Based In Bournemouth

Charlotte Lock

Available for new enquiries

It's Nice To Meet You

Hi, I’m Charlotte! I’m so glad you’ve stopped by my web page. I’m really looking forward to helping you plan your next amazing holiday.

I’ve always loved exploring new places, and I’m excited to share that passion as I help you design your perfect travel adventure. With so many options available, planning can feel overwhelming, but that’s where I come in. My goal is to take the stress out of the process, handle all the time consuming details, and create a holiday that’s perfectly tailored to your needs, preferences, and budget.

As part of Travel Counsellors, I’m proud to offer a customer first approach that puts your needs at the centre of everything I do. I’ll take care of every detail with care and precision, so all you have to do is enjoy the journey.

I provide a bespoke, high quality, and deeply personalised service, and I’ll be with you every step of the way, from initial ideas through to support before, during, and after your holiday. Whether you need assistance while away or last minute help, you’ll always have access to 24/7 support through me and our dedicated duty office. Your peace of mind is always my top priority.

Working from home means I’m flexible and happy to chat at a time that suits you, even outside the usual business hours. Whether you’d prefer a Zoom, a phone call, or a relaxed chat over coffee (or even a cheeky glass of wine!), I’m here to help. I love building meaningful relationships with my clients and adding personal touches to make your travel experience extra special.

I also have access to a vast network of travel experts, allowing me to create truly unique and unforgettable experiences tailored just for you.

My love for cruising has given me first hand insight into some of the top river cruise lines; having sailed with several of the best known brands, I can offer expert guidance on which ones might best suit your style. I’m also a passionate ocean cruise fan, particularly when it comes to ultra luxury voyages and small ship experiences. These are areas I genuinely love and specialise in, and I’m always excited to share my knowledge to help you find the perfect sailing.

As a mum of three (including twins), I understand the unique challenges of travelling with a larger family. I’m here to make the process fun and stress free, recommending child friendly accommodations and activities that make sense for everyone. Family travel should be a perfect mix of adventure, comfort, and convenience and I’m here to make that happen.

Some of my favourite destinations include Orlando (I’m a huge theme park enthusiast!), Australia, Lapland (a truly magical place), and I’ve thoroughly enjoyed cruising around the Caribbean and the Mediterranean.

Finally, as part of an award winning company with over 30 years of experience, I’m proud to offer 100% financial protection through a secure financial trust, so you can travel with complete confidence.

Get in touch today, and let’s start planning your next unforgettable escape tailored just for you. Your perfect adventure is just a message away!

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Contact Me

Whatever your holiday needs I'm here to help you, so simply give me a call or send me an email with your contact details on and I can get things started for you:

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My customer stories

Sent by Jennie Penney

Charlotte is passionate about her role in securing your next holiday, and making it the best experience you can have. I am grateful that she can cut through all the brochures and hype, and find the most suitable and appropriate holiday for me. I have already recommended Charlotte to several friends and will continue to do so.

Sent by Gemma Regan

First class service from the moment of enquiry to the booking of the holiday. Charlotte was so supportive and always on hand. Fabulous advice, suggestions and recommendations that helped make choosing and booking the holiday a great and easy experience. Charlotte was so helpful with reviewing the potential booking a few times until it was exactly what we wanted. I cannot fault the service we had from Charlotte, and I would 100% look to booking through Travel Counsellors again. Thank you Charlotte!

Sent by Abbie White

Charlotte was very helpful and responsive throughout our engagement. Charlotte listened to our requirements and has created an itinerary for which we are very excited. Would highly recommend. Thank you Charlotte.

Sent by Clare Strama

Charlotte has been amazing would 100% recommend her to anyone looking to book a holiday in whatever capacity that maybe. Friendly , helpful, nothing is too much trouble so in all a delight to work with.

Sent by Rebecca Fox

Charlotte has been wonderful. Super helpful and not pushy. Would highly recommend!

Sent by Jennie Penney

Charlotte was very focused on what type of holiday I wanted. She always responded positively and with care and consideration. Having Charlotte find my holiday meant that I didn’t have to trawl through hundreds of websites, or travel brochures, and terms and conditions. Even when my circumstances changed slightly it was no bother for Charlotte to research further holidays to suit my needs. I will be contacting her again for my next trip, and am very happy to recommend Charlotte to my friends. Thank you Charlotte xx

Sent by Ruth Rayner

Fabulous service, detailed and knowledgeable.