My name is Penny and I am based in Cheltenham in Gloucestershire.
I have worked in the travel industry since 1980 and I have travelled extensively both to far flung remote corners of the world and closer to home in Europe and the British Isles
I am very confident that the level of service, experience and knowledge I bring to my clients is far superior to high street agents and the less personal internet travel companies.
I have been recognised by Travel Counsellors for my high level of sales by being awarded 'Gold Travel Counsellor' status for the past four years. I am extremely proud of this achievement.
A large percentage of my clients are very loyal repeat customers and almost on a daily basis I receive a referral of a new client from these existing customers.
My job is my passion and I really look forward to helping you will your travel plans, whatever they may be.
Please contact me by telephone or email now!
Whatever your holiday needs I'm here to help you, so please either fill in and send the form below or simply give me a call and I can get things started for you:-
Sent in by Jacqueline Millard
Nottinghamshire, 21 July 2015
Penny Harrington has become more of a friend to us and to the many colleagues we have introduced her to. This is due to our confidence in her handling of our travel arrangements, the efficiency and timely production of documents and for always being on hand to respond to any enquiries or queries we may have. Keep up the good work. We will continue to recommend Penny to anyone who is looking for secure travel planning.
Sent in by Sophie Manning
Herts, 09 June 2015
I have found Penny so far to be very helpful and has gone the extra mile to help with some minor issues which have occurred with our resort. I hope to use Penny in the future with our holidays.
Sent in by Barry Smith
Hants, 06 June 2015
Just realised it has been 10 years since I first used your services for my daughters wedding arrangements in Cyprus in 2005. Since then I have used you many many times both for short haul and long haul and I just wanted to say thank you for all your help and advice during this time. You always give a very personal service which makes you stand out from the large conglomerates and I particularly remember your help when Jeannie's mother sadly passed away at home whilst we were in Florida. Your support during that sad time getting us home was fantastic and very much appreciated. As you know I have recommended many of my family and friends to use you and of course we will be in touch soon for our next holiday. Please keep the very high standard up. It is what sets you apart from the crowd. Again many thanks!
Sent in by Linda Alce
Berkshire, 05 June 2015
Penny is always very helpful and provides useful advice and information. We had a brilliant holiday last year and are looking forward to our holiday in September. Thank you Penny!
Sent in by Colin Edmonds
Bucks, 05 June 2015
Penny has helped us with holidays for many years now and has always been superb. Her knowledge is second to none. We would not want to use anyone else. She is a great asset to the company and I hope you appreciate her as much as we do!
Sent in by Debbie Lear
Wiltshire, 05 June 2015
Penny from Travel Counsellors is the most professional person I have had the pleasure to do business with. She makes the process of booking, clear and concise. Her friendly manner and 'can do' approach is refreshing. We will always book through Penny Harrington - she's a star!
Sent in by Stephen Millard
Worksop, 05 June 2015
As ever, Penny has once again gone that extra mile to accommodate our requirements, with suggestions, advice and attending to amendments to schedules etc professionally and with her normal friendly manner. I have over the years recommended Penny to many of my friends and even to our new personal banker who was fascinated by stories about our travels and interested in the way Travel Counsellors work! I would award Penny 10+ if possible.
Sent in by Gerard Evans
Berkshire, 05 June 2015
Penny is brilliant, she will always go the extra mile for you. I would recommend without hesitation!
Sent in by Christopher Townsend
Herefordshire, 05 June 2015
Penny has always given really good advice and information above and beyond the expected and has always provided an exceptional level of service meaning that with her advice we have had some of our best holidays - what more can we ask?
Sent in by Suzy Timms
Windsor, 05 June 2015
I just wanted to drop you a line to say thank you very much for finding and booking our holiday to Tenerife. We had a lovely week away which ticked all our boxes and it was so great to be able to leave the planning to you. Thanks again – we’ll certainly be using and recommending you in the future.
Sent in by David Brownsword
Cheshire, 05 June 2015
I have raved about the qualities of Penny for many years and will continue to do so!
Sent in by Eric Darcy-Donnally
Berkshire, 05 June 2015
Penny routinely delivers to perfection. I and friends have used her several times and we have never been disappointed.
Sent in by Janet Moore
Herts, 05 June 2015
We found that Penny was very friendly, very helpful and listened to all our queries and nothing was too much for her. Would book our next holiday with Penny Harrington again.
Sent in by Gary Seymour
Essex, 05 June 2015
This is the second time we have booked to go abroad and Penny has helped us all the way, she is a lovely lady and beyond helpful. We would rate Penny 100%. She is brilliant!
Sent in by Karen Barrett
Derbyshire, 05 June 2015
I have passed Penny's details on many times, because I know they will get wonderful customer service from her. We have twice in the last 12 months had to change holiday details at the last minute - and Penny was fantastic, she sorted everything out. We couldn't have managed without her!
Sent in by Sally Spencer
Buckinghamshire, 05 June 2015
Over the years I have booked trips through Penny and always found her to be lovely and super helpful, but this time she surpassed herself. I was due to travel with my two sons and husband to New York on Monday 29th July, three nights there, onto Washington, two nights and then onto Florida for 12 nights. On Sunday morning I went to check-in online and found I couldn’t locate my oldest sons passport. I phoned Penny wondering if she could give me some advice as to immigration support etc. Ever since my first “tearful” conversation she has tirelessly tried to sort things / move our flights / minimise the financial implications / support me and generally been lovely. Good staff are the greatest asset of a company and Penny is undoubtedly one of yours.
Sent in by Philip Highy
Eton, Berkshire, 05 June 2015
I am pleased to have worked with Penny for the last 18 years as a Travel Counsellor. She has arranged various international school trips for me flights, land transportation and hotel accommodation her attention is excellent. She has also arranged large amounts of coach travel within the UK for me along tickets for various venues. Nothing is too much trouble for her and I certainly have made a few challenging requests over the years. Philip Highy Eton College
Sent in by Jonathan Eve
Gloucestershire, 05 June 2015
THANK YOU!!!! From the bottom of our hearts, our trip was incredible and wouldn’t have been the same without your help. We will put together an email with our highlights and send you across a few photos also so you can see what we got up to.
Sent in by Sheila Bryden
Herts, 05 June 2015
We have been with Penny quite a few years now and wouldn't go at where else she has always given us fantastic holidays our family also use Penny now. Thank you.
Sent in by Allan Walker
Malvern, 05 June 2015
I have worked with Penny Harrington for 10 years and value very highly her efficiency, flexibility and attention to detail. Perhaps most important is the level of personal service and attention Penny provides her clients – it is very reassuring to know that the phone will always be answered by someone who knows the ins and outs of your business almost as well as you do yourself.
Sent in by David Larmour
Hertfordshire, 05 June 2015
You are a diamond and a star - I don't think I am the first to say that of you either! Thanks again for going beyond the call of duty for me - so very grateful.
Sent in by Tamla Berry
Wiltshire, 05 June 2015
Penny helped us so much to find our perfect holiday. I would recommend her to anyone because she works so hard to create a tailor-made experience. She was also really helpful in finding us a lovely hotel within our budget. Thank you Penny!
Sent in by Sharon Phillips
Essex, 03 November 2014
I would recommend Penny to everyone! She's so helpful and friendly and goes the extra 100 miles for you! She is great!
Sent in by Gill Facey
Beaconsfield, 10 October 2012
Dear Penny, I just wanted to say a big ‘Thank You’ from all of us for all your help in arranging and booking our Californian holiday. We got back a couple of weeks ago and are still smiling about it! It was one of our best holidays ever. The hotels were superb, exactly right for us as a family and all the travel, car hire and Disney tickets etc that you booked for us were just perfect! We all
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