Based in The Cotswolds

Merv Bates

It's Nice To Meet You

I love to help create memorable travel experiences and using my own travel knowledge I can tailor your perfect trip the way you want it! There's nothing better than hearing all about your holiday when you return home.

I have trekked, toured, cruised, skied and flopped across the globe, I love to travel and in September of 2021 I celebrated 35 years of experience working in this wonderful industry.

I live in the Cotswolds, with customers based locally as well as all over the UK and even overseas. I offer a personalised service and will ensure that everything is just right and runs smoothly. I am always here to help right from our initial chat until you return home.

Whether you want to stay in simple or luxurious accommodation, have a particular passion for wildlife, art or experiencing the great outdoors, or you're planning a trip for a special occasion, I can create an itinerary to match your interests, tastes and budget.

I am not tied to any other travel company which means I offer impartial advice and I am free to recommend the best option that’s only ever right for you and your budget. Something the internet travel companies can’t offer!

Cruising is one of my favourite holidays and has led me to sail on some of the world’s great ships both ocean and river. I also love the USA and Canada; I have been to many of their great cities and some wonderful places such as Yosemite and New England. My brother and his family live in Australia and I’ve been to visit many times, stopping off at a number of different countries along the way.

During the winter, I like to escape the British weather. I have felt the sun and sand of the Caribbean, The Gambia, Maldives and Sri Lanka. I loved the atmosphere in Rio, Egypt, India and South Africa too, not forgetting the culture and sights of the Far East.

With me you are never tied to high street opening times, I am here when you need me including evenings and weekends.

Arranging your holiday couldn't be easier; think of me as your ‘personal concierge’. I can help with everything travel related including airport parking, visas and even restaurant reservations.

What is really reassuring is that every penny of your trip is protected with ATOL and the Travel Counsellors Trust. It’s the best financial protection under the sun!

I truly believe it’s not about one trip of a lifetime, it’s about a lifetime of memorable trips.


Contact Me

Whatever your holiday needs I'm here to help you, so simply give me a call or send me an email with your contact details on and I can get things started for you:

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My customer stories

Sent by J Henderson

Merv has provided helpful advice, great suggestions for accommodations and endless patience with our changing plans. Look forward to using his expertise for future holidays.

Sent by R Orr

If you detest trawling through confusing travel websites like I do then leave it up to Merv, who gets it all sorted while you sit back and relax.

Sent by J Devine

Always helpful, quick and efficient.

Sent by P Hayes

Merv could not have been more helpful.

Sent by C Fetters

Merv is always extremely helpful in recommending excellent holiday arrangements for all shoes and sizes of interests. He efficiently books all facets of the holiday and is excellent in follow up before you leave and after you return to ensure all has met expectations. We often recommend Merv to our friends.

Sent by M Swain

Merv clearly enjoys travel and new experiences. He has much knowledge of many destinations and uses his understanding of your your individual needs, your personality, and the occasion, to build a unique trip for you you at an amazing price.

Sent by C Fetter

Always have great service which meets or exceeds our expectations. Merv goes the extra mile to make our travel simple and very enjoyable.

Sent by I Wilson

Very very helpful, Rejigged our travel plans at the drop of a hat and continually kept us informed of what was happening

Sent by P Wright

Amazing Travel Counsellor. I have already recommended him to friends and they are already having an amazing trip on the other side of the world and thanking me for getting Merv to organise them.I will always use Merv for a tailor-made holiday.

Sent by P Lingard

Excellent communication and excellent price. Thanks Merv.

Sent by Maggie Bond

A fantastic service. Merv listened carefully to our likes and dislikes and produced a tailor made trip that looks perfect.He found flights at sensible times which other travel agents said wasn't possible. Throughout the trip he found little adventures to add that we would not have thought of.The hotel choices were all spot on, luxurious and yet sensibly priced.I cant wait for my holiday and I will certainly be booking with Merv again.

Sent by N Archibald

Merv was fantastic from start to finish. We changed holiday destination but that didn’t stop Merv from being flexible and passionate about what he does but most importantly he always put us first and wanted the best for us. We are incredibly grateful for the quality of his service.

Sent by D Knight

I am extremely satisfied . I would recommend Merv and would always use him . Kind helpful and efficient.

Sent by W Cartledge

Merv always comes up with the goods. In particular, he works hard to find something to meet our very demanding needs and has ideas that we hadn't thought of.

Sent by T Morgan

We've said it before, and the 10 is self-explanatory

Sent by A Cadge

Love the personal recommendation's and personalised service.

Sent by D Sharpre

Merv is the best in the business - he delivers every time and I wouldn't consider using anyone else for my business or personal trips.

Sent by E Bingham

I have already given your address to most of my family Merv Bates did a brilliant job getting me not only a half-price ticket to Beijing in April 2018 but also a very efficient job in finding me a very easy and efficient way to get a Chinese Visa yours Liz Bingham

Sent by E Alcock

We have never had such a personal service. Not only for cost saving and good ideas ,but great attention to details. Merv has added another dimension to our relaxation and anticipated enjoyment of our holiday.

Sent by K Wentner

Merv Bates is ALWAYS very reliable and imaginative!!! I always go to him for travel plans! My daughter and her friends in California have used his services too. He is a GREAT fellow!!!

Sent by E Burkett

Very good service which took the stress out of organising the travel. Many thanks will use your service again

Sent by J Devine

Always a pleasure to deal with Merv Bates. He is well informed, experienced, helpful with suggestions, patient and doesn't mind dealing even with the smallest of trips. Thank you to Merv. J Devine

Sent by C Satchwell

Excellent service always thank you

Sent by M Willatts

Great communicatiuon and advice from Merv. One issue regarding the hotel that was fixed easily by Merv.

Sent by C Fetters

Merv provides excellent comprehensive travel service. He understands our interests and preferences and recommends a choice of options that have always met our needs. We have and will continue to recommend his services to our friends.

Sent by C Woodward

Have already recommended to others!Merv was really helpful,, had all the useful knowledge, and gave us loads of time to discuss and consider options. A very positive experience. Thank you.

Sent by M Allchin

Merv provides a tailor made service with good grace and politeness. He is professional and knowledgeable and so a great help, and is never pushy. We have asked him to help us many times; always good....

Sent by S Egglestone

Merv always responds quickly and manages to sort out any request ASAP.It takes all the stress away from booking a holiday.Thanks Merv

Sent by G Medley

Always very efficient and prompt service

Sent by J Devine

Always an excellent service. Thank you Merv!

Sent by P Hands

It will be my 50th birthday next year and my husband and I are celebrating by travelling to Singapore, Australia and Thailand. Merv has put together the most amazing itinerary, booked flights at a very competitive price and booked hotels for us along the way, also he has arranged our car hire in Sydney and our Australian visas! Merv is very well travelled and is very knowledgeable of a lot of countries in the world, having never travelled to the Far East and Australia before it is so reassuring to know that we can call him anytime whilst we are away.I can highly recommend Merv to plan your holiday of a lifetime!

Sent by C Satchwell

Excellent service thank you would definitely recommend. Many thanks

Sent by April Oakley

I love having my own personal travel agent, Merv always makes booking simple and hassle free doing all of the hard work for us. The best bit is when I am away I know if anything goes wrong he is only a phone call away to sort it out for me.

Sent by Ivor Francis

Unfailingly helpful whether in the office or not, and very well backed up by colleagues

Sent by A Foulkes

Merv has been brilliant throughout. His communication and rapid responses have been nothing but excellent. His helpfulness with making sure all details of our travel plans for business and holiday were just perfect. Would highly recommend this service.

Sent by S Dunscombe

I cannot put into words the customer service I have had with Merv. A truly remarkable experience. I actually feel now like he’s a friend. Even when something cropped up that was quite challenging for me to express, Merv sorted it out with complete understanding. The best holiday experience I have ever had! Thank you.

Sent by E Bingham

I used to use another Travel Counsellor who has moved on to pastures new. I now have Merv Bates' details and he has been very efficient and extremely helpful.

Sent by A Moore

Merv has saved us so much time and effort in arranging the NZ itinerary for us. Also his knowledge of the area has been valuable.

Sent by P Wright

Merv Bates has always made himself available to me wherever I have been in the world. He is always helpful, kind and patient and the hotels, holidays and travel he books are always tailor-made to suit me. Merv is just brilliant,

Sent by S Smeeton

Always a big thank you for the time and trouble for the time spent on what must be a 'fiddly' task.

Sent by A Rex

Personal attention, even at 1am! Presenting me with options and suggestions, e.g. car hire, Grand Canyon excursion. Treating me as an individual .

Sent by A Gardner

Merv Bates is efficient, very knowledgeable and informative. He managed to arrange our very complex requirements.

Sent by B Winterburn

Excellent service, feel totally safe booking this way now. Wouldn’t use anyone else.

Sent by T Canning

Merv was excellent, he listened to exactly what we said we wanted from our holiday and came up with a great holiday for us .

Sent by R Hall

So helpful not pushy but always there when you need him. Great manor - makes you feel at ease! Will be using Merv again. Thank you again.

Sent by K Moore

I found Merv to be very helpful, efficient and friendly. I would have no hesitation in using him again.

Sent by Dave Sharpe

Merv Bates offers an excellent service and high quality customer care. He is thorough, easy to work with and goes way beyond the call of duty. What's more, Merv is incredibly knowledgeable about flights, hotels and destinations and is always happy to explore the best options based on the brief given to him. In 2017 Merv helped to arrange our wedding in Italy, sourcing and booking the airport parking, flights, private transfers and a fabulous hotel. He worked with the wedding team to seamlessly co-ordinate and advise on all the necessary paperwork, 'legals' and, of course, the ceremony itself, which was perfect. We soon discovered that wedding planning can be stressful, but Merv dealt with all of our needs with reassuring calmness and efficiency. We have no hesitation in recommending him.

Sent by C Hunt

I have used Merv for a lot of my travel and I have always found him very helpful and he goes that extra mile for you! Thank you

Sent by D Amos

Excellent service as usual.

Sent by B Winterburn

Excellent service, nothing was too much trouble and a way cheaper price than I could find myself. A bespoke itinerary, completely meeting all of the criteria I set out. Easy to contact in a way and time to suit me and I was kept fully informed every step of the process.

Sent by A Tonks

We are very fortunate to have Merv living near to us. His attention to our needs is more than adequate.

Sent by D Sharpe

Merv is incredibly helpful and has a great enthusiasm and attitude towards helping me as his client. he goes well beyond the call of duty to ensure I get the best possible experience.

Sent by Bridie Hanily

I was very impressed by Mervs knowledge, helpfulness and professionalism. I phoned to find a first cruise totally confused by looking on the Internet. I had three cities on my wish list and hoped to visit one or two. He listened to what I wanted and found a cruise tailor made for me. He explained simply what would happen and what I could expect on the ship and in the ports. I'd have no hesitation in booking with Merv again and advising friends and family to do the same.

Sent by R Burston

Excellent service at all times- great to deal with you.

Sent by A Tonks

Could not have better service.

Sent by Gill Stuart

Brilliant service, confident best way to sort out for my trip

Sent by Bryan Murphy

merv. EXCELLENT service.

Sent by Carolyn Hunt

I have used Merv for alot of my travels now and I would strongly recommend him to all my friends.Nothing is too much trouble for him. EXCELLENT SERVICE.

Sent by Kennette Wentner

I have recommended Merv and will continue to do so! He is always quick and efficient!!! A really great guy! Thank you!!!!

Sent by Annette Rothwell

Amazing service

Sent by Jean Stanley

I would just like to say that Merv could not have done any more for me than he did with helping me with my travel flights and at such short notice too. I will have no hesitation in recommending Merv to family, friends and colleagues.

Sent by Joyce Devine

Merv is the best agent I have ever used and I worked for a very upmarket agents years ago.

Sent by Martine Wilkins

Its important to them to ensure the right holiday is selected for the individual. Genuine and consistently high services provided.

Sent by Charles Fetters

Very helpful, friendly and knowledgeable service delivered promptly and efficiently. Feel it was also good value for the money but will need to go on the holiday to confirm the full experience. Would definitely recommend Merv to our friends.

Sent by Roger Fielding

I find the service offered by Merv to be prompt, efficient and helpful. Thanks Merv.

Sent by Sondra Halliday

Very welcoming, honest and helpful.

Sent by Rebecca Heard

Merv has been really helpful in making our random thoughts outburst a reality for out honeymoon! He helped guide us and shaped our trip in to what we hope will be a fantastic adventure. Thanks Merv!

Sent by Jackie Stringer

Really kind, empathetic and comfortable to talk to. Really efficient and quick response.

Sent by Joanne Norman

Merv always understands what we are asking for and delivers, thanks Merv.

Sent by Amanda Rowlatt

Excellent for knowledge and knowing his customer, second time with merv for us, wouldn't use anyone else now

Sent by Richard Fullelove

Very obliging and honest, professional service.

Sent by Emma King

Merv organised our trip home to New Zealand with a few stop overs. He was quick in replying and went over and above (getting out of bed at 11pm) to get us the best deal. Approachable and friendly, highly recommend.

Sent by Alan Campbell

As usual Merv has been very helpful and efficient with our holiday arrangements. It is always easy to deal with him and he keeps us fully informed at all times. We have recommended him to our family and friends and will continue to do so.

Sent by Roger Fowle

or 11 ! My wife, I and our dog all think Merv is GREAT!

Sent by David Sharpe

Merv was very thorough, friendly and helpful when booking my flights and accommodation for a holiday in Valencia. Excellent service and attention to detail.

Sent by N Fowle

Friendly, informative advice, made one feel that you were the only customer!

Sent by Joanne Norman

I gave Merv a list of requirements and he came up trumps, thank you.

Sent by Kenette Wentner

Merv is terrific!! Helpful, knowledgeable and efficient! Thanks!

Sent by Sarah Monson

Merv was extremely helpful and we would definitely use him again!

Sent by Annette Tauber

Patient, accommodating and excellent with updates.

Sent by Chloe Walton

Patient beyond belief and recommended a great holiday. I'll let you know how it goes!

Sent by Nicola Johnson

Would always recommend Merv to friends and family when booking a holiday. He's helped us a lot over the years to build up itineries and recommended places to go. Always helpful and knowledgeable

Sent by Paula Hands

Merv had so much time and patience when I was choosing our holiday with plenty of information regarding many places that we needed to know about. Eventually with his help we have chosen the most perfect holiday for us. We are so pleased with the service we received and we will most definitely be using Merv again. ARUBA HERE WE COME!?

Sent by Julie Murphy

I cannot fault your service. With short notice you were able to come up with a package that suited all our requirements.We didn't need to worry about anything as Merv had done it all for us.We would definitely recommend and use your service again.

Sent by Peter Watkinson

Very helpful. could not fault the service.

Sent by Gareth Thomas

Merv has proven to be a huge help in organising our honeymoon. We were extremely grateful for his knowledge in our holiday destination and has made it a significantly stress free experience. We would certainly recommend Merv to family and friends and will use his services ourselves in the future.

Sent by Wendy Cartledge

Merv found us the perfect holiday that we probably wouldn't otherwise have found ourselves.

Sent by Carolyn Hunt

Thank you Merv Bates has taken care of every thing for me, I have used him before and I would definitely ask him to book and look for the best for me.

Sent by Kate Young

Merv was so helpful and didn't bat an eyelid when we changed our country of destination just because we wanted to be guaranteed a shower!

Sent by Pamela Iredale

Very prompt and helpful!

Sent by G Jackson

We were not convinced that we should take a winter holiday and sought information on a number of options. Merv Bates was very patient and helpful and we have now booked a break in Tenerife largely due to his input.

Sent by P Kohler

You really helped to make our trip easy and enjoyable! It was so nice to have everything taken care of so all we had to do was show up and plan our days! The hotels were perfect - great locations in both London and Paris for the underground and local restaurants. I couldn't be more pleased with your service, Merv, and am so glad that we got to work together!

Sent by Deane Amos

Well what can I say about Merv....he has been fantastic in every aspect of our holiday planning. It is our 25th wedding anniversary this year and he has organised an amazing trip to the Maldives for us! He has addressed every fine detail, even finding out the number of the best superior beach villa for us which he will request nearer the time! A personal touch goes a long way, and we will certainly be recommending him to our friends and family!

Sent by Kenette Wentner

Just returned from another "jaunt" organized by Merv - Ireland this time! Organized my daughter and family on French trip! Trains, planes and hotels "behind the Iron Curtain" for me!! EVERY detail is taken care of and it is completely worry-free!! Thank you, Merv! We sure are glad you moved to Campden…but your clients can be from ANYWHERE and go EVERYWHERE!

Sent by Bryan Murphy

Merv was excellent! I will be using you again.

Sent by Amy Selby

Merv is a gem - he takes the pressure out of organising our holidays so that we can relax before we've even left!

Sent by Julie Stephenson

10 isn't high enough, Merv really is great, so helpful and thorough. I would definitely recommend him and will be using him again.

Sent by Joy Porter

It was an absolute pleasure to book our holiday with Merv, such a lovely guy, so helpful, nothing was too much trouble, he has a passion for travel and is very knowledgeable about many destinations. It's the1st time I have booked with him but will most definitely book our future holidays through him again. I will highly recommend Merv to my friends and colleagues.

Sent by Robin Ogg

All the help we could have wished for.

Sent by Rachel Fittall

As someone who is "time poor", Merv has taken all the hassle out of organising this holiday and I will definitely be using him again. Not only did he sort the flights and hotel, he also gave me some great tips for getting out and about while there. Thanks a million!

Sent by Kenette Wentner

Merv was recommended to me because he did a great job for them. I knew that should the need arise, I would definitely call on him. He was brilliant! My knowledge of the area we were interested in was nil. He was on top of it immediately! I am very very pleased with what he put together for us. I will write to our local paper and "spread the word"! Thank-you Merv!

Sent by James Gabb

Great service and recommendations.

Sent by Gary Spencer

I found the whole experience of booking with Merv Bates very easy and hassle free with the end result being exactly what we were looking for. I would recommend Travel Counsellors, Merv Bates to friends and family as in the future I will always go this route as the service and package we have received is just perfect. A very professional service with attention to detail and customer requirements that’s second to none.

Sent by Megan Holland

I would and have recommended Merv to close friends since booking our holiday. It was extremely hassle free and Merv was very friendly, helpful and professional. Thank you again, we can't wait for our holiday.

Sent by Sarah Emberson

Merv is very helpful and made booking my holiday incredibly easy.

Sent by G Jackson

Merv Bates responded to our original enquiry immediately and as we explored a possible relationship it became clear that although we are competent travellers he could add greatly to our planning efficiency by using his greater experience and knowledge. Additionally he has saved us both time, effort and money and he seems to get genuine pleasure from the contribution that he has made to what we hope will be a very special holiday. Why would we not recommend him?

Sent by Joanne Forrest Smith

I'm always recommending Merv to friends. After booking our Christmas holiday with him I was incredibly impressed with his customer service in particular how quickly he'd reply to my emails and the research he'd made. We've yet to go on our first holiday with him but I'm confident the resort will be fab! Many thanks.

Sent by Lee Hammond

I have already recommended Merv.

Sent by Carolyn Hunt

Merv was most helpful and very attentive; I would recommend him most certainly. Thank you.

Sent by Pamela Iredale

Even on the day we went on holiday in August, Merv was available to answer last minute questions before we left for the airport. It was so good to be able to get through to Merv in person, and not an answering/pre-recorded message.

Sent by Julie Cartlidge

Merv totally rocks and has altered my perspective on booking holidays. Before getting recommended to Merv, I would undergo the search for a family holiday with a sense of dread and knowledge that it would take an age to get anywhere close to finding the right place. Even then it would be a total gamble. Now Merv has ironed out all that, and has taken away all the stress of the holiday booking, leaving only the sense of excitement that we are going on holiday. Just the way it should be. Thank you Merv from me and my family.

Sent by Roger Fielding

Merv was most knowledgeable and most helpful. He was efficient and nothing was too much trouble for him. Thank you Merv.

Sent by Esther Allen

Merv was really patient and helpful even when I called him very late in the season with a request for a perfect villa in a specific area at the right cost. He came through. Thanks

Sent by Bridie Hanily

Merv was extremely helpful and kept us informed all the way through booking. Thank you!

Sent by Tracey Ireland

Great service. Merv was really helpful sorting out my holiday and he is not tied to 9-5 working hours. Many thanks Merv

Sent by Darren & Debbie Cooke

We set Merv quite a challenge with some very specific requirements and he grasped exactly what it was we wanted to achieve. He came back to us with some proposals and understood our requiremnts so fully that he knew what would and wouldn't suit us. He made the whole process so easy, we will miss his daily updates. Thanks Merv. Debbie and Darren Cooke

Sent by Brenda Boardman

Super service, really efficient, friendly and professional. Merv listens, asks relevant questions and comes up with great ideas based on knowledge and skill. It saves me a huge amount of time on research, so now I can delegate holiday planning to Merv and look forward to having great, stress-free holidays!

Sent by Amy Selby

We had a fabulous holiday in Thailand thanks to Merv. He was so helpful and very knowledgeable about our destination and arranged a perfect holiday for us. Nothing was too much trouble and his attention to detail was excellent. I was recommended to travel counsellors and after experiencing excellent service, I would not hesitate to recommend Merv to friends, family and clients.

Sent by Vanessa May

Having just booked another trip,I am so pleased with the service that Merv has provided that I have confidently recommended him to family and friends who I know have already booked holidays with him and then having come back have booked further holidays with him. There can be no better testament to the quality of the service that Merv provides.

Sent by Bernadette Rowlatt

Merv was exceptionally helpful and has gone the extra mile to tailor make our holiday. A very personal and efficient service and we would not hesitate to recommend him to friends/family/colleagues in the future.

Sent by April Oakley

I have been booking holidays with Merv for approximately 13 years. He has organised a round the world trip which included 11 flights and accomodation through to simple weekend trips to Europe as well all inclusive holidays. Merv provides an efficient one stop solution to all my holiday requirements and has a thorough knowledge of most destinations. This is a first class service that starts from your initial enquiry through to the day you arrive home. On one holiday a friend had to return to the UK early due to a family death. Merv organised all of the flights really quickly, this made things so much easier at such a difficult time. I can't recomend Merv highly enough.

Sent by David Nichols

I was recommended by a friend to contact Merv to arrange my holiday which I had in mind for a special occasion. The service provided by Merv was truly fantastic and he came up with some great options and a good price. Nothing was too much trouble. He also suggested some great things to do from his own travel experiences. I will definitely book my future holidays with Merv.

Sent by Lisa Nicolle

Merv is dedicated and tenacious; he won't rest until he's found the perfect travel solution. It's a huge relief to have someone to rely on to take over the time consuming research - brilliant!

Sent by Joanne Morgan

I would like to share the fantastic experience that Merv made the booking of our holiday for us. We have had continuous stress trying to book holidays in the past as a family of five, but Merv Bates took all that away. So looking forward to our holiday now. Thanks.

Sent by Jacqueline Persaud

Merv was totally fantastic. He spent time really understanding our needs and then persevering to find the right holiday to suit us a family. He showed us lots of fabulous options and then worked hard to get us the holiday we wanted at the right price. I'd definitely use Merv again when booking a holiday. He was so helpful and didn't bat an eyelid at some of our more unusual requests.

Sent by Natalie Richer

I have already recommended Merv to three or four people! I found Merv to be patient, helpful, informative, caring and super efficient. Many thanks for all your support in getting us a brilliant holiday this year.

Sent by Tammy Headland

I can't tell you how fantastic Merv has been in organising my holiday. I have never booked a holiday in such a stress free way before! I would never go back to organising any trip now without contacting Merv first. Merv even contacted me on his day off to make sure my holiday was booked so as not to risk losing it. He made his colleague contact me to sort it all out and then he checked later it was all done. Thank you for the excellent service! I would recommend you to all of my friends, and will!

Sent by Tanya Anderson

It was so easy to get Merv to arrange my holiday for me. He gave me options and also some advice on what he thought was good. I didnt feel he was trying to push me to go for the most expensive option but what was best for me. I normally am the one who books all the holidays and it was really nice to have someone do this for me, including pre-booking the seats! I will definitely recommend Merv and Travel Counsellors to my friends and family and will book with him again for next years holiday.

Sent by Steve Grima

Superb service, everything arranged down to the smallest detail.

Sent by Chris Johnson

Merv has put several holidays together for us ranging from tours of New Zealand and North America to short European breaks. His knowledge of the industry and destinations are exceptional and our holidays have been all the more memorable by including recommendations Merv has made once we gave him an idea of the holiday and budget. He has chosen some fantastic hotels and resorts for us at rates I have been unable to match on the internet. I would not venture into a high street travel agent again, or spend hours on the internet combining flights, accomodation and car hire together. Merv turns our ideas into reality in less than 48 hours. I thoroughly recommend his friendly service when booking your next holiday.

Sent by Jackie King

Merv was fab he got me different prices shopped around for me was always available by email and phone. He sent me clear instructions and made our holiday amazing. We had a great time, he is brill and will definitely be using him and his services in the future Thank you so much.

Sent by Roy Burrows

Merv helped us arrange our holiday after a few problems with flights, 100% pleased by the way Merv made the effort to help us, would recommend him to everyone.

Sent by Tariq and Kimberly Oakman

Merv planned our multi centre honeymoon for us so wonderfully we cannot recommend him highly enough. Great care was taken to source the most exclusive hotels at prices lower than any other comparable packages we had found. Merv was always on hand to answer any questions we had or to contact the hotel with one of our many queries. Through booking with Merv we benefited from a completely stress free experience and enjoyed stays in hotels that wouldnt have been possible if we had booked through any other agent online or through a high street agent. Merv was kind enough to secure complimentary upgrades and special touches at each destination we arrived at. We will be booking all of our holidays through him for many years to come.

Sent by Emma Lynch

What a great experience! Merv completely took the fuss out of planning a holiday, he listened to my needs and budget then tailor made a package to meet them. Everything was taken care of including extras such as airport parking. Professional, seamless and accommodating service with an added personal touch provided by Merv. I will highly recommend Merv to my friends and family. Thanks for organising a holiday to remember.

Sent by Paul Emery

Merv was fantastic from start to finish. It was for my honeymoon and he paid special attention to all our needs. He even emailed the hotel directly to say that it was our honeymoon. We got an upgrade and a free bottle of wine. Definaely recommend and would use again.

Sent by Vanessa May

I have recently been on another holiday which Merv arranged and as usual it was absolutely amazing. This year he recommended and organised a villa for 6 of us in Kefalonia. What a beautiful island just perfect for a week of peace and relaxation with beautiful beaches and wonderful weather, exactly what we were looking for. We all agreed that the villa was the best we had been to and had everything we asked for (pool, location, facilities) and more! I would, and have confidently recommended Merv to all my friends and colleagues looking to book their summer holidays.

Sent by Loretta Loizou

Merv has been amazing and has found us a holiday that is perfect. Even though we were nightmare clients and changing our minds, he worked with us and nothing was too much trouble, I will definitely be recommending him.

Sent by Dean Baker

Great service! He listened to what sort of holiday I required and found a number of options for me! And always available great service

Sent by Jackie King

Merv he has been brill and very patient with me I am very happy and hope I will be happier after my holiday I will defo be using merv to book holidays for me in the future

Sent by martine wilkins

We received a truly personal service from Merv. Excellent all round knowledge and gave us tips to make our stay a mermorable one whilst away with our 4 year old. Will definately be using Merv for our future travels!

Sent by Kerry Bridge

My husband and I recently booked a week in New York through Merv. The service was excellent and his choice of hotel was perfect. In addition, he provided lots of helpful tips for our stay. We had a great trip and will definitely be booking with him again.