Charlotte Vassell

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Customer stories

It's Nice To Meet You

I am delighted to be celebrating my 21st year as a Travel Counsellor. I have worked as a travel agent for over 31 years and as you can imagine there has been a great deal of changes in the industry, the accessibility and how we book our travel has changed significantly. My customers rely on me for advice, a helping hand and to take the stress out of planning and managing their travel plans.

Travel Counsellors is a large, professional organisation and whilst I run my own business offering my customers personal service, flexibility and competitive prices, I have the backing of being a part of the Travel Counsellors team. The technology we use is outstanding and the Travel Counsellors financial protection is the best under the sun! It goes without saying I have a passion for travel & love going on holiday.

So far this year, Italy, Greece, Thailand, The Maldives & Florida are extremely popular destinations. Personally I am off to Corfu for a good friends "hen" weekend in June followed by the wedding in Illetas, Majorca. We holidayed in Kalkan, Turkey for the 1st time last year, it's a destination that has a great deal of repeat customers & I can see why. 4 families/good friends travelled together, our teens loved it so much we are returning this summer & have booked a lovely villa with stunning views.

The world is your oyster & we are so lucky to have Europe on our doorstep offering so many interesting destinations and lovely sunny relaxing resorts.

I pride myself on offering the ultimate customer service and I look forward to hearing from you.

Contact Me

Whatever your holiday needs I'm here to help you, so simply give me a call or send me an email with your contact details on and I can get things started for you:

Send me an email 01625 837610

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My customer stories

Sent by Maria Kelly

Prestbury Cheshire 22/09/2014

Well - what can I say - we had a brilliant time thanks. Everything was perfect - flights, transfers, hotel accommodation etc. It was a ten out of ten experience and we'd all be happy to return to the Oceania. The staff were delightful, accommodation spacious and immaculate, food and service excellent and Block 5 was the perfect choice for us ladies. We particularly enjoyed our dinners at the Greek Taverna and the Asian restaurant. Thank you for organising the Asian for our first night - it was a huge success and the hotel even surprised Jayne with a birthday cake and candles. Jayne was a very happy bunny throughout the week (despite her "ordeal" of reaching the big 70!) Many thanks Charlotte for organising. I will definitely be in touch with you again.

Sent by Beverley Maddocks

Cheshire 13/02/2014

What can I say, we didnt want to come home! We all had an amazing holiday, the whole experience was fantasticfrom start to finish! Both hotels we could not fault, we will definitely be going back. Thank you for all your help in making our very special holiday special.

Sent by Alison Owens

Cheshire 13/02/2014

Thankyou so much Charlotte. We have had a really super holiday. Everything was perfect - both flights on time, lovely weather and a perfect hotel. It was just like a tranquil oasis - quiet and calm, with lots of private areas where you could relax and unwind. Super food too. It was perfectly positioned - ideal for local buses - and a very up-market area with really good shops! We would definitely recommend the Spa Day at the nearby Lopesan Hotel too! Thankyou once more for organising everything for us. Hopefully it will not be too long before I contact you again.

Sent by Emma Judge

Didsbury 21/02/2013

We had a superb time thanks. The hotel recommends from you were spot on. Three days in Singapore was enough for what we wanted to see - but we didn't stop for those three days. We walked the length and breadth, did the Night Safari, visited the new Gardens and Marina Bay Hotel, did one of the museums and of course had a singapore sling in the Long Bar in Raffles - excellent! Flights and transfers all worked very well (after we found out we couldn't book in online on way back). They checked our luggage through from Borneo to Manchester which was great so we only need take ourselves and hand luggage on plane and out of airport whilst awaiting our homeward flight. I have friends living in Singapore who we had suppoer with at the beginning and they kindly offered their apartment as a base for us for the hours we needed to kill on way home, which gave us somewhere to head to and to leave our handlugage allowing us one last window shop on Orchard Road (too flash for any actual purchasing!) So thanks again for sorting this for us. You did yourself proud yet again!

Sent by Helen & Michael Abbott

Macclesfield 20/02/2013

Charlotte, thank you so so much for arranging this holiday, what a joy. The Antarctic cruise was just amazing, a good suite thank you, good seats on flight thank you, great hotel in Paris thank you.