for me.
Not only do we have amazing systems with access to the best suppliers and airlines in the industry, but we are also an award winning company and everything booked through me has full financial protection, so you know you have that personal touch, perfect holiday and that your money is also always safe when booking with me.I will give you my undivided attention and offer you personal one to one service. I am available at a time to suit your needs.
Holidays are all about making memories, I have been really lucky enough to experience some incredible destinations including The Caribbean, USA, Australia and New Zealand, Europe, Mexico and the Far East. I am a cruise expert having experienced 20 different cruises to various destinations around the globe including Ocean and luxury cruises.
My most memorable holiday was 8 years ago when I said ' I DO ' onboard the cruise ship Ventura. We had 60 friends and family share the most wonderful week together - It does not get much better than that !
I am extremely passionate about my job and take great pleasure in being able to help you make your travel memorable, pleasurable and completely hassle free. Creating memories for my lovely clients every day is what I love and pride myself on.
I look forward to speaking to you in the near future and arranging your dream getaway, helping you create memories to last a lifetime!
Lynds x
Reviews
What my customers say
Easy to communicate with. Very tolerant of our indecision and sorted our our holiday without stress for us
Janina Morrison
Rainhill
29/07/2026
This being my first cruise I was unsure what to book but having Lyndsey to guide me through has been perfect for us giving me all the options and with her expert advise feeling like I have made all the correct choices, it been a fantastic service
Shaun Fleming
Whiston
29/07/2026
First class service !
Kevin Smith
Rainhill
27/05/2026
Lyndsay is amazing. She is very knowledgeable, friendly and a pleasure to speak to. Nothing is too much trouble and we always get a timely reply to any queries we have. Lyndsay has helped us plan and book some of the best holidays we have ever had. Using Lyndsay gives us confidence and peace of mind when booking a holiday, which is a major consideration for us.
Susan Buffel
Liverpool
27/05/2026
I cannot recommend Lyndsay enough for her travel expertise and invaluable experience and probably patience as she helped my husband arrange a holiday for my big birthday. Not only did she make sure that we had an unforgettable trip she arranged for 10 of our friends to travel out and surprise me on the first night. I have no idea how they managed to pull it off but it was the most amazing trip and I would recommend Lyndsay to anyone planning a holiday for couples, famillies and larger groups. Thanks Lynds
Sarah Arnold
Liverpool
19/05/2026
Lyndsay is always quick to respond, provides advice and always happy to help. We’ve now booked 3 holidays with Lyndsay.
Rachel Hill
Rainhill
06/05/2026
Great service every time from Lyndsay, always a good price and spot on with information and support throughout
Sharon Wilton
Prescot
06/05/2026
Very professional and attentive to our needs.
Anthony Ashton
Lancashire
02/04/2026
Lyndsay is just so helpful from start to finish. Nothing is ever too much and she makes the process of booking a holiday so much easier as everything is simply done for you. I have friends and family that wouldn’t use anyone else either, she’s fantastic!
Sharon Hughes
Prescot
02/04/2026
Lynds is our go to travel counsellor! She has been exceptionally helpful with arranging travel solutions for us and guests in readiness for forthcoming Malta wedding September 2026.
Kate Ashton
Leeds
26/03/2026
We booked last year with Lyndsay and had such a fab holiday, we have booked again for this year but different continent. Everything was fab, hotels amazing! No request too big or small - all handled professionally but with a friendly and honest opinion.
Catharine Coughlin
St Helens
26/02/2026
We booked last year with Lyndsay and had such a fab holiday, we have booked again for this year but different continent. Everything was fab, hotels amazing! No request too big or small - all handled professionally but with a friendly and honest opinion.
Catharine Coughlin
St Helens
26/02/2026
I have booked several holidays with Lyndsay, she is fantastic, she listens to what you want and just brings it all together and delivers every time Once you have booked your holiday Lyndsay also makes sure that you don't miss anything 10/10 service every time
Barry Mcdonnell
Warrington
09/10/2025
We wouldn’t book with anyone else. Lyndsey knows exactly what our holiday preferences are. She is super efficient and always on hand for any enquiries, making the whole booking and follow up experience so stress free with great recommendations too. Thanks Lynds, you’re a star
CHRISTINE THOMAS
LIVERPOOL
17/09/2025
Absolutely brilliant , tell her where you want to go and that’s it !! Finds best deals tailored to your needs , great prices and can answer at question you throw at her! Even prints out boarding passes and tickets if required ! She is the whole package travel agent .
Gillian Hughes
Rainhill
10/09/2025
Lyndsay has been absolutely fantastic everytime we have booked with her, her hard work and dedication to finding us the right holiday for our family and the best price make her a credit to your company and we wouldn’t book with anyone else.
Mark Challinor
Prescot
10/09/2025
Lyndsay always provides a great, speedy service with good recommendations and different budget options. Would highly recommend!
Alison Clarke
Rainhill
10/09/2025
Lyndsay offers the best service, always so helpful and efficient would always recommend her to anyone
Lynsey Fletcher
Rainhill
01/09/2025
We would highly recommend Lyndsay , she has an amazing work ethic . She provides a very personal service, thoroughly understands your requirements and delivers them with speed and professionalism. Everything taken care of for you enjoy your holiday .
Susan Knowles
Verwood
02/07/2025
Lyndsay always manages to find me the best holidays at a great price, she is experienced with many types of holidays and can always offer great advice about places to visit and things to do at many destinations.
Sarah Mckenna
Liverpool
30/06/2025
What a golf tour in Tenerife ! - Lovely hotel so much positive feedback from the group. Thanks so much for all of your help
James Carter
Frodsham
05/06/2025
Oh wow what a trip! This was the first holiday that we wasn’t ready to come home from. Everything was spot on from the minute we left home to the minute we got back, all the flights and hotels were perfect and Celebrity is my new favourite cruise line, I loved Millienium, just the right size ship with exceptional attention to detail and the staff on board were so attentive and really lovely.
Sian Rutherford
Rainhill
05/06/2025
Lyndsay was very helpful and friendly. She found us a perfect cruise, staying 2 nights in Malta before boarding the ship and an over very good deal. I have already recommended her to friends and will continue to do so. Well Done Lyndsay ????
Christine Quirk
Rainhill
05/06/2025
Fantastic service by Lyndsay, as always. She is always there to help, from before booking to the end of the holiday. We wouldn’t use anyone else!
Gary Hoather
Rainhill
05/06/2025
I have used Lyndsay for our holidays numerous times now. Would never go anywhere else. Lyndsay makes sure the whole process runs smooth from beginning to end. Nothing is too much trouble. Lyndsay is exceptional at her job and would score her 100 if I could !
Victoria Se
Whiston
05/06/2025
Fantastic, service & knowledge. Lyndsay always manages to find me a great deal catering for all of my needs.
Claire Lenton
Rainhill
05/06/2025
Always helpful if any problems she can sort them. Nice to know that there is someone you can depend on .
Diane Mcauliffe
Rainhill
05/06/2025
Lyndsay is the best travel advisor I have ever used. Exceptional service and always delivers on quality.
Barry Mcdonnell
Appleton
05/06/2025
Nothing is ever too much trouble for Lynds. She goes above and beyond to tailor your holiday exactly to your requirements. She communicates constantly to be sure every detail is covered.
Christine Thomas
Liverpool
05/06/2025
Lyndsey makes my stress dissapear she sorts out all the important bookings and then all i need to do is make sure i turn up on time to the airport. Shes amazing i dont think id ever book anything without her help and guidance ever again thanks Lyndsey
Nicola Gibb
Rainhill
05/06/2025
Very professional, but also friendly and helpful, great service!
Catherine Couglin
St helens
05/06/2025
Lyndsay, was very helpful, regards choosing my cabin, as she forwarded the plan and cabin numbers to me, so I could see exactly whereabouts they were situated.
Yvonne Snedden
Scotland
05/06/2025
Lyndsay, was very helpful, regards choosing my cabin, as she forwarded the plan and cabin numbers to me, so I could see exactly whereabouts they were situated.
Yvonne Snedden
Scotland
05/06/2025
Lyndsay was really helpful, she went above and beyond to find the right cruise for us. She was always there to answer any questions very quickly, I will definitely be recommending her to friends and family.
Sharon Rowland
Widnes
05/06/2025
Lyndsay was very professional and sorted everything out for my golf holiday. Checking everything and taking all the stress and worry away from me. Certainly all the many years in the travel industry has paid off ,I would not hesitate in contacting her for my next holiday.
Leslie Hughes
Rainhill
22/12/2022
Very professional, friendly, helpful and knowledgeable. Quick and easy process. Thank you Lyndsay
Ross Humphrey
Hertfordshire
17/11/2022
Lyndsay could not have been more helpful. We discussed our requirements ,Lyndsay made helpful suggestions . Lyndsay promised a prompt response with regards to a price quote and followed with written paper work. We have been reassured by her actions. I have with confidence recommended Lyndsay to friends and family and know that they have used her services and been happy with the service that have recieved.
Marylin Waugh
St Helens
17/11/2022
Lyndsay could not have been more helpful. We discussed our requirements ,Lyndsay made helpful suggestions . Lyndsay promised a prompt response with regards to a price quote and followed with written paper work. We have been reassured by her actions. I have with confidence recommended Lyndsay to friends and family and know that they have used her services and been happy with the service that have recieved.
Marylin Waugh
St Helens
17/11/2022
Lyndsay has been fabulous with booking all of my holidays & I wouldn’t use anyone else. Her service is fabulous from start to finish & her expertise & knowledge is amazing.
Helen Colley
Rainhill
17/11/2022
Fantastic service and information regarding the holiday I booked
Marlene Pennington
St Helens
17/11/2022
My manager has used Lyndsay in the past including arranging her wedding abroad. I have so far had an excellent, prompt and efficient experience with booking our family holiday for next year. All correspondents are replied to quickly, and she was able to find a holiday that matched our request perfectly.
Andrea Sullivan
St Helens
17/11/2022
Love booking my holidays through Lynds and always fabulous.. she takes the stress out of finding the perfect break x
Samantha Pennington
St Helens
17/11/2022
Lyndsay provided us with the exact holiday we wanted with the options we gave. We got a few choices as well which was nice rather than only one holiday. So far so good
Stephen Money
Liverpool
17/11/2022
A friend recommended Lyndsay to me. Lyndsay was really efficient, she got back to me quickly after I first made contact. I gave her my holiday specification and she came back with a variety of options. I found the process stress free as Lyndsay explained everything to me and was always on hand to answer any questions I had.
Samantha Jordan
St Helens
17/11/2022
Another holiday booked through Lyndsay. Once again she went above and beyond in making sure everything was as we wanted. She is professional, approachable and I can honestly say I won't book another holiday through anyone else. Thankyou Lyndsay!
Laura Gray
Southampton
17/11/2022
Lyndsay has been brilliant, she booked our family holiday in May half term to Tenerife which was all stress free and perfect from beginning to end. Now Lyndsay has also found us a holiday of a lifetime to las Vegas for a group of girls to celebrate our 40th birthdays, for these reasons I would and have already highly recommended Lyndsay to family and friends. Lyndsay takes the stress and time out of our busy schedules to find our perfect holidays, can’t thank her enough
Claire Bromiley
St Helens
17/11/2022
Lyndsay was very helpful, and knowledgable finding us just the holiday we wanted and taking all the stress out of booking our holiday, will certainly be recommending her to family and friends
Patricia Gillan
Whiston
17/11/2022
Lindsay made my what I expected otherwise to be a super stressful experience booking a holiday as my child has additional needs, but she literally took care of it all! Found is so many options, took care of everything in no time at all! I will never book a holiday without her from now on! Thanks for everything
Rebecca Marsh
St Helens
17/11/2022
Just booked 2 holidays with Lyndsay and she was so patient with my continual requests and queries. She replied so fast with so many quotes and nothing was too much for her She will be my first choice when booking holidays from now on x
Sarah Mckenna
Liverpool
17/11/2022
Lyndsay will always be our first "go to" when booking a holiday. She takes all the pressure off and makes you look forward to your holiday rather than all the hassle of planning etc before. Our personal travel counsellor! Thank you x
Sharon Hughes
Rainhill
17/11/2022
Lyndsay was so helpful and really quick to respond to my requests and somehow managed to get exactly what I wanted for the exact dates I wanted which other agents had not managed definitively use her again and 100% recommend
Emma Gibb
Rainhill
17/11/2022
I have just got back from what I can only describe as the most perfect long awaited holiday . Hotel was fabulous location and resort equally so. Thanks so much for all of your help we wont be going anywhere else in the future we will be booking with you. You got this spot on !
Rachel Rennison
St Helens
21/07/2022
Lyndsay has been so helpful with every aspect of our bookings and giving us reassurance. I do recommend her to our friends as she is so knowledgeable
Samantha Byrne
Rainhill
15/06/2022
Lyndsay was very helpful and knowledgeable. Great service
Amanda Roberts
Rainhill
08/06/2022
Exceptional service, would highly recommend.
Rachael Rennison
St Helens
31/05/2022
Lyndsay Hayes has been very helpful over the last two years in our efforts to book a cruise for our family . As our circumstances changed whilst trying to book this she has dealt very professionally and speedily with all our requests resulting with a fantastic cruise to look forward to. Thank you Lindsay for all the time, effort and commitment you have shown we couldn’t have done it without you .
Susan Knowles
Bournemouth
28/04/2022
Amazing. Lyndsay is super experienced when it comes to holidays and guaranteed to find you the perfect holiday at a great price :)
Matthew Mccairn
Rainford
27/09/2021
Speedy and friendly service just like the first time we booked with Lyndsay.
Kevin Cunningham
St Helens
20/08/2021
Lyndsay is amazing, so efficient and knowledgeable and we wouldn't use anyone else when booking our holidays.
Susanne Thorp
Rainhill
20/08/2021
Lyndsay has a wealth of knowledge within the travel industry and does a fantastic job of tailoring the holiday you require to your needs.
Claire Lenton
Rainhill
17/08/2021
If you’re looking for someone to take away the stress and headache out of booking your next family holiday, I can highly recommend Lyndsay Hayes from Travel Counsellors. Professional, easy to deal with and access to some great deals ??
Stewart Jordan
Rainhill
15/08/2021
Outstanding service. Blown away with how easy it has been. Feel totally reassured. Thank you
Phil Summerford
Rainhill
06/08/2021
We had such a great experience booking our 2022 holiday with Lyndsay. She dealt with our enquiry quickly and professionally and found us a fantastic deal with great flights. She drew on her experiences to give us great advice and now we can't wait for our first holiday as a family of 4! The TC app is great too, so easy to make payments and access your holiday details. Would absolutely recommend. Thanks so much! ????????
Anna Hayes
St Helens
24/07/2021
Excellent 5 ?? service from Lyndsay when booking our holiday to Tenerife next year. She’s super helpful and very knowledgable about the best places to stay. Would 100% recommend her. Love the Travel Counsellors app too....so easy to find all your details in one place and be able to pay through it.
Jayne Hoather
Rainhill
24/07/2021
We have booked with Lyndsay for Easter 2022 to the Elba lanzarote. Lyndsay has been very professional, helpful and very patient with us!!!!!!! Lyndsay has found the exact holiday we wanted. Great service and we would definitely recommend and will be booking again soon. Thank you.
Charley Hudson
Prescot
24/07/2021
Great service - Lyndsay is fantastic !
Lesley Mcnally
Rainhill
24/07/2021
Lyndsay looked after our holiday from start to finish and helped us navigate through what was required for us to travel in the covid world. 10 out of 10 would highly recommend to all of my friends.
Gillian Hughes
Rainhill
19/07/2021
Fantastic service, as always. We won’t use anyone else!
Gary Hoather
Rainhill
19/07/2021
Lyndsay provided an excellent service, chasing up answers to all my questions for me to ensure she got the absolute best options for us
Victoria Liptrot
St Helens
19/07/2021
Amazing service every time 10 out of 10.
Angela Jordan
Rainhill
19/07/2021
Absolutely amazing service would 100% use again! Lyndsay helped me with every single detail of booking my first holiday. It was so easy and during covid I felt at ease knowing that Lyndsay would update me with any changes. Could not recommend enough, Thank you Lyndsay!!
Grace Denning
Rainhill
19/07/2021
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Why use a Travel Counsellor
Let's plan your dream trip together
Tailor-made for you
Your holiday isn’t just a trip away. It’s a longed-for escape, time to reconnect with loved ones, or a dream adventure you never thought possible. That’s why I take the time to truly get to know you and understand your hopes and expectations, then use my experience, connections and passion for the destination to create a trip that makes those dreams a reality.
Personalised service. Always
When you plan a holiday with me, you’ll be given my personal mobile number from the very first call. I’ll listen to your thoughts and ideas like I would a friend and arrange accommodation, activities, and flights that are all personalised to you. And I’ll share my personal tips and recommendations, so you can experience the true beauty of each destination.
Stress-free travel, and more time for what matters most
I believe your time away should be stress-free, easy, and seamless from start to finish. So, I take care of all the details for you - from ATOL protection, insurance, and flexible payments to access to the myTC app, which keeps everything in one place.
Support when it matters most
If the unexpected happens, you can rest easy, knowing that I’ll handle any last-minute changes, flight cancellations, or disruptions before you even pick up the phone. So you always feel happy, carefree, and ready to make the most of every moment.
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Lyndsay Hayes