When you have someone so knowledgeable on cruises and our preferences after so many years of knowing our requirements it makes the booking process so easy. We’re very lucky to have someone like Angela

Angela has booked our cruises for many years and always knows exactly what we are looking for. She is friendly, helpful, professional and has sorted out any queries we have had to deal with travelling with our daughter who has disabilities. I would highly recommend her.

Hi we have been using Travel Counsellors for probably 20 years and in particular Angela who we find to be extremely knowledgeable about all things travel nothing is too much for her when it comes to making your holiday special Thank you very much Angela your a gem

After 40 years of traveling the world and cruising. There is no one better than Angela to look after your travel arrangements. I recommend her to all my friends. True Professional

As always Angela gave us brilliant service and we know she is always there to help

Angela is simply the best. We wouldn’t book a cruise through anyone else. Her depth of knowledge, impartial advice and friendly, personal service is exemplary

As always, fabulous service. A true professional who always puts her clients first. Angela always goes above and beyond and I highly recommend her.

Angela has always organised our cruises and she is brilliant, I would definitely recommend her!

Angela has been our Travel Counsellor for many years and I wouldn’t hesitate in recommending her to friends and family and even strangers I am so confident in her abilities and approach to travel. Great job Angela keep up the good work

The service provided by Angela was absolutely amazing, she couldn't do enough for us and nothing was too much trouble for her! She was really friendly and so helpful. She talked us through everything we wanted to know, especially since this was our first cruise and I immediately recommended her to my sister. We would definitely book with her again!

Angela has now looked after us for 22 years. Her impeccable service, attention to detail and knowledge are, in our opinion, unparalleled. She’s not just our Travel Counsellor, she’s our friend. Thanks Angela

Angela goes above and beyond the call of duty

Angela is an absolute gem who goes above and beyond to look after her customers. She has a lovely, bubbly personality and nothing is too much trouble for her. She is kind and caring and genuinely wants the best for her clients. Highly recommend using Angela to book your holiday as she has so much knowledge to impart.

As we’ve said many times in the past, we always use Angela because she’s honest, knowledgable, gives us great advice and is never, ever, pushy. And above all else, if we run into any issues or have any problems…..she sorts them out.

I have known Angela for quite a while now and it would be very difficult to find a travel agent with more knowledge and expertise on cruising. Nothing is too much trouble and she is always bright and cheery. Well done Angela and thanks for all your kind service. Long may it last ??

Angela never fails to deliver. Nothing is too much trouble. Would highly recommend her. Thanks for everything.

Fabulous experience from start to finish. Angela is very knowledgeable and helpful and nothing is too much trouble. I have travelled all over the world and used many travel agents over the years but none can compare to the standard of service I have received form her. I was absolutely amazed how quickly and effortlessly everything was done. Cannot recommend her highly enough.

Angela Oxley is the travel expert we turn to every time we travel. Courteous, friendly, knowledgeable and always eager and delighted to assist. Marvellous service. Why would we ever go to anyone else? We choose then sit back and let the tedious, sometimes fretful part of booking flights, trains, boats, hotels and transfers be left in Angela’s more than capable hands. And, during the eagerly anticipated holiday, we know that Angela is only a phone call away.

I would give a 12 if I could. Angela always goes that extra mile to meet our requirements. She works quickly and effectively on anything thrown her way; often late into the evening, at weekends and, bank holidays. Nothing is too much trouble for her. I would not consider using anyone else!!!!!!

I do recommend Angela to friends & family because she is the most knowledgable person I know with regards to cruising & nothing is too much trouble Thanks Angela you’re amazing

Have never had a problem with Angela booking our holidays, everything is done efficiently especially with tourism the way it is at the moment. Angela always makes sure that your covered should your holiday or flights be cancelled!

We contacted Angela after a glowing recommendation from a friend. We thoroughly agree with him. Angela is incredibly informed. Her service and advice was just what we needed as we booked our first cruise. We will definitely book with Angela again

I wanted the company to be aware of how helpful,professional and brilliant Angela Oxley is.She usually books our cruises,but she has just sorted out a problem concerning a lost refund cheque,which my bank lost!Angela offered to help after I asked for a telephone number I could try for P&O.I think Angela went out of her way to help me and succeeded.Can’t thank her enough.A very dedicated Travel Councillor.

Love Angela - can’t do enough to help I booked last minute cruise and she was amazing! Organised everything in a very short time

Love Angela - can’t do enough to help I booked last minute cruise and she was amazing! Organised everything in a very short time

We had Angela recommended by some friends. She was so helpful and knowledgeable we could not find any fault at all with the whole procedure of booking the holiday. She found the perfect holiday for us, sorted flights and transfers too, so we have absolutely nothing to worry about. She was extremely efficient and pleasant. We would definitely use Travel Counsellors again and would definietly recommend them to al our family and friends.

Always on duty wherever she is in the world. Exceptional service throughout. Couldn't do without her - may she never retire.

We have just returned from a wonderful Mediterranean cruise which was organised by Angela Oxley of Travel Counsellors in Harrogate. I cannot praise her enough for all the effort she put in to ensure our trip was memorable. I would recommend anyone thinking of booking a cruise and stay to go no further than Angela. It is not the first time we have used her services and we have never been disappointed. It definitely will not be the last. Thank you Angela.

We booked our first cruise via Angela in January 2002, my 50th birthday. It was magic, totally exceeded our expectations. Since then, we've probably been on a dozen or so more, all booked via Angela; and we have three more booked right now. We've also recommended Angela to several colleagues, friends and family members, none have ever been disappointed and we don't make recommendations easily, because they can backfire if you're not careful. The reason I'm writing to you now is because we recently had an issue with Princess; they dropped split flights on us for our Feb 2019 Mexican Riviera cruise out of LA and we hate split flights, we won't book a cruise if it has split flights. I emailed Angela who was on holiday, so I didn't expect an answer until she came back. Not Angela though, within 48 hours we have direct flights to LA, with Virgin as opposed to American (s much better) and she saved us over £500 as well! This is exceptional customer service, but we shouldn't be surprised, this is what we get from Angela. Yes, we could book direct with the various cruise lines we use but its never cheaper (in fact Angela is nearly always better value than going direct) but above all we know we get proper advice from Angela and she will always try and sort out any problems we may have, not that we've had many. We can't fault the service we get from Angela, she's just brilliant.

Angela always provides a helpful, friendly service and is very approachable .She always ensures that your needs are met and will go that extra mile to provide the highest standard of service. She is consistently efficient and instills great confidence and assurance that individual needs are met We have been very ,very pleased with the service she has always given us and we would highly recommend her..

We used Angela’s services for the first time to plan a trip to America. We had tried to use online travel agents to plan the trip, but found these agents were limited to fixed packages and didn’t allow us the flexibility we needed. We also spoke to two other bespoke travel counsellors, but when we researched the hotels they suggested we found that they were often in need of or undergoing redevelopment. Fortunately a friend recommended Angela, and she was fantastic. We gave Angela our preferred itinerary of 4 nights in New York and 4 nights in Boston and the time of year we wanted to travel and she came up with a number of options in terms of flight times, hotels and train connection between New York and Boston. We researched the hotels she suggested on TripAdvisor and found that she had found us the best hotels for our budget, with good reviews, central locations and reasonable prices. We are confident that we could not have found comparable deals without her input. Angela was professional, helpful, efficient and attentive throughout. She knows her stuff and we had complete confidence in the work she did for us. We have already been back in touch with her to help plan our next holiday and would wholeheartedly recommend her.

Angela has looked after us for nearly 20 years, in that time I have given her name & number to many people, whilst on holiday and at home. She has always done her best for us and has never let us down, I cannot recommend her highly enough, a 10 is not high enough.

Known Angela for quite a few years and always use her for our family holidays. Always brilliant service and always seems to go the extra mile.

Angela always does a great job for us and our wider family. She's extremely experienced and knowledgeable and doesn't push us, just what we want. We've been booking cruises with her for 15 years and will continue to do so as long as we're able. We've recommended Angela to several friends and colleagues, all have been delighted.

Angela is a gem. Her knowledge of cruise lines is incredible and thus enables her to provide a 5 star service. I cannot recommend Travel Counsellors in general, and Angela in particular, highly enough.

Angeia Oxley makes the whole experience seem like an experienced best friend doing all the organising for you , thank you once again Angela

The whole of the booking process was seamless and undertaken in a professional but very personable manner. On two occasions we altered our requirements and both were dealt with expeditiously despite Angela having to back track and alter the booking. We have booked via Angela previously and wouldn't hesitate in doing so again. We were also very impressed with the speed travel documentation arrived. A 'hassle' free experience of the highest quality. Thank you.

Angela was extremely professional, concise and thorough when dealing with my request. She helped source, price up several holidays for me even after changing my mind several times. However she persevered with me and finally booked my upcoming honeymoon. Angela found me the best quote and delivered the best service throughout. I would and already have recommended Angela to family and friends. Thank you again. You’re a star.

We have been using Angela for quite a few years now and we find that nothing is too much trouble for her when it comes to finding the right holiday at the right price. I would happily recommend Angela to all my family and friends knowing she would do a good job. She is quite an asset to your company.

We have been booking our cruises with Travel Counsellors for about 18 years now. We have been booking them directly with Angela Oxley for over 15 years, she is an excellent advisor. Over the years our needs with cruising have changed, as our children were 3 years old and 18 months when we first cruised so she has been all through their teens with us, and is now booking for us on our own, and I think she will be booking our eldest first cruise for him and his girlfriend next year. Angela covers all basis with the cruise, though she does know us very well now and usually just tells us what is the best ship and cruise for us when we ring her. I have recommended Angela to many of my friends and have given her number to all of them. We were extremely lucky to have a travel advisor as knowledgeable as Angela all those years ago, and I am glad that she is still our personal Travel Advisor to this day - we would not go anywhere else.

Angela is always there any time, any day, weekends, on holiday, and never in any way pushy but extremely helpful and caring. We never worry about anything once we have asked Angela to arrange a holiday for us.

Angela has always provided a first class service and has gone out of her way to help me. I have even phoned from various parts of the world when I've forgotten to take my ticket with me and Angela has always pulled out all the stops to help. Thank you Angela

The very highest and excellent service I have ever received from a travel agent. I have been on 13 cruises and many package holidays in my lifetime. She will always phone you back immediately and when promising to phone next day she is true to her word. She does become a good friend and is very helpful, giving ideas and her experiences of cruises etc. I am in the south of England and she is based in the north. I was told about Angela by someone we met on a cruise, and whenever we wish to book a cruise or any other holiday we will always contact her directly. She is an amazing, vibrant and enthusiastic person that I have met. I will continue to book my holidays through her.

Angela's service was 5* just like the holiday she organised for my wife and I. I knew exactly what I wanted, where and when I wanted to go. To be honest I even knew how much it was all going to cost after researching on the internet. A friend said that I should try Angela and she was able to utilise her 'contacts' to save us hundreds of pounds. All done in a friendly and efficient way.

Angela is fantastic!!. I don't know what we would do without her. I have been booking my families holidays with her for many years without any problems at all. It's great that Angela knows exactly what I require from a holiday with the needs of our children (soon to be adults) in mind. She takes all of the leg work out of looking for a holiday. Many Thanks for years of great service Angela.

Following a recommendation from a friend, I contacted Angela to see if she could book us a cruise. I was anxious as had never cruised or spent quite that much money on a holiday before. Angela was fantastic. From the moment I explained what we thought we wanted she advised, suggested and helped us in our choices. I can't recommend her highly enough. A star. Thanks Angela. We'll be back !

Angela has been assisting with our holiday plans through Travel Counsellors for about five years. Throughout that time the service provided has been of the highest standard. There is no doubt that much of Angela's success can be attributed to her cheerful disposition and the fact that she does what she says she is going to do; easy really, but too few people seem to do that these days.

My wife Anne and I have been fortunate enough to have Angela look after our holiday plans for several years now. She has always delivered the goods, ringing back when she says she will and nothing is too much trouble. I would (and have) especially recommend Angela to anyone who is thinking of taking a cruise for the first time as her knowledge in this area is exceptional.