Travelling With Disabilities - How we can help and where to go.
In the UK, an estimated 1 in 5 people live with a disability. That includes not only those with physical impairments but also individuals with autism, chronic fatigue syndrome, ADHD, mental health conditions, sensory processing disorders, and more. When travelling, these differences can become more pronounced—and more difficult to manage. This blog aims to highlight what challenges travellers with disabilities may face, how others can offer support, and why compassion and awareness matter.
Common Challenges Faced by Travellers with Disabilities
1. Access Isn’t Always Accessible While many airlines, airports, train stations, and hotels advertise accessibility, the reality can be quite different. Common issues include: - Broken lifts or ramps - Inaccessible toilets - Steps without handrails -Limited wheelchair space on public transport -Lack of level boarding areas Even small barriers can turn a journey into a struggle. For some, a missing handrail or an uneven path is more than an inconvenience—it’s a big problem.
2. Invisible Disabilities Are Often Overlooked Not all disabilities can be seen. Passengers with anxiety, PTSD, autism, or chronic pain may not “look” like they need extra help but can be overwhelmed by: - Noisy, crowded environments - Unexpected delays -Bright lights or strong smells -Rigid rules or impatient staff The Hidden Disabilities Sunflower Lanyard, now widely used in UK airports and stations, helps identify those who may need additional time, patience, or support.
3. The Mental Load for Carers Carers—whether family members, friends, or professional support—often carry both the emotional and physical weight of ensuring the journey goes smoothly. They may be: -Navigating logistics -Assisting with mobility, medication, or communication -Coping in difficult situations -Constantly "on alert" Travelling can be rewarding, but it can also be exhausting for carers, who rarely get to fully switch off or relax.
How Able-Bodied Travellers Can Help
1. Show Patience, Not Pity - If someone is moving slowly, taking extra time, or seems flustered—don’t rush them. Instead: - Offer your place in a queue - Give space in lifts or on buses - Wait without sighing or tutting
Kindness costs nothing but means everything.
2. Respect Hidden Disabilities - If you see someone wearing a sunflower lanyard or simply looking distressed: - Offer help gently: “Would you like any assistance?” - Don’t make assumptions about their abilities - Be aware that not all disabilities are visible—or your business
3. Support Carers Too - If you're on a group tour, a cruise, or a flight: - Offer to help carry luggage or hold a door - Acknowledge the carer’s effort with a kind word - Include both the disabled person and the carer in conversations Sometimes the smallest gestures make the biggest difference, a simple 'Hello' and a smile can really put people at ease.
Tips for a More Inclusive Travel Experience For disabled travellers and their carers: - Plan ahead: Check accessibility features directly with airlines, hotels, and local attractions. - Book assistance early: Whether it’s wheelchair help at the airport or a quiet boarding time, book in advance. I do this at the booking stage for all my clients who require assistance. - Use the Sunflower Lanyard: Available free in the UK from many train stations, airports, and online. - Create a comfort plan: Noise-cancelling headphones, weighted blankets, or stress-relief tools can make a huge difference.
For able-bodied travellers: - Be observant but not intrusive. - Speak directly to disabled travellers rather than through carers. - Remember that accessibility is not a favour—it’s a right.
Travelling with a disability shouldn’t mean settling for less or missing out. With understanding, flexibility, and a little kindness, we can all help create a more inclusive and welcoming world. So whether you're a carer juggling a million things, a traveller with a hidden condition, or simply someone looking to do the right thing—know this: everyones journey matters, and your compassion does too.
Let’s make travel work for everyone, together.
