Based in Chatham

Deana Bourne

It's Nice To Meet You

Hello, my name is Deana - thank you for taking the time to visit my web page.

I am Kent based and I share my life with my husband and family. The nature of my business means you don't need to be local to book with me. Although most of my clients are UK based, I have some as far as the USA.

I am passionate about travel. Amongst my highlights, I have been lucky enough to cruise past the Sydney Opera House, see a turtle nest hatch on a Barbados beach, share an audience with the Pope in Rome, walk the corridors of Alcatraz, step into the tomb of King Tutankhamun, enjoy delicious street food in Mumbai and most recently, been up close to whales, bears, eagles and glaciers in Alaska. Just breathtaking.

I’ve worked in the travel industry for over 22 years and have been repeatedly recognised for my commitment to customer service. My clients would say that I do what I say I’ll do, I deliver my promises.

I’m proud to be part of an award-winning network of independent, highly expert Travel Counsellors. I can tailor make an itinerary to match your personal needs using a wealth of suppliers and ground-breaking technology. Your hard earned money is totally protected.

So whether it’s that trip of a lifetime, amazing cruise, family beach break or desert island honeymoon (I can arrange your wedding too), I want to turn your dream into reality. Give me a call, I’m looking forward to speaking with you.

“The best things in life are the people we love, the places we’ve been and the memories we’ve made along the way”
Anonymous

signature

Contact Me

Whatever your holiday needs I'm here to help you, so simply give me a call or send me an email with your contact details on and I can get things started for you:

Find me on social

My Blog

I absolutely live and breathe travel and I love to write about my experiences! Please take a look through my posts - you might find your own holiday inspiration.

Antigua – the beach is just the beginning….

30 October 2023

How blessed I felt when I was selected by Antigua and Barbuda tourism for my first visit to the beautiful island of Antigua. I can see why they use the phrase ‘the beach is just the beginning….’ A small Caribbean island at just 11 x 4 miles but packed with stunning beaches and beautiful accommodation, fabulous restaurant choices serving the most delicious fresh food, plenty of activities to suit all ages and tastes and above all, the friendliest welcome from every person I met. My 1st 3 nights were at Blue Waters. A family owned, boutique style hotel in the North set on a beautiful beach. A great appeal to British clientele, fabulous kids club and a wonderful wedding destination. No residency requirements and only a maximum of 1 wedding held here per day. Fabulous food from a variety of dining options and you must try the complimentary cocktail making class! On to Tamarind Hills in the East where all rooms feature a kitchenette although breakfast can be booked. Set in a hillside with stunning views over a sandy bay. A great option for larger groups with villas up to 5 bedrooms. Still evolving with new features including a gin ‘n’ fish afternoon in the restaurant. Hodges Bay, in the North was my final home. A contemporary, 5 year old hotel complete with funky art pieces including ‘Boonji’, a 22 foot tall spaceman guarding the pier. A focus on wellness as well as modern ocean front rooms with villas up to 4 bedrooms complete with pool and jacuzzi. The tiny ‘Prickly Pear’ island lies just off shore. Pre bookable by speedboat you can lunch, swim or just watch the world go by. All inclusive is available at many hotels but don’t be afraid of booking with just breakfast included or even room only. Every hotel had superb restaurants on site but my eyes were opened at the variety of local, top class restaurants suiting all pockets and serving the most delicious fresh food. If you’re a seafood lover like me, you’ll be in for a treat especially at Sheer Rocks, Frye’s Beach Dennis Restaurant & Bar, The Anchor Restaurant & Bar and the unique Papa Zouk. If you like steak, head over to Gather for a fantastic choice. Prefer adult only accommodation? Take a look at Pineapple Beach Club, Galley Bay, Hammock Cove or Cocos. Families will feel at home at Carlisle Bay, Tamarind Hills, Blue Waters or Hodges Bay. Don’t leave without a visit to Stingray City where you can get up close to these graceful creatures in the open ocean, Nicole’s Table where you can learn to cook Antiguan style and before you eat what you produce, take in a spot of Rum tasting or a trip up to Shirley Heights where on Thursday and Sunday’s you can enjoy live music and BBQ while watching the sun go down. A few top tips from me – • Driving is on the left as in the UK with reasonably priced car hire available. • Take an all-day boat trip around the Island • An all year-round destination (I visited in October) but hottest and wettest in August and September. • Currency is Eastern Caribbean dollar but US dollars are widely accepted. • Try a Rum cocktail or a fruit punch for an alcohol-free option. I felt safe and above all, I felt welcome! Always a friendly smile and genuine warmth. Will I be going back – for sure!

Mauritius - An Indian Ocean Island gem.

11 October 2023

Waterfalls, Black River Gorges National Park, rainforests, wildlife, botanical gardens, coloured sands and of course the now extinct Dodo – Mauritius is known for it all but our aim for a relaxing stay was to enjoy the sunshine, beaches, cuisine and wonderful hospitality. We travelled comfortably on the direct service from London with Air Mauritius in economy. BA also offer a direct route with several other airlines including Emirates travelling indirect. My last visit to Mauritius over 10 years ago, was to the East in March. This time, we travelled early in September and stayed for 9 nights in the North, around an hour from the airport at the stunning Meridien Ile Maurice. Set on a fine sandy beach over a km long, every room in the hotel has the bonus of an ocean view! The North is famous for its sunsets – look at my photos to see why! Mauritius has only 2 seasons, summer and winter! September is nearing the end of winter with daily temperatures a constant 27° during our visit. Sunshine, scattered white clouds and a couple of short spells of rain. Although the evening temperatures were still in the early 20’s, with the ocean breeze and if you’re like me and love to eat dinner outdoors, I’d recommend taking a cardi. Apart from regular beach and local walks, we took a trip into the capital Port Louis for a look at local life. There’s a local bus route nearby but with cabs easily available outside the hotel, we hired a driver for the journey who waited in the city for us until we were ready to return. Ay around 45/60 minutes each way, the return trip was great value at £40 (Driving is on the left, as in the UK if car hire is your choice) Port Louis is a mix of old and new. Vast alleyways of traditional markets selling everything from fruit to fish and household goods to hats but also an upmarket waterfront area with modern architecture and fine dining. A hub of activity, well worth a visit and a ‘must do’ if you like to haggle! Also, interesting to hear Mauritian Creole being spoken as well as French and English. A foodie paradise with a vast selection of fruit and seafood, I had the best octopus ever and also enjoyed spicy curries and sampled buffalo for the first time. Always something for everyone with a blend of European, African and Indian flavours, I also noticed a good selection of plant-based options. We were introduced to a Mauritian tradition ‘Alouda’ A refreshing milky drink which contains basil seeds, sugar and agar jelly. Available on food stalls throughout town but at the hotel, the chef recommended adding a scoop of vanilla ice cream – delicious. Back to our beautiful hotel – a 5*stunner. Our beachfront ‘family’ room on the ground floor was huge, spotless and with many thoughtful extras including a straw hat and sarong! With entry from the front on the ground level, we enjoyed a garden/terrace area complete with sofa to enjoy view over the beach. The blackout curtains, perfect air con and the most comfortable huge bed made for peaceful sleep. Plenty of storage, partitioned lounge area and the biggest bathroom we’ve ever experienced in a hotel room with roll top bath, his n hers sinks, separate toilet and shower. I can imagine a family of 3 or 4 would be very comfortable in this room type. An adult only area ‘Nirvana’ is also available and proves popular with honeymooners. The resort itself is set along the stunning beach with numerous choices of relaxing areas. 3 pools, daybeds, well-padded sun loungers, thatched umbrellas, palm trees, water sports included, outdoor bar areas, spa, indoor lounge area with live music every night, kids club and a breathtaking reception which is open to the ocean view. The attention to detail and hygiene was outstanding. We stayed on a half board basis (Bed & breakfast, room only and all-inclusive also bookable) Breakfast was taken at the buffet restaurant. I liked the outdoor terrace area and also, we were shown to a table every day. Food was of excellent quality with fresh to order cooked options as well as the buffet choices. The fruit selection was my favourite, my husbands was the omelette, fresh breads and curry choices! Dinner was a choice of the buffet or 3 a la carte restaurants – Italian, Mediterranean or Indian. A la cartes were bookable daily or in advance. A good choice of menu options with a few payable extras to upgrade should you wish. All staff were a credit to the hotel. Kind, always smiling and welcoming, smart and nothing was too much trouble. No request was forgotten. Would I return – in a heartbeat! Mauritius is truly a gem. Le Meridien hotel was perfect for our stay but my last tip is if you are planning a trip, choose your location to suit. If you prefer to walk to local restaurants, bars & shops, you might prefer to be a little closer to a main town. Until next time!

Up close to the Blue Mountains

06 April 2023

A whirlwind couple of days in Sydney gave us the opportunity to take a trip to the Blue Mountains National Park. Wow, were not disappointed! We travelled with a small group on a journey around 90 minutes out of Sydney. Interesting seeing the scenery change from city to suburbs, passing small villages and even spying kangaroos lounging in some local back yards before spotting the mountains in the distance. A rugged landscape with breath-taking natural beauty and the mountains do indeed have a blue hue! I learnt the reason why. The science behind it being with the forest thick in eucalyptus trees, eucalyptus oil droplets mix with water vapour and dust and scatter rays of blue light. Now you know too. We used one of the many bushwalking trails to make our way down to waterfalls, dipping our toes was refreshing. Some slippery pathways along the way, especially under the rocky overhangs, I’m glad we’d followed instructions and wore good walking boots. More great advice was to take a filled reusable water bottle, hat and do not touch the funnel-web spider webs carefully woven into the nooks and crannies of the rocks!! Seeing such sights as the famous 3 sisters in real life from Echo Point was amazing but in addition to the general beauty and peace of the area, my highlight was the most stunning sunset. Our guide ‘Buck’ had timed our day perfectly, checking the time for sunset so we could be positioned perfectly. I hope my amateur snaps say it all. If you get the chance to visit, grab the opportunity.

I'm Cruising with Confidence!

27 September 2021

Thursday 9th September 2021 saw Princess Cruises sail Regal Princess on her 1st 7 night UK sailing since global cruise suspensions were lifted. We were so happy to be on board. If you are regular cruise passengers as we are, I hope sharing our positive experience will answer some questions and build your confidence. Princess have introduced the Medallion Class App onto which passengers upload all pre travel requirements (including proof of vaccination, passport etc) that would previously been entered onto a cruise personaliser. Be patient! I found the process slow to start with but once I understood the navigation, found it to be a useful introduction. The cruise was available to Covid-19 vaccinated UK residents only. Before boarding at our chosen time slot at Southampton, a free of charge PCR test had to be taken at the port for anyone arriving on foot or being dropped off and if arriving in your own vehicle, at a dedicated test centre around 2 miles away. Face masks must then be worn to enter the terminal building where you wait until you receive a negative result to show before check in procedures start (Boarding will be denied if testing positive with 100% future cruise credit provided) Seating is spacious and plentiful. Check in was well spaced and screened and here we picked up our ‘Ocean Medallion’. This replaced what we would have known as our key card and can be worn around the neck on the lanyard provided or if preferred, you can purchase a wrist strap or clip. No more putting my card down and losing it and an innovative way to eliminate anyone else needing to touch it. You simply tap it on a reader to make a purchase or when leaving/returning aboard and it automatically picks up a signal to unlock your cabin door on approach. Clever! The rest of boarding and security was as usual but with awareness of space. It was a privilege to be on board again and when mobile anywhere inside the ship, face masks were required. All staff always wore face masks. I noticed many more automatically opening doors, lifts were restricted to 4 passengers, only accommodating more if the group was one party. Expect a very different safety drill which takes place in 3 parts. 1) Watch a short safety video when you first enter your cabin 2) At your leisure (but by a given time) go to your appointed muster station to check in with staff using the Ocean Medallion. 3) Listen to the Captain’s announcement prior to leaving port. I noticed far less ‘touchables’ in our cabin. All menus and information are found on your interactive TV screen (interactive screens are also at various locations around the ship) and via the App. A kettle with tea & coffee making facilities was a new addition to our Princess experience and we could still order any additional items needed such as extra hangers, plug converters etc to be delivered to the cabin. Sanitising stations were plentiful throughout and even hand washing facilities at the entrance to the buffet restaurants. For me, one of best introductions is no more self-service buffet! Apart from being kinder to my waistline, as all food is served to you from behind Perspex screens, I can be sure of hygiene standards and that no other passenger has touched/put back food or mixed utensils etc. Cutlery is prewrapped in napkins and handed to you. We prefer to choose anytime dining at the regular restaurants. Our table for 2 request was always accommodated and with a short wait on only 1 occasion. Reservations can also be made and amended via the App. No self-service drinks are available in the restaurants, all are served by staff. No more queues at the bars, again a member of staff will take your order and bring your drink. The same applies on the pool deck where sun loungers were well spaced and wiped down between uses. I was pleased to see any pre used towels (provided) constantly whipped away. Being a UK coastal in September, the pool water was on the chilly side and although I saw no restrictions, guests using the pool were conscious of allowing space to their fellow passengers. Hot tubs were large and again although I saw no restrictions, there were never any more than 4 guests at one time. Altogether a calm, safe and relaxed experience with excellent customer service. We were hugely aware of the attention to health protocols and on a ship size of 4000+ passenger capacity at just over a third full, we encountered so much personal space. I’m sure there is so much more to tell you so please feel free to contact me with any questions which I’ll honestly answer. I'll have to get an overseas cruise booked in now as I’m sure you’ll need more feedback!

My first visit to Jersey

20 September 2021

Jersey has been on our ‘list’ forever and we finally got the chance to visit in early July for a 9 night stay. Covid measures at the time included completion of a pre departure form 48 hours before arrival and proof of double vaccination status via the NHS App. A free PCR test was conducted at the airport and although we had to stay in our hotel room for a few hours until we received a negative result, this is no longer a requirement (Please check current requirements at the time of travel) We stayed at ‘Golden Sands’ beachfront hotel in beautiful St Brelade’s Bay - it’s well worth paying the upgrade for the spectacular sea view with balcony which looks over one of the best sandy beaches I’ve seen in the world. A substantial choice was included at breakfast with formal and casual dining areas and for an afternoon treat, a Jersey cream tea at £7 per person. A handful of very good restaurants were within a stone’s throw (our favourites being Jersey Crab Shack, Sugareef and the hotel’s own Golden Sands restaurant) but if you venture further afield, you’ll discover a whole host of dining options. On average £20 per person would cover a main meal. Alcohol and soft drinks prices a little dearer than mainland UK. You must try out some of the local fresh seafood and of course if in season, delicious Jersey Royals! If you haven’t hired a car for convenience, the local, efficient bus service (face coverings necessary) is very cheap at pretty much £2 for each journey. Top Tip – take a photo of the bus timetable so you don’t miss your return! If you’re going to use the bus every day for more than a few days, invest in a weekly pass. Most bus routes start or end at St Helier (Liberation Square) which has a bustling high street should you need any retail therapy. The temperate climate makes walking comfortable and on a small island, easy to navigate. Maps can be picked up free of charge at the airport and in most hotels. We were able to take an easy walk to the lighthouse at Corbiere which took around 1.5 hours and a short 30 minute but more strenuous climb over to idyllic Beauport Bay. If you’re a history buff, do visit the Jersey War Tunnels. Previously used as an underground hospital by German Forces during World War II and now a fascinating insight into Island life at that time “The true story of life in Jersey during the German occupation. The hardship, the heartache and the heroism, in the words of the people who were there.” For water sports enthusiasts kayak, paddle board and blokarting were a few of the activities we saw in action around the bay and even the local schools bringing children down for water and beach games. Less active attractions include heritage museums, Elizabeth Castle, Jersey Zoo, Botanic Gardens, Lavender Farm and even a Brewery. A flight of less than an hour from London took us to a charming gem of an Island. I hope this first visit won’t be our last.

A Bali Triple Hop

24 July 2019

Vibrant, cultural and stunning scenery with so many experiences to pack in you might ask where to stay in Bali? After loving what we saw on a brief day visit from a cruise port of call, choosing where to stay for a 2 week break proved tricky but we set our sights on Ubud, Sanur and Seminyak. Following a 17 hour flight, around 90 minutes north of the airport Ubud gave us a feel for the cultural side of Bali. Famed for its arts and crafts, markets, rice paddies and even a Royal Palace we also watched the cheeky antics of the Balinese Long Tailed Monkey at the Monkey Forest. Plenty of choice for restaurants and bars and lots of shopping opportunities amongst the busy streets. We stayed at Ubud Village Hotel, a peaceful little haven and centrally positioned in the heart of Ubud. On to Sanur and we enjoyed the journey through local villages until we reached the coastal resort of Sanur in the southeast. A former fishing village, Sanur is Bali’s oldest beach resort. We found it to be laid back and relaxing with long stretches of golden sand. Take advantage of travel options over to the Gili Islands or even Lombok from here or just enjoy the sunshine as we did. Our hotel right on the beautiful beach and within pristine landscaped gardens was the Puri Santrian. For our final week we travelled west to Seminyak. A busy, upscale beach resort with top class restaurants, high end boutiques and luxurious hotels. We enjoyed the most amazing sunsets from the vast sandy beach while the local children flew kites. The Elysian, a boutique property with less than 30 private villas, was a perfect hidden secret away from the bustling streets with a fabulous restaurant. Our spacious villa had its own private pool within a walled garden - a perfect couples getaway. The service amongst the best we’ve experienced in the world and an excellent spa. With so many resorts to visit, there will be somewhere for all - young or old, single or couples, family or groups of friends. We visited in May when the skies were clear and sea warm – hot days with virtually no rainfall but there’s never a bad time to visit. A blend of cultures mainly Christian, Muslim and Buddhist see a strong faith and is evident from the daily offerings to shrines all around with so many ornate temples dotting every route. Food is simple, fresh and delicious with something to suit all tastes and pockets. Be prepared for a warm welcome.

Travelling with children

10 June 2019

You don’t want to stop travelling overseas just because you now have children and what’s more, you still want quality accommodation, great facilities and a little time for yourselves to relax. Great kids’ entertainment and occasional supervision for your children can be important. Plus, top tips on how to avoid the having a stressful journey with the children. 1. Pace yourself. Go with the flow and don’t pack in too much. Build in rest days and be realistic about what you might see and do. 2. Travel is great for broadening the mind, even if you’re a five-year-old. Start getting your little ones prepared for their holiday by treating it like a project. Read a guide book to them or watch a DVD or perhaps even try some of the local traditional dishes you may expect at your destination. Encourage them to keep a holiday journal, collect photos, ticket stubs and draw pictures of what they have seen and record new words they may have learned along the way, and give things a try. 3. Research and prepare a “things to do and places to go if the weather isn’t great” list. This is particularly good if travelling out of season in the February or October half terms. 4. If possible check in online as knowing you are sat together will give you piece of mind and you can often turn up a little later to airport if you have checked in, leaving less time to entertain your child before boarding. 5. Choose a hotel that caters for children. Kids clubs can give parents a welcome break but make sure you check what ages they take, what hours they operate and that they are running at the time of year you are visiting (many only run for the high season). 6. Take a buggy or pram, even if your child is now walking - it can be handy as they can double up as places to rest from the heat or if up a little later than usual to rest in a restaurant, for example. 7. Check the hand luggage restrictions before travelling, including the latest rules on carrying liquids, gels and creams, which will more than likely include milk and nappy cream for example. Chances are you will be able to carry them, but they may have to be stored in a specific way and not carried over a certain quantity, as the rules change so often it’s always worth checking close to travel. 8. Requesting a ground floor room if available is often a good idea many rooms lead onto gardens giving extra play areas 9. When flying it’s helpful to have something such as a boiled sweet to suck on to drink during take-off and landing. Make sure you have plenty of ways to entertain your little one such as crayons, books and their favourite toy. 10. Enjoy! If you book with me at Travel Counsellors I can help arrange several of these.

The Great Greek Menu

04 February 2019

I feel like I am going home when I visit Greece. Not only due to the warm welcome, sunshine, clear blue sea and skies but also the great variety of meals I enjoy at traditional Tavernas. Often family run serving good quality home cooked dishes from fresh, seasonal and sometimes home-grown ingredients. Here are 10 of my favourites – 1. Greek Salad – Chopped fresh tomatoes, chunks of cucumber, thinly sliced red onion, green pepper and olives are tossed together with a slab of feta cheese to top off. I like this served with a drizzle of local olive oil and a chunk of fresh baked crusty bread. 2. Kleftiko – Every island has its own take on this but oven baked lamb on the bone is slow cooked (sometimes in paper or foil) with potatoes, peppers, feta cheese and juicy tomatoes. 3. Giant Beans – ‘Gigantes’ beans (like a butter bean) baked in a fresh tomato, olive oil and finely chopped onion sauce. Oregano adds a unique flavour. 4. Moussaka – Layers of baked aubergine, minced lamb, sliced potatoes and béchamel sauce are baked together until the top is golden. A really filling dish. 5. Fresh grilled fish/seafood – with a fresh catch coming in every day, there’s nothing simpler and tastier than a fresh whole fish charred over hot coals. Drizzle with olive oil and a squeeze of fresh lemon juice. 6. Stifado – A hearty stew of chunks of beef and baby onions in a rich tomato sauce. 7. Souvlaki - A firm favourite! Skewers of chicken (or pork) chunks, chargrilled over hot coals. 8. Tzatziki - A simple dip made from Greek yoghurt, grated cucumber, garlic, olive oil and dill. Often served as a starter with crusty bread or as an addition to many of the above. 9. Baklava – A sticky sweet treat. Layers of crisp filo pastry and finely chopped nuts soaked in a syrup or honey. For a sweet tooth, a small slice goes a long way. 10. Greek Yoghurt with honey – Whether your choice is for breakfast or as a simple dessert, fresh Greek yoghurt and a good dollop of locally produced honey, delicious and fresh. 11. Dolmades – You are thinking she said 10 favourites! Well number 11 is a choice I don’t enjoy and is not for me but it’s such a Greek favourite that I can’t leave it off the list. Dolmades are vine leaves stuffed with herby rice (sometimes minced lamb too) and rolled into little parcel like shapes before being simmered. I must get my next trip booked!

Glasgow Conference – blew me away! TCConf18

19 November 2018

What happens at a Travel Counsellors Conference? Our annual event was held in Glasgow this year and it gives us an opportunity to catch up with our fantastic Head Office team, suppliers and old friends, find out what’s new in the TC world and be inspired by first class speakers – and let’s not forget, enjoy fabulous entertainment and over £100K of prizes to be won. With this year being no exception, I enjoyed marvellous hospitality on my first visit to Glasgow - although there was no spare time to explore the sights, there was a great ‘buzz’ and fierce proudness all around. A casual first day meeting the HO team and taking part in supporting seminars was topped off with an evening served with comfort food treats (with choices including mac ‘n’ cheese, prawn cocktail and trifle) and accompanied by our host Ben Shephard. ‘The Greatest Showman’ hits were belted out by the TC Choir then an amazing performance by Craig David (I got right to the front of the stage!), all rounded off with what I hope is to become a regular feature, the highly anticipated silent disco, courtesy of Celebrity Cruises. Steve Byrne our much-loved CEO threw us into our second day’s events. I gained words of wisdom from inspirational speakers including the hilarious generational talk by Dr Paul Redmond - Nisha Katona asked us to ‘Take a leap of faith’ and Jim Lawless encourages us to ‘Act boldly, live real and know fear’. A ‘Pow Wow’ session to meet hundreds of our loyal suppliers including Rocky Mountaineer, APT, Emirates, TBI and TWX was unmissable. Thistle and Tweed was the stunning formal evening theme opened by the amazing Red Hot Chilli Pipers, we enjoyed a delicious 3 course meal and Marti Pellow took me back to my youth (I wriggled my way to the front of the stage - again!) Rounding up the last day, Sir Chris Hoy’s message is ‘Give your absolute best’. Over 3 days I was struck by the positivity of everyone I met, the willingness to help, share experience and knowledge and the attention to the tiniest details to make sure the time taken out of my business was worth every minute. I feel privileged to be part of the TC team and bursting with motivation for my next year with you. Look out Manchester, we’re coming for you in 2019!

There's more to Budapest than its famous Goulash!

11 September 2018

A 3-night stay in Budapest gave me enough time to look at some well-known sights and find some lesser known ones. Around 40 minutes from the airport, this historical city is split by the mighty Danube into two sides ‘Buda’ and ‘Pest’ we stayed at the 3 Corners Art Hotel, a very central 3* on the Pest side and a perfect base to start exploring. Easy to navigate on foot but the hop-on-hop-off bus offered great value at around £20pp for 2 days travel as well as a short river cruise included. There’s a huge Café culture present so be sure to stop off for a coffee and delicious cake. The streets come alive in the evening with restaurants catering for every taste and wallet. Do try a refreshing local beer or a chilled Hungarian wine. You might be familiar with the spas and public baths, the fabulous architecture on every street, the many bridges crossing the river, the sight of the stunning Parliament Building set on the banks of the Danube but do you know about some of the other monuments there such as the Shoes on the Danube? These are my top 5 memories from my visit…. * Gellert Hill and Liberty Statue – A fabulous viewpoint to see the whole city * Shoes on the Danube - Bathed in sadness, a memorial to the many that were shot here by militia during WW2. * Central Market Hall - Budapest's largest indoor market, built in a neo-Gothic style. Dozens of stalls selling fresh produce, spices and sausages as well as household goods and trinkets. * House of Terror – Not for the faint-hearted, a museum containing exhibits related to the fascist and communist regimes in 20th-century Hungary. * Parliament Building – The seat of the National Assembly of Hungary. A magnificent piece of architecture. Would I return? Yes, and I’d like to explore the ‘Buda’ side more next time.

Lasting Impressions of India

21 April 2018

Mumbai or Bombay – whichever you prefer to call it, a melting pot of culture and sights and my first visit to India in March 2018. Many things struck me during my two days there, architecture similar to London, colourful markets, fabulous food, a fast paced and growing city with so many people. Investment being made in new apartment and office blocks and a subway system underway. My eyes were opened to a very different way of life. A fantastic tour which I arranged through my supplier TWX took me to the Gateway of India, Dhobi Ghat outdoor laundry, Taj Hotel, the Hanging Gardens, High Court, Gandhi's home, Victoria Terminus and so much more. Learning about the history and experiencing a very different culture left a lasting memory. A 5am start on my second day took me to the fish market, vegetable markets, a flower market and a Hari Krishna Temple. All my senses awakened – a remarkable experience. Seeing the traditional methods of fishing and then the display, preparation and auctioning of the catch. The rainbow colours of the flower market, I have never seen so many flowers before – such an important part of Indian life. The welcome at the temple and the uplifting atmosphere. In Goa, my incredible guide Nevis introduced me to this beautiful part of the world. With its Portuguese heritage and colourful buildings, an ocean of calm with white sand beaches. Palm trees and small villages, stalls at the side of the road and beach shacks offering excellent food. Festivals abound and striking white churches were dotted along our journey along with lakes and green fields. Do be prepared try some local food, meet friendly people, experience a different culture, see picture book sights and remain open minded. A lasting memory.

A slice of life aboard the NCL Sun cruise ship

28 November 2017

If you have never cruised before or just want an opinion of an Norwegian Cruise Lines cruise ship, then read on. Alaska being our destination, NCL are more relaxed in dress code. Dress up or down as you wish, and it suited us perfectly for the layers we needed to keep out the chill. We cruised Alaska onboard the spacious Sun in a well-tended balcony cabin on deck 10. Plenty of storage space even in the bathroom and room under the very comfy bed for our (5!) cases. The shower room was neat with plenty of fresh towels, soap and shampoo/conditioner dispensers but the small shower cubicle might feel a little challenging if you need more space! Now very important for us ladies – a full length mirror was great for checking my thermal layers, but you might want to take your own hairdryer. The one in the cabin was not very powerful and attached to the wall with a long stretchy tube that I kept pulling off. Beware - only two plug sockets, one US two flat pin and one Europe two round pin so a little electrical rotation is necessary. The balcony with two chairs and a small table was covered, great for the region we were sailing and fantastic for spotting whales or just watching the world go by. Tea and coffee making facilities meant we could always have a hot cuppa there was also a fridge if we needed to attack the minibar (Extra charge). A continental breakfast was available to order every day in the cabin – other room service from the great choice had a small charge. So many places to dine – we were spoilt for choice. From the sports bar serving burgers and comfort food, the deli area with pizza ovens and sandwich station, to the buffet with a multitude of hot and cold choices to the traditional restaurants with a daily changing wide choice of menu. Also, at a supplement, there are six a la carte restaurants including Teppanyaki, but the Steakhouse was our favourite. Bar areas were scattered around. I could enjoy bubbly at the champagne bar, a nice beer in the Sports bar or maybe a cocktail in the Observation Lounge, many accompanied by a live band, pianist or solo artist. A variety of shows could always be found in the theatre or maybe bingo or a flutter in the casino might be your choice? On deck, the brave ones used the pool whilst sailing by snow-capped peaks or the chickens like me used the hot tubs. On bright days, this was a spacious area to enjoy the sunshine, nice ice cream too! For those needing pampering a spa was the choice or the gym if you prefer to burn off the calories. Children were catered for with their own entertainment arranged and kids’ clubs to join. Single guests could choose to dine with fellow solo travellers if they wished. There was also a passenger travelling with a service dog. Welcome aboard fun, sail away parties, fantastic on-board lectures by park rangers, trivia quizzes, internet cafe and so much more. All this contributed to a perfect cruise experience – I’m looking forward to my next one already.

An Alaskan Adventure

08 August 2017

Be prepared for stunning scenery, get up close to wildlife and pack for all seasons. We enjoyed a once in a lifetime Alaskan cruise in May and had such an adventure. Sailing from San Francisco our first glimpses of snow-capped mountains were on approaching Ketchikan, one of the most South eastern cities in Alaska. A town full of colorful buildings and a green forest backdrop, we were surprised at the bright, warm sunny day that greeted us. No thermals needed here. Seaplanes seem to be a popular mode of transport and a short drive out of town took us to our forest Zip line adventure. My first step off a 70-foot high platform was nerve wracking but if the 82-year-old lady in my group of 6 was brave enough to do it, then so could I! Soaring through the treetops was exhilarating. This is where we caught our first Bald Eagle sightings too. Did you know… Ketchikan has the world’s largest collection of standing totem poles? Well, you do now. Juneau, the capital city of Alaska cannot be reached by road from the rest of Alaska due to the surrounding rugged terrain. Everything and everyone are transported by sea or air. We were greeted by rain and mist on a very gloomy day, thermals were needed as well as waterproofs! After a drive out of town, we were met by the amazing sight of the Mendenhall Glacier. It was here that we donned oilskins and wellies to climb aboard a river float to paddle closer to the Glacier and then a gentle river rafting trip through rapids whilst spotting eagles nests in the surrounding trees. I was looking forward to the hot cider and salmon dip at the finishing line! Glacier Bay National Park – awesome! A national park on water and stunning up close sights of blue tinged Glaciers and silently floating icebergs. You can see the layers of ice (a bit like seeing the rings of a tree) rising above the crystal-clear water like an ice cliff. Park rangers explained that Glaciers are formed from layers of snow compressed over many years into thick ice masses. Unbelievably, they flow like very slow rivers, grinding rock from the land each side and below on its travels. The silence is stunning until a huge chunk of ice ‘calves’ away from the mass and crashes into the sea below. Can you believe that Glacier Bay is over 5000 square miles in area? Roughly the size of Connecticut. Skagway – Gold rush memories were in 1 year, the town grew from a few tents to 20,000 gold seekers. The town's buildings replicate those from the Gold rush days along its boardwalk. A vintage passenger train winds around the mountain to the White Pass Summit. We took a ride out to the Yukon traveling through stunning scenery changes. Lakes, waterfalls, tree covered gorges and snow-capped mountains and the most stunning sight of bears, wandering along the roadside. I couldn’t believe my eyes. Whale watching in Icy Strait Point - a breathtaking experience on the brightest of days. Bobbing up and down in the bay on a small, well-equipped boat then hearing and seeing the spout of a humpback whale surfacing right in front of my eyes. We spotted a mother and calf gently gliding through the water, then treated to the picture book sight of a huge tail fin disappearing beneath the surface. Glacier Wind Charters, a family owned and well-run tour company were our choice for this fantastic experience. This small town is simply stunning, a backdrop of towering rainforest and snow topped peaks. We saw (and heard) the world’s largest Zip Rider here, 300 feet above the ground and speeds of 60mph. Icy Strait is locally owned and operated by the Huna Totem Corporation with 1400 Alaska Native Shareholders. I recommend a nice cold beer at the Icy Strait Brewery. We saw the green rainforests of Sitka on a gray day. They say you can experience all 4 seasons in one day here. A cultural and political hub of Russian America in the early 19th century explains the Russian influence here. A beautiful Russian Orthodox Church in the center of town with shops displaying Russian Dolls. Also the home of the Tlingit Native Americans, our guide was proud to explain her heritage and beliefs. Ornate Totem Poles towered above us, each telling a story. We visited the Raptor Centre with its modern raptor hospital – a center where injured Bald Eagles are treated and cared for, they are bought or collected from all over Alaska. Such majestic creatures. We also stopped off at Fortress of the Bear and saw up close the spectacular orphaned bears in its care. A one of a kind in Alaska. All in all a once in a lifetime experience with some of the most picturesque scenery I have ever seen – a photographers dream and a must for any wildlife enthusiast. The cost of living is high, fuel and food expensive due to the cost of importing it but famous for Salmon and delicious seafood too. In every town, we visited we met with proud and helpful locals ready and waiting to share their knowledge. As I said at the beginning, pack clothes for all seasons. Layers are perfect and waterproof outerwear and walking shoes my best buys along with my trusty winter thermal undies! Alaska 2017.

"Are you going to San Francisco?"

04 July 2017

If I tell you I have visited the city of San Francisco at least half a dozen times, then you might understand it holds a special place in my heart (I also have lovely family close by!). A recent 4 night stay in May was no exception. Arriving into the city by air will give you a bird's eye view of what’s to come, seeing the ‘Streets’ of San Francisco from above and maybe even a glimpse of the Golden Gate Bridge. We were treated to four days of glorious sunshine although I needed a jacket for the cooler evenings. We stayed at the ‘Argonaut’ hotel down on Fisherman’s Wharf area, a perfect position to explore on foot as we didn’t hire a car this time and close to trams and bus routes too. Our room was large and well equipped, a nice restaurant, cosy lounge area and great hospitality. We made use of a 1 day hop on hop off bus ticket, taking in a couple of loops from a breezy top deck. A great way to see the city if you are short of time but also, to get your bearings and learn so much from the on-board guides. You will see Chinatown, Golden Gate Park, the majestic Golden Gate Bridge, Union Square (great for shopping!), Fisherman’s Wharf, Pier 39 (hear the vocal sea lions) and so much more. A day further afield with family took us to the Frances Ford Coppola Winery and a drive through some beautiful scenery on the way. In the past, we have made visits to the friendly town of Sonoma with its pretty town square, Bodega Bay with its stunning shoreline and the wine country of the Napa Valley. All within an easy drive. The Redwood forests are close by too. No visit to San Francisco would be complete without a trip to the infamous Alcatraz! We took in a spooky evening tour, a completely different atmosphere than daytime and such amazing views of the city and bay area. Make sure you book it well in advance. You could also take in a baseball game and see the mighty ‘Giants’ or spend some time at the Academy of Science, even a Segway tour or cycle across Golden Gate or Bay Bridge. We had great fun at the Sunday drag show at the Starlight Rooms (In the Sir Frances Drake Hotel) – give it a try, hilarious. Heard of ‘Lombard Street’? The famous crooked street with 8 hairpin bends. In need of burning some calories, we trekked to the top from where the views are just stunning. The walk back down was so much easier. Plenty of great eateries made it hard to make decisions. Excellent breakfast diners, fabulous fresh seafood (try Clam Chowder), tempting Italian, of course fast food and for me, an ice cream sundae at Ghiradelli’s is a must. Something to suit all tastes and pockets. So, whether you have a week or just a weekend there truly is something for everyone in this vibrant city. Go and see for yourself why it remains top of my list.

Cyprus - not just for Summer

06 April 2017

I have just returned from a wonderful week in Cyprus hosted by ‘Cyprus Tourism Organisation’. I think everyone knows Cyprus for great summer holidays, blue skies, beautiful beaches and top hotels but maybe it wouldn’t be top of your list for a winter break? Think again. Whether you have just a long weekend or a six week long stay, there is plenty to see and do. My first stop was Ayia Napa and a stay at Nissi Beach Hotel. Fabulous sea views from my balcony, the hotel was just far enough from the main town to suit families as well as couples. A great sandy beach, well tended gardens and a great range of food added to my stay. It is well worth a visit to the Monastery and Thalassa museum in town and I’d recommend the ‘Limanaki’ restaurant at Ayia Napa harbour for a delicious, freshly cooked meal (I had whole sea bass). Contrary to popular belief, Ayia Napa is not just suited to young clubbers! A short distance away you will find the caves at Cavo Greko with crystal clear water popular with divers and the town of Protaras with its seafront promenade lined with palm trees, very popular with people out for a stroll. Larnaca has the luxury of a main town flanked by a long sandy beach, bars and restaurants. Why not visit Agios Lazaros Byzantine Church and see the tomb of Lazarus and treat yourself to lunch at ‘Yefseis en lefko’. Delicious baklava! Limassol can be reached by the old seaside road (don’t be afraid to hire a car, they drive on the left just like in the UK), I stayed at the Elias Beach Hotel with its fantastic pool and views. The old town is beautiful with a marina, harbour and market. A short drive through beautiful countryside brings you to Zambartas winery. The first time I had sampled Cypriot wine. A picturesque old village named Omodos with its cobbled main street offered several traditional shops and tavernas, the ‘To Katoi’ being my choice with the most delicious Meze. A stunning view from the Kourion archaeological site led onwards to Petra tou Romiou (the legendary birthplace of Aphrodite) before reaching the Almyra hotel in Paphos with its clean, calm lines and emphasis on wellbeing and the Annabelle next door looking more classic. Paphos is a mixture of old and new. It has been chosen as ‘European Capital of Culture’ for 2017 and therefore a lot of investment can be seen as well as archaeological sites, an old town and beautiful harbour lined with a huge choice of restaurants. My choice was the ‘Pelican’ for a tasty fish meze – real pelicans arrived part way through which caused a stir, particularly when one tried to help himself! Cyclists, birdwatchers or yoga enthusiasts would love the peace and tranquillity offered by ‘Cyprus Villages’. A selection of picturesque, simple, traditional accommodation with an emphasis on fresh home grown produce and relaxation. Why not give Cyprus a try, you can even get married there!

My customer stories

Sent by Claire Duffy

We've booked through Deana 4 times now, and each time she's been brilliant.

Sent by Daphne Ford

Wouldn’t book a holiday with anyone else she is brilliant once I have booked I have complete peace of mind and know if there was a problem Deana would let me know.

Sent by David Stubbs

Excellent service

Sent by David Stubbs

Excellent service

Sent by Julia Masters

Excellent, friendly service which resulted in us booking a holiday we are really excited for! Thank you.

Sent by Dawn Jansen

When booking through Deana, you are guaranteed second to none customer service, she will always go above and beyond to get you exactly what you're looking for!

Sent by Kim Garcia

Deana is a true professional, going above and beyond. Taking care of the smallest details. She provides clear details and communications around the vacation planning.

Sent by Shona Burford

Deana is so helpful, friendly and efficient. She has a wealth of knowledge and always replies promptly. I trust Deana 100% with booking our holidays and wouldn’t go to anyone else. Thank you Deana for all your help and support with our travel plans.

Sent by Nuala Brady Murphy

I have shared details and friends have used. They also believe it’s a fantastic personal service and will use again, and have told their friends

Sent by Glenn Bolton

Deana goes above and beyond to satisfy her customer needs and is always available for questions, her customer service is second to none.

Sent by C Eves

We found Deana very approachable, she listened to our ideas/needs and came back with some suggestions ,we tweaked a few things and when pleased with the package she booked everything for us.

Sent by Joe Hartland

Deana was a great help with booking two holidays for me; one being my honeymoon. Very responsive and knowledgeable. Would highly recommend to anyone!

Sent by Hanna Bourne

Everything is always so efficient, well structured and easy to understand with small things considered that make a big difference. Not having to worry about anything from checking in to arranging collection for a trip - would never book any other way! Thank you :)

Sent by Gary Friel

Deana is highly skilled and professional and makes our life easier by planning our holidays.

Sent by Alison Daly

Deana gives an amazing service and always goes the extra mile for her clients . We know that we can trust her to do the absolute best for us 100% of the time

Sent by Sarah Morris

Deana is brilliant - friendly, helpful, reassuring and very knowledgeable with nothing being too much trouble when she is working with you to arrange your ideal holiday. She is really invested in ensuring your experience is the very best it possibly can be.

Sent by Carol Openshaw

Our booking experience has been fantastic. Now looking forward to the actual holiday x

Sent by Rebecca Russon

We have just got back from our 9 day honeymoon in the Maldives and can’t thank Deana enough for her help organising everything. She was so patient sending us lots of options for our budget and listening to what we wanted out of the holiday. The flights, transfers and resort were all brilliant and ran so smoothly, we had the most amazing time. We won’t hesitate to use Deana to book our trips in the future and will recommend her to everyone! X

Sent by Sarah Hirsch

We always get excellent service from Deana - we can't wait to start planning our honeymoon with you!

Sent by Jill Woodbridge

Brilliant service, as usual. Nothing is too much trouble for Deana.

Sent by Erica Thuell

Deana always gives us great choices to choose from. Highly recommend!

Sent by Mandy Burdett

John and I had a great time loved everything about South Africa. Itinerary was brilliant everything run Smoothly with pickups and excursions. Staff were lovely in both hotels and couldn’t fault anything from start to finish. Safari what can I say definitely exceeded our expectations. Deana did a great job and we are so grateful .

Sent by Andrew Stigle

Excellent personal service

Sent by Hollie Loveland

Deana provides a wonderful service working with our budget and needs in mind. She takes the stress out of booking a holiday and gives you peace of mind when you’re away. She really goes above and beyond and helps us to create precious memories for us to treasure for years to come

Sent by Marie Graham

Will always acknowledge your email so you know it has been read & that she will next be in contact with a quote. Always professional, helpful & strives to do the best for the client, appreciate her honesty also x

Sent by Rebecca Bolton

I would recommend Deana she is really helpful and try’s her best to accommodate everything you want from a holiday and has delivered the best holidays thank you .

Sent by Shane Smith

Thankyou for all your help

Sent by P Dyer

What a superb and efficient service I received from Deana following my initial enquiry . I would not hesitate to recommend Deana and TC to any of my friends and family. Brilliant!! It takes away ALL of the headache of trying to put together a travel plan.

Sent by Henry Staff

Caring friendly nothing too much bother. Excellent service.

Sent by Gary Friel

Deana is so helpful and dedicated to ensuring that we have the best holiday experiences, Thank you.

Sent by Francis Hallford

Already recommended you to someone!

Sent by Lauren Whalin

We highly recommend Deana and her business to all of our friends and family.

Sent by Julie Balcombe

Cannot fault Deana’s customer service, speed of replies and the detail and quality of her quotes. really impressed and made it so easy for us to make a decision.

Sent by Joanne Chance

Deana is so helpful & patient & goes out of her way to provide you with first class attentive service. We have booked 3 holidays with her this year & on all three bookings we could not be happier.

Sent by Nicola Parris

Deana was amazing and makes sure she has all the finer details to find your perfect holiday. I can’t thank her enough for searching for our holiday and will definitely be using Deana again.

Sent by Graham Ives

Always an excellent service

Sent by Alison Daly

Deana provides a 1st class service, she has a great depth of knowledge and experience . She also goes above and beyond to give a very personal tailored service.

Sent by Shona Burford

Deana has always been extremely helpful, efficient and knowledgeable when booking our holiday. I would not have anyone else organise our holidays for us and would have no hesitation in recommending her to others - which I have often done.

Sent by Alison Clews

Alway so helpful and knowledgeable.

Sent by Gary Hoffman

I Have already recommended Deana to family and friends , having used her services before , and received a gold star service.

Sent by Brian Sampson

Very knowledgeable and responsive to enquiries. Also provides great suggestions for locations and itineraries. Couldn’t fault the support either during Covid-19 lockdown and obtaining refunds for cancelled travel.

Sent by Dawn Tuff

Deana is personable and enthusiastic. Her dedication and commitment to sourcing a holiday fit for us has been evident in all our interactions. No answer is silly, no request is too much trouble. Deana has professionalism and customer service down to a tee! I noted that some of the emails received were really late at night, another indication of now committed to her service provision she is. Would highly recommend and use again.

Sent by Claire Duffy

Our upcoming trip will be the third holiday Deana has arranged for us and the previous 2 were tailored perfectly to us based on the criteria we gave her. I honestly can't imagine booking a holiday any other way.

Sent by Nuala Brady Murphy

All my colleagues, 4 so far, are delighted with your service and will def use you in future. You were able to tick all there boxes meet their needs and stay in budget Thank you, you do a great job with a personal touch.

Sent by Christopher Wilcox

If you have specific holiday requirements we would recommend Deana

Sent by Amy Farrow

Deana was brilliant, so efficient, friendly and helpful

Sent by Rebecca Parsons

Deana was knowledgeable, friendly and really helpful.

Sent by Catherine Little

Deana was wonderful. She was polite and friendly. Took the time to find out our likes and dislikes and by doing this has found us a wonderful summer holiday within our budget. I have already recommended her to a few of my friends.

Sent by Mandy Burdett

Deana was brilliant in organizing our holiday and very knowledgeable so happy with what she sorted for us.

Sent by Dawn Jansen

Deana always goes above and beyond to find what you're looking for; her customer service is second to none!

Sent by Elizabeth Moles

Travel Counsellors offer good value for money our agent Deana is extremely helpful nothing is too much to ask for.

Sent by Jill Woodbridge

Brilliant personal service every time

Sent by Erica Thuell

Made great suggestions and created a great trip package bespoke to us!

Sent by Rebecca Bolton

Deana was so helpful and made me at ease booking my first family holiday abroad. Can’t wait for our holiday now thank you!

Sent by Keith Hills

First class service will certainly recommend.

Sent by Julie Parrish-Evans

Have already recommended Deana Bourne. She has provided us all with outstanding holidays and she arranged our wedding in Hawaii which went with out a hitch and we enjoyed every single minute of the day and the Honeymoon that followed. Very happy and confident to recommend her to friends family and colleagues.

Sent by Georgina Budden

Deana always listens to our brief and finds us beautiful hotels we are always pleased with. She answers any questions or last minute panics we might have and makes our holiday experience enjoyable and relaxing.

Sent by Paul Robson

Very helpful and committed to meeting our holiday requirements. Kept me informed on progress and highlighted any issues or concerns.

Sent by G Ives

Deana is excellent at her job. She always takes time to listen to your requirements and finds you a perfect holiday.

Sent by Stephanie Latimer

Deana has been very helpful in organising our holiday. We have got exactly what we wanted and more. Its been a pleasure booking with her.

Sent by Mike Mackie

Excellent service Thank you for everything

Sent by Gary Hoffman

I wanted to give 11out of 10, Deana has gone above and beyond in service

Sent by A Paterson

Deana was fantastic

Sent by Emma Crocombe

I would recommend Deana to anyone - she is so super organised and replies to emails so quickly. We always feel in safe hands when she is booking a trip for us, either with my family or friends.

Sent by E Moles

Deana has been amazing. Offering a good variety of holiday options. Little tweaks were no problem. Will give her details to my friends and family.

Sent by Joanne Chance

Deana is always so professional & focused on giving her customers an excellent service. She’s so attentive & listens to what we want & picks up on every detail. A lovely lady

Sent by H Schaper

Deana has been superb with my first cruise booking and answered all my questions promptly! Will recommend to my friends. Thank you!

Sent by Kevin Honour

Deana is always helpful, well informed and ready to go the extra mile, in order to accommodate all of your holiday needs.

Sent by G Bolton

Very friendly informative and competent experience

Sent by Jill Woodbridge

Always had excellent service from Deana, have recommended her to several family & friends & they too have been so pleased with the service they have received.

Sent by Emily Wood

Deana you have been brilliant from start to finish. The whole process as been super easy and you really took the time to listen to what we was looking for in a holiday. We cant wait to go on holiday now! Thanks so much. xxxx

Sent by Kerry Thomas

We've booked a number of holidays through Deana now. The service she provides is amazing. Deana is always so friendly and helpful, nothing is ever too much trouble. Thank you. Kerry and family

Sent by Erica Thuell

Deana has been very skilled at listening to what we were looking for and finding it very quickly!

Sent by N Brady Murphy

Have already shared number with colleagues. Always is a very personal experience and you even get thanked for using the fantastic service

Sent by R Graham

I have always found Deana approachable, questions listened to and answered as honestly as she can, which we appreciate.

Sent by Barbara Luff

She has been amazing, cannot praise her enough. Most helpful.

Sent by Shona Burford

Deana is an excellent Travel Counsellor. She has organised our holiday for a few years now and is always knowledgeable, friendly, helpful and efficient in everything she does. We wouldn’t have anyone else organise our holiday and now as an additional bonus we also class Deana as a family friend. Thank you Deana for your help and support with our holidays.

Sent by Gary Friel

Excellent service and advice all round.

Sent by G Ives

Great personal service.

Sent by Sarah Hirsch

I have no hesitation in recommending Deana, in fact, I often do. She has been so helpful with re-booking our trips, and we can't thank her enough for such great service.

Sent by Kevin Honour

Deana is very knowledgeable and helpful always giving you lots of information and options when choosing the right holiday. She always available if you need to ask questions and goes the extra mile.

Sent by A Howe

Outstanding job! Provided lots of details for the hotels, which made the choice easier. Quick and great communication . Made the process quick and painless.

Sent by Sarah Morris

Deana is incredibly dedicated and knowledgeable, always going the extra mile to ensure she can make your holiday the very best it can be.

Sent by Kirsty Stigle

Deana is always helps us create a perfect holiday! I can't fault her at all every step was so thoughtful

Sent by Sarah Morris

Deana is amazing - she has been so helpful rearranging our holiday due to the pandemic and always goes above and beyond. We would definitely recommend her to anyone wanting to book a holiday with an attentive eye for detail and no hassle!

Sent by Sarah Hirsch

I can’t recommend Deana Bourne Travel Counsellors highly enough. We’ve had to reschedule our 2020 holiday for obvious reasons and Deana took all of the stress away from us, kept us updated all the way through, and managed to get us a great new deal - fingers crossed we get there in 2021! Really - if you need a reliable company for your holiday, but with a personal touch from someone that genuinely cares - get in touch with Deana

Sent by L Whalin

Stress free holiday plans are such bliss. Deana makes everything so easy.

Sent by Michelle Lyons

Always very helpful

Sent by K Gadd

Would highly recommend Deana! Nothing was too much trouble and she was quick with responses! My holiday quote was perfect and she really listens to what you are asking for. Thanks again Deana!

Sent by G Budden

On a personal note I just wanted to say a huge thank you for all you have done for us. I felt you held our hand through the whole process and made my travel plans come true. I am the type of person who can get easily stressed and was anxious about travelling a country I have never been to before however you took all those worries away from us making it a relaxing and enjoyable time. We felt you listened exactly to what we wanted to get from the holiday and throughout kept saying how grateful we felt to be there staying in those amazing accommodations hand selected by yourself – so thank you.

Sent by N Brady Murphy

Excellent input , communication , patience and satisfaction

Sent by H Burton

Deana was very helpful with getting costings and making adjustments to our booking to make it a better experience for us. 100% recommend Deana and will book again I'm sure!

Sent by Kevin James

Deana was very helpful and also extremely patient with us bearing in mind how hard it is to please all 5 of us with differing requests.

Sent by J Parrish-Evans

I have recommend Deana and they have just booked with her for the second time ! Deana organised our wedding honeymoon and my 60th birthday we had a fab time And we have just booked a luxury holiday in Thailand with her which we are very much looking forward to.

Sent by H Staff

Have already recommended Deana to all my friends and family she takes all the hassle out of planning the perfect holiday

Sent by Sarah Hirsch

Deana goes above and beyond to make the booking experience second to none. Nothing is too much trouble, all done with fabulous customer service. It's so reassuring to know that she's only at the end of a phone/email if we need her whilst we're travelling too. Cannot recommend highly enough!

Sent by Julie Hawley

It is one of the best experiences I have had. It is so easy to book and know that I have peace of mind that someone is on the end of the phone if needed. The hotels are always first class and the holidays are an amazing price.

Sent by J Osborn

Always very helpful, prompt and polite.

Sent by L Whalin

I am super happy with all Deana has done to plan my holiday. The stress has been lifted off of my shoulders.

Sent by Sarah Morris

Deana is friendly, helpful and gives incredible attention to detail - ensuring all eventualities are thought of and taken care of - all of which results in a stress free and relaxing holiday.

Sent by A Winter

Deana provided an exceptional service, nothing was to much problem. And she was very pleasant and friendly to chat too She matched the holiday exactly to our requirements. We cannot wait to go now.

Sent by J Chance

Deana is always very friendly, listens to what we want from our trip, and provides us with a fantastic service throughout the whole process: A pleasure doing business with her.

Sent by S Lacy

Deana is professional from the moment you start your holiday journey and until the very end when your back home. Deana makes sure every detail has been covered so it makes everything run so easily. Fabulous customer service & so friendly.

Sent by A Chowne

Nothing was too much trouble for Deana. She was able to help us understand what was important to us and offer us choices based on that information. Would highly recommend to anyone considering booking a holiday.

Sent by D Martin

Deana you have been a godsend with a couple of holidays now. Yes we can go online and look and book ourselves, but you have taken all the time and stress out of that. We had Budapest last year, Phuket this year and Santorini later this year. Thank you for everything, your prompt service and always with a happy bubbly personality, nothing is too much trouble for you!

Sent by Kirsty Stigle

Deana made our whole booking experience easy and stress free! Our holiday will be perfect!

Sent by L Abbott

Fantastic professional, knowledgeable and friendly service. Would definitely use again and have been singing Deana's praises to friends and colleagues.

Sent by L McCormack

Deana offers a bespoke, personal service in the comfort of your own home - perfect for a busy working parent. Nothing is too much. Expert knowledge. Flexible. Couldn't ask for more.

Sent by C Stevens

This is the 2nd time I have had a holiday booked through Deana ( travel counsellors) and both occasion she as gotten the perfect destination and great accommodation. Deana has been quick in replying to all my queries (and there have been a few??). It is a bespoke service Deana offers which is has everything I'm after.. perfect! Many Thanks Clare

Sent by James Rowe

Deana has provided us with an excellent, prompt and courteous service.

Sent by Sarah Jones

Deana has made things so easy for us. I completely trust her in her recommendations for our holidays. I was so happy with our Ibiza holiday, I can’t wait to go to Costa Dorada next year!

Sent by D Jansen

So when I told Deana we wanted to go back to India having had such a good time earlier in the year, I think we both thought sorting it would be a doddle... how wrong can you be! But as usual, Deana gave 110% customer service, always going above and beyond the call of duty to get the required information to make our trip that little bit special. I also have to commend her trusty colleague Rupak who must have breathed a sigh of relief once the tour was confirmed. Thank you both so very much, you offer a truly amazing service that is second to none!

Sent by P Wager

Absolutely nothing is too much trouble a lovely lady

Sent by G Friel

Excellent and professional bespoke service.

Sent by David Stubbs

All requests have been arranged with no problems. Deana has kept in contact throughout the process. Very good service.

Sent by A Quy

Excellent service and communication throughout booking process. Nothing too much trouble.

Sent by A Punter

We were both so happy. It was perfect. The hotel was 100% the staff were 100% the food was a 100%. Just perfect, I can't thank you enough.

Sent by M McDonough

Absolutely brilliant service from Deana. Personalised and cared for from the first moment, she was fundamental to us deciding to choose Vietnam and planning a fabulous trip for us. Could not have wished for anything more.

Sent by B Chana

Good at listening to what you would like to do and getting an excellent itinerary tailored to our needs

Sent by P Midwinter

A very professional service.

Sent by N Cox

I recommend Deana to everyone thinking of going on holiday

Sent by S Robson

Yet again I needed help to arrange a holiday to Japan for the Rugby world club and then onto Bali and Deana pulled it out the bag such a lovely lady and very good at her job x

Sent by A Paterson

Very helpful and friendly

Sent by K Honour

Deana is always very helpful, informative and efficient.

Sent by C Webb

Very personable with lots of special touches!

Sent by Maxine Gregory

Such care and attention to detail was given by Deana when she sourced our holiday. She spent a great deal of time and effort ensuring the hotel and transfers dovetailed neatly together. The hotels that she suggested exactly reflect the type of holiday experience we were after. We will be recommending her and using her services again.

Sent by J Hubbard

I regularly use Deana for my holidays and so does the rest of my family. I've also recommended her to all my friends too. She very efficient, extremely knowledgeable and very well organised as well as being a lovely person.

Sent by S Hirsch

Deana always goes the extra mile to ensure we get the very best value for money. She's an absolute pleasure to book with and we wouldn't hesitate in recommending her to others (and we have!)

Sent by J Woodbridge

Wonderful service, nothing was too much trouble, felt valued as a customer.

Sent by B Luff

Just to say a big thankyou to Deana for all your help in my trip to Australia

Sent by S Burford

Once again Deana was helpful, friendly and very efficient. Thank you Deana!

Sent by K Garcia

Prompt and courteous service. Deana is so professional and able to secure the best pricing and provides excellent customer service.

Sent by J Goudie

Very friendly helpful lady

Sent by I O'Grady

Excellent service...why didn't I know about this service before!

Sent by A Williams

I have never been so relaxed choosing and managing a holiday break. I have had the pleasure of Deana’s service before and this time has been equally a pleasure. I literally explain what it is I’m looking for and Deana delivers. No worries or stress. I don’t think I will ever have a need to go to a travel agents again. A highly recommended way to book your holidays.

Sent by M Spencer

Deana is attentive, knowledgeable and friendly, and has provided us with a first class service.

Sent by Michelle Riley

Deana will always go that extra mile for us and is very professional and helpful. I would always recommend her to family and friends and won’t hesitate to use her for my next holiday.

Sent by K Anonymous

Completely professional service with focus on following client brief but improving on their itinerary. Very good at listening and acting quickly on the task. Takes the stress out of building your own trip. Highly recommended.

Sent by I Lawford

Deana made the experience of booking a holiday magical. She has a vast knowledge on different holidays and managed to cater for all our needs. She is also very friendly and a lovely person to talk to.

Sent by J Chance

Deana was friendly, patient, extremely knowledgeable and kept us informed at all times. We would definitely use her again and would recommend her 100%. We received a first class service and look forward to using Deana's expertise in the future.

Sent by D Jansen

Deana always goes the extra mile to get her customers exactly what they want; it took a couple of weeks to finalise our itinerary as we investigated several options and during that time, Deana never failed to deliver. She is truly an asset to Travel Counsellors and I would recommend her to anybody!

Sent by A Punter

Perfect service

Sent by J Pitcher

Very helpful, couldn’t do enough to ensure it was the honeymoon we dreamed of! Would highly recommend to anyone.

Sent by Julie Rose

She is very helpful and friendly

Sent by K Haylor

Deana has been amazing throughout the whole of the booking process. I would not hesitate to recommend her to anyone thinking of travelling.

Sent by K Martin

The holiday was fantastic, thank you so much for organising it! The hotel was lovely, great location and service. We had an amazing time! Hope you had a good holiday too.

Sent by C Marshall

I would highly recommend Deana Bourne. She works tireless to provide the best service and best holiday packages for her clients. I work with vulnerable Adults and thanks to Deana and her hard work, we have been able to give them a dream holiday and at a brilliant price. She done all the hard work for me and at the best price, accommodation and travel. She is a lovely friendly hard working lady who I cant wait to book my next holiday with as this is no longer a headache thanks to Deana!

Sent by N Cox

Deana has been so helpful, patient and knowledgeable. Not only will I be recommended her to everyone but I will also be booking my next trip with her too!

Sent by Maxine Gregory

Deana booked my husband and me on a lovely 11 night holiday to Mexico. The hotel was great and the food was exceptional. Just to say Deana took care of every aspect and the holiday was stress free and that was down to her meticulous planning and attention to detail. Thank you so much Deana we will be booking with you again.

Sent by S Sweeting

Very helpful and well mannered approach.

Sent by Adam Wallace

Very efficient with the exact desired result! Thanks Deana.

Sent by K Thomas

I just thought I'd drop you a line to let you know we had an absolutely fantastic time in Lapland and it was everything we hoped it would be. It was an experience we will never forget. Also, I wanted to thank you for all of your help. The service you provided was excellent. You gave me a number of different options to suit our requirements and you were always there to answer the many queries I had. I really do appreciate everything you did for us and I have recommended you to many friends and colleagues, some of whom have since made bookings with you. I will be in contact again next time we need help with booking a trip.

Sent by H Bourne

Deana was amazing from start to finish, our travel plans took months to finalise, and she stuck patiently with us, testing different alterations until it was perfect. I always felt able to email or call with queries, and as though I was given Deana’s full attention, even though I knew she was very busy with other clients as well. I was relieved with our busy schedules that Deana could also take care of upgrading our luggage, booking seats and making far more arrangements, to make our experience stress-free and a lot smoother. I also know that when I depart in summer, I can trust that Deana will be there if I have any problems at all, which is something I don’t think you can rely on with a high street travel agent. Altogether, this experience was far different to using a travel agency, it was devoted and completely personal, and far more efficient, I won’t make travel plans anywhere else again. Lastly, thank you so much for everything you have done, you are a credit to Travel Counsellors.

Sent by Stephen Everard

So so helpful. Would not hesitate to use Deana again. Thanks Deana it was a pleasure talking and arranging our holiday.

Sent by Angela Williams

Deana was understanding of all our needs and delivered the holiday we wanted. Deana was efficient and answered any questions we had within a very acceptable time frame if she was unable to answer a question. The service provided by Deana took all of the stress away that usually comes with booking a holiday and I will definitely be coming back to Deana to book our next holiday.

Sent by J Hawley

Very helpful, very informative and nothing is too much trouble. Deana will go above and beyond to ensure that she offers you the best deal for your family and extras if you wish them to be included.

Sent by Vicky Sowden

Very friendly, nothing too much trouble and found me a fantastic holiday.

Sent by S Burford

Friendly, reliable and efficient

Sent by G Stewart

Extremely efficient and swift service. Very helpful and pleasant.

Sent by Jacqueline Hubbard

Deana was extremely efficient in finding me a holiday cottage with all the facilities I required for my family holiday. I will and have recommended her to other friends and family members. Thank you Deana.

Sent by J Cardosi

Perfect service as always! We always book our holiday with confidence and are guaranteed a quality service.

Sent by P Midwinter

Excellent service as always from Deana.

Sent by Julie Hawley

Just wanted to say a massive thank you to Deana for planning our USA family road trip Aug 2017. It was planned to the very last detail and everything went without a hitch. She went above and beyond to ensure we had everything we requested. The hotels locations were prefect for us to travel around. The trips were amazing and she also found us some additional ones like riding Segways around San Francisco! River rafting on the Colorado river after an amazing helicopter trip to the Grand Canyon. We have so many memories and can not thank Deana enough. We have already started planning for our next trip and will be calling Deana very shortly to arrange this. I would highly recommend Deana if you are planning a holiday or short break she will find you a great deal within some amazing locations.

Sent by O Holman

I would like to just say thank you for all your work for making our trip to Bali and Singapore just amazing. We absolutely loved every bit of it and what made it easier that you organised everything so well for us. So thank you for everything, and you will be highly recommended to our family and friends.

Sent by Chris Halls

So far I have received excellent support and advice about my holiday. I look forward to completing the details in the coming weeks prior to my holiday starting.

Sent by W Newland

Deana made us feel confident about her knowledge and guidance.

Sent by M Perry

Excellent, professional service.

Sent by R Charles

We were so impressed by Deana that we have already told friends and handed her card around.

Sent by Sarah Robson

Deana was a great help, we couldn't decide what to do for our 25th wedding anniversaries but we wanted to do a Caribbean cruise and couldn't find one. Deana built us a holiday with two stops in America and a week long cruise. She came up with a good five ideas for the anniversary holiday and I would definitely use Deana again to help build a holiday. I am going to ask her to help with my son's honeymoon next year.

Sent by H Bourne

Great service, understood what I was looking for and helped me to find the perfect location.

Sent by S Burle

Big big thank you to Deana Bourne at Travel Counsellors for an easy and seamless booking experience! I would recommend Deana to anyone that is looking for a stress/hassle free holiday booking with the little personal touches that starts your holiday early! - Deana - thank you

Sent by S Burford

I wouldn't trust anyone else with my travel plans. Deana is helpful, knowledgeable and efficient and with a great attention to detail. I have no hesitation in recommending Deana and have done so on numerous occasions.

Sent by A Collins

My third time booking with Deana great and friendly service definitely recommend to everyone.

Sent by Sarah Hirsch

Deana was fabulous throughout and got us an AMAZING deal - we are literally counting the days until we fly off to Bali in November! Nothing was too much trouble, and Deana even arranged our airport hotel and parking for us. I have already recommended her to several of my friends and family and we will be using Deana for our next trip to Vegas next year, Thank you x

Sent by P Midwinter

Deana is very helpful, professional and goes out of her way to find the perfect holiday.

Sent by S Stratford

Deana went the extra mile, very pleased so helpful. Will be using Deana to book all our holidays from now on.

Sent by M Gregory

Thank you so much for taking the time and care to find exactly what we were looking and for the efficient and personalised service.

Sent by Clive Shewring

Deana is a very engaging individual who is keen to help you choose the right holiday. She listened to our criteria and was very knowledgeable about the locations we selected. she even came up with suitable alternatives and we ended up choosing one of her recommendations. She was also keen to show she offered aftercare and support for the holiday and wasn't just focused on clinching the deal.

Sent by Chris Cooke

Helpful, knowledgeable, friendly, professional

Sent by Kimberley Garcia

Best pricing by far. Personable and courteous service. I felt like Deana went above and beyond for me. I won't hesitate to use her service again and refer others for a one of a kind travel service.

Sent by Julie Hawley

Deana has worked really hard for our dream family hoilday nothing has been to much trouble it has been planned to the very last detail .Can not thank her enough. Would highly recommend to all family friends.

Sent by Sophie Lacy

Deana has been amazing from the start to finish on booking our family holiday. She has factored in everything we needed from this holiday and found us a great deal at the same time. Many phone calls have been made to ensure everything is in place and Deana has always been professional & extremely helpful throughout - great experience and even better that I haven't had to sit in a travel agents or on a telephone to a call centre.

Sent by D Jansen

Deana always goes out of her way to provide excellent customer service, nothing is ever too much - thank you!

Sent by A Chowne

Deana was very courteous, understood what I needed and was able to outline my options before quickly arranging my booking. Excellent service, didn't hesitate to recommend her to friends and family.

Sent by Brooke Evans

As we have busy lifestyles and we had to do a last minute booking we're not always the easiest but Deana ensured everything we wanted and required with specific dates and times we was able to get exactly what we needed ! big thankyou again x

Sent by Shona Burford

I would thoroughly recommend Deana and have already given out some of her business cards .. Deana is highly professional in what she does and I feel that she really cares about our holidays which are important to us. I wouldn't trust anyone as much as Deana for all our holiday plans. She is always meticulous about all arrangements down to the very last detail. Thank you Deana for all your hard work!