Gail Lister

My expertise

Australia
New Zealand
Indian Ocean
South East Asia
Multi - Destination
Solo Travellers

I'm based in

Norwich

Available for new enquiries

It's Nice To Meet You

Congratulations, you have found me! I would love to show you just how passionate I am about your holidays.

Yes, I love to travel. Yes, I have been around the world and back. Yes, I have decades of experience and knowledge, and I promise I will use all of this, along with my time and expert research, to create perfectly bespoke holidays that are totally tailored to your needs and desires. That is why I am a Travel Counsellor.

I have always loved a challenge. Before children, I never chose a straightforward package holiday. I was forever looking for somewhere a little different, venturing off the beaten track, travelling by various modes of transport and soaking up the buzz of city breaks and cosmopolitan life.

Now, with two teenagers, our holidays have simply evolved into a different kind of adventure. Instead of nap times and paddling pools, we are making memories on thrilling water slides, tackling theme parks together, trying new activities, and hunting down the best food spots and sunset viewpoints. I understand first-hand how family travel changes as children grow: from kids clubs and mini discos to older teens who want a bit more independence, Wi-Fi, space and experiences they will remember long after the selfies fade.

That is why I am so passionate about designing holidays that work for your family at your stage of life: whether that is a special all-inclusive where everyone can relax, a multi-centre adventure, a once-in-a-lifetime trip further afield, or a city break carefully balanced between culture, fun and downtime.

Just to name-drop a few destinations I have experienced in various ways: Australia and New Zealand, the Far East including Thailand, Malaysia, Singapore and Laos, the Indian Ocean including the Seychelles, India, Sri Lanka and the Maldives, the Middle East, the Americas including Brazil, Mexico, various Caribbean islands, the USA including Hawaii and Alaska, and Canada. And of course, Europe is right on our doorstep, perfect for a quick weekend away, a midweek escape or a classic sunshine break.

Back to you: please do get in touch by filling in the form below so I can contact you, or simply pick up the phone and give me a call. I would love to hear from you and help turn your holiday ideas into reality. Whatever is on your bucket list, we can start ticking it off together. You will never be alone throughout your holiday: you can contact us 24 hours a day, every day of the year. I am here for you.

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Explore my guides and blogs

Dubai, A World Beyond Imagination

Dubai, A World Beyond Imagination

Are you ready to hit Dubai, a true city of the 21st century where history and culture meets action and adventure, meets luxury and shopping? Whether you're on a quick couple of days itinerary or have time to spare, don't ever think you've done Dubai, simply because Dubai is always outdoing itself. Trust me, I've been three times now and each time the city had expanded graciously but unrecognisably

21 Jul 2019 5   min read

The Christmas Adventure of a Lifetime

The Christmas Adventure of a Lifetime

“Do you have your toothbrushes?” “MUUUM, where’s my pink scarf?” All packed, anticipation on our faces and passports in hand - me, my mum Nanny Cuckoo, son Xavier and daughter Lily, all excited and ready for our trip. Buzzing with energy helped from a few in-flight snack purchases and the fact we were going to Lapland! We flew from Stansted at 7am for a short 3hour 15min journey to our Christmas d

04 Feb 2019 5   min read

Thailand: Why you should visit the Land of Smiles this year!

Thailand: Why you should visit the Land of Smiles this year!

If you're looking to holiday somewhere exotic and affordable, with everything from pristine white beaches to bustling cities, hiking jungle trails, diving areas and adventure sports to feed your inner adventurer then Thailand is the place for you! Don't be put off if you're looking to book accessible travel, as I can directly contact and communicate with the people and companies that special

30 Aug 2018 5   min read

Sri Lanka and the Maldives

Sri Lanka and the Maldives

Sri Lanka and the Maldives are two very different yet equally beautiful countries I have been lucky enough to visit. I backpacked Sri Lanka first then re-visited on a Familiarisation trip, so I have seen the island from 1/2 star to 5 star luxury. The main highlight for me on both trips was the incredibly extensive sightseeing opportunities the island offers; from buddhas and temples at Polonna

22 Mar 2017 5   min read

What my customers say

I'd put 12 if I could! Gail has been exceptionally supportive in both building and during my first trip outside Europe - especially coping with my struggles around ADHD and changes and low feelings I had during the trip. Always calm and always made me feel that nothing was a trouble. So glad I found you Gail.

Peter Cornwell

Taverham

We have used Gail for multiple holidays now and her service has been brilliant. Already booked for summer 2027

Ashley Henderson

Norwich

Great experience booking through Gail. Helpful, efficient and made the booking process completely stress free

Helen McSparron

Aylsham

First time with Travel Counsellors, and a great service. Gail was very kind with her time, promptly answering our queries over a weekend to help us book a last=minute ski holiday to Switzerland.

Peter Felton

London

We had an absolutely brilliant holiday, thanks. Gail Lister obviously took on board all of our requirements and booked us into superb apartments within easy reach of facilities we required, we are so grateful!

Chris Rollie

Norfolk

Gail exceeds my expectations every time, takes the stress out of holiday hunting and always comes up with amazing experiences. Thanks Gail

Danielle Draper-Hall

Taverham

Gail was very quick to respond to my initial enquiry, and all the way through , from start to booking. Gail took on board ALL of my many “would likes “ Thank you. I have booked with Gail in the past and would not hesitate to do so again. I would most definitely ( and already have) recommended her to family and friends.

Tara Dickinson

Norwich

We just know that whatever we need or want in a holiday Gail will find it for us.

Sally Jackson

Norwich

Gail is always on hand for advice & recommendations and has never failed to arrange great holidays that are tailor made for us.

Donna Ivany

Aylsham

Gail spent a long time offering us different options as we kept changing our mind on destinations. Her perseverance to find us the best holiday was great. Thank you

Pat Young

NORWICH

Great and easy process with some great advice. Will be looking to book again for future holidays. Made everything so much easier, thank you.

M Klinefelter

Norfolk

Gail is superb and I wouldn't hesitate to recommend her. Excellent attention to detail, fabulous guidance on plans and makes you consider things you wouldn't have thought of/May have forgotten. So reassuring to know she's all over our trip!

Kate Asker

East Yorkshire

We have used Gail on several occasions and she has always given us the personal service. We have never had a problem with any of our holidays booked with her. We will continue to use her for our trips

Jane Scrivens

Norwich

Awesome service from Gail, she is a superstar. Gail always goes above and beyond to give us amazing holidays, I would highly recommend her to anyone, her knowledge and dedication to her job is priceless. Thank you Gail, you have been amazing.

Hiren Varvadekar

Norwich

3rd holiday booked with Gail, now planning a 4th, nothing is too much for her! She does a great job and couldn’t imagine even trying to organise a holiday myself. Why would I ?

Ashley Henderson

Norfolk

Gail was excellent at helping me with my holiday. It was a quick and easy process and I will definitely book with her again and recommend to others .

Deborah Miles

Norwich

Always gets back to me quickly and is very knowledgable and friendly.

Elaine Emms

Norwich

Gail’s patience with us fussy clients ?? was amazing, she persevered and found us the perfect place, this is the 2nd time using her and yes we’ve recommended her to friends

Zoe Brackenbury

Hertfordshire

Gail did lots of research for me on different rooms and flights, she messaged back quickly with clear information, it was a stress free process and I wouldn't hesitate in booking through her again.

Jane Gibson

STEVENAGE

From the start of our enquiries to booking our holiday, Gail was informative, great at communicating , patient and went above and beyond our expectations. We would recommend her to friends and family without hesitation. Looking forward to our holiday :) Thank-you .

Tara Dickinson

Norwich

Gail also organised my wedding and holiday abroad, it was the most amazing experience and stress free. Thank you

Danielle Draper-Hall

Norwich

Gail is always ready to accommodate your travel wishes and will work with you to achieve your holiday experiences that you are aiming for.

Gilly Knight

Norwich

Gail is very friendly, very knowledgeable about travel and goes to the extreme to help you . Very very pleased with the service!

Cathy Roughsedge

Birmingham

Great service got exactly what I asked for!

Mat Church

Norwich

Excellent service from Gail Lister and I will be using her again and will be recommending her to others.

Rosie Durrell

Norwich

Incredibly professional and helpful, took great care in learning what we wanted from our holiday and found the best deal for us. Highly recommend !!

Sian Wetherhill

London

Excellent service, nothing was too much trouble. I would highly recommend Gail to arrange holidays to my family and friends.

Julie Rust

Buxton

I can not recommend Gail enough! She has been so helpful, and patient, with all our questions and dare I say, demands. We will definitely be using her services again in the future.

Claire Spurling

Norwich

Gail was fantastic. She listened to what kind of holiday we wanted and delivered on all accounts. We can't thank her enough for her personal help & making our dream holiday happen! We are so looking forward to our 30th Wedding Anniversary treat

Kevin Brown

Norwich

Fantastic service and attention to detail. Nothing is too much trouble for Gail to ensure your trip is stress free and relaxing. Going the extra mile for her customers is why I score her 10/10.

Andrew Thomas

Norwich

Absolutely brilliant service from Gail, friendly, helpful and excellent at her job. Brilliant villa holiday booked and we are all looking forward to our holiday.

Kirsty Bishop

Norwich

Gail is with you every step of the way and will always go that extra mile (or miles) for you.

Alison Asker

Norwich

Great service, great communication, great all round!

Tim Rush

Norwich

Holiday booking without the stress, wonderful! Always know you are there if there is any problems with the holiday or travel arrangements.

Jan Heath

Shrewsbury

I always know that Gail will come upon the right options for me, also she is very quick at finding great tailor made holidays and flights. We know we can always rely on Gail to come up trumps for us.

Madeline Thirtle

Buxton, Norwich

Refreshing! Professional, personal and friendly!

Louise Punter

North Walsham

Gail, thank you for all your help in planning my trip to Rome. I'll be in touch when it's time to plan my next holiday!

Michael Nee

London

A very efficient, helpful and friendly service!

Roz Hattey

Wales

Gail is helpful, efficient and very patient. We have come to trust Gail and she is always prompt in her responses and able to make beneficial recommendations. Nothing seems to be too much trouble and Gail makes us feel that she cares a great deal about our holidays. Thank you Gail.

Mark Howsen

Attleborough

Fantastic service so helpful. Gail found us a wonderful holiday the first holiday abroad with our 19 month old toddler and Gail made it hassle and stress free - thank you so much.

Lorna Browne

Attleborough

Gail has done an amazing job at sorting our honeymoon at very short notice. She has done everything to make it as easy and relaxing as possible. Thank you so much!

Shonrae Gay

Norwich

This is now the third time we have used Gail's services, as she organised our wedding in Malta to perfection. We are always full of confidence that when we book our holidays with her everything is taken care off and we don't have to worry about a thing. Her helpfulness and attention to detail is second to none. Very professional service and takes on board your needs and wishes and finds the holiday to suit. Thanks to Gail, New York was just amazing and the rail journey you organised was just beautiful to Niagara Falls. What can I say about the room in The Sheraton on the Falls woke up every morning to the view of the falls just exactly what I asked you for. Lastly that helicopter ride over the Falls was unforgettable. Looking forward to my next holiday in September that you have organised. Big thank you , Viv and Dean.

Vivien Easter

Norwich

Gail has done exactly as I asked on more than one occasion. She fits herself around the customer and goes out of her way to get best value for money - for example flying me from Cape Town to Seychelles via Durban instead of Johannesburg. Also she knows what sort of hotels I like and recommends accordingly.

Jan Hedges

Norwich

I can't speak highly enough of Gail!! I have booked a few holidays now using her and she has always found the best price and helped out with her knowledge and time. Always a great service from Gail, have already recommended her to family and friends!

Rachel Bedwell

Norwich

Gail, was so helpful, I just gave her the dates and info and she did the rest, will so recommend her and this way of booking holidays etc to others as so easy and stress free, Gail did much more than what you would receive in a Travel Agents in Town. 10/10

Joanne Jesney

Norwich

Fabulous personal service, thank you so much Gail, you made booking our holiday exciting, fun and totally painless.

Liz Heath

Norwich

I would highly recommend Gail to any of my friends and colleagues.

Lynn Bruce

Chelmsford

Gail couldn't be more helpful, we can't wait to go on our honeymoon.

Ashley Henderson

Buxton, Norwich

Very professional and helpful, took her time to get what we wanted right for us and advised when nessasary

Viv Easter

Norwich

Friendliness, knowledge of our request, & very personal service, (second to none)

Neil Thirtle

Buxton, Norwich

Great, personalised service. I really appreciated your willingness to work with me to get the right flights, at the right times, at the right price.

Michael Gibbs

London

Gail is the best! I have recommended her to friends and family in the past, and will definitely continue to do so in the future!

Rashael Girling

Norwich

Gail is always so helpful, nothing is too much trouble. Gail had booked many holidays for us so therefore knows exactly what we would like and what we wouldn't.

Sally Jackson

Norwich

I would 100% recommend Gail any time we would have a question she would get back to us within 24 hours. Super helpful with everything.

Shonrae Atwell

Norwich

Stress free service from a lovely friendly person I will use Gail again in the future.

Janice Heath

Shrewsbury

Gail was happy to help me with all me different destinations as I was unsure where I wanted to go.

Tanera Birchall

Norfolk

I couldn't have had a better service, ten out of ten!

Viv Rix

Norwich

Super service this girl will do anything to help find you your perfect holiday or trip. Anytime night or day she's always there to help. Thank you Gail.

David Borrill

Norwich

Gail was as amazing as ever and we will and have recommended her to everyone we know! Nothing is too much trouble and she goes above and beyond to get the perfect holiday with all requiremnts met! Thankyou Gail x

Rebecca Clow

Norwich

A fantastic professional service. Excellent listening and communication skills to discover what I am looking for to provide me several options on holidays. The one I selected was also provided at a very ....very competitive rate comparing to rest of the market. Will and have recommended and will be using for every holiday going forward.

Payam Rezania

Wymondham

Gail was so helpful with finding us our perfect holiday. So quick to respond and thoroughly researched everything for us. Happily use Gail again and again x

Charlie Kay

Norwich

Gail gave me the best service I have ever received from a travel consultant. I have recommended her to many of my friends and family as she was fabulous, I couldn't speak more highly of her. Thank you for your help and support in making our holiday perfect for our requirements.

Mark Levers

Norwich

So easy to book through Gail! Told her what I wanted and she came back to me within hours of many options! Took all the stress of booking away!

Paige Burnham

Stalham

No hesitation in recommending Gail to other people. I already have!

Kelly Spurgeon

Norwich

Additional offers

More destinations to enjoy

Let's plan your dream trip together

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Tailor-made for you

Your holiday isn’t just a trip away. It’s a longed-for escape, time to reconnect with loved ones, or a dream adventure you never thought possible. That’s why I take the time to truly get to know you and understand your hopes and expectations, then use my experience, connections and passion for the destination to create a trip that makes those dreams a reality.

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Personalised service. Always

When you plan a holiday with me, you’ll be given my personal mobile number from the very first call. I’ll listen to your thoughts and ideas like I would a friend and arrange accommodation, activities, and flights that are all personalised to you. And I’ll share my personal tips and recommendations, so you can experience the true beauty of each destination.

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Stress-free travel, and more time
for what matters most

I believe your time away should be stress-free, easy, and seamless from start to finish. So, I take care of all the details for you - from ATOL protection, insurance, and flexible payments to access to the myTC app, which keeps everything in one place.

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Support when it matters most

If the unexpected happens, you can rest easy, knowing that I’ll handle any last-minute changes, flight cancellations, or disruptions before you even pick up the phone. So you always feel happy, carefree, and ready to make the most of every moment.

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01603856590

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Finding your match...

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