Why a Website Will Never Replace a Real Travel Expert (a.k.a. Me)

You’re trying to plan the perfect holiday. You’ve got 27 tabs open, three half-filled booking forms, and the sinking feeling that no matter how many reviews you read, you’re still just hoping for the best. Sound familiar?

Here’s the truth: websites are great for finding things. But when it comes to planning travel that feels personal, seamless, and completely stress-free… they just don’t cut it.

And that’s where I come in.

The Human Touch You Can’t Click For When my clients come to me, they’re not just looking for flights and hotels. They’re looking for someone who gets it. Someone who listens to the tiny details that make a huge difference — especially when you’ve got dietary needs, a child who doesn’t cope well with crowds, or a partner who doesn’t drink and would rather have a good cuppa than a bottle of bubbles.

Here are just a few of the things I’ve done recently that no website would ever think to offer:

Arranged for a resort to swap the complimentary champagne for herbal tea because the guest didn’t drink

Chosen a hotel room based on lighting preferences and layout to support a child’s sensory needs

Monitored a client’s flight in real-time and rebooked their transfer before they even landed

Personally contacted hotel management to make a wedding anniversary feel extra special — because they didn’t have a honeymoon and this trip meant the world

It’s Not About Price — It’s About Peace of Mind Sure, you might save a few quid clicking through a discount travel site. But you’ll also be the one stuck on hold when something goes wrong. Or endlessly trawling forums for the best gluten-free brunch in Greece (spoiler: I already know it).

When you book with me, you’re not just getting a trip. You’re getting:

A single point of contact — no call centres, no chatbots

Travel advice tailored to your lifestyle and preferences

Access to handpicked hotels and experiences (many of which you won’t find online)

A human who genuinely cares about your holiday like it’s her own

Travel Should Feel Easy — And Memorable For All the Right Reasons Whether you’re a time-poor parent, a neurodiverse traveller, or a couple finally taking that long-overdue break, I’m here to make sure your holiday is more than just "booked and busy." I make sure it’s exactly right for you — no guesswork, no compromise.

So next time you're tempted to trust your precious time off to a website, just remember: no algorithm will call ahead and make sure the hotel leaves out the peanuts or gets your pillow firmness just right. But I will.

Let’s talk about where you want to go — and I’ll show you how I can make it effortlessly, beautifully personal.