We are using Cornel again for our holiday planning. She has always been very quick in responding and coming up with some great options. This takes out a lot of the hassle and time you would need to spend to organise the holiday.

This company is very professional and their responses are very prompt. Excellent service . I would highly recommend them - as they were recommended to me by someone.

Cornel was really helpful and proactive in helping us to book our honeymoon. She was upfront with logistics and cost, whilst also discussing our hopes for the trip to come up with the best itinerary possible. She made the process incredibly easy and we’re both so excited for our trip!

Thank you for organising what was a fantastic experience for my daughter and me. I am pleased to say that absolutely everything worked smoothly. The pick-up arrangements and flights etc all worked well in what was a complicated itinerary. We even had a pleasant surprise in the Okavango when they provided a helicopter for the hop between camps and we had a birds eye view over the Delta, which was unbelievably good. The lodges were all very good, met or exceeded our expectations. We saw pretty much everything we wanted to and, in most cases, saw more than we expected. The stop at Vic Falls was a good idea as it gave us a break from 5 o’clock starts and the white water rafting was really exciting (but not the climb up the gorge at the end which was very arduous) .

I have used Cornel a few times now and always had a great experience. We have just got back from our holiday of a lifetime to Bali. Everything was fantastic from booking to coming home, we could not fault the service. We had an issue with an excursion and I called Cornel at 7.40am UK time to check some details that the on-site tour guide was telling us, which was different to our booking. Not only did she take our call out of hours, she also called her head office and was on and off the phone with us for about 45mins whilst we sorted the problem. We booked 2 hotels with Cornel and whilst the first was good, the second one, was literally something else. Hubby was so blown away he just kept saying "this hotel is just so amazing isn't it". It became a bit of a joke with the kids to see how long we could go without daddy mentioned the hotel LOL! It was literally luxury at the top of a jungle, quite literally amazing. Bali did not disappoint and we are already thinking what to do in 2025. Thanks again Cornel.

Cornel has been fantastic, turning things round in a short timescale and still keeping an eye on our journey post-booking. I'm a big fan.

Fantastic service by Cornel! A short telephone chat ended with Cornel sending over 3 quotes within 48 hours…a couple of questions later and our holiday was booked. Highly recommend.

We just have returned from our family trip to France. Despite my last-minute search for a Disneyland trip, Cornel's travel service was extremely helpful and promptly booked everything, ensuring the best deal in terms of price and quality. I will certainly use her services again in the future and definitely recommend her services to anyone who wants a great break.

Cornel is the perfect travel counsellor! Nothing is too much trouble to her … one message and she replies swiftly with a carefully thought-out travel plan and useful suggestions. Holidays that Cornel has arranged for us have been perfect in every way and we look forward to our next one.

Cornel took the stress out of planning and booking my summer holiday - very much recommended!

Great, personal service. Really helpful to have her in hand at all times and to answer questions. Would highly recommend.

I have already recommended Cornel both on a FB group and to a friend. She was patient, made good suggestions, kept going when we couldn’t make it work, found a great holiday and communication was excellent throughout.

Cornel has been amazing - so helpful and understands exactly what we were looking for. Super speedy too!

Cornel was so efficient and helpful. We feel our holiday is safe in her hands!

Extremely efficient and helpful

Cornel was brilliant! Listened to my rather ropey instructions, came back with options which really reflected what I had said and was tailored towards my individual interests. Really great!

Cornel was superb in helping me book a fabulous last minute vacation at very short notice. Throughout the booking process she was very professional and diligent to ensure I make the best choices available within my budget. Post booking, Cornel constantly kept me up to date and immediately informed me of any rule changes as they happened that may have impacted me, working out of hours in doing so. Her friendly personality and dedicated client focus made the whole experience very rewarding. I would highly recommend Cornel in future and would rate her one of the best I've experienced in the travel business. I very much look forward to working with Cornel again on future trips.

Cornel has been so helpful with our holiday, I would really recommend her service to friends and family.

Cornel has been fantastic - so patient and helpful. We wouldn't hesitate to recommend her to friends and family in future.

Very attentive, knowledgeable and thorough.

In January 2020 we contacted Cornel to help us plan our August 2020 holiday. We did not know where we wanted to go, just had a few ideas about the type of holiday we wanted. Cornel met with us and discussed what we were looking for, found out that our daughter was really into archaeology and had loved our trip to Cyprus in the previous year. Cornel then came back with a plan for Mexico. She would arrange everything, the flights the hotel etc and it looked like the perfect holiday for us. If 2020 had been a normal year, then this review would most likely be telling you about the fantastic time we had. However, 2020 was not a normal year, the worldwide pandemic saw to that. Instead, this review is a testimonial about the service we received from Cornel. Because Cornel is ATOL protected it meant that we did not lose our money when the trip had to be cancelled. Cornel kept us informed during the whole process as it become more and more likely that we would not be able to travel. When it finally became obvious that the holiday was not going to happen, we did not cancel – we postponed for a year. This is where Cornel really came into her own. Whilst the hotels were putting the price up for the following year, Cornel was able to negotiate the same price for us. In October, during the brief break in lockdowns, I contacted Cornel about finding a hotel in the UK for my wife and me to celebrate our wedding anniversary together. I fully expected to be paying her a commission on somewhere she found. However, she advised me that whilst she could find and book somewhere for me, there were a few hotels that I would be better off direct booking and then provided me with the list. This level of service is why I would wholeheartedly recommend you book your holiday through Travel Counsellors with Cornel.

Brilliant service, nothing is too much trouble. Will definitely recommend to friends and family.

Cornel has been great dealing with our queries and finding lots of options. She's very responsive and we always feel our enquiry is important to her. Great touches like the travel guide is lovely as well.

Amazing service, went above and beyond to find what we were looking for, even received a guidebook in the post!

Would definitely recommend Cornel for any trip that involves long haul, transfers and excursions etc. She just makes it so easy and whilst you may find it a little cheaper by searching for hours online, for me it's about the peace of mind that what you booked is exactly what you get!! Cornel is very patient with me whilst I dither about what to book when! So easy to talk to and discuss options without making me feel bad for changing my mind!

Friendly, responsive, informed, helpful.

Very helpful. Grate price. Service was second to none. Will definitely use again. Thank you.

Cornel has been fabulous!!!

Cornel was recommended as someone who would ‘go the extra mile’ and she certainly does! She is friendly and easy to talk to and very speedily arranged every detail of the holiday I requested. Extra details such as checking that we have the necessary up-to-date personal documentation and the surprise gift of a relevant guide book ensure that Cornel and Travelcounsellors stand apart from other companies. We will certainly use them in the future and are pleased to recommend their first-class service to others.

Very helpful in finding me the right holiday for my young family and taken the hassle away with her detailed research and knowledge. Not an easy task when I’m a fussy client with a long wish list!

Very professional, always a pleasure working with Cornel :-)

Friendly, efficient and so quick to respond

Cornel is brilliant and we recommend her at every opportunity. We particularly appreciate her attention to detail and patience when we change our minds or ask for other options. We also love receiving her notes on arrival at our hotel. Thank you Cornel.

I have already shared Cornel’s details with a friend following the great service we received.

We have received a first class service from Cornel and I would not hesitate to recommend her to my family and friends. She was very helpful and understood our requirements therefore provided us with the appropriate recommendations and kept us informed when awaiting responses from third party (hotels, airlines etc) Her service is thorough and efficient and I’ll certainly be using her again.

I love the personal touch to your service. Thank you

Cornel was very professional and easy to deal with. We would happily rebook and recommend.

Cornel was incredibly efficient at coming up with options to suit my need. It was great to have someone listen and ask the right questions about my ski trip needs and take the time to do the research and come up with options so promptly. Thanks to Cornel ski trip next March all booked. Many thanks Cornel!

Great service. I've already passed your details to a few friends! Thanks again Cornel.

Very efficient service

Cornel has been amazing. We changed our plans so many times, she was patient and found great alternatives for us. Finding a holiday that meets two families requirements and preferences was a hard task but Cornel gave us the options, answered our many questions and guided us to create our perfect holiday. We can’t wait to go.

Cornel has been such a great help I will definitely be back to book more with her.

I’m so grateful for Cornel and her helping me in booking a surprise trip to Euro Disney and Paris for my family next year. Her enthusiasm, energy, organisation and professionalism scores a perfect 10/10. I would highly recommend Cornel’s travel services and I will definitely be calling upon Cornel to assist me with holiday travel in the future. Thank you so much Cornel!

Cornel has been brilliant from day 1 when we engage with her to book our family holiday. She sent us a variety of quotes within our budget and matching our spec. Once we decided on a location, Cornel made the booking so easy and been in contact to sort out several requirements, from car seat hire to cots for our baby.

The service has been fantastic. We have little time to look into and plan such wonderful holidays. Their prompt and personal service has helped so much. We are so excited about our trip.

Cornel is very professional and she knows the industry well. Very friendly to talk too.

Cornel is very professional and she knows the industry well. Very friendly to talk to, too.

Friendly, knowledgeable, understanding of our needs, considerate in every aspect of the booking and full of information.

Cornel was very friendly and helpful. We had a chat about what we wanted from our holiday, and Cornel's first suggestion, with some 'tweaks' was perfect and we booked straight away! We're really looking forward to our holiday.

Brilliant swift service took all the stress out of organising a holiday!

Cornel saved me so much time! I was baffled by choice and she just made it all so easy.

Cornel has been very helpful and I will be contacting her for any future trips. I will also definitely recommend Cornel to people I know. Thank You.

In all our past holiday and other travels, we've never been as impressed with the arrangements done. If one take into account your brief was very limited and you managed to arrange and plan a holiday which pleasantly surprised us, on a daily basis. It was as if you knew our tastes in travelling, accommodation, interest, etc. The hired vehicles, the accommodation, the places and sights, was exactly what we wanted. At one stage it was not possible to do our flight check-in, you immediately offered to do that on our behalf, notwithstanding the fact that you had to get up in the very early hours of the day to enable that. So much commitment to ensure our pleasant and enjoyable holiday, we have not seen in all our previous trips. We have no problem to highly recommend your professional travel agent services, to experience what a pleasure it could be to use your totally committed services. Thank you once again for your professional travel services. We will be in contact soon with the next planned trip.

Cornel was always available to ask questions and helped us book our holiday with ease. Would absolutely recommend to others!

Very happy with the service provided, would definitely recommend to others.

Excellent service with a personal touch. Sometimes it’s the little things that make the difference such as the Barcelona pocket lonely planet guide.

Cornel has been brilliant, she has been exactly what we we’re looking for. Cornel has answered all our questions and done all the hard work for us. We highly recommend Cornel. Hopefully our holiday in September won’t disappoint.

Everything I asked Cornel to find out she did so immediately and with explanations and recommendations.

Great personal service. Lovely touch to receive a quality guide book for the destination as well. Highly recommended.

Cornel is extremely professional and brilliant at what she does and has been helping us book our holidays now for a number of years. Cornel is someone who always does that bit more for you to ensure your holiday is just what you wanted. A fantastic exemplary service every time! Many thanks Cornel from The Copland-Jones family

Excellent service. Friendly, knowledgeable and super efficient and helpful.

Very good service

We really enjoy discussing and planning holidays with Cornel and recommend her at every opportunity we get!

Amazing, friendly, informative and super quick service. It was lovely not to have the hassle of finding the perfect villa - Cornel found it for us in no time at all.

Cornel's personal service cannot be faulted and has taken care of all my requirements. All I did was chose my preferred holiday from the wonderful options she offered me. Thank you.

A very professional, knowledgeable, friendly and thoroughly reliable service provided at all times. Already recommended to others.

Cornel did a great job on this assignment, from beginning to end! She helped us plan an amazing holiday with a couple of iterations during planning to suit our thoughts and budget. Whilst we were in Halong Bay, the monsoon came in early and we had to alter plans for safety reasons. We reached out to Cornel and Ms Nga on the ground, who helped us bring our scheduled itinerary a day forward - all in the middle of the night for Cornel! We had a great team on this holiday, definitely recommended Cornel and Ms Nga for organising any trip to Vietnam, and providing support in time of need!

Cornel has been extremely helpful and answered all my questions that I have had very professionally. She gave me various different quotes so that I could compare what holiday was best suited to us. Cornel was really efficient and got our holiday booked very quickly and offered us advice along the way. I would definitely recommend her services and would have no hesitation in booking a holiday with her again.

Our scheduled ferry crossing from Portsmouth to Bilbao was cancelled immediately prior to departure. Cornel reacted immediately and within an hour had booked alternative flights, changed hotel reservations and secured re-funds. This is our third experience with Cornel and Travel Counsellors. Definitely to be repeated again.

Cornel was amazing and spent so much time organising what will be a very special holiday. There were numerous changes on dates, people and itinerary but she dealt with it all with so professionally and made it so easy for me. I can't thank her enough.

Cornel goes the extra mile to accommodate all our requirements- thank you!

Excellent professional service!

The helpful advice and taking away the time required for searching/finding the best deals that suited our budget made booking this holiday so easy.

The service that Cornel gave us was exemplary with amazingly speedy replies to all our questions even late in the evening and imaginative suggestions. First Class.

I made one phone call to Cornel and from that I have a complete holiday with all the extra care with travelling and hotel arrangements made for me.

A fantastic travel experience for a short trip again. Cornel made it really easy - I didn't have to think about a thing from start to finish. Thanks!

Highly recommended, Cornel is amazing, truly passionate about travel and booking holidays as if they were her own. A lovely personal service and completely hassle free! Thank you Cornel.

Cornel has been amazing. In just one week we had planned and booked a special trip to celebrate our silver wedding anniversary including multiple flights, destinations, transfers and trips. First hand knowledge of destinations offering helpful advice and tips with excellent personal service. Thank you very much and would highly recommend your services to our friends and family.

Cornel has done a great job of helping us narrow down our requirements for our summer holiday and found us a fantastic villa which was exactly what we were looking for. I would have no hesitation recommending Cornel to friends and family looking for a personal service when arranging their next holiday.

We were delighted with your rapid and thoughtful response to our enquiries.

Cornel worked above and beyond expectations to organise a special holiday tailored to our needs. She worked incredibly efficiently to complete our itinerary in such a short time scale and was always quick to respond to any of our queries. Overall, a first class service and we look forward to our holiday with excited anticipation.

Cornel understood exactly what we required and very quickly put together realistic options for us, handling our rather complicated wishes with aplomb. She has imbued us with confidence in the arrangements and offered ideas for add-ons to consider without being at all pushy. Thoroughly recommend!

Cornel has created us a wonderful honeymoon trip for next year. She carefully listened to all our requirements and then worked hard with the ground team in South America to bring it together. They've provided an excellent service and I can't wait for the actual trip! I would thoroughly recommend her services to anyone. Thank you in advance Cornel!

Cornel is a very lovely, thorough travel counsellor who always gives the best advice. She takes time when I don't understand something and makes me feel as if I am her only customer!

Cornel understood my complex needs, as it wasn't just a package holiday. Everything was done correctly, without any hassle and saved me spending hours going through the internet trying to find flights/deals. Would highly recommend.

Cornel was simply outstanding. I spoke with her briefly and she completely understood what we were asking for. I'm traveling with my disabled cousin. Cornel not only located the ideal holiday, but arranged absolutely everything which has been remarkably helpful. It's taken all the stress out of making sure we have all we need as she has thought of absolutely everything. So thankful for her assistance.

Efficient, courteous and prompt service. Thoroughly recommend to anyone.

Excellent service thank you

Very good service, efficient, quick getting back to you. Would definitely use Cornel again.

Cornel has at all times through the process been accommodating, knowledgeable, patient, informative and fast in her responses even when she was on assignment in other countries. She has made the process of booking a cruise holiday, a type of holiday that I had no clue where to start, a dream. She made all the tiny detailed adaptations that I have asked for and as such tailored the holiday exactly to what my parents wanted for their 70th birthdays' cruise! Thank you so much.

Such a fabulous service, I love not having to worry about anything!

Cornel has been a pleasure to deal with. She listened to our request and responded promptly with options that matched our wishes in all respects. Cornel attended to all booking and related issues, made sure we understood any travel requirements, and was always accessible, friendly and helpful. She has earned full marks!

Very helpful, good service, brilliant price. Would recommend to friends and family.

Cornel always thinks about what would be the best options instead of just going with your first thoughts or what is easiest. Cornel typifies the meaning of being a "Counselor" as opposed to an agent.

Cornel was great when booking our trip to Sorrento last year and got us everything we were looking for. She has helped us with a multitude of options for our honeymoon this year and we have now successfully booked it!! :) She has gone above and beyond, even providing suggestions of places to go and restaurants etc. Couldn't be better. We have recommended her to lots of family and friends already.

Cornel worked incredibly hard to get my husband and I on our perfect romantic getaway working with some very difficult and conflicting requirements from us! She managed this with a sense of humour and determination, and all I need to do is sit back with a mojito on the silvery sand.

Second time of booking through cornel for which is not ever a straight forward list of requirements and from a family that are useless in making timely decisions and she always comes through with such a "nothing is too much trouble" attitude and thinks of everything. I honestly can't rate her service any higher she is by far a god send !

Excellent service, taking us from a vague 'we fancy a holiday' to a fully booked itinerary. Very supportive as we um-ed and ah-ed and changed our minds a lot!

Many thanks for the amazing service you provided when booking the holiday for me and my wife at New Year. I’ve never used a personal travel agent before so was somewhat uncertain as to what to expect. My only thought afterwards was “why haven’t I done this sooner?!” The selection of hotels in Venice that you recommended were all excellent and the one we finally selected was perfect – it suited every requirement: centrally located, romantic atmosphere and within budget. I was very impressed with your attention to detail – the flights you selected were ideal, the tickets arrived in their own wallet, you had highlighted any important notes, you supplied a guidebook to the city and there was a bottle of bubbly waiting for us in our room. And even after we returned you contacted us to make sure everything had gone to plan. I am more than happy to refer people to you whenever the opportunity arises so that they too can enjoy your fantastic service.

Cornel went above and beyond my expectations in researching and booking my cruise. She even planned a cabin on the side of our cruise ship which offered the best views of the coastline rather than an ocean view. All the minute detail is so appreciated.

Cornel was the most patient, positive and thorough person we've ever booked a holiday with. Loads of great ideas and nothing was too much trouble. Thank you.

In Sept 2015 we travelled to Europe with our 5 year old son for almost seven weeks. Cornel was our travel agent and she handled all the bookings for our whole journey: Disney Mediterranean Cruise, Barcelona, Lisbon, Algarve, Athens, Corfu, London, Euro Disney, Paris, Netherlands, Oslo, Bergen and Stockholm. 11 flights, 9 hotel bookings,1 cruise, 1 rental car, numerous taxis, 3 train bookings and countless, priceless advice! Our long-awaited family holiday was a huge success mainly because of Cornel's careful planning and attention to detail to ensure that we all, including our son, have a wonderful time! I will recommend Cornel anytime, to anyone! If you want to go on a carefree, hustle free business trip or holiday, look no further! Thanks, Cornel, for everything you did to make our holiday really special! Our memories will last for ever!

Fantastic service with a personal touch. Holiday options provided to perfectly suit us!

Cornel was so patient and thorough in planning our honeymoon, and most importantly she really listened to what we wanted and what we were concerned about and worked around it accordingly. I couldn't recommend her enough!

Cornel took all the hassle out of arranging our trip to New York and came back very promptly with travel and hotel options.

Absolutely brilliant service, cannot fault it!

Cornel found us an amazing deal, we are very pleased and have and will recommend her to friends and family.

Excellent service. We will be booking more travel ourselves with Cornel as well as telling others.

Cornel has been friendly, patient and extremely helpful. She found our ideal holiday where we had failed.

Cornel provided us with an excellent service. We were not entirely certain about what we wanted but she presented us with a few tailored options based on our discussion, making the experience of booking a holiday seamless. Thanks Cornel

Totally and unreservedly impressed with the service. I gave, what felt like, minimal information as to our family make-up and holiday requirements, yet Cornel managed to source and suggest every element required to make this one of the most relaxing and enjoyable trips that we've had in a very long time. Add to this, the fact that she answered her phone on a Sunday morning and managed to get us a luxury transfer car within the hour, and we have the perfect service. 10 out of 10, all day long.

Very informative. Clear explanation. Couldn't fault at all.

We are so pleased at the amount of time Cornel has put in to finding us the holiday of our dreams in Australia. Cornel often sends us little snippets of things to do and see in Australia, which we find very useful. I would and have already recommended her to my family and friends.

Thank you very much Cornel! Incredible service - really helpful, friendly and accommodating. Cornel helped plan, organise and ensure we had a fantastic holiday. I would definitely recommend Cornel to anyone looking to book a holiday - never thought booking and planning a holiday could be made so stress-free! Thank you.

Highly professional service, covered several changes in plans and destinations, plus special requests with consummate ease, very knowledgeable and flexible...

Cornel was very pleasant and helpful and took the time to explain things carefully when I did not understand.

Thank you Cornel. So helpful, friendly and professional in accommodating my challenging circumstances and needs. Thanks!

Cornel was friendly, highly professional and spoke with confidence. She listened to my requirements, guided me where she thought it would be better for the family holiday and was an absolute pleasure to put our holiday in her hands. I didn't have to wait long for her to come back to me with a quote, putting me at ease and giving me good value for my budget. I will definitely recommend her to friends and family. It is great to deal with a true professional again within the industry and her attention to detail is beyond expectations.

Cornel's service was superb! We will use her services to help us with our honeymoon and look forward to planning it with her.

Cornel treated me with professionalism and was very efficient in dealing with my request.

Excellent service and I have already recommended Cornel to our friends going on holiday with us to Morocco at Easter. Certainly everything has been covered and will be in a position to gauge the whole package once we have returned from our holiday in April 2015.

My partner and I booked our honeymoon through Cornel and I would thoroughly recommend her to anyone. She was very organised and professional. We also really valued Cornel's personal experience and her flexibility to consider different options!

Cornel is passionate about delivering a quality, professional service! I will recommend her to anyone who wants to travel!

Managed to find a Christmas holiday for a family at short notice!

I have never had such thorough and complete attention to detail and I have travelled a lot. I love to take photographs and I even have details of how to set my camera for the perfect shot of the northern lights!