Based in Bishop Aukland

Cathy Chapman

Looking for help with your business travel? Find out how I can help here

It's Nice To Meet You

I love my job. Why? How many people can say that they sell dreams? That they sell the world?

Being an independent travel advisor franchisee, but working with a multi award winning global company, I provide a unique travel service, using award-winning technology to tailor make travel plans, both leisure and corporate. From UK breaks to around-the-world personalised itineraries, from honeymoons, weddings and package holidays, to school, skiing and golfing trips: I book them all. All tailor made to suit your exact requirements.

I have an extensive knowledge of the travel industry but specialise in both personalised itineraries, as well as accessible travel. I am a firm believer that everybody, irrespective of ability/disability, should have equal access to the joys of travel. I am also a nominated South Africa and Vancouver Specialist.

But how am I different? Unlike many high street travel agents, I am completely independent and have links to 1000s of airlines, cruise lines and hotels globally, all at the click of a button. Because we have hundreds of directly contracted hotels globally, we are therefore very competitive.

My doors don’t close at 5.30. I am available to talk through your travel plans at times to suit you, whether that be weekends or outside of normal office working hours. No anonymous, uncaring (and expensive) call centres; just me from beginning to end.

I take care of every part of your booking, from all pre-travel documentation, administering your APIs, liaising with the hotels and cruise ships directly, prior to your arrival to ensure everything is in tip-top condition for you. I take care of all medical assistance needs and requests; I hand deliver tickets to your door and a few little extras too. (However, I draw the line at packing your suitcase; and yes, I have been asked that question a few times!)

Most importantly, I am available 24/7 whilst you are away in resort, should any unforeseen eventualities crop up. You will have a direct dial button to me, via our mobile app on your phone.

Tell me again how you book your travel arrangements? Once you’ve experienced Travel Counsellors, you will really wonder why you hadn’t done it sooner. Bon voyage!

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Contact Me

Whatever your holiday needs I'm here to help you, so simply give me a call or send me an email with your contact details on and I can get things started for you:

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My Videos

Postcards from the World Poem

4/7/2021

A beautiful and emotional video poem by Poet Tony Walsh, who was a guest at one of our Travel Counsellors conferences.....bewitching!

The Family

3/11/2021

Testimonial from 2 lovely clients, Jordan and Michelle and the stress-free process when wanting a family holiday which ticks all of the boxes. Thank you both

All things Weddings & Honeymoons

3/11/2021

A lovely testimonial by 2 lovely clients; Rich & Emma...oh to be young again and in love :-) Thank you Rich & Emma x

The Business Woman

3/11/2021

A lovely testimonial by Sara, explaining how by using me, the stress of organising business and leisure travel is taken away: thank you Sara.

My Blog

I absolutely live and breathe travel and I love to write about my experiences! Please take a look through my posts - you might find your own holiday inspiration.

Svalbard Arctic Circle Expedition Cruising

26 June 2023

I often say to clients that there are cruises to suit every age, budget, demographic and interest. The one from which I've recently returned, was the PERFECT one for me, so I thought I'd do a quick blog, if ever you thought all cruises were the same: they're not! If you’re looking for casinos, West End entertainment and getting dressed up to the nines, this is NOT the type of cruising for you. However, if you’re into wild nature at its best, with a National Geographic slant; THIS is the one for sure. @aeexpeditions (Aurora Expeditions) Flying direct from Newcastle to Oslo, with an overnight stay at the Radisson Blu Airport Hotel, and then an early morning departure flight up to Svalbard in the Arctic (with a quick immigration stop at Tromso). Landing in Longyearbyen, was a very surreal experience with its bleak and rugged mountain landscape taking our breath away already. We overnighted again at Radisson Blu in Longyearbyen, before embarkation the next day. A brief stop at the Svalbard Museum, which gave us a fascinating insight into its history of wildlife trapping. Then off to Camp Berentz to experience the history of this famous explorer and learn a little more about the hostile, but awe-inspiring environment we were in....and welcomed by beautiful, working sled dogs. They are still used to this day for day-to-day activities in and around Svalbard. From there we briefly visited the famous Svalbard seed-bank, where many near-extinct plants and seeds are safely kept and cultivated, just in case they are ever need in the event of a global catastrophe! Finally onto the GREG MORTIMER ship where we were greeted by the fabulous staff, with drinks and canapés. After settling in we headed to the Lecture Theatre to meet Christophe Bichoux (Expedition Leader) who talked us through the 'plans' for the following day. Being an Expedition cruise, nothing is set in stone, as Nature decides what we can and can't do! The ship holds 132, but we were 82 from around the globe, including the UK, Australia, USA, Mexico, Germany, the Netherlands, France, the Philippines, South Africa, Belgium, Norway, Namibia and Ireland - an eclectic mix indeed! The Expedition Leaders are also an eclectic mix of Micro-Biologists, Astro-Physicists, Glaciologists, Wildlife Photographers, Marine & Terrestrial Biologists and Experience Polar Explorers, along with Scuba and Kayak specialists: another eclectic and fascinating mix! The next day, we were awoken to stunning landscapes, with thick ice floes surrounding the ship. We were all anxious to get out and amongst Nature, but before any beach landings take place, we had to undertake an in-depth biosecurity check to ensure no external seeds or contaminants had hijacked their way from other countries to risk the fragile pristine nature of Svalbard's biodiversity. Once done, we donned our outdoor Arctic gear. and boarded the zodiacs to get up 'close and personal' with the magnificent nature around us. Just navigating the ice packs was exhilarating (and freezing!) but then to get up close and personal to my favourite creatures: the walrus! What magnificent, noisy and smelly creatures they are. Walrus is a corruption of the old Norwegian word 'hvalross', meaning 'whale-horse' - a very apt description! After a great night's sleep (despite the 24 hour daylight up here at this time of year) we had our first 'beach' landing. The place had to be vetted first in case there were polar bears around and the Team were on constant Polar Bear alert. My first taste of the real Arctic, with cliffs awash with the cacophony of thousands of nesting and fighting black-legged kittiwakes, Brunnich's guillemots and northern fulmars - what a sight to witness. We then divided into three groups according to hiking ability and off we went. We encountered so many different species of birds; Atlantic Puffins, Dovekies, Barnacle & Brant Geese, Snow Buntings and Purple Sandpipers, as well as learning about the fascinating geology of the area too. We went into a long-abandoned hut belonging to the famous Wanny Wolstad - the first female trapper, and it was amazingly preserved: she must have had some guts! The beach and zodiac trips were superb, all the time listening to and participating in Citizen Science experiments. We trawled for plankton to observe some barnacle nauplii and copepods; we conducted Cloud surveys for the ISS as they cannot differentiate between cloud and ice at the Polars from space, so rely on Scientists on the ground to feed them the necessary bi-daily data, then zodiacing back to the ship, it was wonderful just to listen to the noisy silence! The sea was constantly crackling with glaciers, growlers, bergy bits and icebergs - we were surrounded by them all. Every day presented us with something new and beautiful; from the bluest of blue icebergs, to thick sea ice packs with fresh polar bear prints, to Seals, Puffins, Beluga and Minke Whales, as well as Humpbacks, with their amazing flukes. We had a chance to visit an abandoned Soviet settlement in one of the Fjords called Pyramiden. When the Svalbard Treaty was signed in 1920, it was deemed that any signatory country to the Treaty could have equal access to Svalbard’s resources…nowadays mainly coal. The Russians set up camp and the workers were treated extremely well. After two years of working here, the average Russian miner could leave with enough money to by both a car and a house back home in Russia ! However, it was finally abandoned in the late 90s. Only a handful of people now live there, and it is indeed a spooky place. (photos on my Facebook Business Page if you’re interested) Then after nine nights at sea, we eventually had the moment we had been waiting for! After hours of searching we eventually saw the most magnificent Polar Bear walking along the beach. It then dipped gracefully into the freezing waters and started a two hour hunt, crossing the bay, then turning back and swimming between the ice floes. We knew exactly where s/he was headed: to two seals sitting in the ice floe. I know; but it’s nature and we were but observers and it was just like being in a David Attenborough documentary – an experience I will never forget. All told, the most amazing experience I’ve had. Please do feel free to check out my photos on both my Instagram and Business Facebook pages and happy to answer any questions https://www.facebook.com/cathychapmanTC/ cathychapman_travel_counsellor (Instagram)

Lyon & Grenoble

02 February 2023

Re-visiting a city 40 years after having lived there for a year, was a total mix of emotions. I re-visited the University where I studied, the apartment where I lived as well as many old leisure haunts, some of which, amazingly, are still there, albeit under different guises. Lyon is a brilliant city to visit for a City Break. I twinned it with a quick dash to Grenoble - a 70 minute train ride away. Lyon has a global reputation as the 'Gastronomic Centre of the World' and this was even before the arrival of the Michelin chef, Paul Bocuse. The culinary side, didn't disappoint, as I'm sure some of my photos will relay.... The French just know how to do 'IT'. Their shop windows are always a visual pleasure and they take great pride in their window-dressing and artistry, from a humble florist, to bookshops, cheesemongers and street stalls too - everything is done just right. Lyon has many places of interest to visit; from the avant-garde theatres, to ancient churches and basilicas; the most famous of which is Fourvière sat atop the hill, looking down on the city. When young, we would run up the MANY steps and think nothing of it, but there is a funicular if needed. The old city of Lyon - Vieux Lyon - is a delight to wander around. It has an ancient history with its many medieval hidden alleyways, called Traboules. These played an immense part of the success of the very brave French Resistance Fighters during the German Occupation of the City in the 2nd World War. Lyon has a very sad and poignant history too, as there were many deportations of Lyonnais citizens during this Occupation, and an absolute must, is a visit to the Museum of the Resistance & Deportation, just by the rail tracks of the main station, Gare Perrache. It's not an easy visit, but I believe, like visiting Auschwitz when in Krakow, it should be done. Place Bellecour is a famous gathering-point for the young people, before deciding which film to grab, or where to eat. Nothing has changed here in over 40 years, apart from the current renovation of the central statue. I stayed in 3 hotels for my 3 separate nights: Hotel Globe et Cécil in Lyon; Park Hotel Grenoble MGallery, and then Hotel Royal MGallery in Place Bellecour. They were all superb in their own way. 3-4 nights is more than enough to visit this beautiful place. Often overlooked but a shame to omit. Allez-y!

Expedition Cruising......

22 April 2019

Never heard of a Hurtigruten Cruise before? That's because they don't do 'cruises'; they do 'voyages', and the most spectacular ones at that! What's the difference? With 'Hurtigruten', the ships are simply the means of getting you to the most wonderful places on earth, mostly inaccessible by other cruise lines. Just when you thought you knew everything there was to know about cruising, or like me, you are one of the many people who 'don't do cruising' , this could well be for you! The ship is your comfortable 'base-camp' at sea. There's no 'formal' entertainment on a Hurtigruten voyage: no on-board casinos, no West End shows and no formal dressing up. The entertainment is the spectacular scenery passing by the floor length windows every day. The entertainment is watching a working ship at work: delivering and receiving freight, people and food: always fresh produce which goes to making the most delicious meals from 'Norway's Coastal Kitchen.' The Lonely Planet Guide named Hurtigruten's classic voyage as 'The World's Most Beautiful Voyage; and rightly so, taking in 12,000 nautical miles of Norway's stunning coastline, crossing the Arctic Circle to the Russian border. Sailing in the summer months will bring you the stunning landscapes of the Midnight Sun, whereas sailing in the autumn and winter months will enrich you with the autumnal changes in the forests by the fjords and the spectacular Northern Lights. Travelling deep into the Artic Circle, in the winter months, you'll experience them in all their glory: Hurtigruten are so confident of you seeing them, being so much further north than Iceland, that they even promise a return 6 day voyage free of charge, if you don't. What better entertainment can there be? Hurtigruten have been going since 1893 but mainly (and still) as a postal and freight service along the Norwegian coastline. On board, the ships are beautiful in the Scandinavian way: clean, crisp and functional. Locals pop on board, going about their daily lives and relying on Hurty to get them from A to B.....it's a true experience of real life. On board, there are fascinating educational talks by wildlife experts, by National Geographic accredited guides who talk about what you can expect to see in the places you visit. Fancy kayaking in the pristine Arctic waters? Fancy King Crabbing? Fancy sled riding with huskies? With Hurtigruten you can do it all. Hurty are extremely environmentally aware. On the 2nd July 2018 , their 125th birthday, they banned completely all single use plastic across the fleet. They continue to make inroads by looking into producing uniforms which are also 100% plastic free and have even converted their ships (not all done yet) into hybrids wherever possible, using as much bio-mass as possible from fish waste amongst other things! On their shore visits, you are 'kindly invited' to help with litter picking along the shore, as a payback for being privileged enough to experience the most spectacular scenery and wildlife in the remotest of areas. And who wouldn't want to be part of that! Most ships have an 'Expedition team' who are experts in nature, guiding, culture and history. They bring the Norwegian coastline to life with their lectures and insider knowledge, and deliver photography classes too in preparation for any wildlife visits the following day. Bring your camera! Hurty don't only voyage along the Norwegian coastline (and high into the Artic Circle to Kirkenes on the Russian border), but they also voyage to Alaska, Antarctica, Svalbard, the Northwest Passage, Greenland, Iceland, North and South America and even the Caribbean and Central America. Not bad for a Norwegian postal company!

Top Cruising Trends

17 March 2019

Think you know cruise? Think again! A look at the latest ‘cruise trends’ I am one of the many people who previously said: ‘I’ll never do a cruise; too many people; it’s like Butlins at sea’ etc…how wrong was I? I am now a complete convert from being that somebody who would stick her heels in, once coming down on one side of an argument or opinion, to having it completely overturned by experience. I’ve now done 2, so I’m still a work in progress; one river cruise, and one ocean. Apart from the inevitable weight gain (get back to the gym immediately afterwards! or not) they were both fantastic experiences. Cruises are becoming more and more fashionable, thanks to people like Jane MacDonald who has an amazing job, travelling the world trying out various cruise liners…not that I’m envious at all! There is a cruise for every person: yes, seriously! From your big family friendly ships, to your small expedition ships, and everything else in between: they represent amazing value for money, irrespective of one’s budget. We have the top notch 6*/7* companies, such as SilverSeas, Regent 7 Seas (on my bucket-list for when I win the lottery!) all the way down to the friendly and familiar P&O, MSC, Fred Olsen etc: there really is something for everybody. I’m not biased in any way (well ok, maybe a little) BUT my favourite of all is the Expedition cruise company called Hurtigruten. Not a ball gown or tiara in site, but more like waterproofs and snow boots. Here the destination is King, and the ship just a way (albeit, stunning) of getting you to where you want to be, up the Norwegian coast to experience the most spectacular things Mother Nature ever produced! I’m hoping to finally get on board in October 2019! What are the main trends for 2019 and beyond? We’ve seen the advancement of technology for sure with bar robots (Royal Caribbean), onboard Oxygen bars, suspended over water areas for dining (Celebrity’s The Edge) with companies becoming more and more innovative. Much more emphasis too (thankfully!) on wellness and healthy eating (who wants to seriously put on a stone whilst on a cruise!) but have a look at some other trends too. •Experiential Cruising has evolved as cruise passengers are looking for immersive, cultural experiences beyond sightseeing. Bucket lists have become more goal-oriented and cruise lines are meeting these demands. Passengers can conquer Machu Picchu or complete culinary workshops hosted by Le Cordon Bleu chefs. •Smart Technology Cruising: Cruise lines have adopted wearable technology for cruise passengers including keychains, necklaces and bracelets in order to provide a highly personalised travel experience while on and off the ship. •Conscious Travel Cruising: Passengers are wanting to see the world in a conscious, mindful way. The cruise industry is more conscientious than ever, working with local communities to preserve their heritage and implementing innovations that decrease the environmental footprint of cruise travel. The industry is also working with destinations to bring the benefits of tourism to local economies while preserving local cultures, landmarks and environments. •Luxury Travel Cruising: it has always been with us (Cunard Transatlantic crossings spring to mind) but passengers are setting their sights on destinations that were previously out of reach, some only accessible now by cruise ship. They want to be among the first of their peers to experience destinations such as the Galapagos Islands and Antarctica, but to do it in style. •Generation Z at sea: Gone are the days when cruising was ‘just for the oldies’. More and more youngsters are being attracted to cruising due to the explosion of music-themed cruises with live DJs at sea. This generation is set to become the largest consumer generation in the next two years, outpacing Millennials. Like the generation before, this age bracket prefers authentic experiences over material items and has an even greater wanderlust. • ‘Working Nomads Cruising: Combining work with leisure time is on the rise. Straying far from the notion of device-free travel, many modern travellers or “digital nomads” are opting for trips where they can work remotely which cuts down on time off and lost wages. (fewer days holiday to take) With WiFi, desks and work-friendly cafes, travellers can keep up with work while enjoying a cruise vacation. •Female-Centred Cruising: With the number of female travellers growing, many tourism and travel companies are creating female-centred itineraries based on connecting women with other women. Female-centred cruises can create a female empowerment community at sea while allowing travellers to experience the world around them. •Going Solo Cruising: With more Google searches for “solo travel” and “travelling alone” than ever before, travelling alone is rising in popularity. Cruising allows for solo travel without the worry while visiting even the most far-reaching destinations and facilitates connecting with other travellers. If you haven’t even given a cruise a second’s thought, maybe it’s time to give it a go? Pick the right cruise, and you won’t be disappointed.

Think you know Northern Ireland? Think again!

12 November 2018

Fancy a short break away not too far from home? Think Northern Ireland! Many people have their own opinions, but have you been and found out for yourself? Just a quick hour's journey from most UK airports, in my case Newcastle, and you're there. Because I wanted to make the most of my three-day break, I decided to hire a car. I stayed in a village called Hillsborough, just south of Lisburn which made everything very easily accessible. I arrived on the Friday afternoon with just enough time for a quick visit to the local village. Day One: Belfast Day one was going to be my long-held wish to see Belfast for myself, and to make up my own mind, rather than simply rely on the opinions of other travellers. So off into Belfast and a must-do visit to the Titanic Museum. Although obviously very sad, the actual history of the Harland and Wolff shipyards was very interesting, and the films shown, very thought provoking. There is an area where you stand over a glass floor showing the debris field in the aftermath of the sinking and you actually feel as if you're one of the divers making the actual discovery - very surreal. After that, just across the road to pick up the Belfast City Hop on/Hop off tour. Got my ticket at a café called Cast & Crew, who seriously do the best brownies in the world! Don't miss it! The bus tour took about one hour and it's a great way to get your bearings whilst learning from local people. We started off travelling to Stormont (wondering when the politicians will return to their jobs!) which was a surprisingly very beautiful place with fabulous grounds. Then onto the 'troubled' areas which we've all read about and seen on myriad news channels. Learning about the history behind the 'Troubles' was very moving. Enough said. The dividing wall between Catholics and Protestants is still there, and awash with graffiti slogans of peace etc which I found both upsetting but strangely uplifting too with messages of hope. Continuing onto the Shankill Road, with colourful political murals and Unionist flags everywhere. Then a straight drive down the Falls Road area of Belfast. Again, equally intriguing and covered too in political murals right, left and centre: a definite must-see. Then onto Queens University Belfast where the famous Liam (amongst others) ‘I will find you and I will kill you' Neeson studied. A very leafy part of the city. Finally, I was dropped off in the centre of Belfast's main shopping area – I loved it as it has a very buzzy vibe. Day 2: The Antrim Coastal Route The Giant's Causeway and the Carrick-A-Rede Rope Bridge today but the long way around, via the coastal route. Just 10 minutes north drive out of Belfast and you come upon the most stunning scenery ever! Initially east to Carrickfergus (nothing special despite the poetry) apart from a great castle on the shore, and onto Whitehead where I had the famous Ulster Fry - gotta be done! Driving past Larne, one of the cross-channel ferry ports (not very pretty I'm afraid) but the rest of the Coastal Route is stunning. I drove onto Torr Head, which is the closest point between Northern Ireland and Scotland. A very scary windy path to get there, via a one lane track full of sheep but worth persevering for. The weather wasn't brilliant, so it was hard (but not impossible) to make out the coast of Scotland over the Irish Sea. A quick stop-off in Ballycastle for a beautiful photo opportunity and then onto The Giants' Causeway. Giant's Causeway & Carrick-a-Rede Rope Bridge I think it would be very atmospheric where it not for the coach loads of like-minded tourists like myself. So to get the full-on impact of such a geographically stunning place, I would suggest either going out of season if you possibly can, or very early in the morning or as late at night as entry times permit. I wasn't a great fan of the (overly) commercialised gift shop through which you have to exit, but I do understand the financial strain in keeping such places of natural outstanding beauty going. If you're going to the Causeway, you can't escape (and why would you want to) the famous Carrick-o-Rede rope Bridge; another must-do when visiting Northern Ireland, but not for the faint-hearted! Dark Hedges Moving on from the Causeway back to Hillsbrough; a little detour via the B1147 to a tiny hamlet called Stranocum. Out in the sticks, but worth it. I admit to never having seen a single episode of Game of Thrones, so wondered initially why there were so many people there, but the Hedges, (made famous by the TV Series) are beautiful. My photos really don't do it justice at all. However, I would advise either going very early in the morning, or as late at night as daylight permits to try and avoid the inevitable crowds. Day 3: Donegal via Omagh About an hour's drive west of Hillsbrough will lead you into Omagh, where I wanted to stop and pay my respects to the victims of the Omagh bombing. A typical Northern Irish town, full of normal UK shops but with the beautiful Omagh Cathedral dominating the High Street. It's a lovely place to spend a quiet 20 minutes in tranquillity, before the hustle and bustle of the High Street downhill. I made my way down the high street to go to the Remembrance Garden, the 'Garden of Light'. En route, you pass by a huge glass pillar with a heart in the middle which sits at the exact spot where the tragedy occurred 20 years ago. A remembrance service had just taken place the week before to commemorate this 20th anniversary, so the garden was full of flowers, delicately placed around the pool. The garden itself is a real feat of emotional engineering, with 31 very poignant poles each commemorating a life lost. The mirrors at the top of the poles catch the reflected sun, which then reflects into the pool below. Beautiful! Then a 40-minute drive westwards to Donegal, crossing the border at a village called Pettigo. Blink and you miss it! A bit weird when all the Imperial road signs suddenly change into the yellow metric ones as you cross into Eire. Unfortunately, time was not on my side so I only had time to do the drive along the peninsula, but really wanted to have a stop in the beautiful town of Donegal itself. An excuse to come back, if ever there was one. So, there's so much to do in Northern Ireland and after just 3 days away, you feel like it's been much longer. If you want any further tips or have any questions, don't hesitate to give me a call on 01388 548390.

Charles de Gaulle Airport

27 May 2018

OK, so not your glamorous destination of choice....but an amazing experience all the same! Having worked for Air France for many years in the past, and also in Paris for 2 years as a holiday rep with Thomson (TUI) Holidays, Charles de Gaulle airport (CDG) used to be the stuff of nightmares...not any more! For the majority of flyers, we've now moved away from the dreaded 'Camembert' satellite and into the quite futuristic Terminal 2E......then transiting on from either K, L or M... No longer is there a high number of travellers who miss their connections due to the previous crazy layout of the terminals: now it's just a hop (literally a 1 minute hop from K to L, and another minute if going from L to M via electric train. But please do stop in the centre one known a L....it's like you're in a First Class Executive Lounge BUT IT'S ALL FREE!! Yes, you have your First Class Lounges in L, and your Air France Executive Lounges in M (coming back to this one) but L was great. Not just because it's free (although that's a bonus) but because of its total tranquility and attention to detail. Relaxing lounge areas, areas to watch a movie if you so wish, areas with giant Jenga for the children, areas to re-charge your electronic devices.... even a hotel at the end of the corridor whose rooms you can pay for either overnight, or for a 4 hour period to have a shower and get your head down in between your connecting flights: a 'pod' hotel with amazing facilities: just perfect for the weary traveler, both singles, couples and families. Visiting the Air France Executive Lounge in the M terminal is a great experience. You can turn up on the day, pay your 45 Euros, and enter Heaven itself.....This price includes drinks, food by a top notch French chef, and also a 20 minute Clarins facial...I ask you...what's not to like! With its excellent facilities (yes, huge showers with Clarins toiletries), a Business section, a children's section with all sorts of Xbox paraphernalia going on....I reckon the entrance fee is a bargain. If you're travelling Business or First, then it's free and you can only pay to go in if room allows...that makes sense and seems very fair. So, not the most glamorous of day trips......but an eye-opener into how CDG has been transformed. I will now always use CDG as a transit hub.....bye bye Schiphol :-)

Beautiful Cyprus

04 May 2017

Beautiful Cyprus - home of Aphrodite and so much more. Upon landing at Larnaca airport we were duly whisked away to the fabulous Adams Beach resort Hotel in Agia Napa on the East coast of Cyprus. We were met by the very friendly staff and after unpacking were shown around this fabulous 5 star property, right on Nissi Beach. It's a perfect place for families, couples, in fact anybody and everybody as they cater for all. I particularly liked the wedding gazebo and chapel in the hotel grounds, which were both so picturesque and right on the beach front. It has its own very small private beach to the side, but I would recommend the public beach to the other side more for children as it's very sandy, not shingly, and the water slopes more gently here. The décor of the hotel is certainly 5 star and very sumptuous with fantastic spa facilities, and classy shops on-site, as well as a wonderful cocktail piano bar to while away the balmy evenings. We then visited Agia Napa monastery, a wonderful hidden gem, right in the centre of party land! It's very small, but very beautiful and most certainly a must-see. Here you'll also find very welcome shade under the magnificent ancient and gnarled olive trees. But please remember that it is a place of worship, and entering all churches and monasteries in Cyprus, you are reminded to wear 'suitable' clothing and to cover up. After lunch at a local harbour-side tavern, and another overnight stay, we moved slightly further east around the coast to Protaras. From here, we visited the amazing Cavo Greko sea caves - what a visit! Taking care to descend the rickety steps down the slope to the sea, it was well worth it. Once inside the caves, you feel you've stepped back millennia and all you can hear is the crashing of the waves; it's so peaceful. From there, we went to Fig Tree Bay in Protaras itself, and from what I saw, I would certainly recommend this as a come-to area: less busy than Agia Napa certainly, but very beautiful too. We were fascinated by the history of the Turkish-Cypriot war in 1974 and could see the ghost town of Famagusta, a short drive away from Protaras, with its washing still left on the lines from all those years ago: very sad. Moving westwards along the coast, our next stop was Larnaka; not just an airport! We visited the beautiful church of St. Lazarus, which holds his tomb in the crypt. It would be a shame not to visit this lovely town when you come into/out of the airport. We then went to the famous hotel St. Raphael where we stayed overnight. Its entrance is awe-inspiring and its staff very friendly and welcoming. What the rooms lack in 5 star décor luxury, the restaurant certainly makes up for! I believe this hotel is due for, perhaps a warranted, renovation very soon. Cyprus is so much more than beaches and tavernas - although they are wonderful too - but head inland and up the hills to the vineyards and you'll be pleasantly surprised. We visited the Zambartas vineyards, a long-established family-run winery, with the most delicious Cypriot wines. From here, we travelled onto Omodos village. I can't recommend this place highly enough, as it's a beautiful working village, where you can even partake in a spot of bread-making yourselves! The smells were amazing as the bakery is open to the streets and draws you in. Yes, it can become quite busy in the peak season, with buses disgorging the many tourists who've been told about this place, but out of season, it's just beautiful, calm and relaxed. Don't forget to visit the Monastery too, with its wealth of history and artefacts on show. After an obligatory stop at the rock of Aphrodite for photo opportunities we moved onto Paphos, to the 5 star Almyra hotel. This is a very minimalist hotel, very stylish with its infinity pools, its spas and amazingly beautiful reception/eating areas. However, although the bedrooms were very generous in size, they lacked a 'woman's eye' for the necessaries. If only they'd think that women need a generous mirror, and not a small porthole fashion mirror whereby you need to be at least 6 feet tall to actually see through it, it would have been perfect! When you're only 5 feet 2, and have to stand on a chair to put your make-up on, for me, that let the otherwise beautiful accommodation down a little. On the plus side, the children's facilities and in particular the crèche facilities were world-class. It's so much more than a kids' club; this is truly certified infant/childcare at its best. No wonder the hotel has a high percentage of repeat customers with children! From there we visited the sister hotel next door, the Hotel Annabelle. In my opinion, this is more suited to the 40+ demographic, as it's a little more traditional than the Almyra in its décor. It's a wonderful, clean, bright place to be with fantastic pools and accommodation. It truly is a top 5 star experience, and I would stay here without a shadow of a doubt. The furnishings in the rooms were exquisite, but very cosy and the rooms had wonderful large mirrors; it had been truly thought through (possibly with a woman's eye!) My hotel of choice of all the ones we visited! From there we visited the most amazing and fascinating archeological site just up the road from Paphos harbor. You simply cannot leave Paphos without paying it a visit. The ancient history of the place is fascinating and the mosaics which had been discovered were stunning. It certainly helped having a local tour guide, who fascinated us with her wealth of knowledge about the stories depicted on each mosaic. Top tip: pay for a tour guide, otherwise you won't be able to get the most from this visit. I will never think of William Shakespeare again in the same light - I will leave that hanging! Our tour guide also took us to see the remains of an ancient theatre, not an amphitheatre as I would have called it, but it was not a full round, therefore didn't qualify for that name! Who knew! The ancient method of acoustics was tried out by all, it worked but not a microphone in site. Finally a visit up the hills en route back to Larnaca airport to the most beautifully relaxing place of them all: Tochni village! If you're looking for the rustic, no frills, but stunning vacation, you've found it right here: Mamma Mia territory. This is where agro-tourism meets eco-tourism and I promise you won't be disappointed. Although hidden away, it allows you to access all other main parts of the island and is a refreshing break from the 5 star luxury lifestyle. Come with a few books, turn off your WiFi (although it's available), chill by the beautiful pools with a bottle of the local wine, and RELAX. Beautiful Cyprus; I can't recommend it enough. Aphrodite was right! Many thanks to the wonderful Cypriot Tourist Board for welcoming and hosting us: I will certainly be back.

Pollenca, Mallorca

09 November 2016

Oh my! If ever there was a spectacle to see, it's this one, and yes we've now seen it eight times! Think Pollenca, Majorca and you will probably think of the better-known (and touristier) port area, totally beautiful in its own right. But venture inland and uphill for about 4km and you find old Pollenca town itself, an amazingly serene working town, typically Mallorcan in character. Its main square, Placa Major is dominated by the magnificent Catholic Church, Esglèsia de Nostra Senyora dels Àngels, and surrounded by plentiful cafes and tapas bars. So far, so good. However, if you go, and you must, try the first week in August for a spectacle never to be forgotten! This is the time for the La Patrona! Picture a re-enactment of when the Moors of yore invaded Pollenca (as they did quite regularly) and the time when the indigenous Christians fought back. They'd had enough and boy, what a battle! If you're lucky (or unlucky) enough to be in a hotel overlooking the main square, you will be woken up at 5am (yes, 5 AM) with the threatening and quite mournful sound of a conch shell, which was a call-to-arms for the menfolk in the village to get prepared to defend and fight the incoming invading Moors. The sound of the conch shell is really quite surreal. Then all goes quiet for a few hours. The townsfolk who represent the Christians are always dressed in white on this day, to symbolize the nightwear their ancestors were wearing at the time of the early-morning invasion by the pirates (the Moors). Quite a lot of visitors, like ourselves, also wear white to feel a part of this amazing Festival. Throughout the day, there are taunts between the Moors and the Christians but the main battle doesn't commence until about 6pm in the evening, whereby both sides have eaten their fill, and drank quite copious amounts of 'fuel'. You can literally smell the testosterone, you really can, as the two sides taunt each other from opposing ends of the main square. The pirates, think Johnny Depp on steroids, with their beautiful colourful silken outfits, and war paint to match, start making themselves known in no uncertain terms. After much cannon fire, much insult-hurling and spent gunpowder, the two sides start to clash (all completely choreographed of course); the townswomen and children to one side, as well as the tourists (no health and safety here by the way, and so much the better for it too!) the authenticity of the re-enactment is palpable. As battle commences, with sabres and pitch-forks aloft, the two sides are on a collision course in these tiny streets of this medieval town. The battle rages on with much pushing, shoving, gunfire and basic mayhem fuelled by their afternoon liquid lunches; it's totally fantastic! Eventually they make their way to the local football field just over the Roman Bridge to complete their shenanigans and 'make-up' and meet with their families. I do no justice whatsoever to this amazing festival, but feel free to Google away. I 100% recommend it as a 'have-to' event, most definitely leaving the port area and beaches for; you will not regret it.

My customer stories

Sent by Kirsty Holman

Cathy is amazing nothing is too much trouble she always finds the perfect holiday never go anywhere else!

Sent by Alan Hughes

Very friendly and professional in the same breath ??

Sent by Alan Hughes

Very friendly and professional in the same breath ??

Sent by Becky Haines

I’d been following Cathy on Instagram for a while and thought I’d reach out for help finding a summer holiday that would fit with two teenagers who both wanted different things from the trip. She has been fabulous - fast, thorough, understanding - and we’ve booked a holiday that we are all counting down the days for!! I will definitely be using Cathy again and wholeheartedly recommend her!

Sent by Amy Wilson

I cannot praise the services provided by Cathy highly enough. My family were a difficult bunch to sort out, living in different parts of the globe, changing dates and size of the party half way through her extensive searches. Her knowledge seems vast and her patience even more so. Queries are answered promptly and she seemed to work half way through the night to make things work for us. A real personal service - feels like we have made a friend for future adventures!

Sent by Anthony Graham

After I struggled for a long time to get a group flights booking with various companies (including school travel "experts"), Cathy got us sorted in no time and with no fuss and with a price I was delighted with. Won't go anywhere else in future.

Sent by Sam Dicken

Cathy is one in a million!! she is always super helpful, always available to help & goes over & beyond to support her clients. This will be my 4th holiday through Cathy now & I know we can relax knowing everything has been taken care of. Thank you for being amazing Cathy!

Sent by Mark Palmer

Very easy to contact and from first contact to actual booking was very easy, quick and efficient

Sent by Judith Kilvington

Excellent speedy personal service

Sent by Charlotte Davis

Fantastic attention to detail from a lovely bubbly lady. Really trust her advice and support.

Sent by Mandy Campbell

Friendly, efficient, over and above service. Thank you Cathy Chapman!!!

Sent by Mel Carson

Excellent support in a professional, friendly and experienced way - First class treatment !!

Sent by Sarah Roberts

Cathy is brilliant at what she does, and offers a really personal service

Sent by Karen Dixon

Very helpful. Very responsive

Sent by Allison Dixon

Cathy was very helpful, constant commutation and got us a holiday

Sent by Richard Morley

I always recommend Cathy, she has done great work for us in the past and is amazingly helpful

Sent by Ann Stokoe

Cathy provides an excellent, personal service to the highest expectations of the client. She is faultless

Sent by Gillian Norbury

Cathy went above & beyond to put a trip together for us, she made sure it was exactly what we wanted.

Sent by Duncan Gill

I’ve recommended Cathy to many family and friends already

Sent by Salli Jeynes

Cathy is Professional, knowledgeable and very efficient. Her approach is friendly, she listened to what we wanted for our trip and quickly created a personalised itinerary.

Sent by Michael Hardy

Great service at such short notice.

Sent by Janet Walach

Very efficient and friendly x

Sent by Maggie Blake

To date I have received all the help I have needed and been very impressed with the service.

Sent by Mo McGowan

Cathy managed to get us the best deal possible within the budget we had. Our holiday was booked up within 1 week of contacting her.

Sent by Vivian Caldcleugh-Johnson

Cathy has done a great job of organising my trip It’s so good to know she’s there if I have any queries and that I’ll be given the best advice

Sent by Robert McCarthy

Great service, definitely use again

Sent by Robert McCarthy

Great service, definitely use again

Sent by Karen Robinson

We have used Cathy as a Travel Counsellor previously and will continue to seek her advice and services in the future. She is a wealth of knowledge, she is extremely helpful and has a knack of knowing just what you want. She is there from pre booking stage to arriving back home.

Sent by Angela Warnes

I have already recommended Cathy to friends based on her dedication and professional approach and care and concern. She is the best.

Sent by Carole THompson-Young

Recommend Cathy to everyone all the time. She’s brilliant

Sent by Colin Griffiths

Very helpful .and keeps us up to-date with all requirements necessary. Extremely satisfied with everything Kathy has done for us.

Sent by Amanda Campbell

A brilliant, efficient, taylor made, extremely friendly service!

Sent by Ann IRWIN

A fantastic personal and exemplary service

Sent by Joanne Illingworth

I had loads of questions as this is a holiday of a lifetime. Her responses were professional clear and concise. Nothing seemed any bother and im sure over the next few months i will have further questions and im confident these will also be answered in full. Id definitely recommend Cathy .

Sent by Carol Holland

A super efficient, professional yet personal service as always

Sent by Lee Johnson

Cathy was wonderful

Sent by Joanne Hart

Cathy quite simply takes the stress out of booking a holiday. She’s just so accommodating and nothing seems to be a bother. Will recommend her services to others and use her again for our next adventure.

Sent by Bill Sanders

Cathy was very professional and prompt with her response to my enquiry

Sent by Craig Hamilton

Cathy was amazing from the word go, following our initial meeting she understood the brief perfectly and within no time had options for us to look at. We had been looking for holidays for a while but found the process very frustrating and time consuming, Cathy took all the pain away and exceeded all our expectations. I will definitely refer Cathy to family, friends and colleagues.

Sent by Michael Carney

Cathy is really knowledgeable and always happy to help. A pleasure dealing with her.

Sent by Graham Russell

Extremely useful to discuss travel plans with an experienced Counsellor who is able to tailor the trip to your precise requirements. Also able to suggest side trips that will add to the enjoyment.

Sent by Nicola Fenwick

Thank you very much Cathy, you have been so so patient with me, especially with my lack of technology and many questions. I feel more relaxed knowing that you are there for me and my friends

Sent by Nicola Foster

Cathy is amazing I would recommend her in a heart beat

Sent by Joan Sutherland

Cathy is so good at her job She makes your holiday the best it can be And always has time for you and your questions Many thanks to Cathy

Sent by Susan Roberts

Cathy had all the information ready and got everything arranged in record time! Amazing service thank you

Sent by Kisrty Tyers

Cathy planned us an amazing honeymoon and this trip looks great too nothing is ever a problem

Sent by Liz Bailey

Cathy is the utmost professional providing efficient service with no hassle. If you want a stress free experience go to Cathy - always willing to strive for your needs.

Sent by Mark Palmer

Cathy provided a very professional and friendly service and delivered a great package that met our requirements 100%

Sent by Charlotte Snowball

Cathy has made booking our family holiday so simple, any questions I have had have been answered promptly, nothing has been a problem

Sent by Robert Nicholson

She is absolutely amazing

Sent by Sharon Chappell

So helpful and friendly

Sent by Claire Megginson

Very responsive friendly and professional service from Cathy and understanding of our needs. Thank you

Sent by Ray Simpson

We were given some great advice about our holiday, and we will always be grateful for the assistance given when we were stranded at Los Angeles airport.

Sent by Will Carter

So helpful planning a complicated and more unusual trip and was accommodating when we wanted items in our itinerary changing.

Sent by Laura Marron

Outstanding service!

Sent by David Longstaff

Cathy was excellent when we made contact to enquire about a holiday. The information sent was very comprehensive and left no questions unanswered. A very efficient and professional service.

Sent by Jon Paul Gabriele

Fantastic service! Very accommodating for our needs and changes in circumstances and Cathy found the ideal holiday we were looking for based on our ask. Very happy!

Sent by Tony Ward

Cathy is a pleasure to deal with very knowledgeable and has a very pleasant manner. we have been booking with her for four years which has been one of the best decisions we have made.It is comforting to know that if needed someone we know is on the other end of the phone

Sent by David HART

Fantastic service. I don't travel that often so its great to be able to call on someone to keep me right and do all the sorting out. The great prices are a bonus too!

Sent by Linda Humble

Cathy was extremely efficient in finding and booking our flights. It is reassuring to know that she will be available 24/7 throughout our trip should we need to contact her, particularly with post Covid flight changes a possibility.

Sent by Evan Mulligan

Fantastic help, really went to so much trouble to help me get my parties trip booked. Excellent service.

Sent by Susan Green

I would score Cathy 100 if I could. I am a solo traveler and it gives me confidence to travel alone because I know she is on the end of a phone to help me if I ever need it. She’s great.

Sent by Andy Summerbell

Cathy arranged our holiday within 24 hours of my emailing her. Cathy takes the stress out of booking a holiday and all the associated travel arrangements. First class service

Sent by Leanne Devlin

Cathy is amazing. Nothing is every too much trouble. Any queries we have before, during or after our holiday she sorts straight away, No long phone call or waiting weeks for emails back waits like other companies. Would never book with anyone else!!!!!

Sent by Sam Dicken

Cathy is Truly amazing at all the hard work she has put in to organise our family trip away. Due to us being a large family there has been lots of requests and requirements form them all especially as we are taking young children away, Cathy has been extremely patient with us all and we couldn't thank her enough.

Sent by Karen Cain

Always a fantastic service. Cathy is extremely professional, and knowledgeable, whilst still being approachable and understanding of needs. Nothing is too much trouble.

Sent by Philip Robertson

Amazing, lovely, brilliant Cathy

Sent by Lynn Henderson

I can recommend Cathy as a travel consultant. I have booked with total confidence. She is very efficient and is great at communicating all information which takes the added worry out of travelling during these tricky times with covid. Cathy strives to get the best deals and a great experience for the customer. You can tell she is passionate about her role.

Sent by Lindsay Ross

Cathy couldn’t have been more helpful, I asked for different dates, different airports and due to things going on at home I didn’t get around to booking immediately but once I was ready Cathy was there waiting. Nothing was too much trouble and I would definitely recommend her to others. Thanks Cathy!

Sent by Lyn Binns

I already have recommended Cathy to 2 friends they were both concerned about the risks around traveling and i explained how helpful Cathy had been for us.

Sent by George Courtney

Nothing is ever a chore to this very professional, knowledgeable and caring person who also exhibits endless patience when dealing with a travel Luddite like me..

Sent by Joan Sutherland

Cathy from Travelcounsellors is very helpful and has a lovely way of making your holidays very special

Sent by Rachael Kuronboev

Fantastic service. Cathy went out of her way to provide us with a unique experience for our family. She managed to accommodate 2 adults, a baby and a toddler, the request for a sauna and family facilities all within budget. We feel assured that we are in safe hands as she is always so quick to respond and so helpful in preparing any documentation and info we might need. Amazing service! With any luck, Cathy will be planning many of our family holidays in the future.

Sent by James Chapman

Cathy was very helpful and couldn't do enough.

Sent by Lisa Charlesworth

Fast efficient service would recommend

Sent by Gary Coltherd

More than happy with the service we paid for

Sent by Dave Athey

With Cathy it’s a personal service and it really matters to her that I have a good time when I’m away. If there are any issues I have 100% confidence that Cathy will take care of it, which is really important because of Covid related complications with travelling abroad.

Sent by Jayne Crowther

Hassle free booking. One point of contact instead of faceless call centres.

Sent by Jacqui Jennings

Personal service at it's best

Sent by Duncan Gill

I can only say we have had fabulous service from Cathy in respect of holidays we have booked with her. She is both knowledgeable and extremely helpful, as well as being lovely to deal with. I have had no hesitation in recommending her to anyone I know booking a holiday.

Sent by Avril Ferry Johnson

Cathy has been amazing, providing travel advice and searching for great deals for us - she has gone above and beyond to book a holiday for us (working super late!) and got us a brilliant deal. A pleasure to book with.

Sent by Julia Teasdale

Brilliant service. Always at hand. Passionate at her job

Sent by Robert Nicholson

WE WHERE THAT IMPRESSED WITH THE SERVICE WE HAVE BOOKED 2 HOLIDAYS NEXT YEAR AND WILL BE BOOKING WITH CATHY FROM NOW ON CANNOT FAULT THE SERVICE PROVIDED.

Sent by Ernie Wild

Cathy Chapman is a 1st class Travel Counsellor nothing is too much trouble for her, very professional and we would not book our holidays with anybody but Cathy, it is the best thing we ever did meeting Cathy.

Sent by Tony Ward

very knowledgable and pleasant easy to converse with makes it a joy to book a holiday knowing you have got somebody like cathy to call on if needed.

Sent by Norman Bagley

Brilliant service from start to finish

Sent by rOSS rIELLY

Extremely friendly and approachable - Cathy takes the stresses out of booking the perfect getaway and helps you get the most out of the journey!

Sent by Amanda Campbell

Excellent all round service. Required to rearrange our holiday within a few hours due to Covid related issues and our flight being cancelled. Cathy completed the rearranged holiday, including upgrades, allowing us to fly the same date as planned. Amazing! Thank you Cathy!

Sent by K Moore

Cathy is the most friendly, professional and down to earth person and made a highly stressful trip to organise so smooth and easy, would highly recommend to anyone looking for a travel counsellor. Thank you!

Sent by W C

I apologise for using this space (work forum) to advertise someone's business but I have been so overwhelmed by the service Cathy had provided us in organising our holidays, I feel compelled to share her details with you all. If you are looking for a Covid safe holiday with insurance and someone else to organise it for you with all your travel plans held in one easy yo use app, then I can't recommend her highly enough!

Sent by Mark Thompson

We’ve received unbelievable support from you on our holidays. Including this last year tenaciously fighting for return of all our deposits! Would never go any where else for holiday / travel bookings and support. Highly recommended!!!!

Sent by Leanne Devlin

Cathy is amazing. Goes above and beyond- especially these last few weeks. Always there at the end of the phone , not like other companies were I have been on hold for hours this week. Thank you!

Sent by Tony Ward

Cathy is very knowledgeable and is always available to answer any questions or queries in a very pleasant and happy manner. A joy to spend money with.

Sent by Rich Weatherburn

Cathy is a star! We would never use any other means to book a holiday. Through this awful time where clearly her own business is under pressure, she has continued to put clients first.

Sent by Bernard Agopian

Brilliant customer contact and so prompt to answer any questions or request. I have already ask her for another holiday arrangement !.

Sent by Kirsty Tyers

We seem to be very awkward when it comes to holidays but Cathy is very patient extremely knowledgeable and fantastic. We are looking forward to or second holiday booked by her. Last year was our honeymoon and it was fantastic everything we wished for!

Sent by Hayley Whittle

Excellent service - highly recommended.

Sent by Ann Irwin

A fantastic personal service. That is why I use it time and time again.

Sent by Jacqui Jennings

An excellent and thorough service, feel as if we are important clients not just any clients. our questions have been mostly answered

Sent by John Morland

Kathy did an excellent job in organising our holiday, and we would recommend her services to anyone.

Sent by Neil Davison

Cathy has been most helpful in the booking of our special holiday. She has been extremely pleasant and efficient, and has provided a service way above that normally experienced and expected of a travel organiser. We would most certainly use her again and recommend her service to everyone we know. Neil and Marie.

Sent by Charlotte Davis

Cathy is fantastic. Really knowledgeable and helpful. She has helped us when we changed our destination and nothing was problem. Cathy even welcomed calls on weekends which was great. Thanks xxx

Sent by Lynn Stockley

Cathy is diligent , enthusiastic , very professional & will make your dreams come true - all with a smile

Sent by Tony Ward

Cathy always has a very pleasant manner and very easy to correspond with making it easy to spend your money on your holidays. A very knowledgeable person.

Sent by Kim Carr

Absolutely tip top. Would, and do, highly recommend to all my family and friends. Every detail of your holiday is covered in minute detail. All transfers seamless and stress free. Emergency contacts available 24 hours a day. Superb customer service.

Sent by Leanne Devlin

Excellent first class service AGAIN!!! . Nothing a problem. Had an amazing holiday and will definitely use Cathy again and recommend her to family and friends.

Sent by Duncan Gill

We found Cathy an absolute pleasure to deal with. She was very knowledgeable and helpful, giving plenty of sound advice along the way. Her communication was first class as was the promptness of work. All in all she has pulled together the holiday of a lifetime for us

Sent by Ernie Wild

I would not hesitate to recommended Cathy Chapman of Travel Counsellors. The service I received was first class nothing was too much trouble for her I will certainly recommend Cathy to all my friends.

Sent by Neil Gair

Fantastic service from Cathy!! X

Sent by Hayley Whittle

Cathy Chapman provides a superb service. She is the first person I think of when planning a trip away - and her advice/organisation never disappoints. I highly recommend Cathy and Travel Counsellors.

Sent by Janet Robson

Totally hassle free and always in contact, a great personal service.

Sent by Amanda Campbell

Excellent service. Cathy could not have been any more helpful. Thanks again!

Sent by Karen Cain

Cathy is such a lovely lady. Helpful, patient, thorough and professional. Takes all the pain out of booking a holiday

Sent by Ann Irwin

Fantastic personal service by Cathy

Sent by Philip Robertson

Stunning customer service, Cathy's knowledge and helpfulness is incredible! I will never book another holiday without using her.

Sent by Andrew Freeman

Brilliant service from Cathy

Sent by Avril Leach

Cathy truly provides a very professional, excellent and personal service. Thank you.

Sent by Thomas Marks

Excellent service!

Sent by Richard Weatherburn

This has been by far the easiest holiday we've ever booked, as well as being the most exciting holiday that we've ever had to look forward to. Cathy has been absolutely brilliant so far and we've got no doubt that this will be the holiday of a lifetime thanks to her and all of her efforts!

Sent by Richard Weatherburn

Outstanding personal service

Sent by Antony Ward

Dealing with Cathy is always easy and a pleasurable experience that makes you want to return and book another holiday.

Sent by Sue Burke

Cathy offers a very friendly and knowledgeable service. She is available at a time that pleases the customer and ensures every little detail and query is fully answered. I will certainly use her expertise again and pass on her details to other people.

Sent by Neil Davison

Cathy has been extremely helpful in pulling this holiday package together and her personal touches have already helped in us looking forward to this special holiday. Something very rare. I have already recommended her to work colleagues and will certainly use the service again.

Sent by Ian Simpson

Cathy arranged everything for us which was a great help as this was our first cruise and nothing was a trouble for her,we have already told some of our friends about the great service she provided us with..

Sent by Mark Thompson

Yet again the service we have received from Cathy has been top drawer! After an amazing Tuscany wine tour we enjoyed in 2018 we have booked a Bordeaux tour this year and again Cathy listened exactly to our requirements, guided us through, made some amazing recommendations and has booked another fantastic looking holiday. “The best hotel in France” quite some accolade. We are really looking forwards to it and will keep coming back to Cathy and Travel councillors for these unique/tailored holidays!

Sent by Kirsty Tyers

Cathy was absolutely amazing we had a list of what we wanted that was not very realistic but with all of Cathy’s knowledge and understanding we have found the perfect honeymoon that ticks all our boxes. We couldn’t recommend her high enough!

Sent by Marian Deevoy

We found Cathy to be extremely helpful in our optioning our insurance, and other matters relating to our cruise. We will definitely use Cathy again and have no problem recommending her to our friends.

Sent by Joanne Thompson

Very pleased with the service.travel and accommodation booked and sourced by Cathy Chapman. We have used her Travel Counsellor service quite a few times now and really wouldn’t book anywhere without her! She just takes all the stress out of booking your trip or holiday down to the smallest detail - so that makes it possible to just enjoy your break.

Sent by Ann Irwin

Fantastic professional lady who goes over and beyond to help you in every way.

Sent by Brewis Henderson

It is refreshing these days to encounter such efficiency. It is rare indeed, unfortunately. I am not "likely" to recommend you to anyone else, that word should read "guaranteed"

Sent by Phill Robertson

Cathy is an absolute star, amazing service! Won't look past her for all future holidays.

Sent by Amanda Campbell

Excellent service! Thank you!

Sent by David Leach

First class service, very quick and efficient, all sorted within a few hours. Thanks as always.

Sent by Jenna Howe

A great service provided by a lovely lady, I would definitely recommend.

Sent by Jon Paul Gabriele

Cathy was fantastic throughout the booking process and went over and above to accommodate my requirements. I had to changes dates and length of holiday a couple of times but nothing was too much trouble. Great service and a wonderful lady.

Sent by Sam Mannion

Cathy was a brilliant help. Very friendly and approachable. Thank you!

Sent by Bill Kirby

Totally satisfied, in fact, more than satisfied, with the efficient and caring service from our Counsellor, Cathy Chapman. Any future holidays we will have no hesitation in using her service again

Sent by Mark & Joanne Thompson

Cathy is fantastic to deal with, she spent time really listening to our requirements and came up with a few tailor made options for us to choose from. there is no way we could have organised a holiday experience with exactly what we needed without her help. Cathy is very responsive to all communications and booked the holiday immediately we had decided on our option, dealing with all of the flights, airport pick ups, hotel, chauffeur services, tours etc. Highly highly recommended!

Sent by Ernest Wild

She is very very professional, reliable and great at what she does.

Sent by Anthony Ward

Cathy is very good at her job and is always happy and friendly and makes you satisfied that she has done her best for you. Also nothing is an inconvenience to her no matter what your request is. This is the third time we have dealt with cathy and I know we will be dealing with her more in the future. I would strongly recommend anybody to use her services.

Sent by Louise Cook

Excellent personal service. Friendly stress free. Will definitely use Cathy in the future and have already recommended her to friends and family. Thank you once again

Sent by Carol Holland

Service is above and beyond any I have ever experienced in my years of travelling. Would not hesitate to recommend.

Sent by Karen Cain

Excellent service, I feel very confident when dealing with Cathy. She is also very patient and caring.

Sent by Marilyn Jeffels

Excellent and efficient service from Cathy. I would certainly use her services in the future and would recommend her to friends and family.

Sent by John Atkinson

Very knowledgeable and helpful adviser.

Sent by Kate Fassett

Cathy is excellent at her job, knowledgeable, helpful and very personable. I didn't feel like a twit when I was asking stupid questions. She's a delight to deal with and extremely reliable and efficient.

Sent by Ross Rielly

Fantastic service, easy to contact, nothing too much trouble, all of the stresses taken away by Cathy who has provided everything we were looking for our Honeymoon.

Sent by Tricia Elliott

Cathy goes out of her way to help her clients. Her knowledge is excellent.

Sent by Nicola Foster

Brilliant service, always there to answer any questions big or small and is fantastic at finding the perfect personal holiday just for you.

Sent by Avril Leach

Excellent, efficient service all round and quick response time, which impressed me. Well presented ideas, options with full detailed explanations given. Will certainly use Cathy in the future and have no hesitation in recommending her to our friends, family and colleagues. Grateful thanks for all her support and help in choosing two wonderful holidays for us this year. We can only wish her every success and happiness in the future as a Travel Counsellor.

Sent by Pam Norman

So knowledgeable, efficient, helpful and very stressless!

Sent by Hayley Whittle

Brilliant service !

Sent by Jennie Emms

Nothing was too much trouble, Cathy took away all the stress of booking a holiday with a disabled passenger. I wasn't stuck to 9-5 hours for communications either which is a massive plus. She's fabulous!

Sent by Julie Lawrence

Cathy is fantastic, she found me exactly what I wanted and I am not easy! Won’t use anything else now for travel bookings !

Sent by Joanne Thompson

Wonderful always super organised takes all the stress out of booking a break or holiday

Sent by Sarah Miller

An absolutely fantastic service. Will definitely be contacting Cathy again for our next holiday and recommending to friends and family.

Sent by Sheila Stephenson

Cathy was extremely helpful, informative and very patient with me! Nothing was too much trouble to her.

Sent by Richard Morley

I have already passed on details to two family members for their next trip.

Sent by Joanne Stokeld

I have told my work friends all about how efficient and helpful Cathy has been and how effortless it has been on our part due to Cathy doing everything, I will also tell my friends when I see them and family and next time I need a holiday I will certainly be contacting Cathy straight away.

Sent by Leanne Devlin

Cathy has organised 3 holidays for me (so far) and her service has been amazing. Any queries or problems she has answered straight away. She is very professional and saves all the hassle of booking your holiday yourself. I have and will recommend Cathy to all my friends and family!!!

Sent by Andy Summerbell

My family and I have just returned from a two week trip to Spain, booked through Travel Counsellor, Cathy Chapman. Just wanted to express our thanks to Cathy for the excellent service from booking through to flying home. Cathy took all the hassle out of booking a holiday and sorted every detail of our trip. Will certainly be booking via Cathy for our future holidays

Sent by Phill Robertson

Fabulous, bespoke, nothing is a problem service. Cathy is one in a million.

Sent by Pauline Durbridge

Extremely efficient and personal service

Sent by Amanda Hall

A very personal service, which I would highly recommend.

Sent by Susan Burke

Very good service from Cathy. Started with a vague idea and progressed into a good quality recommendation for hotel and travel arrangements.

Sent by Pat Kirby

Cathy has been prompt, efficent and made herself avaliable for any questions i may have needed answering. We look forward to having a great holiday which Cathy has helped make possibe. We would recommend her to others and will definitly call her services when we next take a holiday!

Sent by Caroline Bates

Very good service. Friendly and helpful would detinstely us again.

Sent by Michael Stokoe

Fantastic personal service.

Sent by Kim Carr

Loved not having to trawl through loads of websites to find our perfect holiday. Love that Cathy is printing off all our documents and looking after the finer details, no more waking up at stupid o clock thinking I've forgotten to do something. Will use again and have no hesitation recommending to others.

Sent by Wendy Wilkinson

Already passed her details on to my daughter.

Sent by Donna Wake

I love the personal card sent after booking.

Sent by Bernadette Crooks

Excellent service

Sent by Danielle Dowson

Fantastic service for a brilliant price!

Sent by John Jordan

Excellent service throughout, and everything went exactly to plan.

Sent by Avril Leach

An extremely efficient service was provided to my husband and I as we greatly benefitted from having all the research undertaken by Cathy in finding us the perfect location and hotel for our special holiday in a particular area which was renowned for excellent snorkelling;, basically the main demand for my husband's holiday!!

Sent by Jayne Wilkinson

Already recommended you!

Sent by Danielle Miller

Cannot thank Cathy Chapman enough for making booking our honeymoon so easy. Special notes we spotted on the paperwork addressed to the hotel such as "honeymoon couple, nicest room possible please with bottle of bubbly in their room". Without even asking we received a 27 page E-brochure of the 2 places we were visiting, where to go, what to do, things to see, places to eat, whats near the hotel etc, along with details about requiring visas and what vaccinations are recommend. Private transfers between the hotel and airport were arranged for us. Emails answered almost instantaneously at all hours of the day and a nice thank you card arrived through the post once we had booked our holiday. I cannot fault the service we received even if i tried, May book all our holidays like this from now on! Thank you Cathy Chapman! xxx

Sent by Judith Robinson

I have already recommended Cathy to my friends and family

Sent by Simon Dean

Extremely helpful and fantastic to put your trust in someone like this to organise the holiday you want. Thank you

Sent by Karen Robinson

This is the first time I have used Travel Counsellor's services and I found Cathy absolutely brilliant. Nothing was too much trouble. I have already recommended Cathy to a friend and as I meet other friends and colleagues I will also be recommending her. Much better service than from your usual travel agents.

Sent by Evelyn Mee

Thank you, so much for all your help with our recent booking. I just felt that I would like to feedback how impressed I was with the way you sorted everything out for us and kept in touch with us throughout even going the extra mile to try and help us find suitable flights.

Sent by Marie McCabe

Great communication every step of the way thank you.

Sent by Jayne Crowther

Fantastic service. Sourced my holiday and it's lovely to know it's all the finer details are being taken care of. Lovely personal service too - worry free.

Sent by Leanne Devlin

Excellent friendly and efficient service. Nothing was a problem and Cathy went out of her way to help us find our perfect cruise. Would highly recommend her to friends and will be asking for her help again.