Based in Rugeley

Andrea Hill

It's Nice To Meet You

Hi, my name is Andrea and I look forward to becoming your personal Travel Counsellor.

I have worked in the travel industry for the last 25 years and absolutely love my job! In fact, it's not really a job to me - it's a passion! I love finding the perfect holiday, advising on every aspect and making recommendations based on my extensive knowledge. Hearing all about these holidays when the clients come home is my favourite part. Since 2001 I have worked from home so that I can be available at a time that suits my clients including evenings and weekends and can also fit in with family life.

Bespoke multi-centre itineraries around the USA, Canada, South America, Asia including cruise have become a more recent speciality and something I'm enjoying immensely as the demand for these types of holidays grows. Having our own destination management companies in most countries is a fabulous asset and lets me make bespoke itineraries with the help of colleagues with local knowledge.

Disney, Lapland and Cruise holidays are an area that I enjoy and are becoming more and more popular with my clients.

Over the years I have organised many holidays for large groups all over the world. My largest group was for 180 Rock n Roll enthusiasts flying from six different airports to an event in Tenerife! This kind of holiday takes a high level of planning but doesn't phase me at all!

Customer service is a priority and this is why I love being a Travel Counsellor, so that I can offer my clients the service they deserve at a time that suits them. I have access to hundreds of tour operators, cruise lines, hotels, car hire companies etc. I will happily recommend holidays that suit you, rather than just quote the cheapest. My many client testimonials are because I take the time to research the right holiday - just take a read of a few on this page. I always go out of my way to do anything I possibly can to make sure your holiday really is perfect.

I book a vast range of holidays from Brighton to Bora Bora, so don’t be afraid to ask for something different as I’m sure I’ll be able to find the perfect trip for you.

I look forward to speaking to you soon and helping you plan your forthcoming holidays both big and small. Thank you for visiting my page!

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My Blog

I absolutely live and breathe travel and I love to write about my experiences! Please take a look through my posts - you might find your own holiday inspiration.

Luxury Lodge Retreat

12 January 2021

Wow! Where do I begin? As a family, we've stayed at numerous luxury lodges in the UK but this one really was something special. We only went for a short break, but would have happily stayed for much longer. The English Riviera (Brixham, Paignton & Torquay) is our favourite part of the country and somewhere we've visited extensively over the last 35 years! However, this was our first time at this particular lodge. The lodge was set in an exclusive development of 15 lodges in a private area of a country park. Countryside views surround it but you're only 3 miles from the beach too. The lodge we stayed in was clearly very new and the owners had put so much thought into extra special touches that made it a real 'home from home'. The photos really don't do it justice at all! As soon as you walk into the lodge, you can tell it's good quality. A small utility room is the first room you come to, complete with sink, washing machine, cleaning equipment and a little goody bag for any dogs you may have in your party. This is a perfect area to dry dogs off after a muddy (or sandy) walk! The living/dining/kitchen area is open-plan and spacious with a 2 seater sofa, 3 seater sofa and armchair with footstool. The large Smart TV has Amazon Prime and Netflix accounts already on it to enjoy at your leisure plus a DVD player and Wii-U console. Next to the fireplace is a really snuggly dog bed (looked brand new) for your furry friend to enjoy and a chest containing books. The kitchen was well-stocked with two dinner services and two cutlery sets to choose from, numerous pots and pans should you wish to cook and a Nespresso machine for your morning cuppa. The usual suspects of cooker, microwave, hob and dishwasher make this a well kitted out kitchen. There were even additions of foil, cling-film etc. in the drawers. We've often found lodges lack enough cutlery and crockery but this one certainly didn't! The dining table was situated by the patio doors overlooking the expansive countryside views. Stepping out onto the large decking area, the views got even better and we were lucky enough to see an owl on one of our evenings. The hot tub was a lovely touch and used several times. A good patio table and chairs and an area to put disposable BBQ's made this a great family outdoor space. The lodge has two bedrooms but can sleep 6 people as the 2 seater in the lounge is a sofa bed. The master bedroom has a king-size bed (very comfy!) and en-suite shower room with WC and a HUGE walk in wardrobe! Lots of room to hang your clothes plus masses of shelving too. On further inspection, we found binoculars, a good hairdryer, extra fleece blankets, extra cushions, a Dyson plus more crockery! They really have thought of everything! The second bedroom is a twin and has plenty of room (this is where the wi-fi hub was situated, so great for the kids!) with a wardrobe and drawers for storage. Then the main bathroom is just along the corridor. As you can tell, we really liked this lodge and will definitely return soon. The owners have really gone out of their way to make it the perfect countryside retreat. All of the attractions of the English Riviera are on your doorstep too. We visited Brixham, Kingswear, Dartmouth, Torquay and Paignton during our stay. I could go on all day about what the area has to offer, but I'll save that for another blog in the future. If you'd like to stay at this lodge, please ask me for details.

Marvellous Malta

07 January 2021

We loved our stay at the DB Seabank in Malta in February 2020 so I thought I'd share it with you. It's perfect for all ages but particularly families with a kids pool, games room, kids club and a ten-pin bowling alley (we used this a lot!). The food is great quality, they cater really well for food intolerances and even fussy eaters too. There are a number of restaurants included in your All Inclusive. As well as an extensive buffet restaurant, there's a jungle themed American diner, Asian restaurant, Italian, Mediterranean and a Brazilian too! Large pool areas, indoor pool, spa, sports facilities, plentiful entertainment and a sports bar means there's something to keep everyone occupied. Even better is that the family rooms have a separate area for the kids with 'proper' beds (not a sofa bed in sight!). Rooms have air conditioning and ceiling fans too and they are a good size too. We explored most of Malta as we hired a car, but the bus service is fantastic too and you can see most of the island at a very little cost. I wasn't sure what we'd think of Malta as we'd been told it was "just full of churches" but whilst there was an abundance of churches, there was so much more too! Stunning scenery, picturesque quiet bays, areas with nightlife, history and culture galore and really friendly people. Would we go back? Yes, in a heartbeat!

Winter in Lanzarote

20 February 2016

Our February Half-term short break this year was Lanzarote. It was great to get away from the wind and rain of England and soak up some sun. Our hotel for the break was the 4* Sandos Papagayo Beach Resort in the lovely resort of Playa Blanca. Check in was swift and the staff were friendly and offered a glass of bubbles to start our stay. We'd opted for a Royal Elite room that guaranteed us a sea view, a renovated room and a whole host of extras. Our room didn't disappoint and was lovely and modern with an amazing view. Sweets and chocolates were waiting for our son, a bottle of Cava for us and lots of complimentary toiletries too. The Sandos Papagayo is a large hotel in a beautiful setting and a leisurely stroll takes you to the sophisticated Rubicon Marina with boutiques, restaurants and bars in abundance. Although we did venture out to the marina and a trip to the volcano, we really didn't need to as the hotel has plenty to offer both families and couples. There are adults only areas throughout the hotel including the green bar plus a large pool with bathing area and hot tub. The rest of the hotel is family friendly and includes 2 large pools (one activity and one quieter) and a shallow kids pool too. There are extensive sunbathing terraces offering panoramic views across to Fuerteventura which I liked as it meant you didn't get splashed! Quizzes, Bingo, Archery, Crazy Golf, Tennis and other activities are there to keep you busy during the day but the animation team weren't pushy at all. In the evening, there is low key entertainment in Bar Plaza followed by lively shows by the animation team in the theatre. Other bars throughout the hotel offered pool tables, card tables etc. and plentiful seating areas to chill out. The hotel promises 24 hour all inclusive and it didn't let us down! Alcohol is served until 11pm as per most all inclusive hotels but after this time, there is a snack bar (more like a small restaurant) that offers self-serve soft drinks, hot drinks, beer and wine until 8am!!! The snack bar is open at various times during the daytime too and has hot dogs, burgers, salads, cakes, rice dishes, pasta etc. plus freshly cooked pancakes every afternoon. During the night, the offerings are scaled down slightly but with the addition of a sandwich toaster so you can make your own concoctions! This proved a hit after a few glasses of wine! The main buffet restaurant is large with a lovely sun terrace and offers a multitude of salads, crudités, breads, vegetables, potato options with a paella station and another station offers live cooking of various meat and fish dishes. Yoghurts, Ice-Cream, Cakes, Pastries, Fruit and a couple of different hot puddings make up the dessert counter so it's hard to know what to choose!! Adjoining the main restaurant is the Italian Pizzeria (you can sit in either and have a selection of both restaurants offerings on your plate). The pizzeria is decorated traditionally and offers a buffet of pizzas, pastas and vegetables. The main draw of this restaurant is the freshly cooked pasta station where there are 3 different choices of sauces each night and the chef cooks it in front of you and adds your chosen herbs, seasoning, cream etc. This proved a hit with our family and everyone else we spoke to!! The Fusion restaurant offers speciality dining with Mexican and Oriental nights alternating. These had to be pre-booked but were not limited to the amount of visits during your stay. We tried the Mexican and it was lovely but we never got around to the Oriental as we loved the Pizzeria so much! The Fusion restaurant is also where the Royal Elite guests have their separate breakfast. It is a relaxed and quiet affair with a good continental choice, a large choice of cooked options plus an omelette station where they are made to order. Other facilities at the hotel include a well-equipped gym, Jacuzzis, sauna and hammam. There is also a popular kids club with playground area that is run by the animation team. Our Royal Elite status also gave us access to 2 lounges (one adult only and one family) with self serve premium drinks, snacks, newspapers, computers and the most incredibly comfy sofas to relax on. Also, when drinking in other bars, it gave us access to premium drinks at no extra charge also. The hotel was spotless throughout and the staff were friendly. It's a large hotel that takes a little while to get used to the layout but we really couldn't fault it. We will definitely be back soon!!!

Terrific Tenerife

10 September 2015

Having been to Tenerife 3 times previously (2005, 1997 and 1998) I was looking forward to a return visit and seeing how things had changed. I still wasn't prepared for such a big change! Playa de las Americas is known as a lively resort and sometimes a place that people try to avoid due to it's reputation. Yes, there are still nightclubs and bars along the 'strip' known as Veronicas where you can really let your hair down until the very early hours but that is just a small part of a very big resort. We didn't venture to that particular area but passed it in the car (still looks the same as when I was 18!). However, the area around the Parque Santiago complexes has been dramatically transformed to appeal to families and couples looking for a trendy and upmarket area. Miniature golf, Segways, Watersports, Designer Shops, Live Music, Entertainment, Play Areas and fountains adorn the palm lined walkways known as 'The Golden Mile' with the star of the show being the Safari Center. Opposite the Hard Rock Café, the Safari Center has designer shops, cocktail bars and an array of restaurant choices surrounding beautiful fountains that 'perform' in a light and sound show every evening. We had a beautiful Mexican meal in 'Hacienda Miranda' followed by cocktails at 'Harry's Bar' for the ideal spot to watch the show - it's popular though, so go early to get a good spot! During the day, 18 holes of miniature golf followed by a Sangria or two in a pavement café was a lovely way to spend the afternoon. As we're not a beach loving family, we spent several days exploring what the island has to offer. Our car hire allowed us to do what we wanted at a pace that suited us. A trip to Mount Teide was an adventure with lots of winding roads and intense heat. Cameron (my 8 year old) took lots of photos and loved being above the clouds and seeing the lava rock and the stunning scenery. The following day took us to the tropical north side of the island and a visit to the amazing Loro Parque in Puerto de la Cruz. This was our first visit to the popular zoo and we were blown away by the beautiful grounds, well-kept animals and amazing shows. We saw both the Dolphin and Whale shows and Cameron described them as "Epic!" and they've made family memories to cherish. Flat shoes, lots to drink and sun lotion are a must as it's a long and hot day but well worth it. The zoo was well organized and the pre-booked mobility scooter was appreciated by my Father-in-law. During the middle of our stay we had a wander around Costa Adeje which is at the far end of Playa de las Americas and offers mainly 4* and 5* hotels and very upmarket shops and restaurants with stunning views. On the other end of the scale, we had a brief visit to Los Cristianos but were a little disappointed with the seafront which had derelict buildings on the beach and a slightly 'tacky' promenade area. Siam Park came highly recommended by everyone we spoke to and offers great value for money - waterparks just aren't our thing so we chose not to visit. Our hotel was the 4* Gran Oasis Resort located next to the golf course at the back of Playa de las Americas. It's a good choice for families and has lots to offer with the best choice of food I've seen at an All Inclusive. However, the accommodation was a little dated and the attention to detail on the cleaning was slightly lacking. We had a look around the H10 Conquistador during our stay and really loved it's contemporary interiors and great location - would thoroughly recommend. I'm so glad that we went back to Tenerife and saw so much. It really has changed since our last visit and I'd have no hesitation to recommend Playa de las Americas.

Algarve short break

04 March 2015

Having been to the Algarve twice before but not for many years, myself and Graham felt it was time to go back and take Cameron for his first trip there. February isn't hot but it's certainly sunny and far better than the UK! We knew we wanted to stay in Albufeira Old Town as it's one of our favourite areas and we love the restaurants in the Old Town Square. It didn't take us long to decide that Rocamar Exclusive Hotel & Spa was the perfect choice for us. Stunning views, easy walk to the square and funky interiors made it very appealing and we were not disappointed. As it's more of an adults hotel, Cameron felt very grown up at being allowed to stay there and was not concerned at the lack of kids facilities as he knows there are other holidays planned this year with him in mind. We stayed in a Superior Sea View room on a B&B basis and could not have been happier with our room 422. Furnished in a very contemporary style with a cool and calming feel and views to die for, we were very comfortable. As our balcony wasn't overlooked, we were able to leave our curtains open so that we could wake up to a beautiful sunrise every morning - stunning! The hotel is a small boutique style with 88 rooms in total, a lovely spa area, sea view infinity pool, restaurant and bar area. Throughout the hotel there are funky interiors and interesting design touches that make it a really modern but comfortable choice. Once you walk out of the front of the hotel, your eyes are drawn to the fabulous vista in front of you. There are steps or a lift down to the wide, sandy beach where you can take a walk along to the new town area. Alternatively, you can take a walk through the cobbled streets of the Old Town to the main square where you will find lots of lovely restaurants and bars. The streets off the square are like a rabbit warren and each once has shops full of trinkets, souvenirs and specialities. Street performers and live music are not uncommon in the streets of Albufeira Old Town and make it a lovely place to sit and people watch. Sand sculptures are also a big feature on Fishermans Beach. Albufeira also has a new town known as 'The Strip' where you will find a large range of bars, restaurants, shops and a couple of nightclubs. This area is popular but is less traditional than the Old Town but still worth a visit. It's possible to walk between the two towns but is quite a distance so I'd recommend a taxi (around €4 each way) or the land train that takes you around the resort. As we were only on a 4 night break, we didn't venture too far but a trip to Vilamoura Marina is always a must. Top notch restaurants, trendy bars and people watching is the order of the day and of course looking at the beautiful (and very big) yachts. There are some beautiful 4* and 5* hotels in Vilamoura and some equally stunning golf courses catering for varying abilities. Just outside of Albufeira is Guia which is home to many of the villas in the area and also home to Piri Piri Chicken! A large shopping centre with food court and cinema is also situated in Guia plus a vineyard that you can take a guided tour around. The Algarve has lots to offer both families and couples and is one of my favourite places in Europe. Rocamar Exclusive is a beautiful hotel that I'd thoroughly recommend to couples who like stunning views, quirky interiors, nice restaurants nearby and relaxation. I'd definitely recommend upgrading to a Superior Sea View room as they are more spacious, individually designed and the views are worth the supplement! Although the hotel offers Half Board, I would recommend doing B&B as there are so many nearby restaurants to choose from.

Not what you'd expect!

04 March 2015

When you tell people that you are going to Butlins for your holiday, you see the look on their face and you know they have visions of people packed in like sardines and something out of Hi-de-Hi. How wrong they are! We first visited Butlins in 2011 when our son, Cameron was 4 years old as we knew he'd love the term-time break that specifically caters for under 5's with entertainment such as Thomas the Tank Engine, Bob the Builder, Barney etc. We chose Bognor Regis resort as we liked the look of the Shoreline Hotel which again is more for families with younger children. We knew Cameron would enjoy it but what we didn't expect was to enjoy it so much ourselves! In 2012 we went back to Bognor Regis resort and chose the funky Ocean Hotel that caters for younger and older children alike. Again, we were blown away by the lovely hotel, fabulous entertainment and general facilities and knew we'd be back one day. When the third hotel The Wave opened at Butlins Bognor Regis we knew we'd love it but as Cameron was now a bit older we'd need to go in school holidays so that the entertainment was age appropriate. So we booked The Wave for Easter 2014 for 7 nights. As we were going for a full week this time, we chose a 2 bedroom apartment within the hotel and upgraded to a high floor with sea view. On walking into our apartment on the 6th floor we were blown away by the size of it! A massive hallway with lots of storage led to a smart bathroom with colour change shower. Next to it, a twin bedroom with views over the park, a flat screen tv, hairdryer and lots of personality followed by our room with Kingsize bed (very comfy!), flatscreen tv, another hairdryer and a balcony which went around the corner of the hotel and was also accessible from the living room. The open-plan lounge included a dining area and small but bright kitchen with all the mod cons and even a miniature dishwasher. The lounge area looked out over the park and the sea and although we were in a central position, the room was incredibly peaceful. A large corner sofa and an aquarium theme made it family friendly. A massive benefit with the apartment was the individually controlled air-conditioning in each room so the children's bedroom can be a different temperature to the adult bedroom and lounge etc. making sure everyone is comfortable. On previous years we'd done the dining plan but this year we'd decided to opt for self catering. This didn't mean I did the cooking (although it was well equipped if you wish to), but that we ate in various places both on and off site. On site there are restaurants within the Shoreline and Ocean Hotels, an onsite pub with beer garden, a pizza/pasta restaurant, Turners restaurant (for a more upmarket feel) plus Burger King and a whole host of other snack bars. An American Diner was being built while we were there and looks set to be popular. A new addition this year was the ice-cream parlour which was certainly a hit with us. All the usual activities such as the huge Splash Waterworld complex, crazy golf, go-karts, bowling, fairground, climbing wall, zorbing, football coaching, archery, fencing etc. were on offer plus extra Easter activities. We enjoyed the springtime farmyard with lots of animals to pet and learn about plus the Easter Egg hunt around the resort. Even though the resort was at capacity while we were there, it never felt over crowded (something I'd been concerned about with visiting in School Holidays). We got to see all of the shows that we wanted to and take part in all of the activities too. The popular shows did generate queues but we'd bought Fast-passes in advance (highly recommended) so we just walked straight into each venue before the doors opened to the rest of the holiday makers. In school holidays the entertainment goes up a gear and caters for all ages. The only problem is deciding which shows to see as there are so many to choose from in varying venues. We loved seeing TV favourites Dick & Dom so much that we went back later in the week and watched their show again! Titan the Robot, Scooby Doo Show, Wrestling, Pantomime, 3D Animal show, Olly Murs Tribute, Robbie Williams Tribute, comedians and bands were all of the entertainment we managed to fit in and there was much more than that available! The Bob the Builder shows etc. were still on for the younger guests by 7 year old Cameron is now "much too old for that" although I did see him sneaking a look as we walked past one of the shows! Thoughtful touches such as deckchairs and picnic blankets around the resorts well tended gardens make it possible to have a family picnic whenever you wish. Happy, friendly staff on hand to help with whatever you need: Bicycle hire, character breakfasts, spa day at the Ocean hotel - it's all possible! Our hotel was a delight to stay in and offered a peaceful haven after a day of activities and entertainment. The on-site Soho Café bar at Wave Hotel offers snacks, coffees, soft drinks and cocktails and is a great place to sit and watch the world go by while the kids play on Wii, Xbox, Nintendo DS and a whole host of other technical wonders in the games zone. Easter was made all that more special with complimentary Easter Bunny food to leave outside our door plus an Easter Egg left in its place the next morning. Yes, Butlins is full on fun and exhausting at times but it's also home to modern, clean hotels at a high standard, an array of dining choices, entertainment galore and happy kids! What more could a family want out of their UK holiday. I'm passionate about Butlins (and UK holidays in general) so if you have any questions, please do not hesitate to ask me and I'll gladly talk you to death!!!

Cyprus Twin Centre

21 May 2013

From the moment we stepped off the plane at Larnaca airport, we knew we were in for a scorcher of a holiday. A mini heat wave had hit Cyprus and temperatures were soaring to 35 degrees! Very hot for the beginning of May! After a short drive in our hire car, we reached the outskirts of Nissi Beach and our hotel for the next 4 nights; Olympic Lagoon Resort. We were greeted by friendly staff that whisked us to our room in a golf buggy. Our room was a junior suite with pool view. The suite was quiet, comfortable, had lovely views and a separate area for our six year old son that was partitioned by sliding doors. For the next four days we explored 3 of the 7 pools (some were adult only) and we all decided the lazy river was our favourite! The lazy river was very peaceful and meandered past gorgeous gardens, the adult only Fisherman’s Village accommodation and the wedding venue. The five restaurants served a variety of food from Japanese, Cypriot Meze, buffet and snacks to our favourite; the 50's style rock n roll diner. During our trip I was keen to see some wedding venues as this is one of my specialist areas. Our own hotel, The Olympic Lagoon had a number of options with my favourite being the Olympian Gardens. This is a semi-private tropical garden area complete with pond, cave and bridge and the reception area Watermill Square was equally stunning. I also visited Nissi Beach Hotel and Dome Beach in the Ayia Napa area. As we explored the local area, we found the beautiful Konnos Bay. Stunning views from the cliff top and a lovely beach down below makes it a popular spot and I could see why. The 5* Grecian Park Hotel overlooks Konnos Bay and into the distance, Cape Greco. On day four we started our road trip to Paphos. On our way we stopped by at the popular Elias Beach Hotel in Limassol for a guided tour. As it was Easter Sunday in Cyprus, the hotel was hosting a special BBQ for lunch which looked very inviting! As Elias Beach is one of my most popular wedding hotels, it was great to see the stunning Sunset Pier in real life. It didn't disappoint and was just like the brochure. From Limassol we carried on to Paphos and the Alexander the Great Hotel which was to be our home for the next three nights. The hotel has only just recently re-opened after a major refurbishment. As we entered reception we were thrilled by the breath-taking view in front of us. The hotel staff immediately relieved us of our bags, brought us cold drinks and welcomed us. We made our way to the restaurant for a spot of lunch before checking into our room. Cypriot dancers performed while we ate (a special Easter treat). The choice of food was good and the waiters extremely helpful. After lunch we made our way to room 001. Wow! We'd been allocated a superior sea view room with beautiful views across the sea to Paphos harbour and castle. The room was spacious, beautifully designed with a smart TV, large bed, seating area, stylish fixtures and fittings and a huge bed – the comfiest I've ever slept in. A rain shower, music system and a window to the bedroom gave the bathroom the wow factor too. During our three nights at Alexander we couldn't have asked for better service and with one of the best positions in Paphos, we really couldn't fault it. A few steps from the pool is the promenade that leads to Paphos harbour and only 5 minutes’ walk from the hotel. A trip to Adonis Baths made for an interesting morning - thank goodness for our 4x4 hire car! The roads are dusty and very bumpy and steep. Lizards often run along the roads in front of you and our son compared the scenery to Africa in places. The small museum and beautiful waterfalls were worth the bumpy drive though! While in Paphos (on my quest to see wedding venues but still have a holiday too), we visited Athena Beach Hotel, three wedding yachts and were also lucky enough to see a wedding take place in our own hotel which was beautiful. While in Paphos we would have loved to have visited Paphos Zoo but the heat wave had gotten the better of us and we just couldn't contemplate walking around. Maybe next time...

My customer stories

Sent by Chris Price

We have used Andrea for a number of years, so have the in laws and now our kids use her services too. She understands what we're looking for and the job I do. Nothing is too much trouble and many a time she has had to change bits of our itinerary for one reason or another. Our next scheduled trip is for my sixtieth, taking in San Francisco, Hawaii, Melbourne and Singapore. She put together the trip and we can't wait. Andrea scores 10 out of 10.

Sent by Dennis Griffiths

Having dealt with Travel Counsellors and Andrea in particular on many occasions, the comfort of being able to give them and her the problem, concerns, requirement and wishes knowing that answers and suggestion will be forthcoming speedily is worth its weight in gold.

Sent by Jacqueline Jevons

We have just been on a wonderful holiday to Japan. We visited Tokyo where we did a city tour, river cruise, fish market tour and Sushi making. We then travelled to Hakone by Shinkansen (bullet train). Where we stayed in a Ryokan (traditional Japanese Inn), complete with an Onsen (hot spring bath) on our balcony and traditional Kaiseki (multi-course traditional meal). We caught a local mountain train, a funicular and cable car in the Fuji Hakone National Park. We were lucky enough to see Mt Fuji. We then went by Shinkansen to Kyoto (Japan’s old capital). We went on a guided tour visiting Kinkaku-Ji (Golden Pavilion), Nijo Castle and Ryoan-Ji Temple with its famous rock garden. We also went to a tea ceremony where we wore a traditional Kimono. We then travelled to Hiroshima. We visited the Hiroshima Peace Memorial Park. We saw the Atomic Bomb Dome memorial site. There are also quite a few other memorials and a museum in the park. It was quite a moving place. Whilst in Hiroshima we took the ferry (10 minutes) across to Mirajima. It was a lovely island with deer roaming around and the famous Itsukushima Shrine. Our final stop was Osaka. We went on a guided food tour sampling many local foods. All of his was arranged and booked for us by Andrea. We are planning to visit Japan again in a few years’ time to see more of the sights. We will ask Andrea to arrange it for us again.

Sent by Maureen Matthews

We have just booked a holiday with Andrea. She has worked marvels for us. She sorted all our questions and I would recommend her to anyone, she is so good at her job.

Sent by Phil Yeomans

From beginning to end Andrea helped put together a fantastic and memorable trip to New York for me and my wife. Nothing was too much trouble with good advice and sharing of her extensive knowledge all along the way. This is NOT your typical travel agent experience, this is a personal shopper experience without the financial penalties. It even involved her being woken at 4am by the airline on a Sunday with a problem on the day of our flight and she dealt with it, phoned me then went back to bed. Can't see a high street company doing that! I have no hesitation in recommending Andrea to assist you with your holiday plans and will equally be delighted to have her assist me again with future trips, and she is a lovely lady too.

Sent by Annisa Sharratt

Nothing is too much trouble for Andrea, she is vey honest and extremely helpful. Her service is first class; I wouldn't use anyone else!

Sent by Gemma Smith

We asked Andrea to book our recent trip to Lapland....we didn't have a clue where to start and Andrea took all of our needs and requirements and found us the perfect package! We booked it quite early and Andrea kept in touch with us throughout the months making sure we had remembered to book insurance etc as we are not the most organised of people Andrea really looked after us! We booked a cabin which was just amazing and the itinerary was just as exciting! The visit to the Arctic Circle to find Santa was jam packed.....we got to go on the skidoos, sledging, huski ride, reindeer ride, snow mobile to find Santas cabin, visit Santa, reindeer training centre and all hot drinks and snacks plus lunch were all included in warming teepee's. There was a lovely lady that looked after us so well in the cabin and couldn't do enough for us...greeting us with cakes and drinks every time we went back to the cabin plus cooking us a 3 course meal every night....we were so sad to come home especially the children and couldn't wait to tell Andrea all about our trip and we just had to write this review so other people can see how fantastic it is and how Andrea found us exactly what we wanted!! Thank you Andrea!!!! Can't wait to book with you again! Superb holiday that memories will stay with us forever!

Sent by Darren Owen

A pleasure to deal with and takes all the stress away from booking a holiday. Many thanks.

Sent by Charlotte Powell

A brilliant experience booking our first holiday with Andrea, it made booking everything a lot easier. It was really useful having Andrea's knowledge of the area we are staying in! Thank you!

Sent by Robyn Johnson

We have had an excellent experience booking through Travel Counsellors. Andrea has been extremely helpful whilst booking our wedding/honeymoon abroad as well as day trips and tours. Our emails have been answered very quickly and any questions we have, have been answered as well as helpful tips to make our holiday extra special. Thank you for all your help.

Sent by Sarah Hall

Andrea was a huge help in finding our perfect holiday when I didn't know where to begin! Nothing was too much trouble when I started making last minute changes and adding additional people to the original brief. I'll definitely use her again!

Sent by Maxine Nield

Another great holiday thanks to Andrea. We have already recommended this service to two people since returning home. Many thanks for a job well done!

Sent by Jacqueline Jevons

Andrea is always willing to answer questions however small & trivial. She offers suggestions & different itineraries. We are in the process of booking our 6th holiday with Andrea, we would not use anyone else now.

Sent by Robyn Johnson

We have had an excellent experience booking through Travel Counsellors. Andrea has been extremely helpful whilst booking our wedding/honeymoon abroad as well as day trips and tours. Our emails have been answered very quickly and any questions we have, have been answered as well as helpful tips to make our holiday extra special. Thank you for all your help.

Sent by Teresa Gardner

It was great to deal with some-one who wasn't trying to sell me something different to my request. I told Andrea the basics for my holiday and she came back pretty quickly with an itinerary that we were able to "tweak" to suit our individual requirements. I have already recommended her to a friend and will definitely be using her again in the future.

Sent by Joe Turner

Andrea organised our fantastic 3 week honeymoon in Argentina and Brazil. We'd had quotes and itineraries from several different travel suppliers but none that offered the level of personal service Andrea did. With lots of travelling, internal flights and hotels/trips to book, Andrea put together a great itinerary and made booking a stress-free experience. Always happy to help, friendly and attentive. Even when had a problem while away over the xmas period, Andrea was quick to respond. Will certainly be in touch when we've saved for our next big trip!

Sent by Agnes Green

I recently took our family of thirteen on holiday to Disneyland Paris. I knew this was going to be quite a task to meet all our requirements as our six grandchildren ages ranged from eighteen months to age eight. A friend then suggested I contact Andrea Hill from Travel Counsellors. I had many requests and questions regarding our holiday, good travel arrangements, a hotel within the Park with all amenities, Park tickets with fast passes. Pre-booking the restaurants with times that suited our children without queuing. I am very pleased to say all our requests and more were met by Andreas. Excellent service - the children even received a phone call from Micky Mouse prior to us setting off on our holiday, and our luggage was waiting for us at the hotel which she arranged to be sent ahead. I know look forward to using her services in the future and enjoy a hassle free holiday. Well done and thank you Andrea!

Sent by Lynne Higgins

I would like to say that Andrea has been extremely helpful and supportive in my booking of a surprise holiday for my husband. Excellent service - would definitely recommend her to everyone I know.

Sent by Aimee Love

Andrea couldn't have done enough for us. We're thrilled she organised our honeymoon. She was attentive, helpful and knowledgeable and took away all of the 'leg work' that we simply didn't have time to do ourselves. Many thanks!

Sent by Paul Viggers

Always helpful, always available outside of normal office hours which helps people who are at work. Always gives multiple options, advice, travel information over and above.

Sent by Nicola Higgins

Andrea is very professional and has excellent attention to detail. We would not use a travel agent after experiencing booking with Andrea. Always available to answer your query and nothing is too much trouble.

Sent by Chris Bickerton

I had booked a holiday in Ibiza - managing to get in the apartments we had used about 6 years ago, but needing flights I wasnt sure about weights of luggage transfers etc so I got in touch with Andrea. Best thing I ever did! Within half an hour the flights were booked, transfers sorted and knew what weights we could have and what we could take in cabin. Andrea came to my house a week before we flew with all the documentation, explained everything to me. Absolutely fantastic service took the worries off me and my husband was well impressed with the service as well. Next time we go away I shall be getting in touch with Andrea and letting her book the whole thing for us. And the service came with laughs and a smile - a big plus for me Thank you!

Sent by Becky Edmonston

We have booked quite a few of our holidays through Andrea and have always been impressed with her service. She listens to everything that you want from your holiday and always manages to sort it out. Nothing is a problem to her. Thanks again Andrea for all of your help! Becky xx

Sent by Sarah Butler

When I say Andrea trawled through countless holidays to find us Sani Beach, this is perhaps an understatement. Andrea will know I'm hard work when it comes to choosing holidays in that it's hard to pin me down to make a decision and I keep changing my mind about what I want. Andrea spent so much time on my query and was always professional and extremely patient. Indeed when I had discounted several options, Andrea went one stage further and discussed matters with her colleagues to try to see why nothing was reaching out to me. Andrea stopped at nothing to ensure she found a holiday with the wow factor and this was certainly what we got! The little extras she threw in were fantastic and much appreciated. Really nice not having to check in yourself and having written luggage labels - just something small can make a big difference. Felt very well looked after from start to finish. To get a text at the start of a holiday telling me to have a lovely time was a lovely touch. Wonderful holiday and great service from start to finish. Believe you me, I'm sometimes a difficult customer and expect high levels of customer care - I certainly got this from Andrea.

Sent by Tony Way

Andrea is a consummate professional, hugely personable, efficient, friendly and helpful. Andrea has delivered exactly what we were after at a very competitive price…will definitely return as a repeat customer and recommend friends. Nothing is too much trouble First class service…impressed!

Sent by Melissa Killick

As a bride getting married abroad, you have to put your trust in your wedding planner 100% to make sure they provide and recommend exactly what you have dreamt your big day to be. Andrea was spot on with her recommendations of the hotel and she dealt with everything very effectively and put me at ease with a lot of things. No problem is too big, no question is too silly. I would recommend her to anyone looking to take the pressure off planning a holiday or wedding. In fact I have already recommended her to a friend who was booked for next year. Book with Andrea Hill for the most memorable day of your life and you won't be disappointed, lovely lady and passionate about what she does. Thankyou again Andrea.

Sent by Paul Viggers

We have just got back from an amazing two weeks in Thailand. Initially we were struggling to make a decision on where to go in Thailand and Andrea Hill came up with lots of options for us but a colleague of Andrea's recommended Bangkok combined with Phi Phi Island. So we plumped for that and all the recommendations, options and detail provided were perfect. It is so reassuring to let someone who is so professional do all the organising for you especially when you are busy doing your own job it is a weight off your mind and it is difficult to find a travel adviser you can really trust, Andrea really does fit the the bill. The holiday more than lived up to expectations! From the moment Andrea personally delivered the final documentation and tickets everything ran like a dream. Every transfer, detail and itinerary item ran like clockwork and as it was the first time we had gone to Thailand it gave us so much peace of mind to just enjoy, relax and soak up the atmosphere, sights and culture of this amazing place. The reps in Thailand were also super helpful and the trips we organised via them also ran like a dream. This is without doubt the best holiday we have ever had, everything organised to perfection, hotels and destinations lived up to the recommendations and the service Andrea gives us is second to none. So much so that I already have her working on ideas for our next long haul with Travel Counsellors for early next year. The difference with using Andrea is that you really do get that personal service and customer service that goes the extra mile.

Sent by Mary Chipman

Andrea always surprises me by how quickly she replies to my requests! She is patient and knowledgeable and is a genuinely nice person. I recommend her to anyone who will listen as I want them to benefit from her expertise too.

Sent by Helen Banner

This is the 2nd year running we have booked with Andrea (our wedding being the 1st one) and have received excellent customer service again! She is always available to give advice on various destinations and assist you in booking the right holiday for you! I don't think I will ever go back to high street travel agencies or online agencies ever again. Why would we when we get such a brilliant, personal service from someone I would happily class as my 'friend!' Yes, I have recommended Andrea to all of my friends and family.

Sent by Victoria Sammons

I could not fault Andrea! Very patient with us, nothing was too much trouble :-) whenever I asked a question, she returned the answer almost immediately. Have already recommended Andrea to friends and colleagues and doubt I will book my holidays any other way! Just so easy!

Sent by Anthony Thrower

Andrea is the only travel expert I know who really knows what holidays mean to people and has an in depth knowledge of the alternatives available. She treats you as a friend not as a customer.

Sent by Philip Nield

We are very busy people looking after our own business. Andrea took care of every last detail of our holiday for for us, the price we paid matched our request exactly. No detail was left to deal with, we will be booking again with Andrea for our next holiday this year, It is very unusual, we find these days, to deal with such a competent person.

Sent by Bernadette Greer

I've just come back from my first holiday abroad and its all thanks to Andrea. I booked holidays before but didn't have the confidence in the agents to help me if a situation did arise, especially as I had a fear of flying. Andrea's husband Graham whose services I previously used suggested I chat with his wife and sent a number, it was the best call I ever made. I booked in January, had Andrea on the phone a few times, chatting as if we were friends. She answered all my questions and sorted everything I asked of her and more. "With us...it's personal" is a perfect description. I personally couldn't be any happier and it wont be long before I book a return trip to Jamaica and I will be using Andrea again. The flying was OK and the holiday was perfect. Thank you.

Sent by Mandy Clews

Andrea is always so helpful - I have given her several enquiries and I have now booked so I am very grateful for her patience but most of all I am grateful for her expertise. I really don't see why people book holidays themselves thinking they can save money when they can have someone like Andrea book it for them . Travel Counsellors all the way! Thank you again Andrea for your help and guidance.

Sent by Keith Asbury

Dealing with Andrea is like having a family member on the phone who has nothing but your best interests at heart.

Sent by Mary Chipman

Thank you Andrea for your super organisation for our holiday in Turkey. It was great that you were able to book our plane seats for both outward and inward journeys. This made the waiting time in the airport so much shorter. Much more time for shopping!! You have the patience of a saint when we are choosing our destinations for which we are very grateful. Hope to speak to you soon to book another holiday.

Sent by Terasa Thomas

I already recommended Andrea Hill even before I booked my holiday as she was so helpful to us to make our minds up. I asked her for recommendations in an area and she came up with a few and also gave me some back ground on each place. This helped us make our minds up and to trust to book with Andrea. Will be booking with her from now on.

Sent by Paul Viggers

Always prompt, courteous and gives such good customer service. The options offered are always explained in full and alternatives provided. As I work long hours being able to speak to someone outside of normal office hours totally takes the stress out of organising our holidays abroad especially when I am so busy. Also knowing we are financially protected gives us real peace of mind too. Working in a customer service orientated job myself I do not give praise lightly but I honestly can't fault the service and products we have received over the last 2 years great stuff!

Sent by Nicola Ryan

I would just like to say a massive thank you to Andrea for helping to find us the perfect venue for our recent wedding day and holiday. Andrea was brilliant in finding out everything we needed to know, from the choice of hotel and ceremony venue to the little but important things such as the reception venue decorations. She was always happy to respond to my questions and contacted the hotel on our behalf e.g to check what items were included in the room, organising extra baggage allowance with the airline etc. The thing that impressed me the most about Andrea was that she always responded to any questions or concerns we had so promptly and was always available to chat about our plans. If anyone is considering planning a wedding and like us, didn't know where to start then I would definitely recommend booking the holiday and wedding with Andrea who will literally be able to sort it all. She’ll put you in touch with the wedding coordinators, who we communicated with via the Travel counsellors Forum. However, Andrea was still there to help with any problems or questions.

Sent by Steve Peak

I cannot fault our experience with Travel Counsellors. The prices we were quoted (and paid) were at either the same or generally better than we could have got booking independently. In addition to that we also got the excellent customer service that is provided by Andrea. From location and hotel recommendations (which we went with) to the minor details that you may not even have thought about yourself (ESTA and International Driving License spring to mind), Andrea had it all covered. We had a fabulous time and we'll never forget our honeymoon. We'll also never forget to check with Andrea and Travel Counsellors before we book our future holidays as well! Thank you.

Sent by Mark Woodward

I travelled to Tenerife with my wife at the end of March. The service and advice prior to booking was superb. All paperwork and documentation was e-mailed to me in a very clear and concise manner. All travel plans and arrangements were perfect. Great help, great advice and delivered without a hitch. Many thanks and I will be in touch for my future travel bookings!

Sent by John & Emma O'Reilly

We were very happy with the service we received from our Travel Counsellor Andrea. It made booking our upcoming trip so much easier as we could just sit back and Andrea took all the hard work of trawling through online sites and still got the best deals. We will be sure to use Andrea again and will also be recommending her to family and friends.

Sent by Anne Robbins

Andrea was recommended to me by my sister. Having phoned Andrea with the details of the holiday that I wished to go on, the speed at which she responded to my request was amazing. She said she would get back to me in 30 minutes and she was back to me in 25. I have already recommended her to another friend. I will certainly contact her again.

Sent by Mike & Lynn Howarth

We have confidently used the services of Andrea for a number of years and can certainly recommend her to you. We have very recently returned from Asia following a monthly roundup of deals put together by Andrea and can say we have not been disappointed. There were many questions prior to going that were fully answered without any hesitation were reassured by the answers. We had her telephone number with us should we find problems whilst away, which did not occur but we found comfort in knowing Andrea would do her utmost to assist us and our family.

Sent by Dennis Griffiths

I have been a client of Travel Counsellors for many years and without doubt Andrea must come top of the tree. She is knowledgeable of all aspects of travel and helps pointing you in the right direction for the most suitable holiday for you. Most of all she does what she says, when she says she will, on time and in full. Andrea delivers what it says on the tin.

Sent by Gemma Rhodes

Andrea was extremely helpful in answering all my questions. There was never a time I didn't feel I could contact her. I have already recommended her to friends. I'm sure she will be just as helpful in finding their perfect honeymoon too. Will definately use her knowledge and service in the future. Well done.

Sent by Charlotte Downie

I'd just like to say how wonderful our honeymoon was and we couldn't have done it without Andrea. The service leading up to and after our holiday was faultless. Before our honeymoon, Andrea took the time to find out our specific needs and didn't stop searching until our perfect holiday was found! We felt that we could call her at anytime, and at no time did we feel a burden. I would recommend Andrea, without doubt, to anyone wanting a holiday of a lifetime! Thank you! We will never forget our honeymoon and everything Andrea did for us.

Sent by Simon Moore

Andrea is excellent in her field! I have already recomended her to my fellow directors at work who have booked holidays through her only last week. We will also be having Andrea looking into our business trip requirements going forward! Regards, Simon Moore

Sent by Helen Cooper

I couldn't have asked for a more personal, informative and caring approach by Andrea to find what best suited our needs for our small, informal wedding in Cyprus. She has kept us informed at every step of the way so far and I know that, right up to our departure date in May next year, I will be able to contact Andrea with any queries and feel confident that she will be able to answer any questions I have. Overall 100% better service than I have ever had from a local travel agent. Well done!!

Sent by Darren & Gaynor Woodhouse

We both wanted to thank you so much for all your help and advice throughout our whole experience, from booking our wedding to also booking our holiday, as well as all our families. We both feel we know you personally. The wedding went so smoothly and perfectly and both of the in-resort wedding coordinators Evelyn and Denise were there to carry on the same professional yet friendly service you gave us. So once again thank you so much!

Sent by Carly Morris ( previously Colohan )

Just want to say a huge thank you on behalf of us both!! You were a huge help from start to finish. Your knowledge of Protaras and the venues helped us no end and helped us make the perfect choice. You were always at hand to help reassure me and provide us with the assistance we needed. No matter what queries i threw your way you were able to help me sort them. Everyone has commented how relaxed i was planning my wedding and that is down to the fact that it was made easy by you and also Evelyn when we arrived in Cyprus. Thanks again for all your help and support and even after our wedding you have been great!!! Wish you all the success for your future.

Sent by Mary Chipman

Andrea was extra specially patient when we were trying to decide where we were going on our last holiday. After asking about our preferences for hotel, travel etc she gave us quotes and wasn't phased by us changing our mind about things at all. The organisation of the holiday that we eventually chose was fantastic, she managed to get us a brilliant deal on our flights and the holiday, including flights, hotels and transfers went very well. We had a super time and will definitely be contacting Andrea again to book our next holidays. Thank you.

Sent by Anthony Thrower

I have booked my holidays with Andrea for many years. She knows the travel business very well and has many useful options, both in locations, hotels and prices. The service continues after the booking has been made with help on travel arrangements, seat resevations and online check in. I have found the prices quoted by Andrea to be lower than other major travel companies many of which are now tied to major holiday companies. Andrea remains independant and usually beats the online prices you see on the internet.

Sent by Simon Moore

Andrea has arranged a few holidays for us now and seems to have a great eye for picking out just what we want. She arranged everything from our seats on the plane, private transfers to ensuring all the little things such as our room the location is just perfect. Andrea always seems to be available with a smile and I would recommend her services to others.

Sent by GERALD SLACK

ANDREA WAS VERY MUCH THE DRIVING FORCE IN ORGANISING MY SON RICHARD'S WEDDING IN CYPRUS .THROUGHOUT THE PROCESS ANDREA DISPLAYED A HIGH DEGREE OF PROFESSIONALISM WHILST DEALING WITH OUR CHANGING REQUIREMENTS,BOTH IN TERMS OF NUMBER OF ATTENDEES AND THE SPECIFICS OF THE WEDDING.ANDREA IS EASY TO CONTACT AND IS VERY PROACTIVE IN RESOLVING THE INEVITABLES HITCHES ALONG THE WAY . IN CONCLUSION I WOULD HAVE NO RESERVATION IN RECOMMENDING THE SERVICES OF ANDREA AND HER ORGANISATION

Sent by Richard & Gemma Slack

I'd just like to say you for the most amazing wedding, you went above and beyond for us to have our dream day and it was fantastic! Elias Beach is such a wonderful venue for a wedding, the staff are brilliant! We appreciate everything you done for us!

Sent by Dean Mitchell

Traditionally I have always used standard travel agents to book holidays but Andrea offered her services to book my honeymoon. As a honeymoon, the holiday needs to be perfect and have been emailing her at all times of the day with questions and queries. Each time she has been prompt and courteous with her responses and working together finally arrived on (hopefully) our ideal location for honeymoon next year.

Sent by Ruth Gray

Andrea arranged a trip for us to Cyprus to join some friends who were getting married. It was a brilliant trip- fabulous hotel and Andrea couldn't have been more helpful. We have to have several changes in flight days due to shifting work commitments and Andrea sorted all of that out for us. We had everything we could have needed and I would highly recommend her services!

Sent by steven whale

I have always used a local travel agent but after my dealings with Andrea there seems no point. I needed a late deal and called her wednesday evening as i wanted to take my family to spain the following week. She took some details of what i wanted and then called me back the same night with 3 choices of airports, hotels etc. I picked what I thought looked the best for us and called her the next morning. She booked it and got the travel documents to me the same day. She also organised car parking and emailed it across to me. Normally, I would have to spend an hour or so in a travel agents and this saved me so much time and the price was very competitive. Thanks Andrea, I would recommend to all friends and family, great great service.

Sent by alexia thomas

Andrea delivered excellent service from start to finish. She was efficient and helpful, nothing was too much trouble for her. I would have no hesitation recommending Andrea to anyone thinking of using her services to get married abroad.

Sent by Tricia Dance

Andrea, I would like to thank you so much for booking our holiday in Cyprus. I can honestly say everything was as we would expect. The hotel was amazing and the transfers to and from our hotel were punctual and friendly. My Nephews wedding was perfect. Thank you again and we will be coming back to you for our next holiday. I would most definately recommend your services.

Sent by Christine Dodd

Andrea was a star from day one, she was always happy to help and most of all I felt confident in her hands. She listened and provided us with all the details we wanted for our wedding. Nothing was ever too much trouble, any questions which we had she helped us. Thank you for making our day special.

Sent by Simon Hickford

After arranging our amazing wedding abroad through Andrea, we were more than happy to approach her again when it came to booking our honeymoon and we were not disappointed. Andrea provided us with a selection of holidays in the area we were looking at and found the resort we wanted at a very competitive price. When making the arrangements, Andrea made sure that we received all the available honeymoon offers and ensured that we were kept informed at each stage of the booking process. The whole experience from start to finish was smooth, professional and efficient. We were also very impressed with the personalised touches, such as the messages from Andrea just prior to our departure and on our return home. We will definitely contact her again when planning our next trip

Sent by jennifer gent

I contacted Andrea to book a wedding abroad with very little idea where I wanted to go Andrea listened to what we wanted and suggested several places. She prepared quotes for us for many destinations. Changing as many times as we needed. Andrea attended to every detail of our wedding and holiday nothing was too much trouble. Andrea was always quick with her responses and has made the whole experience of getting married abroad stress free. I would recommend Andrea to anyone and will definitely use her services again.

Sent by Janet Ainscough

From day one Andrea has always been friendly, reassuring and happy to help and I have felt confident in her hands. She quickly understood, from our phone calls, the type of wedding we wanted and provided us with lots of useful information and advice. Nothing is ever too much trouble,no matter how many times I have phoned with questions and she has helped friends and family too, travelling from all areas.I wouldn't hesitate to recommend Andrea to anyone, she is a star!