Vicky D'Arcy

Vicky had been brilliant with every holiday we have booked. She’s efficient and very patient during the planning process. She listens to your brief and modifies suggestions after your feedback. We will continue to use her and recommend her to our friends.

Vicky D’Arcy is simply outstanding as a Travel Counsellor. From the very first conversation, she brings such warmth, patience and genuine care to everything she does, no request is too much, no question too small, and she always goes above and beyond to make sure every detail is exactly right. Vicky has an incredible ability to take what can feel like an overwhelming process and make it feel completely effortless. She listens, she understands, and she delivers every single time. We are absolutely counting down the days until our trip to Corfu in September, and we know it’s going to be wonderful in no small part because of everything Vicky has put into making it happen. Thank you so much, Vicky

Vicky has been an amazing help. The hotel she recommended was spot on!

Vicky has been an amazing help. The hotel she recommended was spot on!

Excellent service and choices, every time.

Vicky is always super efficient with getting quotes back to us and doesn't hesitate to answer any questions or queries we may have or offer advice on trips/locations/hotels.

Vicky is extremely professional and efficient have used her many times and will continue to do so.

Vicky is very communicative, patient and resourceful!

Fabulous service and always happy to help!

5 Star service from Vicky! We’ve booked two holidays through Vicky, and both were outstanding. Every element had been carefully planned and thought about. Couldn’t recommend her more!

I would and have recommended Vicky, a fantastic service from start to finish.

⭐️⭐️⭐️⭐️⭐️ A truly outstanding travel counsellor! Vicky has been absolutely fantastic to work with — always helpful, responsive, and available whenever we’ve needed her, even at short notice. She consistently goes above and beyond to make travel planning effortless and enjoyable. Most recently, she helped us organise our 20-year wedding anniversary trip to Singapore and Bali, and everything was seamless from start to finish. From the hotel recommendations to flight timings and little personal touches along the way, her attention to detail made the whole experience truly special. Vicky provides a first-class level of service and genuine care that’s so rare to find these days. We couldn’t recommend her highly enough and wouldn’t hesitate to book our next adventure through her again.

I found Vicky very efficient, always answering any queries and altering anything that was needed without delay. I am thrilled with her service and hope to use her for most of my travel needs. I'm thrilled as I usually do all that work myself so it was thoroughly relaxing and easy, thankyou Vicky

Vicky sorts out our perfect holiday and makes everything very easy!

I found Vicky to be very professional and knowledgeable. She inspired the confidence that she would take care of all of the details of our holiday and meet all of our needs and requirements. She responded to any and all queries promptly and fully. I would have no hesitation in recommending Vicky to my family and friends.

Very personable, knowledgeable and helpful. Excellent service and follow-up.

Vicky is always super professional and comes up with holidays for us that we’d never have thought of ourselves!

A quick, friendly and very efficient journey in getting an Italian holiday sorted for this summer. Vicky was very perceptive and put a fabulous itinerary together, which we are very much looking forward to.

Vicky is incredibly efficient and follows the brief so well, usually ads a couple of interesting additions to provide a selection of perfect fit holidays. We always feel comfortable and secure using Vicky to supply our special memories.

Extremely easy to deal with and goes to the nth degree to ensure all options have been explored.

We would always contact Vicky for a quote. She is very competitive and is always extremely efficient. Have recommended her to many friends.

I recently had the pleasure of working with Vicky at Travel Counsellors to book our dream holiday to New York, and I can't recommend her enough. From the very beginning, she showed outstanding customer service and gave us some great recommendations and advice about the city. Throughout our booking experience she was incredibly responsive to any questions we had. Her attention to detail was evident in every aspect of our holiday, from the choice of accommodation to the flight route and travel time. Overall, our experience in New York was unforgettable, and it wouldn't have been possible without the exceptional service from Vicky. We highly recommend her and travel Counsellors to anyone looking to plan a memorable getaway!

Superb speedy service throughout, great advice, highly recommended, thank you.

Vickys customer service always goes over and above while being professional, polite & very patient. Highly recommended professional Travel Counsellor .

Vicky is quick to respond and make things happen, always provides a good range of options suited to needs and budget. Makes booking and travelling very easy.

Vicky was very quick with responding to me and I managed to have a detailed phone call the same day telling her exactly what I hoped for my trip. She was very knowledgable and sent over the perfect trip to us very quickly. We have been super impressed with the service offered to us.

Vicky is nothing but helpful! And I just love the personal touches she adds to make the holiday extra special!

As people who haven’t ever left Europe, we always dreamed of exploring the USA. Vicky was recommended to me by a friend and I honestly cannot fault the service and care we have received from planning the holiday all the way through to getting home. Vicky not only has endless knowledge on travel, but she knows how to read people and make the best choices. After discussions and guidance from Vicky we decided on Las Vegas, LA and then New York for our itinerary. The hotels/locations suited us absolutely perfectly! A multi destination holiday can get stressful, but Vicky kept in touch and was contactable throughout the full trip, ensuring we were checked in for flights and had all our info making it a smooth process. She also was very open and honest, making sure that before we committed to the booking we had all the information regarding tax/resort fees etc and how things generally work in the USA. We did unfortunately have a bad experience coming home with Virgin Atlantic after an 8 hour delay on our flight followed by a cancellation and poor treatment from the ground staff at JFK airport. I contacted Vicky and she was straight onto it, advising us what to do at the airport and working with her team to get us all the info. She promptly came back with updates and booked us on an alternative flight home. Not only that, but she dealt with the cancellation and refund process etc with Virgin which took a lot of stress of us. Without Vicky in that situation, the experience would have been so much worse and we are so grateful. This really was the trip of a lifetime and a dream come true, from beginning to end we have been looked after and had the best possible service/advice/care/organisation. I cannot stress enough how grateful we are. Any future holidays we plan will now be booked with Vicky. We have 100% trust and know that wherever we go next will be amazing. I cannot recommend enough! Thank you so so much to Vicky for everything!!

Vicky is always polite, professional and very knowledgable when I’ve booked various holidays directly through her. I have recommended her travel services to friends and family on lots of occasions.

Excellent, efficient and fast response to email queries - even outside of the 'normal' working day and week. Put together a great itinerary for our trip which Vicky was happy to change a number of times until we were happy. Would definitely recommend. Thankyou.

What an amazing holiday you helped us to plan. It was brilliant!! The Little Governor’s camp in Masai Mara was the perfect choice. It was so personal and the staff were so friendly, we were treated as if we were their only guests. The game drives were wonderful with picnic breakfasts or lunch to make the most of the day. The grass was long due to the rain they’d had but they travelled further to ensure we saw plenty of game. The tents were really lovely with early morning coffees and hot water bottles in your bed when you returned after the delicious dinner. Vilamendhoo Island and spa was a perfect choice after a tiring few days. You recommended the side of the island with the best snorkelling and great location for the restaurants and bar. The food was excellent and the Asian Wok restaurant was exceptional. The jacuzzi adult only villa was another great recommendation as the beach was right outside your villa and it felt more sheltered. From our first phone call to discuss holiday options you have been efficient, organised and reliable in answering all our questions and making the holiday run smoothly. Thank you. We are already discussing where we might to go next and will definitely ring you when we do! Thanks Vicky, Angus and Angela.

I just had to e-mail to express my appreciation for the amazing service you provided me to select the best Disney holiday and our first cruise. I can’t imagine ever going back into a travel shop as the service you provide is not only professional but so handy. I feel such a valid customer and no request is too much trouble. It’s like talking to a friend. For someone to set an alarm to get up to book our Disney part of the holiday when it went live in America so we got our meal deal was absolutely above and beyond! Thank you for your expert knowledge that provided us with a plan ( I would never have thought of) for our last day. I recommend you to anyone who wants a personal service from the comfort of your own home. From idea to booking your communication is outstanding. I look forward to booking our next adventure with you Thank you Mrs Crawford and family xx

Vicky is excellent and provides a first class personable service, nothing is too much trouble.

Excellent advice, service and support. Already recommended to several friends.

Vicky is fantastic - quick, friendly and knowledgeable. I recommend her to everyone who talks to me about booking holidays!

I don't normally score 10/10 but Vicki was brilliant - quick, efficient, knowledgeable and effortlessly took account of my personal needs. Thank you and well done!

Vicky came highly recommended to us by a mutual friend. We approached Vicky with a budget and dates, but with no any idea of where we'd like to adventure to. The world was our oyster but we couldn't pin down where to spend our summer break. We needed help and that's where Vicky stepped in, and excelled. Vicky listened to our wants very carefully and presented us with a handful of varied destinations for us to consider, from Mauritius to Greece. Her advice was invaluable and, as we honed our choices, she went on to bespoke the experience further by tweaking every detail until the perfect holiday was crafted. We felt really happy and comfortable working with Vicky on this. No request too small. No question too insignificant. The entire process was smooth and stress free. We wouldn't hesitate recommending Vicky at Travel Counsellors to anyone. If you need help organising a holiday look no further, get in touch with Vicky now! Dan & Joe, London

Vicky is very professional, has inspired us to book amazing places we hadn't previously thought about and is super helpful with all our requests (even last minute changes). Her understanding of what we like, coupled with her detailed knowledge of the countries we choose, give us the opportunity to explore the things that suit us as a family and means we really get the most out of our holidays. We now use Vicky to book all our holidays, not just the complex multi stop trips. I already recommend Vicky to my family, friends and colleagues.

Vicky was amazing from start to finish. Having not been abroad in 11 years I did not have a clue on what to do where to go etc. Vicky helped and advised at every step of the way and we can't wait for our first holiday abroad as a family in 2024.

Vicky D’Arcy has been brilliant. From the first phone call to discuss options she was knowledgeable and really listened to what suited us as a couple. She answered all my queries and sent relevant links whilst never being over pushy for us to commit and book. We would definitely contact her again for future holidays and will recommend her to friends too.

Superb service quick and efficient. Very friendly and knowledgeable

Vicky us helpful, extremely knowledgeable and a pleasure to deal with. I would highly recommend her to anyone looking to plan a holiday

Vicky is always a pleasure to deal with, and can be trusted to find great solutions for our holidays

Vicky was very helpful and knowledgeable in presenting our options prior to booking, and made the booking process very easy . We can't wait to go now!

Vicky ensured we had the honeymoon of dreams. I first approached Vicky with quite a logistical challenge of a trip, we wanted a proper adventure and that’s exactly what it was. Nothing phased Vicky, we were so impressed with her planning, organisation and the service we received, the whole honeymoon ran like clockwork and if we had any questions or wanted to adapt anything it was never a problem and her correspondence whilst we were away was impeccable. We couldn’t recommend her enough and we will definitely use her service again. Thank you for giving us the trip of a lifetime, the perfect start to our married life!

Vicky always understands my holiday needs , she picks hotels and locations that are just perfect. She is always available to answer questions and reply’s promptly . She is excellent and talking through future holiday ideas I have . Highly recommend.

I literally can’t fault Vicky! She makes everything easy!

Vicky has been exceptional with booking our trip to Disneyland Paris. She's always been quick to reply (even on weekends) and has made sure the trip will be unforgettable for our 3year old's birthday. We wouldn't go anywhere else when booking a holiday and love the personal touch!

Vicky is very professional and knowledgeable giving an excellent service with prompt responses. She is always friendly and helpful.

Vicky was very thorough and efficient and so easy to deal with in booking our honeymoon.

Vicky was very organised, gave good information on the current climate and sorted our holiday very quickly. Would definitely recommend.

First class service, advice and support from Vicky every time for every holiday.

Vicky helped us enormously to book our perfect trip to Iceland and we cant wait for the rest of the trips that she has booked for us.

I've booked several big holidays with Vicky and have been super impressed with all of our trips. Each holiday has included multiple flights, destinations and types of accommodation and every single time the logistics and recommended choices have been perfect. Vicky's attention to detail has not only taken the stress out of trying to plan and arrange these multi destination holidays, it made the whole experience more pleasurable. From collecting your hire car to find there is already sat nav and a child seat inside, opening the hotel room to find a welcome note and a bottle of bubbly, to sifting through dozens of scuba diving companies to find the most reputable 5 star centre. I cannot recommend Vicky enough for all your travel needs.

Vicky is simply unbelievable. Whenever we have a question she is always on hand and willing to help and provides the assurance that is needed when travelling. I would be hard pressed to even consider using anyone else even if it was a cheaper deal as I believe you get what you pay for and the the service and attention we receive is second to none. Nothing is too much trouble and we can't recommend Vicky enough. She has helped us have some absolutely amazing holidays and we look forward to having Vicky help us have many more.

Vicky is always so helpful, she always has an answer and a solution for you and nothing is ever too much trouble. Her attention to detail is wonderful and I would and have recommended her to everyone I know.

I just would like to express my thanks for the holiday that you recently put together for my family. Our first since lockdown and I was nervous that the queues at the airports and flights getting cancelled would spoil our holiday and of course worries one of us may be Ill and unable to travel but each question I had you truly put my mind at rest. I had confidence if anything did get cancelled you would be on the case the same as in 2020 when our holiday was cancelled. Only one flight change and you seamlessly sorted out our replacement flight. ( why do people ever book holidays on their own ) The location and hotel in Athens was spot on. And Crete ticked all our families needs. We were so happy with our hotel and the beautiful promenade walk to the most amazing restaurants. Thank you for the most excellent service and really understanding what our family like from a holiday . We will be in touch straight away after our Christmas break to get our summer 2023 sorted. ( The only reason I’m not booking today is I need to pay for the Xmas one or I would) I will happily recommend you to friends and family as this is the best way to book a holiday , it’s like talking to a friend and you are so quick to act on any changes we may need to make. Thank you The Crawford family

Vicky was so patient, knowledgable and responsive with all of our many questions and queries. Thank you so much for all of your help Vicky, I will definitely be contacting you with future bookings and would also highly recommend you to family and friends x

Always a great experience, Vicky is knowledgeable and up to date with all of the current guidelines. Makes a potentially stressful experience easier, she responds to any queries quickly and helpful with suggestions.

Vicky was very welcoming, accommodating and knew what features of a holiday that would make a perfect honeymoon. Vicky was very quick to feedback results from her searches with excellent resorts across various countries. Vicky was a pleasure to work with in planning out honeymoon and found us the perfect destination.

We have found that Vicky is extremely helpful and amazing at her job. Brilliant service, would absolutely recommend her to anyone.

Great service Vicky was very helpful and always got back to me quickly.

For years I have always booked holiday in a travel agency and a chance meeting with a lady resulted in me calling Vicky the Travel Counsellor she used. From the moment I spoke to Vicky I could feel her passion for travel as much as me. I didn’t feel rushed as we talked through ideas and as I had not visited Greece her knowledge of the area was useful. We settled on a villa holiday for our friends 50th Birthday and even though there were 3 families travelling from different airports nothing was a bother. Once that holiday was booked I was in contact with Vicky for Ideas for our big Canadian holiday we had planned for 2021 and again very quickly I had e-mails of options and ideas and I felt she was really on my side to get the most amazing holiday. The arrival of the pandemic brought obvious holiday worries and I made contact for advice when the balance was due and was promptly advised on what I needed to do. When the holiday approached and it was in doubt if the flights would be going Vicky was very quick to reply to any questions I had. In fact more often than not she contacted me regularly to update and say she would be in touch by a certain date and she always was. Friends told of horror stories of being on hold to their travel companies for hours then getting cut off. I was just relaxed as I knew Vicky would be in touch with me and she was. Unfortunately the holiday was cancelled but we are planning to rebook for next year once the travel situation has steadied. And I will be straight in touch with Vicky. This was a villa holiday and rather straight forward but usually my family will pick 2 or 3 places per holiday as we love to explore and I know that any requests we have will not be an issue. I absolutely feel like I am a valued customer and that you really wanted us to have the best holiday, thank you for your help.

Vicky has been Amazing & so helpful.

I would with out hesitation to recommend our travel counsellor Vicky D’Darcy to all my friends , family etc.. she has been amazing, nothing was any trouble, she has made a surprise birthday to Dubai an unbelievable dream come true for us all .. I can’t wait to book another memorable adventure with her.. x

Delighted with the rapid response in any query or quote we want!

Amazing service, attention to detail and professionalism. I have already recommended to everyone xx

Vicky has been so helpful in finding us the perfect hotel to cater for our dietary requirements.

Vicky helped put the complete package together for us ensuring the flight times helped with out transfer during day light hours. got us a great room facing the pool. great service thankyou.

Excellent providing all information I required to make my booking with confidence

Vicky is very helpful and reliable gives 100% to make sure your holiday is planned giving you the confidence for a wonderful holiday.

Superb knowledge which was matched with service.

Vicky provides comprehensive and detailed information. She is very responsive, friendly and we feel like we receive a truely personal service. Vicky is very highly recommended.

Vicky asks the right questions & gets the right answers. She’s so thorough & always gets back to when she says she will!

I would definitely recommend Vicky she was excellent throughout the booking process and has been on hand to answer any questions that I had. I have never used a travel counsellor before but Vicky was brilliant and helped us find a solution to our holiday problems as we had very restrictive dates. I will 100% recommend her to friends and family.

Vicky made the whole process very easy and was extremely helpful throughout.

Vicky was absolutely superb in every aspect when organising a dream safari holiday in Tanzania and wedding beach extension in Zanzibar. Travelling with another couple (with differing requirements) and with a complex itinerary to plan including helping with the wedding (a fairly daunting task), Vicky handled it all with patience and professionalism and I would like to thank her for all ensuring we all had the time of our lives. It also has to be stated that the quote was cheaper with a bespoke tailored itinerary than that provided by Kuoni, Virgin and Hayes & Jarvis and we will now use Vicky for future adventures and travels. Superb service and highly recommended.

Vicky was brilliant! I had never used a Travel Counsellor before, but I definitely will do again after this great experience.

I would like to thank Vicky of Travel Counsellors, I asked her in February to make my dream come true and book me on the Inca Trail to Machu Picchu in Peru, and not only did she book every aspect of the trip, but assisted me every step of the way before and after the trip. She even answered her phone at 4am when I needed assistance in Peru. She really went above and beyond. I will definitely be using her again for my upcoming travels and would recommend her to anyone wanting to book a trip however big or small! Thanks again Vicky! Incredible!

Very professional service, prompt communications regarding every aspect of our trip. Can't wait to use Vicky's expertise again next time!

First class service from Vicky D’Arcy

Excellent. Had quotes back very quickly with all the information I needed, I will definitely recommend.

A great service from Vicky! She always responded to adjustments, questions and comments really quickly.

Vicky replied really promptly when I made an enquiry about travelling to the US and our flights were booked the same day. She did not try to sell me anything I did not want to book through her and tailored her approach completely to what I needed. She even sent a card afterwards!

Well what can I say about our trip other than it was amazing. The girls and I had the trip of a lifetime and I’m so pleased we flew out business class. What an experience. Our accommodation was great in particular Silky Oaks, Peppers and oh my word Dubai was just another level. The staff in Dubai were totally amazing and couldn’t do enough for us. I would definitely recommend that hotel to anyone who was considering visiting Dubai. I just wanted to take this opportunity to say a huge thank you for arranging our trip. Everything ran like clockwork and your thought, hard work and attention to detail helped to make us make so many memories. So thanks again for helping us to create those memories.

Vicky was excellent at doing our booking. She is so approachable, knowledgeable and very professional. We will definitely book with her again.

Vicky was brilliant, helped me in my hour of need

Fantastic service with lots of advice and taking into account my own personal needs for this family trip. Also, no pressure in booking, ensuring the itinerary was absolutely right.

Super informative and always kept us in the loop with every stage of booking!

Very helpful and attentive. A truly personal service.

Very thorough and professional, an excellent service.

A brilliant service which took all the hassle out of organising the holiday.

Vicky was incredible, I told her what I wanted and within an hour she'd got everything sorted for me and it was booked! She's very knowledgeable, knew everything I asked her, I wouldn't hesitate on recommending her to anyone looking for their next break however big or small.

Vicky has been absolutely fantastic in meeting the many queries and needs of my family and friends when booking a large ski group holiday. Nothing has been too much trouble and Vicky has kept us all up to date with each step of our enquiries and booking. I have already recommended her to many friends and colleagues and also all of the parents who's children attend my nursery. I will not be booking another holiday myself, Vicky will be booking them all.

I found Vicky to be extremely helpful, friendly and informative. She showed great patience on the never questions/requests that I had and never had the feeling I was being an absolute pain! Whatever your travel requirements are, Vicky will find you the very best options for your budget and provide useful information to make your holiday great. No hesitation in recommending Vicky.

Vicky made booking our Australian adventure very easy. She was very professional and thorough, nothing was too much trouble and she offered expert advice. She was very efficient putting together different itineraries and made the whole process a pleasure. We look forward to arranging our next big holiday with Vicky .

Vicky was totally amazing, offered great advice, listened carefully and totally took away any pressure of booking nightmares.... would highly recommend, fabulous

Vicky has been most helpful and innovative on our request for flight booking. We are currently working with her on another booking and asked her to solve a dilemma we were having on a separate issue/ flight requirement. She came up with a positive solution and we booked the flight. We will definitely be using her again.

Vicky has been great to work with; dedicated to finding the holiday we wanted for a fantastically competitive price. Vicky's service is efficient, effective and really helpful - I wouldn't hesitate to recommend Vicky's services. Thank you - hope to work with you again soon.

Very impressed, quick responses to any queries or special requests resulting in an excellent tailor made trip.

Vicky was patient (very patient!) knowledgeable and showed a genuine interest and passion in creating an itinerary which makes the best of our time away and fits in with our plans in each location. This was our first experience of working with a Travel Counsellor and I would not hesitate in recommending Vicky to others. Thank you Vicky for all of your help and support.

Vicky went above and beyond to help us... I cannot praise her enough! Her product knowledge was fantastic and if she didn't know the answer to any of the questions we asked, she'd find the answer and get back to us in no time. In my opinion you cannot put a price on that, I would recommend Vicky to anyone looking for a holiday.

Excellent holiday planning, nothing too much trouble, already passed your details on to friends and family!

Vicky Darcy was just soooooooo helpful and the reason we decided to use Travel Counsellors was only because of Vicky and the fact that she can deal with the finer detail of the holiday and is really interested and cares about you as an individual and your needs

A great service, Vicky dealt with our changing requirements and budgets brilliantly, removing all the aggravation around the usual bags, flights, seating and transfers. Thanks a lot. Steve.

The thing with holidays are the backwards and forwards and Vicky could not have been more helpful. I'm hoping we don't have any issues whilst we are there, but I'm sure she will be on hand.

Very efficient service. After a few searches we found what I hope will be our best holiday yet.

When booking anything in life or even asking for an initial quote - I want it as quickly as possible to enable me to make a decision and I don't appreciate a lengthy delay. Vicky was swift and extremely detailed with the various options she provided me - this also took away the hassle of me searching myself. I would definitely go back to Vicky for future holidays and would recommend her to family and friends!

Very knowledgeable and helpful throughout the process

Thanks for your help. You did a great job getting us a really good price and great service too.

Vicky immediately understood what we wanted from our holiday, and found us an option we had assumed would be impossible. Vicky was friendly and helpful through the whole process, and always got back to us quicker and with more information than we had expected. We would be very happy to recommend Vicky to anyone

We found Vicky an excellent Travel Counsellor, very easy to reach, no question was a silly question and she replied within minutes to any queries we had!! Extremely thorough and kind natured throughout all our contact and showed a genuine enthusiasm to our personal trip!!! We will without a doubt be booking another holiday with Vicky. Thank you xxx

Vicky was extremely helpful and efficient, after my enquiry she came back to me very quickly with options of hotels and prices and I have no hesitation in recommending her.

A brilliant experience booking - thank you!