I absolutely live and breathe travel and would go as far to say that it's in my blood, so I feel incredibly fortunate to be involved in an industry that I'm so passionate about!
I have more than 20 years experience as a travel professional having worked for many well known brands. I've had an exciting career overseas, in reservations selling holidays, in product hand selecting hotels and tours to be featured in the Tour Operators programmes and also purchasing where I negotiated the contracts, rates and special offers. Being paid to visit and stay at hotels around the world has been fantastic!
Not only have I have been fortunate enough to travel with work, I have also undertaken a lot of personal travel as a couple, alone and with my family. I have a wide range of first hand destination knowledge including Africa, Australasia, Asia, India, the Indian Ocean, Europe, the Caribbean, USA, South America and Canada. I specialise in long haul, luxury resorts, multi-centres, touring, safari and cruise. I love tailor making your perfect trip providing you with inspiration and saving you time researching.
Travel Counsellors is an independent company which means I'll offer you completely impartial advice and your money is 100% financially protected. My aim is to get to know you in order to provide a truly personal service tailored to your needs. Using my knowledge and experience I will take away the stress and time of organising everything yourself and make your travel plans a reality.
So why not get in touch and see how I can help?
I look forward to hearing from you.
Whatever your holiday needs I'm here to help you, so please either fill in and send the form below or simply give me a call and I can get things started for you:-
Sent in by Sue Key
Crowborough, 04 March 2019
Emma was so helpful and diligent, we were really impressed. We were trying to book a trip to travel over Christmas 2019 and availability was a problem but Emma persevered and eventually found us a perfect villa. The booking and payment procedure was very smooth and easy and I felt very comfortable with the whole process. Emma made some excellent recommendations and nothing seemed to much trouble. I will definitely use her services again.
Sent in by Tracie Bailey
Milton Keynes, 15 February 2019
Super service, awesome recommendations and when we had an issue oversees emma sorted, cancelled rebooked and ensured our new accommodation was outstanding.... the tiny touches such as books and countdown chalkboards are a sign of real customer service xxx
Sent in by Allison Bazley
Littlehampton, 15 February 2019
Emma Richings made everything about our trip to New York easy. She did all the leg work for us and made sure we got the best deal for what we wanted. She also followed up with phone calls and emails as the date was near to see if we needed anything further. Amazing I’ve recommended her lots.
Sent in by Jenny Doubleday
Littlehampton West Sussex , 06 February 2019
Having problems booking or looking for a holiday. Well ask Emma, if she can help you choose your perfect holiday she will. Replies to your queries in a flash, makes you think you are her only client. Very professional, friendly personality. Highly recommend her services, you won’t regret it.
Sent in by Tina Walls
Peacehaven, 17 January 2019
Very quick response to my initial enquiry. With a couple of different options to see what would best suit my needs, resulting in a confirmed booking.
Sent in by Sarah Wylie
Lancing, 09 January 2019
Emma has now booked two holidays for me, one trip to Lanzarote and one to Bolivia and Peru. Emma makes the whole experience so much easier, she keeps in touch, takes all the details needed and even reminds you when you need to get a new passport which comes in very handy!!! Emma even printed off all my tickets and made sure I had good connections, transfers and car parking booked. Emma really does think about everything and I wouldn't hesitate to recommend Emma to anyone who wants to book an amazing holiday. Thanks so much for all your help!!
Sent in by William Warren
Worthing, 17 December 2018
We have just arrived back from our honeymoon and would like to thank you for organising such a wonderful trip for us. We have just had the best time, your choice of hotels was superb, everything pretty much went like clockwork. Once again many, many thanks and thank you for the champagne.
Sent in by Alison Greenslade
Somerset , 02 November 2018
Emma offered professional and friendly telephone advice to me which helped enormously in choosing our 2019 Asian cruise holiday. Emma answered every query thoroughly and we are completely satisfied that we have chosen the most suitable cruise holiday for us. We will definitely be recommending Emma to our friends and family.
Sent in by Amanda Negus
Crowborough, 01 November 2018
Emma is very professional and helpful and I highly recommend her to anyone for their travel arrangements.
Sent in by Roger Lovell
Worthing, 05 October 2018
So nice to have someone who listens to what the customer wants, makes notes for the future and makes recommendations based on the requested requirements.
Sent in by Lynn KENYON
Cheshire , 17 September 2018
Emma was amazing and supportive with holiday plans information and providing me with the relevant documentation. She is so friendly and tunes in to your specific needs for example I prefer to have printed documents. These were all sent in a timely manner. Thanks Emma. I would definitely recommend her to book a holiday. My holiday was perfect and lived up to promised expectations.
Sent in by Amanda Abercrombie-Smith
Southend-on-Sea, 13 August 2018
Emma effortlessly handled the final stages of our honeymoon. She was incredibly knowledgable on the status of our booking that had been made via Ashleigh, and Emma gave further, very thorough, information on exact timings, excursions, gift registry’s and much more. Nothing was too much trouble - she worked across so many un-godly hours to ensure we were getting the best deal but also the best possible honeymoon experience. I loved her manner via email and phone - I genuinely felt like we could have been friends, maybe in another life! She was courteous, helpful, encouraging, no pressured sales pitch. It was professional yet friendly. All excursions and the final hotel package was superb, and pre-booking these was the best decision we made. All the stress was removed as we’d been given details of when, where, drivers, meals, etc. For a honeymoon in which you wish to relax and enjoy the island, this was perfect. I loved the follow-up call once we’d returned to see how it was, and to inform us of the status of our gift registry. On this, Emma was efficient with the gift donations and careful not to reveal details like payment card info. She, and her company, are a company I’d thoroughly recommend. They work to your budget whilst trying to make your trips very memorable and enjoyable. From the bottom of these newlywed’s hearts, thank you. And to Ashleigh Reading in the first instance for booking the hotel and flights. Our honeymoon was the best trip we’ve ever been on. I sincerely hope my words do you justice!
Sent in by Shirley Gower
Worthing, 31 July 2018
Thank you Emma for arranging our wonderful holiday to the Olympic Lagoon Resort in Paphos. Everything was 1st class, a fantastic hotel and everything arranged by you for us, so we had no worries along the way. Again thank you.
Sent in by Michelle Wates
Blandford Forum , 30 July 2018
Having Emma find and book our flights made it so stress free! I had started to search for flights myself but was going around in circles and not finding anything reasonable enough. Having contacted Emma, suitable flights at reasonable prices were found and booked within hours. The whole process was so hassle free, I can not recommend Emma highly enough - thank you!
Sent in by Jenny Doubleday
Littlehampton , 21 July 2018
Just wanted to say what a gem l have found in Emma. After googling for hours looking for a holiday villa to suit my needs l just gave up. Then l was recommended to speak to Emma. Best decision ever, she was right on the case, and within a day found a villa in budget. Friendly, easy to talk too, and took on board what l was looking for. Will certainly be recommended her to all my friends.
Sent in by Sarah Wylie
Lancing, 02 July 2018
Booking the holiday through Emma was so easy, she found us just what we were looking for, booked it and even made calls when there was an issue with my payment. She made sure everything was arranged for transfers and luggage and it has been such a smooth process. We arrived in Lanzarote yesterday and the accommodation is great, we couldn't have asked for a better location, just what we wanted. Emma has been amazing, so much more helpful than going into a travel agents as it's a much more personal service and so much easier than booking yourself online. I can't see any reason why I wouldn't ask Emma to arrange and book all my holidays in the future.
Sent in by Bob Fill
Norton Sub Hamdon, 18 June 2018
We arrived home in the very early hours of Friday morning having had an excellent holiday. We were blessed with very good weather (until the last day in Bergen … where else?). Thank you very much for all your arrangements and attention to detail … it was very much appreciated at every stage. Everything worked splendidly.
Sent in by Karen McChleery
Coventry, 30 May 2018
Excellent service, quick response with several different options to choose from. Have already recommended to several friends and work colleagues. Hope these convert to new business.
Sent in by Elaine Stirling
Bristol, 21 May 2018
Thank you Emma for all your help booking trip to Australia next year. It has been such a simple and straight forward process. Have really appreciated all your advice and professionalism, all delivered in a very friendly way. I shall be in contact when we need to book and trip and happily recommend you to friends and family.
Sent in by Lawrence Boon
Southwick, 21 May 2018
Emma was very knowledgeable, helpful and worked hard to find us the perfect break!
Sent in by Annette Riggs
Eastbourne, 17 May 2018
We have booked our daughter's honeymoon through Emma and she has been great in being discreet, as it is a surprise destination! Emma has made the whole process easy and affordable, I feel I have used her time and have not had to pay for it! Thank you Emma
Sent in by Julie Whitworth
Warrington, 19 April 2018
We have all had an amazing time in Orlando except for our feet and purse! Didn’t want to come home. Can’t wait to return. Shopping over there is fab! The villa was lovely and had no problems. Thank you so much for all the help you gave me for our stay and your excellent customer service.
Sent in by Joanne Mulroy
Middleton, 27 March 2018
Emma was extremely helpful in assisting us with our holiday booking, she made it easy to do and provided as much information and advise as she possibly could with a lot of useful tips and recommendations (her Vegas blog is a must read). She was very quick in coming back to us and was always accommodating around my busy schedule. I would 100% recommend Emma and will be using her services again for any future holidays.
Sent in by Roger Lovell
Worthing, West Sussex, 09 March 2018
Excellent service. Listened carefully to my list of wants and do not wants. Came up with two very suitable propositions, within budget and meeting my requirements. Always telephoned on day and time as promised. Dealt with change of return date without any hassle. All booked, assistance at both airports arranged and API dealt with too. Full marks for a super service.
Sent in by Cyril Griffin
Street, 01 March 2018
Emma is very helpful and answered questions we had about our holiday. She has a wide range of knowledge and a great number of contacts throughout the world.
Sent in by Darran Gower
Brighton, 06 January 2018
Emma helped find our perfect family holiday for the right price. I hate searching for holidays and this stress was taken away from me. Would highly recommend!
With independent access to thousands of travel suppliers around the world, I've got an eye for added value. Take a look through my latest selections below. But even if nothing particularly catches your eye - don't worry! Let's chat and I'll take the hassle away from tailoring a perfectly personalised holiday just for you.
Contact me on 01273 317049
I absolutely live and breathe travel and I love to write about my experiences! Please take a look through my posts - you might find your own holiday inspiration.
26 February 2019
I’ve recently been to a couple of destinations worthy of the infamous bucket list, which got me reminiscing about the bucket list worthy trips I’ve already been fortunate enough to experience, as well as those I should put on my list for the future. Putting pen to paper makes me feel incredibly grateful to have visited so many incredible destinations and had so many wonderful experiences: • South America – visiting Machu Picchu, Iguazu Falls and Christ the Redeemer • India – no picture can compare to seeing the sun glistening off the Taj Mahal; the Golden Triangle is a must do...
10 January 2019
Costa Navarino is located in Greece’s southwest Peloponnese, in one of the most unspoilt and breath-taking areas of the Mediterranean. The setting is stunning, with crystal clears waters and a long stretch of beach. Costa Navarino aims to promote Messinia, whilst protecting and preserving its natural beauty and cultural heritage. Voted the top resort in Europe in the Condé Nast Traveller Readers’ Choice Awards 2017, the Westin Resort Costa Navarino is ideal for family holidays with facilities to cater for babies through to teenagers. Inspired by old Messinian mansions, accommodation is wonderfully appointed in low-rise clusters. At the heart of the...
19 December 2018
Lima Lima is the cultural and economic hub of the Peru. Its growing and creative restaurant scene has led to it recently being dubbed the culinary capital of South America. In fact, with two of the top ten restaurants in the world, it is deemed to be one of the world’s greatest cities for food. Despite its frenetic pace the city can blend this fast-moving metropolitan thrust with ancient heritage. Highlights include the Plaza de Armas, a large central square surrounded by some of the city’s most important buildings, including the impressive cathedral and the historic Government Palace and colonial architecture...
19 December 2018
Iguazú Falls Visiting Iguazu Falls is an immersion in nature through walking trails in the woods and the proximity of the immensity of the Iguazu waterfalls in the Iguazu River. The Brazilian side of the falls offers more panoramic views than Argentina and allows you to get closer (don’t forget your rain mac and a waterproof case for your phone). There are two optional ways to see the Falls aside from walking, when on the Brazilian side. Supposedly the best way is a helicopter flight to see the Falls from above. You can also do a boat trip with options for...
19 December 2018
Buenos Aires Buenos Aires is a glitzy art hub where bohemians congregate on cobbled plazas and decorative French palaces straddle leafy parks. It’s an arty city splattered with colourful murals, and a sensual, cultural melting pot that has tango as its raison d’etre. There are 48 districts - some are perfectly polished, and others are rough around the edges. The city has a Latin meets European vibe. With just a day to see the sights we opted for the Buenos Aires bus which offers a hop on, hop off service and is a good way to see the key sights. The...
19 November 2018
Amsterdam is such an accessible city. Just a 45-minute flight from London and trains connect you to the centre in 15 minutes. Alternatively, you can now catch the Eurostar for the 3 hours 41 mins journey from St Pancras. Once there, everything can be pretty much seen on foot. One of the joys is strolling along the canals in the different districts. If you’re brave enough, hire a bike. For those visiting for the museums, don’t miss Anne Frank’s House, Rijksmusuem, the Stedelijk and the Van Gogh Musuem. Albert Cuypmarket street market with its 260 stalls, sells everything from handmade chocolate to clothes...
08 October 2018
Sydney In my opinion Sydney is the best city on the planet! I’m a little biased having worked and lived there for 9 months after university, but the place still had the same appeal when I returned on a business trip many years later. Sydney not only combines icons such as the opera house and harbour bridge (you can climb it if you’re brave enough!), but it’s a bustling city with everything on offer as well as harbours and beaches. Bondi is of course the most popular, accessed by bus, but my favourite is Manley since you can catch the ferry...
04 October 2018
1. We know our industry and can offer personal experiences Having worked in the industry for more than 20 years I have acquired extensive knowledge and travelled to around 50 countries. And if there’s something I don’t know, it’s likely that I’ll know somebody that has the answers! Which means I can advise you on the best locations, tours and hotels to suit you. 2. We build genuine relationships with our customers Not being part of a huge high street company allows me the luxury of time. This means I will take the time to get to know you, what you love,...
12 September 2018
Daios Cove is a secluded luxury resort on a private bay 10 minutes away from Agios Nikolaos and offers the perfect place for relaxation. The resort is a popular choice for families and couples alike as well as celebrities! The infinity pool overlooks the shingle beach with its crystal-clear waters. The stunning setting means there are fantastic sea views from just about every angle. Meals are served in the Pangea Restaurant (unless you’re staying in a suite or villa and then breakfast is served in the Ocean Restaurant). A la carte restaurants offer a choice of Greek, Mediterranean and Cretan Fusion. Those...
12 September 2018
For me the highlight of the Out of the Blue is the location and views of the sea. Also, the fact you can walk out of the hotel to immerse yourself in the bars and restaurants of the resort of Aghia Pelaghia. The hotel caters for both couples and families, but with separate areas. There’s adult only accommodation with its own breakfast area. The children’s facilities are in a separate area. There’s a creche for babies from 6 months, a kid’s club for 4-11-year olds and a teen club up to the age of 16. Babysitting is also available. The small...
02 August 2018
I have been to Cyprus a few times before, but not for some eight years! So, I was looking forward to returning to see how things had changed. Paphos was the European Capital of Culture in 2017, when its characterful Old Town undertook a huge renovation. UNESCO World Heritage-listed, Cyprus is the mythical birthplace of the Greek goddess Aphrodite and offers a host of historical and cultural wonders to explore as well as sparkling blue seas and lovely countryside. Cyprus is of course a year-round destination, but this was our family summer holiday. It always proves a bit of a nightmare...
18 July 2018
Frenetic, fascinating and inspiring, a tour of India offers an unforgettable experience. I have been fortunate enough to visit twice. The classic Golden Triangle is a must and I would highly recommend combining this with the backwaters of Kerala and a beach stay. Delhi Conveniently located in the centre of India, Delhi is the country’s capital. This fast-paced city will certainly awaken your senses! Busy and noisy it’s full of chaos and crowds, which is definitely an experience! Jama Masjid Mosque is one of the largest mosques in India, built by the Mughal empire. The towering building is a place of worship,...
25 June 2018
I’ve been to New York a couple of times, always in winter, there’s such a buzz just before Christmas and the city looks beautiful with the festive decorations. It’s definitely my favourite US city! I would suggest staying in Midtown so you’re near to the main sights and transport links. The city is easy to navigate and the subway system reasonably priced and efficient. Four nights is a good amount of time to get the most out of a short break here. For 360-degree views of the city you can’t beat Top of the Rock, which in my humble opinion is...
12 June 2018
I love Rome. It’s one of my favourite cities. I’ve been twice - visiting in February the first time for a business trip and returning the second time in November for my birthday (the weather was beautiful, we were very lucky to walk around in short sleeves). We wanted a modern hotel, so stayed at Leon’s Place design hotel. The restored boutique property set in an 18th century palace has a funky bar with changing coloured lights, chandeliers and leather sofas which makes a great spot to enjoy an aperitif. A full American breakfast is served in the basement of the...
15 May 2018
Part of wellbeing at work is ensuring you use your holiday entitlement to get away from the office, relax and switch off. The best way to do this is by going away on holiday, yet some can find this a daunting prospect. Here are my top tips for a stress-free holiday. Book Early To secure the best deals and choice of flights and accommodation it is best to book early. Not only will you feel relieved when your holiday is booked (one less thing on the to-do list!), but research has shown that the anticipation of a holiday has the most positive...
20 April 2018
Less than an hour’s flight and you’re in Paris! The centre is easily accessible from Charles de Gaulle Airport via the RER B train which takes just 25 mins and costs €10.20. My top tip which isn’t advertised is that the fare includes a metro journey to your final destination. The metro has several lines and is easy to use. Fares normally cost €1.90 which is based on the time travelled rather than the distance. The transport system is really easy to use but be sure to hold on to your valuables as pick pocketers are rife between Gare du...
23 March 2018
I have been fortunate enough to stay at this wonderful property a couple of times. It’s a destination in its own right, so it’s the perfect place to retreat. One of the key features of the resort is the amazing sandy beach that’s 8km long accessed via a lift and boardwalk. There are six outdoor pools. The health club has a gym, a large indoor pool, Jacuzzi and sauna. The spa offers a revitalisation pool, a thermal area, steam room, sauna and Jacuzzi. I can highly recommend a visit! For the more active there’s a nine-hole golf course, five floodlit...
08 March 2018
I love Croatia! It’s an ideal destination for a long weekend, single centre or multi-centre holiday. I have been to both Dubrovnik and Split recently and think they make a great combination. Dubrovnik We spent the mornings sightseeing, with a couple of hours by our hotel pool in the afternoon before going out again in the evening. Hotels are located outside of the main centre, but the old town can be accessed on foot or by public transport (some areas of Dubrovnik are quite hilly). The heart of Dubrovnik is the atmospheric Old Town with its cobbled streets and narrow alleys. Not to...
29 January 2018
A friend was having a 50th birthday gathering in the Scottish Highlands. It’s not somewhere my partner and I had ventured before. The weekend happened to coincide with our anniversary, so this was something a bit different compared to our normal night away celebrating in London! We took the lunchtime Friday flight from Gatwick to Inverness and hired a car with Hertz. I got a discount with them for booking early, however their depot is off site, so you have to wait for the courtesy shuttle and any other people hiring a car at that time. Both Avis and Europcar have...
11 December 2017
This was my fifth visit to Thailand. I love the culture, the sun, the food and not to forget the shopping. On this occasion I travelled with my partner. We flew with Thai Airways to Bangkok. They offer a twice daily service from London Heathrow departing lunchtime or evening. Unless you have a connecting flight to catch I would suggest the evening flight as sleeping on the plane helps pass the 11-hour flight and lessens the jet lag. Our first stop was Bangkok. The city is about an hour’s drive from Suvarnabhumi Airport by private transfer. We stayed two nights at...
15 April 2017
My partner had always wanted to go to Las Vegas, so we visited for his 40th birthday. We flew with Virgin Airways and stayed at the 5* Aria for five nights. The hotel is in a great location on the strip and only 20 minutes from the airport. Unlike other hotels the resort fee we paid included access to the pools, so each day we spent time exploring and a couple of hours each afternoon relaxing. Vegas is like no other place on earth. Where else can you have a gondola ride in Venice, climb the Eiffel Tower in Paris,...
04 December 2016
We flew with Malaysian Airlines to Kuala Lumpur, taking the evening flight from London Heathrow and arriving the following evening. On our first night we didn’t venture too far from our hotel, opting to eat some street food and take in the local entertainment. We had two full days to explore the city. We spent the mornings sightseeing. The iconic image of Kuala Lumpur is the Petronas Towers which can be seen from various angles and points across the city. We went to the top of the Kuala Lumpur Tower since, although not as high as the Petronas Towers, it...
30 November 2014
I spent a month travelling from North to South Vietnam. I flew to the capital Hanoi where I spent my first couple of days exploring. A major highlight was stumbling across approximately 30 wedding couples all in the same vicinity. It was the most fascinating thing, watching the women being made up at the side of a public square before having photos taken. Other key attractions that I would recommend are the Hoa Lo Prison Museum, Ho Chi Minh's Presidential Palace and Stilt House, the Old Quarter, Water Puppet show and the Temple of Literature. Halong Bay is described as...
29 October 2014
I thought Hong Kong would be much busier and polluted and wasn't expecting it to be so cheap and efficient. It's so easy to get around and I felt totally safe when I was out alone. You're talking pence for transport and most attractions. The people were also generally helpful. I had 48 hours spread over three days which was enough time to see the key things, but did mean that my itinerary was pretty packed. I spent the first evening doing a solo walking tour around the central area and old Chinese heart, taking in the traditional street traders...
04 October 2014
I put together an action packed two-week holiday for my partner and I combining safari and self-drive of the Garden Route, one of the world's most spectacular drives. The benefit of doing a safari in the Eastern Cape is that there’s no malaria, plus driving is on the same side of the road as the UK. Also, being south of the UK the time difference is minimal so there's no jet lag and with the maintained strength of the pound South Africa offers fantastic value for money. We flew with Virgin Airways to Johannesburg before connecting to Port Elizabeth. We drove...
30 November 2013
As part of my small group tour of South East Asia I travelled to Cambodia. We flew from Pakse to Siem Reap, our base for exploring the ancient temples of Angkor. This amazing ruined city, built between the 9th and the 13th centuries, deep in the Cambodian jungle, is spread out over some 155 square kilometres, scattered with walled cities and magnificent stone temples, sculptures, causeways and reservoirs. Over the next two days we explored Angkor’s most stunning sites - Angkor Thom, the Bayon, Terrace of the Elephants, Terrace of the Leper King, Baphuon, Phimeanakas, Preah Khan, Ta Phrom, lying...
23 November 2013
As part of a small group tour I visited Laos. We flew to the former royal capital of Luang Prabang. Situated among the rolling hills of the upper Mekong, this tranquil little town is celebrated for its exceptionally lovely setting. After checking in to our accommodation, we climbed to the small temple on top of Mount Phousi to enjoy sunset views of the town. After breakfast the next day we embarked on a short walking tour to visit the magnificent 16th century Wat Xiengthong temple, with its roofs sweeping low to the ground, representing the classical Luang Prabang style. We...
22 December 2012
The Philippines located in Southeast Asia is the ideal place to tour. From the contrasts of the capital Manila, to the emerald rice terraces in the North, to the crystal waters and white sands of the beaches. There are more than 7000 tropical islands to choose from, with water sports, diving and even swimming with whale sharks. Banaue I stayed in Banaue as a base for the famous rice terraces. World Heritage listed, they are impressive for their carved beauty. The Ifuago people built the terraces and were as skilled at carving wood as they were at carving terraces. Their sacred wooden...
09 December 2011
I first visited New Zealand as a backpacker many moons ago and spent a month travelling both islands. I was fortunate enough to revisit on a work trip many years later to experience a two-week itinerary and the comfort of good quality hotels rather than hostels! Here is my summary of the places visited on this trip. North Island Auckland is the arrival gateway to New Zealand and known as the ‘City of Sails’ since it’s located between two harbours. It’s a cosmopolitan city, but not really a city in the sense us Brits would know it; it’s much smaller and more...