Gail Lister

My expertise

Australia
New Zealand
India
Indonesia
Sri Lanka
Thailand
Solo Travellers
Canada

I'm based in

Norwich

Available for new enquiries

It's Nice To Meet You

Congratulations, you have found me! I would love to show you just how passionate I am about your holidays.

Yes, I love to travel. Yes, I have been around the world and back. Yes, I have decades of experience and knowledge, and I promise I will use all of this, along with my time and expert research, to create perfectly bespoke holidays that are totally tailored to your needs and desires. That is why I am a Travel Counsellor.

I have always loved a challenge. Before children, I never chose a straightforward package holiday. I was forever looking for somewhere a little different, venturing off the beaten track, travelling by various modes of transport and soaking up the buzz of city breaks and cosmopolitan life.

Now, with two teenagers, our holidays have simply evolved into a different kind of adventure. Instead of nap times and paddling pools, we are making memories on thrilling water slides, tackling theme parks together, trying new activities, and hunting down the best food spots and sunset viewpoints. I understand first-hand how family travel changes as children grow: from kids clubs and mini discos to older teens who want a bit more independence, Wi-Fi, space and experiences they will remember long after the selfies fade.

That is why I am so passionate about designing holidays that work for your family at your stage of life: whether that is a special all-inclusive where everyone can relax, a multi-centre adventure, a once-in-a-lifetime trip further afield, or a city break carefully balanced between culture, fun and downtime.

Just to name-drop a few destinations I have experienced in various ways: Australia and New Zealand, the Far East including Thailand, Malaysia, Singapore and Laos, the Indian Ocean including the Seychelles, India, Sri Lanka and the Maldives, the Middle East, the Americas including Brazil, Mexico, various Caribbean islands, the USA including Hawaii and Alaska, and Canada. And of course, Europe is right on our doorstep, perfect for a quick weekend away, a midweek escape or a classic sunshine break.

Back to you: please do get in touch by filling in the form below so I can contact you, or simply pick up the phone and give me a call. I would love to hear from you and help turn your holiday ideas into reality. Whatever is on your bucket list, we can start ticking it off together. You will never be alone throughout your holiday: you can contact us 24 hours a day, every day of the year. I am here for you.

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Explore my guides and blogs

Dubai, A World Beyond Imagination

Dubai, A World Beyond Imagination

Are you ready to hit Dubai, a true city of the 21st century where history and culture meets action and adventure, meets luxury and shopping? Whether you're on a quick couple of days itinerary or have time to spare, don't ever think you've done Dubai, simply because Dubai is always outdoing itself. Trust me, I've been three times now and each time the city had expanded graciously but unrecognisably

21 Jul 2019 3   min read

The Christmas Adventure of a Lifetime

The Christmas Adventure of a Lifetime

“Do you have your toothbrushes?” “MUUUM, where’s my pink scarf?” All packed, anticipation on our faces and passports in hand - me, my mum Nanny Cuckoo, son Xavier and daughter Lily, all excited and ready for our trip. Buzzing with energy helped from a few in-flight snack purchases and the fact we were going to Lapland! We flew from Stansted at 7am for a short 3hour 15min journey to our Christmas d

04 Feb 2019 9   min read

Thailand: Why you should visit the Land of Smiles this year!

Thailand: Why you should visit the Land of Smiles this year!

If you're looking to holiday somewhere exotic and affordable, with everything from pristine white beaches to bustling cities, hiking jungle trails, diving areas and adventure sports to feed your inner adventurer then Thailand is the place for you! Don't be put off if you're looking to book accessible travel, as I can directly contact and communicate with the people and companies that special

30 Aug 2018 6   min read

Sri Lanka and the Maldives

Sri Lanka and the Maldives

Sri Lanka and the Maldives are two very different yet equally beautiful countries I have been lucky enough to visit. I backpacked Sri Lanka first then re-visited on a Familiarisation trip, so I have seen the island from 1/2 star to 5 star luxury. The main highlight for me on both trips was the incredibly extensive sightseeing opportunities the island offers; from buddhas and temples at Polonna

22 Mar 2017 3   min read

What my customers say

Gail was really helpful and quick in getting back to us with options, it was a really easy process and would definitely recommend to others.

Debbie Miles

Norwich

Gail makes taking holiday easy. We never really know what we want but have a general chat with Gail and next thing we're off to somewhere fabulous that more than meets our expectations. She takes the hassle out of booking a holiday. I'd go nowhere else.

Michael Nee

Kent

I'd put 12 if I could! Gail has been exceptionally supportive in both building and during my first trip outside Europe - especially coping with my struggles around ADHD and changes and low feelings I had during the trip. Always calm and always made me feel that nothing was a trouble. So glad I found you Gail.

Peter Cornwell

Taverham

We have used Gail for multiple holidays now and her service has been brilliant. Already booked for summer 2027

Ashley Henderson

Norwich

Great experience booking through Gail. Helpful, efficient and made the booking process completely stress free

Helen McSparron

Aylsham

First time with Travel Counsellors, and a great service. Gail was very kind with her time, promptly answering our queries over a weekend to help us book a last=minute ski holiday to Switzerland.

Peter Felton

London

We had an absolutely brilliant holiday, thanks. Gail Lister obviously took on board all of our requirements and booked us into superb apartments within easy reach of facilities we required, we are so grateful!

Chris Rollie

Norfolk

Gail exceeds my expectations every time, takes the stress out of holiday hunting and always comes up with amazing experiences. Thanks Gail

Danielle Draper-Hall

Taverham

Gail was very quick to respond to my initial enquiry, and all the way through , from start to booking. Gail took on board ALL of my many “would likes “ Thank you. I have booked with Gail in the past and would not hesitate to do so again. I would most definitely ( and already have) recommended her to family and friends.

Tara Dickinson

Norwich

We just know that whatever we need or want in a holiday Gail will find it for us.

Sally Jackson

Norwich

Gail is always on hand for advice & recommendations and has never failed to arrange great holidays that are tailor made for us.

Donna Ivany

Aylsham

Gail spent a long time offering us different options as we kept changing our mind on destinations. Her perseverance to find us the best holiday was great. Thank you

Pat Young

NORWICH

Great and easy process with some great advice. Will be looking to book again for future holidays. Made everything so much easier, thank you.

M Klinefelter

Norfolk

Gail is superb and I wouldn't hesitate to recommend her. Excellent attention to detail, fabulous guidance on plans and makes you consider things you wouldn't have thought of/May have forgotten. So reassuring to know she's all over our trip!

Kate Asker

East Yorkshire

We have used Gail on several occasions and she has always given us the personal service. We have never had a problem with any of our holidays booked with her. We will continue to use her for our trips

Jane Scrivens

Norwich

Awesome service from Gail, she is a superstar. Gail always goes above and beyond to give us amazing holidays, I would highly recommend her to anyone, her knowledge and dedication to her job is priceless. Thank you Gail, you have been amazing.

Hiren Varvadekar

Norwich

3rd holiday booked with Gail, now planning a 4th, nothing is too much for her! She does a great job and couldn’t imagine even trying to organise a holiday myself. Why would I ?

Ashley Henderson

Norfolk

Gail was excellent at helping me with my holiday. It was a quick and easy process and I will definitely book with her again and recommend to others .

Deborah Miles

Norwich

Always gets back to me quickly and is very knowledgable and friendly.

Elaine Emms

Norwich

Gail’s patience with us fussy clients ?? was amazing, she persevered and found us the perfect place, this is the 2nd time using her and yes we’ve recommended her to friends

Zoe Brackenbury

Hertfordshire

Gail did lots of research for me on different rooms and flights, she messaged back quickly with clear information, it was a stress free process and I wouldn't hesitate in booking through her again.

Jane Gibson

STEVENAGE

From the start of our enquiries to booking our holiday, Gail was informative, great at communicating , patient and went above and beyond our expectations. We would recommend her to friends and family without hesitation. Looking forward to our holiday :) Thank-you .

Tara Dickinson

Norwich

Gail also organised my wedding and holiday abroad, it was the most amazing experience and stress free. Thank you

Danielle Draper-Hall

Norwich

Gail is always ready to accommodate your travel wishes and will work with you to achieve your holiday experiences that you are aiming for.

Gilly Knight

Norwich

Gail is very friendly, very knowledgeable about travel and goes to the extreme to help you . Very very pleased with the service!

Cathy Roughsedge

Birmingham

Great service got exactly what I asked for!

Mat Church

Norwich

Excellent service from Gail Lister and I will be using her again and will be recommending her to others.

Rosie Durrell

Norwich

Incredibly professional and helpful, took great care in learning what we wanted from our holiday and found the best deal for us. Highly recommend !!

Sian Wetherhill

London

Excellent service, nothing was too much trouble. I would highly recommend Gail to arrange holidays to my family and friends.

Julie Rust

Buxton

I can not recommend Gail enough! She has been so helpful, and patient, with all our questions and dare I say, demands. We will definitely be using her services again in the future.

Claire Spurling

Norwich

Additional offers

More destinations to enjoy

Let's plan your dream trip together

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Tailor-made for you

Your holiday isn’t just a trip away. It’s a longed-for escape, time to reconnect with loved ones, or a dream adventure you never thought possible. That’s why I take the time to truly get to know you and understand your hopes and expectations, then use my experience, connections and passion for the destination to create a trip that makes those dreams a reality.

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Personalised service. Always

When you plan a holiday with me, you’ll be given my personal mobile number from the very first call. I’ll listen to your thoughts and ideas like I would a friend and arrange accommodation, activities, and flights that are all personalised to you. And I’ll share my personal tips and recommendations, so you can experience the true beauty of each destination.

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Stress-free travel, and more time
for what matters most

I believe your time away should be stress-free, easy, and seamless from start to finish. So, I take care of all the details for you - from ATOL protection, insurance, and flexible payments to access to the myTC app, which keeps everything in one place.

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Support when it matters most

If the unexpected happens, you can rest easy, knowing that I’ll handle any last-minute changes, flight cancellations, or disruptions before you even pick up the phone. So you always feel happy, carefree, and ready to make the most of every moment.

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Let’s talk through your ideas, no pressure.

01603856590

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Finding your match...

Every unforgettable journey starts with the right person by your side.