Rachael Biggs

I'm based in

Gwynedd

Available for new enquiries

It's Nice To Meet You

Hello and welcome to my webpage.

I am proud to be the owner of a Travel Counsellors Franchise and I can continue to give my outstanding service and use my wealth of knowledge to give my clients what they need.

Here is a little bit about my backgroud, why dont you have a read......

I have been in the travel and hospitality industry since I was 10 (years ago eh). I helped my parents to run a very successful guesthouse in Cornwall where we specialised mainly in holidays for the blind, deaf, deaf-blind, mentally and physically disabled - I loved every minute that I was involved.

I became a high street travel agent when I was 16, taking my first employment with Pickfords Travel, many moons ago. More than 30 years later and I'm still just as passionate about travel as I was as a teenager. I have been very fortunate to have travelled widely within work and with family and friends. From driving to Spain - with a caravan in tow, to visiting the pyramids and cruising through the Kiel canal. Skiing in Canada and spending time in Australia. My passion for travel has taken through these journeys and many more.

Skiing, beach, family adventure, cruising, UK breaks, rail tours, theatre breaks, flight only, round the world, honeymoons, safari and more.

I'm always available to discuss your travel requirements at your convenience - except when I'm having my own break away of course!

So feel free to email or call me with any holiday requirement's that you have and I will strive to get the best possible holiday for you. Your holiday is my passion.

"Travelling leaves you speechless and turns you into a storyteller"

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Explore my guides and blogs

What my customers say

Rachel went above and beyond with her services. So knowledgeable and communication was second to none. Fabulous experience, I feel 100% confident knowing Rachael has our best interest.

Rachel Burton-Toye

Minffordd

My experience of arranging our dream holiday with Rachel couldn’t be any better. We knew where we wanted to go but had no idea where to start. Rachel took the time to listen to what we wanted and came back with the perfect itinerary for us at a great price as well. Thank you

Karen Fletcher

Treorchy

Rachael was excellent. Very easy to talk to and communicate with. Very happy with the safari holiday that I have arranged with her. I have already recommended her to friends.

Simon Downe

Dyffryn

Rachael is a brilliant travel agent. She has been understanding, helpful and truly caring about our recent situation and travel needs. We would definitely highly recommend her to family, friends and colleagues. She is a star , going above and beyond what we expect from a 'normal travel agent'. Thank you.

Angela Williams

Wrexham

I have used Rachel quite a few times now ,she is very helpful, very professional ,I just tell her where and where I want to go and approx price I want to pay and Rachel finds me the best deals ,I thoughley recommend her services ,

Madge Hawkins

Dolgellau

Rachael has been a star. She could not have helped me more. We do not really holiday and was unsure of what we wanted, and Rachael listened and was very patience and persisted until we got what we wanted for our holiday. I just can't come to our holiday now.

Felicity Hoddinott

Bude

I have uesd Rachel few time now, she is very helpful, professional ,friendly and contactable ,she will always get back to me with any questions I may have,I will always recommend her to everyone ,xx

Madge Hawkins

Dolgellau

Rachael has been brilliant! Friendly, helpful, easy to speak to and very patient! I really appreciated her advice and we've been able to book a holiday that suits what we wanted and that'll work for us as a family. Thank you so much!

Manon Thomas

Harlech

Rachael always goes above and beyond to find us the perfect holiday. So helpful and knowledgeable. Every holiday she has booked for us in he past has been 10/10 and we can't wait to go again next year.

Rachael Lee

Collingbourne Ducis

It has been an absolute pleasure dealing with Rachael. I would recommend her in a blink of an eye, extremely professional and a joy to do business with

Zuzanna Sykes

Blaneau Ffestiniog

Rachael is someone who you know that will go above and beyond to make sure your travelling experience is what you want it to be. Can't fault her and wouldn't want to!

Samantha Probert-Ottewell

Ludgershall

I have used Rachel twice now and have been so pleased with her service ,nothing is too much touble xx

M Hawkins

Dolgellau

Remarkably professional....Positive ....Resilient & Essentially....Knows Da Ins & Outs of Travel. Bizz!!¡¡& has the Back-Up of TC....Am Sure I would have struggled with ....recouping Air-fares etc.She gathered it All Up & popt it bak, inda Pot....1 less Mega Hassle off my list....when grappling...with !*Joys*! .....of parent care.....Etc..Awesome LadyAll da Magic connections....which ....in the Aftermath of C19

Kate Batten

Harlech

Rach was super helpful and easy to communicate with. She was friendly and made the whole experience of sorting out our holiday easy. Thanks Rach your a star!!

Ben Parry

Nefyn

The whole process was easy and I was kept fully informed.

James Reynolds

Scotland

Rachel has been very helpful with our cruise bookings. As it's our first cruise we had a lot of annoying first Time questions which she answered every time.so good was Rachel with the booking we recommended her to other family members at 2pm, by 3pm it was booked!friendly , informative & quick with replies, great Service, highly recommended will be booking again!many thanks Carys & Rhys

Carys Williams

Criccieth

Rachel is absolutely fantastic, I couldn't ask for better! Thank you!

Kat Garner

Stoke - on - Trent

Rachael is very pleasant when seeing to my needs. Attention to detail is wonderful fault less . I would recommend her to any one . The perfect consultant to be on your side.

P Minns

Mudeford, Christchurch

Excellent service and advice, also very professional.

Douglas Bird

Bude

Excellent service and advice, also very professional.

Douglas Bird

Bude

Excellent service and advice, also very professional.

Douglas Bird

Bude

Excellent service and advice, also very professional.

Douglas Bird

Bude

Excellent service and advice, also very professional.

Douglas Bird

Bude

Excellent service and advice, also very professional.

Douglas Bird

Bude

Excellent service and advice, also very professional.

Douglas Bird

Bude

Excellent service and advice, also very professional.

Douglas Bird

Bude

Amazing service- Rachael answered all of my number of questions, found us the most amazing honeymoon deal to Mexico and Las Vegas and it saved us so much time looking as we just didn’t know where to begin! She was super helpful and I would highly recommend to anyone looking for a holiday. Thank you

Kim Howie

Harlech

Rachael has been extremely helpful, speedy with responses and professional. She came up with just what we wanted for our trip to Portugal this Autumn. I would not hesitate to recommend her to others and would definitely use her again for any future trips.

Melanie McMullen

Criccieth

Rach was super helpful and easy to communicate with. She was friendly and made the whole experience of sorting out our holiday easy. Thanks Rach your a star!!

Ben Parry

Nefyn

Rachel has been very patient with me as I kept adding people to our booking. She answered all of my many questions and did not waste any time finding us the right holiday for our family. Rachel’s expertise in specific areas has ensured we have the perfect holiday for us as well as my children with additional needs.

Emily Lowndes

Winchester

I cant recommend rachel enough ?? helped me book my dream holiday today for my 40th. Excellent service and very helpful . Australia here i come ?? x

M Pritchard

Porthmadog

The most amazing experience ever. I had been struggling to find the holiday we wanted but within 48 hrs of contacting her Rachael found the perfect holiday, complete with the excursions we wanted! Will definitely be using her again and recommending her to all my family and friends. She was even answering our queries at midnight and on a Sunday!! Top class service! You really do provide top class service!!!

Emma Jacob

Binfield, Berkshire

Absolutely fantastic in finding us the best cruise.... Highly recommended!! Nothing was trouble for Rachel... Thanks a lot??

Lona Roberts

Penryhn

A huge thank you to Rachael, after booking a many holiday through 2020-2021 with her and the pandemic cancelling all but one. LAPLAND which we now know to be the best holiday ever. Rachael was continually in communication regarding the change of entry to Finland and back to the uk. Any questions we had, the answer was given in a very short space of time. All document printed and delivered to us with even the small touch of luggage labels. Text message throughout our first day to make sure all was hunky dory. A return text message. What we have found with going with Rachael is the personal little touches. The ones we appreciate and miss when booking with a huge tour operator. True knowledge from somebody who knows first hand. Diolch yn fawr.

Liam Nashir-Hallard

Tremadog

Very prompt replies, very informative replies to any questions, a personal experience and doesn’t feel like your just another customer, very polite, Rachael explains if she won’t be available, I will 100% be booking again with this exceptionally helpful lady.

Aaron Eynon

Pwllheli

Really patient and efficient. Diolch. Many many thanks.

Elisabeth Puw

Bala

Thank you for a hassle free holiday booking my love. Within less than 24hrs my weekend away was sorted thanks to rachael. I told her exactly what i wanted and i got exactly that with a brilliant price. Hassle free.... perfect. Thanks so much ??

Carina Jones

Borth Y Gest, Porthmadog

Highly recommended, had the patience of a saint with us, will definitely use again, thank you.

Glesni Williams-Davies

Penrhyn

I can't recommend Rachael enough. Amazing service. She has even organised holidays for family and friends, who have become returning customers for her. looking forward to our next trip. 5 stars xxx

Carron Wright

Cricceith

This is our second booking with Rachael and we find her pleasant, kind and extremely helpful. She is a credit to Travel Counsellors . Efficient where nothing is too much trouble. Well done

Dale Budzynski

Ludgershall

I would definitely use Rachel again for my future holidays she went above and beyond her call of duty to make sure the holiday was exactly what I wanted .

Madge Hawkins

Dolgellau, Gwynedd

Lovely person with a massive depth of knowledge . Thank you

Robin Holden

Llandudno

She’s fab! Patient, not pushy, knowledgeable, I just find her service very friendly and easy for me

Lorraine Lloyd Roberts

Porthmadog

The experience was excellent and Racheal is clearly very knowledgeable.

Adrian Evans

Harlech

Rachael’s communication was fantastic, I needed a flight to New Zealand for 6 and she found us the bestest price and times of flights can’t thanks her enough for her fast service x

Denise Tape

Bude, Cornwall

Rachael has been fantastic in helping us book breaks and holidays. Rachael goes above and beyond. would highly recommend

Alicia Cox

Cricceith

She’s fab! Patient, not pushy, knowledgeable, I just find her service very friendly and easy for me.

L Lloyd-Roberts

Porthmadog

I found it was great - it took all the worry off me having to book a holiday myself.

I Miller

Liverpool

Being able to go to Rachael's house and sit in comfort and chat about the holiday choices was just so lovely. She is a very knowledgeable, professional and lovely lady who takes all the stress out of booking a holiday. Nothing is too much trouble for Rachael and I would recommend her to all my friends and will definitely use her services again.

K Batten

Harlech

We have been dealing with Rachael for about 12 months. We are delighted by the first class and very attentive service she provides. The back-up and support provided by the apps and other resources available from her is invaluable. In a world where service is often over-promised and under-delivered, it is so nice to deal with someone like Rachael who is absolutely focused on the customer and their need.

L Newell

London

Absolutely amazing Rachael, I didn't need to do anything. She went through everything with me and I couldn't have done it without you. Thank you so so much. I have got two very excited children here right now. I would highly recommend you and I will be telling everyone I know, who wants to go on holiday that they must contact you for professional and personal service. You have been amazing, thank you again so very much

Dawn Williams

Minffordd

Really helpful and found us our perfect first holiday as a family to look forward to, always happy to help with any questions we have. Highly recommended.

Keri Pemberton

Cricceith

Rachael has been great right from the start! Not pushy, very patient and just made me feel I could book at my own pace once I was happy.

Lorraine Lloyd-Roberts

Porthmadog

Really friendly and helpful service! Hassle free! Would recommend and will use again in the future. Thanks for all your help!

Emily Roberts

Cricceith

Rachael was excellent. I landed her with both a tricky starting point and destination, and she did an amazing job of joining them together. Her work really saved me some sleepless nights planning! She also made my itinerary super easy, right down to checking my local bus timetable.

Bryonny Goodwin-Hawkins

Aberystwyth

Very grateful and thankful for how the service was. Me being fussy but Rachel has found us a perfect holiday. Thank you so much

Cari Lewis

Penryn

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Let's plan your dream trip together

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Tailor-made for you

Your holiday isn’t just a trip away. It’s a longed-for escape, time to reconnect with loved ones, or a dream adventure you never thought possible. That’s why I take the time to truly get to know you and understand your hopes and expectations, then use my experience, connections and passion for the destination to create a trip that makes those dreams a reality.

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Personalised service. Always

When you plan a holiday with me, you’ll be given my personal mobile number from the very first call. I’ll listen to your thoughts and ideas like I would a friend and arrange accommodation, activities, and flights that are all personalised to you. And I’ll share my personal tips and recommendations, so you can experience the true beauty of each destination.

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Stress-free travel, and more time
for what matters most

I believe your time away should be stress-free, easy, and seamless from start to finish. So, I take care of all the details for you - from ATOL protection, insurance, and flexible payments to access to the myTC app, which keeps everything in one place.

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Support when it matters most

If the unexpected happens, you can rest easy, knowing that I’ll handle any last-minute changes, flight cancellations, or disruptions before you even pick up the phone. So you always feel happy, carefree, and ready to make the most of every moment.

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01766 550 001

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