Carli Lane

My expertise

Universal
Disney
Couples
Families
Multi-Generational Travel
Mexico
Ocean Cruise

I'm based in

Kent

Available for new enquiries

Your holiday, your way - without the stress

Welcome
Planning your dream holiday should feel exciting, not overwhelming. Whether you are picturing a magical Disney adventure, a relaxing cruise, a sun‑soaked beach escape, a chic city break or a fully tailor‑made itinerary, I am here to take away the stress so everything feels simple, enjoyable and completely personal to you.
As both my daughter and I are coeliac, I also understand first‑hand how important it is to feel safe and confident about where and what you can eat while you are away, and I specialise in gluten free travel as a result.

About me

I am Carli, your personal Travel Counsellor, based in Gravesend, Kent, where I live with my husband and our two daughters.
My career in travel began by chance over 26 years ago and I have never looked back. I have worked as a Cruise Specialist, Disney Specialist and Branch Manager, helping clients plan everything from spontaneous short breaks to once‑in‑a‑lifetime journeys.

One of my proudest achievements was fulfilling my dream of working at Walt Disney World in Florida. I spent an unforgettable year in EPCOT, serving beer and traditional fish and chips at the British pub and soaking up the atmosphere that makes Disney so special. That behind‑the‑scenes experience is something I now love to share with my clients, from practical tips to those little touches that make a Disney holiday truly magical.

Living with coeliac disease in our family means I know exactly what it feels like to worry about cross‑contamination, hidden ingredients and limited choices when you travel. Over the years I have built up a real specialism in gluten free holidays: from navigating theme park dining and cruise menus to finding hotels and resorts that genuinely cater well for coeliac and gluten free guests.

After taking time out to be a stay‑at‑home mum, I was thrilled to return to travel once my children started school and could not wait to get back to creating holidays and memories for my clients.

My travel experience

I have been fortunate enough to explore some incredible destinations, including:
Australia
The Caribbean
Greece and Italy
Malaysia
My ultimate passion is Disney holidays and I am on a personal mission to visit all six Disney Resorts around the world (three down, three to go!). Combined with my cruise and long‑haul knowledge, this means I can offer honest, first‑hand advice that goes far beyond anything you will find in a brochure.

Why I chose to be a Travel Counsellor

I chose to become a Travel Counsellor because I truly believe that thoughtful, personal service makes all the difference.
Your holiday should feel seamless, special and completely tailored around you. I will take the time to understand what you really want from your time away, then look after every detail so you can simply relax and enjoy it.

When you book with me, you will have:
One dedicated point of contact from start to finish
Tailored recommendations that fit your wishes and budget
Support and guidance at every stage, including while you are away
My aim is simple: to remove the hassle and give you complete peace of mind, so all you have to do is look forward to going.

What I can help with

I can arrange a wide range of holidays, including:
Disney and theme park holidays
Ocean and river cruises
Family and multigenerational getaways
Tailor‑made long‑haul itineraries
City breaks and short European escapes
Honeymoons and destination weddings
Holidays carefully planned around coeliac, gluten free and other dietary requirements
Whether you have a clear idea in mind or are not sure where to start, I will listen carefully, get to know what matters most to you and then design a trip that feels truly yours.

Let us start planning
If you are thinking about your next holiday, big or small, I would love to bring your ideas to life.

Get in touch by phone, email or by sending me a message through this page and I will come back to you as soon as I can.

I cannot wait to start planning your next adventure.

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Explore my guides and blogs

How I Became The Gluten-Free Travel Counsellor

How I Became The Gluten-Free Travel Counsellor

If you'd told me five years ago that gluten-free travel would become such a huge part of my business, I probably wouldn't have believed you

30 May 2026 3   min read

Why October & November Might Just Be the PERFECT Time to Visit Orlando 🎃🎄🚢

Why October & November Might Just Be the PERFECT Time to Visit Orlando 🎃🎄🚢

I’m already ridiculously excited for our next Orlando adventure… because this trip honestly feels like the ultimate combination of EVERYTHING we love

16 May 2026 3   min read

Why Disney Cruise Line Just Works For Us ✨

Why Disney Cruise Line Just Works For Us ✨

Planning a family holiday isn’t always straightforward — especially when you’re navigating autism and coeliac disease. After six Disney cruises as a family, I can honestly say this is one of the few holidays where all of us truly relax. So I wanted to share what it’s really like, and why we keep going back.

08 Apr 2026 4   min read

A Family City Break in Copenhagen: Culture, Fun & Gluten-Free Treats

A Family City Break in Copenhagen: Culture, Fun & Gluten-Free Treats

Looking for a family-friendly city break that’s easy, affordable, and packed with charm? Copenhagen might just be the perfect choice. We recently took a midweek trip to the Danish capital, and it turned out to be one of the best short breaks we’ve ever had. Getting There and Around Flying midweek not only saved us money but also meant fewer crowds – a definite win when travelling with kids. From

31 Oct 2025 4   min read

Our California Adventure... Take Two

Our California Adventure... Take Two

This year we decided to recreate a trip my husband and I took back in 2012 but this time with our children. After a very comfortable flight with United Airlines, we arrived into LAX. We hadn’t booked a transfer, instead opting for an Uber. To catch a ride share you first have to jump on a transfer bus to a designated pick-up point, once there you can order your ride share. Lyft usually works out

02 Nov 2024 6   min read

Disneyland Paris

Disneyland Paris

THE JOURNEY Since the removal of the direct train into Disneyland Paris Eurostar has two choices, travel via Lille or get the train into Paris and travel from there. We’ve travelled via Lille before so decided to book to Gare du Nord and get a private transfer. This saved us about £400! The train journey was great. Comfortable seats and plenty of room for luggage. Sadly the only gluten free offer

09 Feb 2024 7   min read

Walt Disney World Resort Hotel vs Lake Buena Vista Hotel

Walt Disney World Resort Hotel vs Lake Buena Vista Hotel

I recently returned from Orlando where I spent 10 nights in Lake Buena Vista and 4 nights at Disney’s Art of Animation Resort. We chose to do this as Disney has taken away a lot of the benefits for staying onsite, so despite having stayed in Disney hotels in the past, we thought we’d save money by doing a twin centre holiday. We stayed at the Holiday Inn Resort Orlando Lake Buena Vista, in a room

14 Nov 2022 6   min read

Disney Cruise to Nowhere

Disney Cruise to Nowhere

The moment I heard Disney Cruises would be sailing from Tilbury I KNEW I had to book one! As a HUGE Disney fan, there was no way I could see the ship docked across the river from where I live, and not sail onboard. We treated ourselves to a stateroom with a veranda, which was a mistake, because now I cant imagine staying in any other type of cabin. The great thing with Disney cruises though, is t

30 Sept 2021 3   min read

Staycation

Staycation

With all the confusion over testing and green & amber countries, we decided to do a mini staycation in Deal on the Kent coast. My two girls, aged 5 and 8, absolutely loved it. We often think we need kids clubs and lots of entertainment for children, but they were so happy to paddle, throw stones in the sea and go to the arcade. The only thing my daughter wanted was to put her toes in the sea, and

23 Aug 2021 2   min read

Our Californian Adventure

Our Californian Adventure

Do you ever scroll through Facebook and find photos from that trip, you know, the one you REALLY loved? This happened to me the other day when I came across our photos from our trip to California. Way back in 2012, before we had the kids, we decided we wanted to visit Disneyland, the original park that Walt built. As non drivers we figured a twin centre between Anaheim and Los Angeles was the be

20 Jul 2021 2   min read

Staycation Cruises

Staycation Cruises

Back in March the government announced that domestic cruising could return in May. Cruise lines can now sail around the British Isles with an exciting range of staycation cruise itineraries. So what exactly is a staycation cruise? A staycation cruise is simply a no-fly voyage that sails closer to home, just like a staycation in a UK town or city. Why are they so popular? With the ever changing tr

16 Jul 2021 1   min read

What my customers say

Highly recommend Carli. She’s been so helpful and adjusts quotes to our needs. Second time I’ve booked and would do it again.

Beth Owen

Glasgow

Carli is knowledgable and approachable and nothing is too much bother for her. She is able to recommend resorts and gives honest feedback when hotels don’t meet her exacting standards. A trait that is extremely important. Carli truly cares about your holiday as much as you do.

Lucy Burgess

GRAVESEND

Carli always delivers. I can be hard work with 100 questions, she is always patient & happy to help. Can’t recommend her enough.

Marisha Winder

Rochester

Carli is amazing I wouldn’t book a holiday with anyone else

Kerina Gasson

Herne Bay

Carli you deserve a gold star !!! Thank you so much !!

Vanessa West

Sittingbourne

Carli was brilliant, answering all our questions and putting our minds at rest so we were confident to book.

Kelly Towler

Norfolk

Carli has been fabulous with providing different options and answering lots of my questions regarding our Disney Florida trip and adding our cruise into a package. Supporting all the way! Thank you.

Emily L

Epsom

Carli is incredibly professional and so, so helpful! I'd point anyone thinking of booking a Disney holiday towards her, I've just asked her about a sailing next year and will 100% be coming to her for help with a trip to WDW in the future!

Megan H

Shrewsbury

It has been a relief to hand over the overwhelming task of finding a gluten free holiday for a nervous first time family holiday to some else. I’ve never used a service like this before and it’s been amazing. I will be back next year! Thank you Carli!

Joanna T

Dorset

Highly responsive and consistently delivers to the holiday as requested.

Andrew H

Gravesend

Carli was super helpful & got us a great deal, we’re really grateful, thank you.

Jacqui D

Bristol

Carli makes holiday planning really easy and enjoyable. Loved the first trip we booked with her & looking forward to our next trip. Thanks Carli x

Anna B

Kingswinford

Absolutely fantastic service. really put in the time & effort researching the best hotels, tickets & flights for our Orlando trip. Meant no stress for us - will definitely use again . Couldn’t be more grateful

Carly Cassidy

Shorne

Great personal service, listened to requirements and provided solutions.

Reena Patel

Ashton-Under-Lyne

Carli is absolutely fantastic. She is very knowledgeable and understanding of our circumstances. She is easy to talk to and very funny. I would definitely recommend her to anyone.

Alison Brown

Exeter

Carli is amazing So helpful, nothing is too much trouble Would recommend 100%

Karen Wood

Kent

Carli couldn’t have made it any easier for me to plan my trip. Will definitely be using her again .

Anne Whiley

Essex

Quick, easy and helpful. Goes above and beyond to help !

Diane Whitehead

Kent

Carli has been very helpful and friendly while booking my family holiday for me . I like that i can message her with any questions or requests and that she replies immediately.

Beverley Cogger

Kent

Carli Lane was outstanding. Quick, friendly, efficient and approachable. I'll use her again - a trusted counsellor!

Darrel Humphries

MAIDENHEAD

Carli is incredible! She listens to our slightly complex requests and makes magic happen.

Lynda Hardman

South Ayrshire

Carli goes above and beyond to help on every occasion.

Rachael Cains

Frome

You made everything so easy for me and now I can't just sit back and not stress. Thank you so very much.

Patricia Macpherson

Fife

I have recommended you to several people, thank you for all your help with booking our recent holidays over the last three years.

Georgina Watson

Kent

Seamless, easy experience resulting in a tailor made holiday with all be benefits of a package holiday including flights, transfers and accommodation without having to settle for a package holiday we were only 90% happy with. Would highly recommend!

Alison Manzi

Kent

Carli was so helpful. Polite and very good and delivering exactly what we asked for? She made booking our time away a breeze would definitely recommend and have already told people to book using Carli our travel agent.. brilliant service

Hannah Messam

Kent

I’ve now booked several holidays with Carli and had amazing service and help every time. I haven’t travelled for many years and was helped every step of the way both with booking and travelling.

Aimee Calvert

Kent

Carli has been AMAZING!!…..she booked our trip to Disneyland Paris, beating the lowest quote we had found. She organised EVERYTHING for us, & was always at the end of the phone to help us/answer any questions and gave us lots of advice & top tips! Carli went above & beyond to make our trip special by giving us token gifts to take with us on our trip. Thank you so much Carli!….I cant wait to book our next trip with you & would 100% recommend. xxx

Samantha Savill

Northfleet

Carli was so very helpful giving me several options she took the time to find out what we were looking for and then presented several options - can’t wait to get booked

Joanne Griffin

Sittingbourne

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Tailor-made for you

Your holiday isn’t just a trip away. It’s a longed-for escape, time to reconnect with loved ones, or a dream adventure you never thought possible. That’s why I take the time to truly get to know you and understand your hopes and expectations, then use my experience, connections and passion for the destination to create a trip that makes those dreams a reality.

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Personalised service. Always

When you plan a holiday with me, you’ll be given my personal mobile number from the very first call. I’ll listen to your thoughts and ideas like I would a friend and arrange accommodation, activities, and flights that are all personalised to you. And I’ll share my personal tips and recommendations, so you can experience the true beauty of each destination.

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Stress-free travel, and more time
for what matters most

I believe your time away should be stress-free, easy, and seamless from start to finish. So, I take care of all the details for you - from ATOL protection, insurance, and flexible payments to access to the myTC app, which keeps everything in one place.

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Support when it matters most

If the unexpected happens, you can rest easy, knowing that I’ll handle any last-minute changes, flight cancellations, or disruptions before you even pick up the phone. So you always feel happy, carefree, and ready to make the most of every moment.

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Let’s talk through your ideas, no pressure.

01474 730051

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