Based in Yorkshire

Fiona Whitehead

Available for new enquiries

It's Nice To Meet You

Welcome and thank you for taking the time to read this

Being a Travel Counsellor has been my dream job for many years and I’ve had the privilege to be able to work in the Travel Industry for over 30 years. I remain passionate about what I do and take immense pride in serving my clients to the very best of my ability in order to meet their specific needs and wishes. Overall, I am committed to going the extra mile in order to create the perfect trip to suit their requirements. Getting to know my clients is really important to me, either by phone, Zoom or in person. This enables me to gain a deeper understanding of what is needed to put the perfect holiday together. I work very differently to the High Street and the online companies and am able to work with you at a mutually convenient time but largely at a time which suits you. I also specialise in tailor made itineraries and bespoke holidays. However, I must stress that no enquiry is too small.

Being a Travel Counsellor means that I work individually so you only get myself at the end of the phone or email. In support of my personal and focused service, we have a fantastic customer service backing from Travel Counsellors Head Office. This provides the Travel Counsellors 100% financial guarantee in that all holidays are financially secured. It’s a real privilege to work with an award-winning company and for one of the largest travel providers in the UK with 5 star Trust Pilot reviews and having been established over 25 years.

Being a Travel Counsellor allows me to work independently with many tour operators, and as we have a trusted and long-standing relationship with many ground handlers all over the world, I can put together those unforgettable holiday moments for you. A key part of my job is to enhance and suggest amazing and awesome moments that will stay in your memories for years to come. A few examples which I’ve worked on include arranging for clients to sit amongst 100,000 king penguins in South Georgia, to ‘live local’ on Lake Titicaca in Peru, to island hop in Indonesia or to go rafting on the Zambezi River in Zambia. I can arrange all of these experiences and so much more.

In addition to holiday experiences, I have also worked closely with groups and business travelers over many years. This is an important part of my service and I often work with bespoke needs for travel across a number of continents for both short and lengthy duration trips. I have worked through many of the challenging times which have impacted countries and the travel industry. This includes the impact of 9/11, the Ash Cloud, Tsunamis and of most recently COVID-19 and related Government travel policy decisions. None of us could have imagined the level of disruption on travel which we’ve encountered. I have been able to provide advice on changes to travel, respond to client needs and navigate through the range of often complicated policy restrictions. but being available for my clients allowed me to advise and rearrange around the restrictions in place, giving them the reassurance that they are not alone.

I am delighted that travel is back to a more 'normal' and I look forward to arranging trips for this year and beyond. It is a pleasure and a privilege to do the job I do. Travel has been a huge part of my life and I would be delighted to hear from you, whatever your travel enquiry. Finally, I am reminded of the words of Saint Augustine: "The world is a book and those who do not travel read only one page".

I look forward to hearing from you soon

Thank you

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Contact Me

Whatever your holiday needs I'm here to help you, so simply give me a call or send me an email with your contact details on and I can get things started for you:

My Videos

Short break in Iceland

3/1/2024

3 nights in Iceland with pre booked excursions and sightseeing

My family holiday, Marrakech 2019

6/19/2019

Our trip included camel trekking, hot air balloon over The Atlas Mountains, quad biking in the desert and a private guide with horse and carriage round the city

My Blog

I absolutely live and breathe travel and I love to write about my experiences! Please take a look through my posts - you might find your own holiday inspiration.

Family Holiday to Marrakesch

04 December 2021

Its with great pleasure I share with you my family trip to Morocco. A 3 hour flight from Manchester to Marrakech we were met by our driver and taken a 20 minute drive to our 5 star hotel, Eden Andalou Aquapark and Spa. We were pleased with our standard suite. With myself and older children, this gave us twin beds in the main bedroom and an arched section which converted to 2 sofa beds at night and a lounge area through the day. This opened up to a patio and garden area just steps from the pool. The following day we were pleased with a great breakfast. We were all inclusive and a huge selection of hot and cold dishes. The staff were very courteous and smart. As we were celebrating an 18th (daughter) a 21st (son) and unfortunately a 50th (me!) I wanted this trip to be one to remember so I pre booked excursions prior to departure through Do Something Different. All activities were confirmed by reception and our drivers were on time. Our first 'experience' was quad biking in the desert. Fabulous! A brief 20 minute test circuit and we were off! My son took the lead and I followed with my daughter hanging onto the back of me! We enjoyed a few hours skirting round the dunes and all felt safe and well organised. We finished off with tea and cake. Enjoyed by all! Our time round the pool was as relaxed or busy as we wanted - I showed myself up with the aqua aerobics and had a go with the water polo. For more exhilaration we headed to the waterpark just a 5 minute walk through the hotel grounds to a 'gated' area with many slides and flumes. All managed well with life guards. Great we could dip in and out of here and open till 10pm each night. Our next experience was one I will never forget - Hot air balloon over the Atlas Mountains. We were picked up at 4am, yes 4am!! About an hour minibus drive to the desert where we were served coffee and juice in a Bedouin tent. At about 5.30 we walked across to our balloon and climbed into the gondola. Amazing smooth flight into the air and as our 'pilot' pointed across the mountain range the sun started to rise and this was everything and more than I expected. After approx. 45 minutes in the air we were back on the ground and taken back to the tent to watch (and participate) in donut making which contributed to our prepared hot and cold breakfast. We were transported back to our hotel and back by the pool for mid morning! The following day we had booked a guide to take us round the main Souk in the City. This was called Souk Semmarine and with the many alleys and paths within the walls our guide navigated us round the bakeries, potteries, textile shops, spice markets and antiques.....and everything else. Very knowledgeable and by far the safest for me and my family. We came away with some great gifts and a bit of tat! Evening meals were very varied and a different hot selection with an extensive cold buffet. The deserts were colorful and well presented. My son is a bit football mad so he was happy to watch the open air big screen, whilst me and my daughter were entertained by the animation team - some stuff not to my liking but good to people watch, chill and sing a long ! Our last evening was really special too - horse and carriage round the City at night. Again, picked up at hotel reception about 6pm we were taken to the square by the Medina - it was heaving! A great hustle and bustle. I loved it! We trotted around the walls and were told about the history and landmarks. We wouldn't have seen this on foot for sure! After about 2 hours we finished our night with a meal on a roof top terrace overlooking the square. Our driver picked us up and brought us back to our hotel for late drinks and nibbles at the bar. To summarise, this holiday we experienced, culture, history, water fun, 5 star luxury. I recommend pre booking these trips before leaving the UK. Here's a little video I put together of our 7 day adventures. Enjoy!

My customer stories

Sent by Alex Harper

Fiona is absolutely brilliant, wouldn’t hesitate to recommend her to anyone. She went above and beyond to get us the hotel we wanted and nothing was too much trouble! The price was also amazing! Thankyou Fiona!

Sent by Steve Harris

Fiona did an exceptional job of providing both hotels and transport during my short stay in Iceland. I would not hesitate in recommending her to any future traveller.

Sent by Claire Donovan

Fiona is wonderful listens and finds you what your looking for - already recommended her

Sent by Stephen Gardner

Fiona is easy to talk to and understands our “wants” for a holiday. Changes are facilitated quickly and questions answered promptly. Everything you need to organise a special holiday.

Sent by Colin Allan

Fiona as always has been fantastic finding the right holiday for us, Fiona always takes away the stress of holiday organising. What can I say...brilliant

Sent by Eileen Blackburn

Fiona recently organised our holiday plans for a week away with my daughter and her family. Not an easy quest as we had a long list of requirements but Fiona was really thorough finding us a perfect place for our needs . She gave us a lot of confidence to proceed and would definitely recommend using her

Sent by Sandra Chew

Many thanks for your help. You were so efficient and friendly managing my booking.

Sent by PAUL HENDERSON

Step by step very easy for me, really happy with the service so far excellent..

Sent by Dominic Whitehead

Listened to our needs, preferences and ideas then proceeded to deliver the ideal package in super quick time and without fuss.

Sent by Debbie Henson

Fiona was always polite, honest, kind and sympathetic to our needs, always gave 100% and would definitely use her services again xx

Sent by Gi Laycock

Fiona was so helpful and made the whole process of choosing and booking really easy, keeping us informed all the way. Thank you so much Fiona!

Sent by Sharon Sears

Fab service. X

Sent by Dave Monks

The score represents how good fiona is at her job thanks

Sent by Matthew Heyhoe

Just as Jon promises the experience was fantastic and I look forward to using your services again

Sent by Rachel Pickles

Fiona was absolutely brilliant and went above and beyond. I have already recommend her to many of my friends and family

Sent by Louise Vardey

Helpful, efficient and speedy service. Fiona went the extra mile with my booking, thank you.

Sent by Jayne Checkley

Fiona took into account all requests. Was friendly and approachable. Definitely recommend her services to family and friends.

Sent by Lisa Nuttall

Fiona was amazing , found us a good selection of holidays and our perfect one , would definitely use again and recommend to family and friends

Sent by Iysha Khan

Very patient and so helpful! Cannot wait for our amazing trip. Thank you Fiona!

Sent by Ian Conroy

Fantastic service yet again. Nothing is too much trouble.

Sent by Zarinha Amery

Thank you so much for sorting out my flights I am very nervous as this is the first time in my life I have ever flown alone. I’m a nervous flyer anyway never mind doing it alone. Fiona took all the worry and stress away from. I go tomorrow and feel at ease now. Thank you again I will let you know how it goes x

Sent by Raja Khan

I have been using Fiona for all my travel requirements for a good few years the service I recieve in unbelievably good. Very thorough and caring meeting all the requirements. I’ve always recommended Fiona to all my family and Freind’s to book through. Find it very difficult to use any one else. This holiday was booked very quickly the research that she puts is amazing. I would not hesitate to recommend Fiona for your travel arrangements. Keep up the good work and looking forward to discussing the next one on my return

Sent by Sue Wood

I have and will continue to recommend Fiona. We found Fiona to be a polite and genuine person doing her very best to get everything we needed for our dream holiday. Always keeping us up to date with her progress. Thank you Fiona.

Sent by Adele Midgley

What an absolutely amazing service I messaged with my budget and within an hour I’d booked takes all the stress out of booking and I even had everything posted out..! Definitely recommend and will use again thank you x

Sent by Patrice Mothersille

Fiona had been extremely thorough in helping us to locate a suitable holiday that not only caters for adults but also for my two young children. She was very helpful and we cannot wait for our holiday. Thank you Fiona

Sent by David Proctor

Have high regard for Fiona’s support and would have no hesitation recommending her to friends and family

Sent by Mark Mills

Always a pleasure, our second holiday planned by Fiona. Great communication, friendly and professional with amazing knowledge and gives us peace of mind that we are in good hands.

Sent by Patrick Lynch

Fiona our travel counsellor could not of done any more. We give her a very brief idea of what we want. In no time at all we have the perfect setting for our holiday, it’s like she crawled into our heads.. I’d of given 11/10 if possible

Sent by Debbie Dobbins

I can’t thank our travel councillor Fiona enough for finding us great flights and sorting every little detail out for us . It took all the stress out of booking a holiday and her communication throughout was fantastic. We will definitely be using her again . Thank you .

Sent by Julie Modd

Really helpful and very professional.

Sent by Jason Gee

Fiona understood exactly what we were looking for and found us the exact trip we required at a very reasonable price

Sent by Lorna Allam

Great service from Fiona

Sent by Craig Zlotowski

Very attentive to my requirements for my lad and me. Fabulous service and would definitely use Fiona again in the future

Sent by Tracey Radcliffe

Absolutely fantastic Fiona was so helpful and really listened to what we wanted in a holiday . We will definitely be using Fiona again

Sent by Jackie Smith

We have booked many holidays with Fiona and never been disappointed. Fiona is always on hand for any questions etc. And I have recommended her to my friends who have also used her. Lovely lady

Sent by Lynne Leedham

Brilliantl communication from Fiona followed up by explaination re registration of TC account, payment details etc Will definitely recommend & will book again through Fiona

Sent by Debbie Mcconnell

Fiona was the most helpful she could of been she advised and helped me to a destination I had never been to it made me feel safe to know she is helping us all the way thinking of our next long haul next year and it will be fiona helping us decide

Sent by Stephen Platt

Fiona was very professional & efficient in organising our holiday request, she made the whole experience seamless & was very foucused on our personal requirements - will definitely be using Fiona for our next holiday break

Sent by Mary Spencer

Hi Fiona Your expertise took away all the stress of working out flights and connections etc! I have already referred you to another friend of mine! You are courteous and knowledgeable and answer questions with care! I have no hesitation in recommending your service and referring you to others! Thank you Mary x

Sent by Aaron Macguire

Fast, reliable, professional.

Sent by Pawan Tak

Fiona is a real blessing, so helpful. so grateful for her hard work and efforts

Sent by Kathy Parry

Easy to deal with and listened to our requests

Sent by Pat Maclean

Very professional and efficient

Sent by Helena Palmer

Absolutely fantastic service from Fiona Whitehead. Fiona listened and completely understood my requirements. She provided lots of suitable options, helped me select and the completed all the relevant booking information and kept me informed throughout working to very tight timescales. I would not hesitate to recommend Fiona for anyone else's travel requirements, you wont be disappointed.

Sent by Helena Palmer

Absolutely fantastic service from Fiona Whitehead. Fiona listened and completely understood my requirements. She provided lots of suitable options, helped me select and the completed all the relevant booking information and kept me informed throughout working to very tight timescales. I would not hesitate to recommend Fiona for anyone else's travel requirements, you wont be disappointed.

Sent by David Procter

Fiona has provided an excellent service in pulling together our travel arrangements. She is approachable and made sure the trip was as requested and the itinerary was clearly detailed. No hesitation recommending Fiona and Travel Counsellors to anyone looking to make travel arrangements

Sent by Michael Richards

Fiona has been very helpful and professional throughout, keeping us informed every step of the way.

Sent by Paul Coates

Brilliant service and customer care!

Sent by Chris Ryder

Understanding my travel needs

Sent by Chris Sands

Fiona was incredibly helpful, nothing was too much trouble and when my work dates for my Australia trip had to be changed due to the company moving them, she sorted it out immediately and with no fuss. Really professional and personal service.

Sent by Jozie Stephenson

Really helpful, no pressure, thought of excursions too taking stress out of the trip.

Sent by Beth Currie

Fiona has been absolutely brilliant - she’s found us the most perfect trip! She has been patient, attentive and has listened to everything we’ve asked for. She took the stress away from me and we absolutely wouldn’t hesitate to recommend her or use her again. Thank you Fiona!

Sent by Jackie Smoth

Would highly recommend Fiona. This is our second holiday this year booked by her and the service she gives is amazing

Sent by Jenny Spruce

FIona was professional and knowledgeable and I am thrilled with the holiday result

Sent by Shane Smith

Once I knew we were booking a holiday, and had a budget, Fiona at Travel Counsellor was the only person I needed. I knew she had years worth of experience - and would find us the ideal destination. I will definitely be using Fiona again

Sent by JODIE JONES

Fiona has been so helpful from start to finish. Answered all my questions, tweaked things along the way to find my perfect package holiday to suit my budget. It took all the stress out of it and added to my excitement. I can’t wait for me and my partner to go and enjoy our little getaway. Thank you Fiona, you’ve been amazing!

Sent by Jason Begbie

I had a great experience with Fiona who was dealing with my holiday. And she went above and beyond, to help me find the best holiday great service, very polite, and really helpful and inbound recommend this travel service to anyone.

Sent by IAN CONROY

10 without a doubt! Fiona has been patient and flexible throughout our changing circumstances during booking our holiday. I have recommended her services already in the short time we have known her. Thank you Fiona!

Sent by Shirley Shepherd

Great help to us for all the booking of the holiday and hotel etc. Looking forward with confidence and support from Fiona Thank you

Sent by Joanne Holt

Fiona ticked all the boxes in my vague request to find somewhere in ‘Greece’! 1 week Skaithos and the last week in Skopolos. I requested sandy beaches, a pool on site, traditional taverna eateries and simple, rustic accommodation. We had the best 2 weeks holiday and stayed in some perfect locations. Fiona took care of all the checking in, managed to get our rep in Skopolos to hand over our return boarding passes too! The personal touch meant we only had to worry about the airport queues ??

Sent by Sam Gardner

Excellent service, easy to use and have better and cheaper options than any other provider I’ve tried.

Sent by Paula Stock

Excellent communication and service from Fiona. Always.

Sent by Stephen Gardner

Fiona was excellent. I didn’t really know where I wanted to go for this holiday so was asked to give some ideas of likes and dislikes - from this Fiona managed to create a holiday to my liking and then, with a few discussions, tweaked and changed the arrangements slightly to produce a package that fulfilled all my wishes. She did a brilliant job and I would highly recommend her.

Sent by Kyrie Travis

Fiona was fabulous throughout the process of finding and book our holiday. She is super friendly and experienced and made booking our holiday so easy! We would highly recommend using Fiona’s services, what a lovely lady and she’s fab at her job too!

Sent by Anne Sands

Excellent, thorough, patient and tentative service. Thank you

Sent by Daniel Harper

Fiona has been great, a pleasure to deal with! Thank you!

Sent by Janet Jackson

Fiona is always efficient friendly, helpful and extremely knowledgeable - she pulls all the stops out to make sure you always have a wonderful holiday.

Sent by Sylvana Evans

Fiona has been very helpful and a friendly service I thank her so much

Sent by Tammy Nye

Very professional and very helpful

Sent by Paulette Rickman-Morris

Very professional response

Sent by Nicky Wilkinson

Great service, went to extreme lengths to accommodate our needs, even when the prices of the trips were changing on a daily and sometimes hourly basis. I would thoroughly recommend Fiona for anyone with travel needs.

Sent by Sarah Derbyshire

Fiona provides an excellent, efficient service. We’ve been delighted with the holiday she has arranged for us. We wouldn’t hesitate in recommending her.

Sent by Joanne Farrell

Amazing service and a great deal booking our cruise thanks

Sent by Jackie Smith

Fiona is amazing at organising our holiday for us

Sent by Joanne Riding

I have recently booked a Mediterranean Cruise through Travel Counsellors. Fiona Whitehead, our consultant was fantastic, very professional, she took care of everything for me from flights, transfers, the type of cabin I wanted. Any thing I wanted to know she found out for me straight away, she was always pleasant, friendly and her knowledge of Travel is outstanding. I would certainly recommend Travel Counsellors and I will definitely book with Fiona in the future.

Sent by Pam Carrins

Fiona is passionate about her job and always applies my requirements to the finest detail. She is a first class travel councillor enthusiastic and caring

Sent by Richard Sears

I received an exceptional level of service from Fiona who took away all the pain of planning my forthcoming trip to America. Within 12 hours she came back to me with a fully-developed and costed itinerary that worked perfectly for me. Her professionalism and attention to detail was exemplary and the follow-up communications have been timely and comprehensive.I would have absolutely no hesitation in recommending her services to others. Indeed I already have!

Sent by Ruth Buchan

What a great personal service. Fiona really listened to what we wanted (an eclectic mix of things!!) and came back to us with a perfect holiday that exceeded our expectations. We can't wait to get away!