Based in Folkestone

Bianca Whalley

Available for new enquiries

It's Nice To Meet You


Hi, I'm Bianca and thank you for stopping by and taking the time to visit my page.
My passion is travel.

I cannot think of anything else I would want to do, I have worked in the travel industry for over 24 years, I launched my business in 2019 and with the amazing support of Travel Counsellors my business has grown to be very successful with many repeat clients and 5* client testimonials

I have been lucky enough to have travelled to many places across the world, these include many European destinations, Sri Lanka, The Caribbean, India, the Indian Ocean, cruising and skiing to name just a few. Having first-hand experience of a destination is key when planning your perfect holiday.

As well as having travelled myself I have created many exciting adventures for my clients these include an amazing tailor-made 6-week trip starting in Japan to New Zealand to Thailand, A tour of Malaysia, Safaris, Cambodia and Vietnam, Florida, Australia and New Zealand and many European holidays.

How I work As a Personal Travel agent.
As an independent personal travel agent, I have access to 1000’s of holiday suppliers all of which are 100% financially protected by ATOL as well as travel counsellor's unique financial trust, which means you can relax knowing your money is safe with us.
To help me find your perfect holiday, I always ask for a phone consultation before I start to look. After our initial phone consultation, I take time to research your holiday, taking into consideration your likes, wants and needs and work with you to find and create your perfect holiday, if I dont get it right the first time I will keep looking untill I do. As your personal travel agent, I work from home with no distractions and am always just a phone call away as well as being available by email or on messenger if this is better for you.

Having the support of a global travel company – Travel Counsellors – I offer a warm, friendly, completely personal and professional service. I offer exceptional customer service to ensure every holiday meets and exceeds my client's expectations.

When you are looking for your perfect holiday please contact me i'd love to talk and turn your travel dreams into reality.
Please take a look at look at my customer testimonials below.
Travel is my passion, not just a job.

signature

Contact Me

Whatever your holiday needs I'm here to help you, so simply give me a call or send me an email with your contact details on and I can get things started for you:

Find me on social

My customer stories

Sent by Laurie Buckham

Date of experience: 03 August 2023 Wonderful travel agent! Very happy with the service I received from Bianca Whalley. From the first telephone call, when Bianca listened to my wish list, she came up with a wonderful week away and recommended a fabulous hotel, which in our opinion was the best-positioned hotel in the area. Bianca was in contact throughout and everything went so smoothly. She also assisted in organising a special trip for my husband’s birthday whilst away. We thoroughly recommend Bianca and we will be returning clients. Thank you for all your efforts Bianca, in helping to organise a memorable holiday for a special occasion! Date of experience: 03 August 2023

Sent by Paul Stokes

Date of experience: 08 August 2023 Bianca Whalley our travel counsellor provided us an excellent service in finding our perfect luxury holiday. She was knowledgeable, professional, and helpful, and took all our wishes into account and found us what we wanted. Would highly recommend .Many thanks Bianca from Jo and Paul

Sent by Carly Ciantar

Date of experience: 15 August 2023 Amazing friendly and efficient service! First time booking through Travel Counsellors for us and Bianca didn’t disappoint! We explained our ‘brief’ for a last-minute mini-moon idea and were given a few options to choose from location and price-wise. We chose Santorini and it was just incredible in every way! Bianca made booking a break so stress-free for us at that crazy busy time pre-wedding - only a few conversations were needed to organise, book, and pay for our perfect mini-moon, at convenient times for us. All of the necessary documents were printed and delivered to us, as well as sent electronically. The bottle of bubbles was an extra special touch! Bianca also messaged to check in with us on our arrival, while we were away and on our return. All in all, we couldn’t have asked for better service or a more perfect mini-moon! Thank you so much, we will be recommending you to others! Date of experience: 15 August 2023

Sent by Stephen Thorpe

Traveled in August 2023 This is the easiest 5* review I have given. We booked our holiday to Barcelona with Bianca Whalley and would recommend her highly. Nothing was too much trouble, she was attentive, friendly, prompt, and very knowledgeable, I felt like she was my very own personal assistant, I would message her every time I had something on my mind, thinking she would reply during office hours but my replies came straight back! The booking process was stress-free and simple, Bianca checked us in, booked our seats, sorted our transfer, and produced a wonderful itinerary Once in Barcelona, Bianca contacted us with the transfer details and checked we were ok, she then checked in with us again to update us on the transfer back home again. We have already booked our dream holiday to Australia with her, and would not hesitate to book more. You deserve all the 5* reviews Bianca!

Sent by Natalie Maiden

Traveled in September 2023 Magical South African Safari We booked our South African Safari with Bianca Whalley. This isn't our first bucket list holiday booked with her. Bianca knew it was on our list and found this amazing trip for us. The lodges at The Sebatana Private Reserve are gorgeous. The food, staff, and Safari drives are just incredible. Bianca as usual saw to everything for us, we didn't have to worry about a thing. Her service to us and the holiday itself were both first-class. We'd love to return there one day. And of course. Bianca will be in charge of our trip.

Sent by Gary O'brien

Traveled in September 2023 something special for our 30th wedding anniversary I was looking for something special for our 30th wedding anniversary. Decided on a river cruise down the Nile but wanted a hotel stay afterwards. Thankfully I found Bianca Whalley, she listened to what we were looking for and understood. The fabulous trip she arranged for us was something I could never have imagined, it was perfect in every way. We had a 3-night stay in Cairo a week cruise then a relaxing 4 nights in Luxor. Every aspect of our journey was booked/managed to perfection. Will recommend Bianca 5*

Sent by Ben Davis

Rated 5 out of 5 stars 6 Apr 2023 Bianca - the best in the business! Fantastic from start to finish - Bianca was patient and amazing at every step of the way in booking our holiday of a lifetime - we have used Bianca on numerous occasions and wouldn’t hesitate to recommend her and also wouldn’t ever book a trip without her!! Date of experience: 07 March 2023

Sent by Sue Winder

Rated 5 out of 5 stars 20 Mar 2023 Holiday of a lifetime ?? We gave a brief to our Travel Counsellor ,Bianca Whalley, regarding budget , countries to visit but with an open request for a suggested itinerary. Within a few days, a plan had been put together, by Bianca, and forwarded to us. The detail of her response gave us the greatest confidence that we had chosen the right travel company to deliver. This holiday from the 31st of January to the 18th of March was a bucket list idea to cover the three countries, Japan, New Zealand and Thailand that enthused us. Our ages of 74 and 63 meant that this was to be a holiday of a lifetime with memories to be cherished for the rest of our lives. Our experience totally rewarded in every aspect and this must be acknowledged with our thanks to Bianca and the backup team that TC must have provided. We will have every confidence in recommending your company in the future. Date of experience: 17 March 2023

Sent by Clare Bond

Rated 5 out of 5 stars 24 Mar 2023 Iceland adventure Bianca organised this amazing adventure for us two. She arranged the tours, which were excellent and sorted out the changes that were needed. Her communication leading up to our holiday, and during, made it all stress free. I would definitely use her again for a holiday x Date of experience: 20 March 2023

Sent by Mercedes Coleman

Rated 5 out of 5 stars 3 Apr 2023 Thank you again Bianca Whalley! Cannot thank Bianca Whalley enough! This is the second holiday we’ve booked with her and she’s just amazing! The service she provides is so personal and she is helpful, patient and really puts her all into getting your perfect holiday created! Looking forward to our family holiday now! Thank you again Bianca!

Sent by Clare Drury

Rated 5 out of 5 stars 2 days ago Bianca is the BEST! We had an amazing holiday thanks to Bianca. Everything was meticulously planned for, with excellent communication along the way, leading to a truly magical time in Barbados. Thank you and we certainly hope you can help us with our next holiday! xxx Date of experience: 09 April 2023

Sent by Paul Swaby

A brilliant and extremely knowledgeable Travel Councillor. Took note of all ours needs and surpassed them. Fully looking forward to going on our Holiday, arranged by Bianca, which removed much of the stress.

Sent by Katrina Harris

I was on the phone with Bianca and she doesn't know this but my mouth kept flapping as she answered virtually every question I was going to ask about our booking.!

Sent by Hannah Ling

Excellent service

Sent by Stavroulla Doshi

Amazing service came up with some fantastic options for us to consider, accommodated a few amendments and booked an amazing honeymoon in 2 of contacting Bianca…. Can only highly recommend.

Sent by Donna Starley

Bianca was very helpful, answering any questions we had and letting us know of any price increases/decreases

Sent by Donna Starley

Bianca was very helpful, answering any questions we had and letting us know of any price increases/decreases

Sent by Donna Starley

Bianca was very helpful, answering any questions we had and letting us know of any price increases/decreases

Sent by Jodie Jackman

Really competitive prices compared to usual high Street operators.Amazing at responding quickly to any enquiries. Friendly and really professional service. Looking-glass forward to our trip!Thank you Bianca!

Sent by Deborah Dickenson

Disgruntled that I didn’t know about Bianca and her services before. Nothing is too much trouble. We have total confidence in leaving travel plans in Bianca's hands Will definitely use again and again x

Sent by Robyn Stanley

Bianca was INCREDIBLE! Honeymoon planned and booked in a few days, she even went to the trouble of contacting the hotel on our behalf to sort out a room upgrade! ?????????? from me!

Sent by Sally Annan

Bianca is brilliantly patient and helpful. Have already recommended her to my friends.

Sent by Paul Ives

Very helpful , quick response to my queries

Sent by Clare Drury

I am happy with Bianca's very professional service, she has selected the holiday package we requested, her communication thus far has been excellent and we are looking forward to our holiday!

Sent by Clare Drury

I am happy with Bianca's very professional service, she has selected the holiday package we requested, her communication thus far has been excellent and we are looking forward to our holiday!

Sent by Clare Drury

I am happy with Bianca's very professional service, she has selected the holiday package we requested, her communication thus far has been excellent and we are looking forward to our holiday!

Sent by Lee Donovan

Very helpful service and always willing to go the extra mile for your holiday

Sent by Carol Thorpe

Bianca is so enthusiastic, patient and knowledgeable. She works all hours and always manages to be helpful and friendly, even though I must be a very frustrating customer, she has never made me feel this way. I have, and would definitely highly recommend her..

Sent by Richard Turner

Date of experience: 01 September 2022 South Africa/Zambia Trip We explained to Bianca we wanted to go on a safari and to visit Victoria Falls. Following this Bianca stayed in touch throughout her search and shared the options. The final itinerary was shared which was explained fully to us before departure. The process was straightforward, efficient, Bianca's communication was great, she also coordinated all the arrangements with African Connections. The holiday itself surpassed all our expectations, the flight connections and pick ups all worked with the hotels were great, with final experience, the safari, just incredible, the lodge, food, drives and staff were first class. We would definitely recommend her and use Bianca's services again, she was attentive, communicated everything with us and listened to what we wanted, what she had organised was well beyond what we expected. Thanks so much.

Sent by Emma Pellegrino

Traveled in February 2022 Bianca helped us plan and book our honeymoon back in Feb 2022 Nothing was too much trouble and she made us the perfect itinerary for Dubai and the Maldives. We gave her our budget and she worked her magic finding us some amazing places. Bianca is super organised and always contactable so you’ll never need to worry Would definitely book again. Thank you for creating our dream trip

Sent by Collette Florence

Bianca Whalley - Top Notch Travel Counsellor Bianca made finding and booking our family holiday so easy. We had an amazing time and the lead-up to the trip was well organised. Bianca stayed in touch and responded immediately to assist when we discovered my son's passport had expired. Will definitely use Bianca again for my trips and would highly recommend for sure! Thank you for making our holiday magical xx Date of experience: 13 August 2022

Sent by Debbie Mcparlin

Greece family holiday When we started to look at holidays for my family. I was told about Bianca Whalley. At first, I was not interested and decided to look myself. There were quite a few of us going as a big treat for us and our family. After a few days of trolling through all the different hotels, I decided to give Bianca a call. From then on everything was taken out of my hands. She took over everything, from finding us the most fantastic hotel and to making sure we had everything we wanted. Always asking if everything was ok and any issues just pass them straight to her. The holiday was a dream and we have Bianca to thank for that. Never will I book myself again ?? Date of experience: 23 August 2022

Sent by Farida .

Traveled September 2022 Much needed getaway I have booked with Travel Counsellors several times now. Have not been disappointed throughout the Pandemic. This year left it very last minute to book a much-needed holiday. Bianca was amazing and booked us into a stunning villa in Corfu. All the stress of the trip is taken care of including checking in. It is also great knowing she is available throughout the trip ensuring we’ve arrived safely etc. Date of experience: 12 September 2022

Sent by Bev Steel

*Travelled in June* From meeting Bianca to even after the… From meeting Bianca to even after the holiday she was first class, what with information and experience of the holiday she was totally amazing! She is definitely a wonderful travel consultant!! We will sure be using you in the near future! Thank you so so much !!

Sent by Ash .

*Travelled in July * Fantastic service & recommendations Fantastic service from first engagement, through the holiday booking process, the holiday up until when we landed safely home. Given the travel disruptions this summer it was great to know Bianca was always available and on hand to answer any queries. Perfect service and would definitely recommend. Perfect resort options and flights as well.

Sent by Louise w

*Travelled In July* Bianca Whalley made our trip amazing We have recently returned from a trip through Singapore and Malaysia. We gave Bianca a rough idea of the places we wanted to visit along the way and she did the rest. We moved on to a new place every couple of days, our transfers were smooth, tour guides met us everyday to show us around and ensured we experienced everything available, our hotels were amazing, everything that Bianca had booked for us was absolutely perfect and so well organised. This trip of a lifetime would not have been the same without Bianca, she made it stress free, was always there when we needed her and her attention to detail for such a complicated holiday was spot on. We are already in the process of book our next adventure with Bianca??

Sent by Dominic Howden

*Travelled in August* I had an amazing holiday! I had an amazing holiday! Bianca was wonderful, Jet 2 really looked after us, and I remarked on the way back that I felt really supported. Had anything gone wrong, I knew that I would have people to call who would have put it right. Feeling supported on holiday is really important to me, and I highly recommend your services. In fact, I’ve already passed details on to a couple of people! I also loved the hotel (Grand Hotel Moon Valley) - a masterpiece of 70s design, with really laid-back, happy staff. 10/10!

Sent by Dominic Howden

*Travelled in August* I had an amazing holiday! I had an amazing holiday! Bianca was wonderful, Jet 2 really looked after us, and I remarked on the way back that I felt really supported. Had anything gone wrong, I knew that I would have people to call who would have put it right. Feeling supported on holiday is really important to me, and I highly recommend your services. In fact, I’ve already passed details on to a couple of people! I also loved the hotel (Grand Hotel Moon Valley) - a masterpiece of 70s design, with really laid-back, happy staff. 10/10!

Sent by Sarah f

*Traveled in August* Fab service! Just returned from a fab holiday in Cyprus. A huge thankyou to Bianca Whalley for ensuring all our holiday needs were met, all our questions answered and just providing an all-round great personal and friendly service. She took all the booking stress away! Will definitely be recommending her and booking through her in the future!

Sent by Gemma Jarvis

*Traveled in August* Fantastic service from Bianca Bianca helped us book our first ever cruise that we have just returned from. She was great right from word go looking into lots of different holiday options before we settled on the cruise, I was very indecisive yet Bianca continually reassured me it was no bother she was happy to keep searching to find my perfect holiday. Once booked she helped us arrange excursions and other pre-cruise extras. She was also great at helping us understand all the pre-cruise COVID rules. Nothing was too much hassle for her and she was always available on the end of the phone and even checked in with us now we are home to ensure everything went smoothly, which it did! I would 1000% recommend everyone book a holiday with Bianca ???? Thank you again Bianca

Sent by Sean Davey

Corfu, you’ve been a blinder ?? Big shout out to Bianca Whalley who at very short notice put together a tailor-made package around our requirements hitting the nail squarely on the head ?? especially with all the headache around travel atm with Covid. Thoroughly recommend giving her page a like to see all the destinations on offer to inspire you to get traveling again, very professional but personal first-class service ??

Sent by Sharon Richards

Bianca will go above and beyond to provide you with the perfect holiday. Nothing is too much trouble and she will continue to search until she fulfills your requirements. I have booked my daughter and son in law a holiday with her and she even sent a little gift for them as it is for a special occasion. I have booked a big holiday through her for 2022 and her holidays are all covered by Atol so no worries there. Would definitely recommend and I will be using her again .

Sent by Debbie Powell

Bianca found us the most amazing week away in the UK, we were looking for a family and dog-friendly break within a budget, with the criteria of just needing to look at a different four walls post lockdown and spend some quality time as a family. Bianca found us a number of options within our budget and once we selected the preferred option, the booking process was so smooth. We have just returned from our week away and we can’t thank Bianca enough, it was perfect, perfect location, beautiful house and all the information Bianca found for us re what to do in the surrounding area was invaluable. As a working mum during lockdown, I definitely didn’t have the mental capacity to pull the week away together. I can’t recommend Bianca enough, she made the process so smooth, really cared about what we wanted and took all the pressure off the process. We will definitely be using Bianca again when we can hopefully go further afield.

Sent by Andy Markwell

Asked Bianca for advice on booking holidays given the current situation around Covid. Extremely helpful with some really useful information, without any pressure whatsoever to book anything. much appreciated!

Sent by Paul Holloway

I contacted and asked Bianca to look into some ideas for a great, energetic but equally relaxing family holiday here in the UK. Loads of communication, ideas, and suggestions came back from her, clearly showing her listening to our requirements. We promptly then booked a Hoseasons holiday in Somerset through Bianca, where we then had access to a very self-explanatory app detailing our trip, the itinerary, and payments that needed to be made. Bianca was very flexible, easy-going, and was always there to answer any questions that may have cropped up. Even down to the last day before we checked in, she sent a message ensuring we were ok offering that personal touch and ensuring attention to detail. I would totally recommend her services and would absolutely contact her again for any future trips.

Sent by samantha May

We booked our honeymoon through Bianca for next year, we changed our mind a few times on where to go but Bianca supported us each time to find the perfect places. excellent customer service throughout until we eventually settled on somewhere. would use again for future holidays and recommend to others. thank you again, Bianca

Sent by Gemma Gurvizt

I can't express how helpful Bianca was whilst helping book a surprise holiday for my partners birthday! Nothing was too much stress and she really knows her stuff! Will be using time and time again and fully recommend!

Sent by Mark Williams

Bianca was recommended to us from a friend and she certainly lived up to her reputation! Very professional, patient and totally dedicated to matching our desires with a location. Excellent customer service and attention to detail are very personal to us and Bianca could not be faulted. Nothing too much trouble and she listened to our requests and found us our perfect holiday! Recommend highly!

Sent by Sally Taylor

After spending too much time online trying to rebook our cancelled honeymoon, I asked for recommendations for help on my Facebook and Bianca was recommended multiple times so I got in touch. She took the time to find out exactly what we were looking for and soon found us the perfect honeymoon that's ticked every box and some. Bianca sent us locations I hadn’t even considered, beautiful hotels, and took into account all the little extras such as extra luggage and transfers so the price quoted was everything we needed rather than optional extras. She went out of her way to ensure the options were accessible due to me having mobility issues which I’m sure made things tricky. Fantastic communication, every question answered and has just made the looking and booking process the easiest ever. We’re so excited about our planned honeymoon even if it will be for our first wedding anniversary. Will definitely come back to Bianca for future trips and will recommend to anyone looking for a holiday. Thank you, Bianca, from us both ??

Sent by Carole Nicolle

Wow! What can I say? I’ve just booked my first family holiday in 7 years with Bianca! She has been amazing. Every question I had, Bianca spent time researching and then answering for me to ensure we had the best holiday at the best price! Nothing was too much trouble and I couldn’t have asked for a more perfect holiday. I feel completely safe having booked this holiday for next year even with everything going on in the world right now. I cannot wait to spend some family time together in what will be my children’s first-ever holiday abroad. I really can’t thank you enough, Bianca! You’re a diamond.

Sent by Michaela Jones

From a very weary online holiday booker, I found Bianca! Couldn’t have been more helpful, beared with us booking 2 families onto a holiday, kept communication open, found us a great deal and kept rechecking to make sure was the best could find! Great service took all the worry away from doing it myself! Booked well in advance ready for next year! Will defiantly use Bianca again as made the whole process easy to do! Highly recommend to anyone!

Sent by Jo Harrison

After persuading my partner to book a holiday so far in advance, I went straight to Bianca to see if she could help! It was great to pass the job to someone else who takes everything you want and finds you the perfect holiday. It was like visiting a travel agent from the comfort of our own home, and we now have a great holiday to look forward to at a fantastic price! Thanks to Bianca for all your help and even working on a Sunday to get things booked before the offer finished... we'll definitely use Bianca again! ??

Sent by Sheila Knapinski

Thanks, Bianca for helping me book my holiday of our lifetime you made it so easy I was really worried about it till my friend Diana told me about you. Definitely going to come to you all the time now. Good to know there’s someone you can not only trust but feel like you’re a friend as well xxx

Sent by melanie Pattenden

Bianca has a wealth of knowledge and experience in the travel industry! She really gets to know her customers and their requirements to ensure she tailors the perfect trip for you. I wouldn’t book anywhere else, you can’t beat the personal experience and service she offers!! Plus knowing your holiday is safe and financially protected! Thanks for arranging our trip to Disney Bee, can’t wait to arrange our next trip with you :)

Sent by lucy roud

Bianca is amazing! Very professional and really knows her stuff... she is willing to help you find the best suited holiday experience for you! After asking many of questions and chopping and changing our holiday package, Bianca was all over it and helped us find what we was looking for... she listens to everything you want and delivers the best solution! I can not wait to go to Finland to see the northern lights and will honestly recommend her services to everyone. Don’t hesitate to contact to book your next trip! You won’t be disappointed! Very quick response to fit around your working hours too! Thank you xx

Sent by stef Buxton

I messaged Bianca with ideas for a holiday. She called when she said she would and replied to messages quickly. She is very friendly and knowledgable and I would highly recommend anyone messaging her with their ideas for a holiday. I’m sure you won’t be disappointed!

Sent by Hannah Johnson

Bianca has been absolutely wonderful helping me find the perfect holiday for next year and the best price. Bianca has constantly been in contact with me with different ideas and doesn’t mind looking again when I keep changing my mind! 100% recommend and will definitely use for my future holidays. Taken the stress off of me trying to find the perfect destination and price????Bianca you’re doing a wonderful job!??xx

Sent by Darlene darts

I have previously used travel counsellors before that just specialise in just one type of holiday. So great to have Bianca who can combine different types of holiday. She is currently helping me arrange an Australia, New Zealand and cruise holiday. She has been so helpful with all the details and my requirements even though we still haven’t yet confirmed our final dates. Thank you, Bianca, for being so patient For those who like to book online but would like someone else to seek out that special holiday then Bianca is your person.

Sent by Sandra Hall

Today Bianca has booked a multi-destination holiday for me and I am so pleased. Thank you Bianca, you listened and understood the holiday I was seeking and even though you have been busy in Manchester, by all accounts, you made time to respond to my enquiry and you have been so professional, polite and helpful. Having now been through the process I have absolutely no hesitation recommending you and I am sure I will use your service again in the future.