Gary Manners

10/10 Customer Service Score Received I’d love to use this opportunity to thank Gary Manners, of Travel Counsellors for organising the most amazing of holidays to Norway for myself & my sister. In June, we travelled to Norway, via Amsterdam, with everything booked & sorted. All flights, train connections, train journeys crossing the country several times, ferries, coaches, transfers, hotels, luggage etc. Every day & night led to a new destination, a different hotel, different travel solutions from A-B, he listened to what we wanted from the trip & made it all happen, seamlessly… What an amazing country, that we could both ‘just enjoy’, because the hard work & logistics had already been taken care of by Gary. For me, when it’s an above my normal budget kind of a holiday, to somewhere I may never get a chance to revisit, then I want to know that I am seeing everything that can be fitted into the timeframe, encompassing everything I want to see & do & Gary, yet again, nailed it. A few years ago Gary nailed a trip to Cuba for myself & my partner Jason & so I trusted him again, to do the same with Norway & he passed the test with flying colours!! Thanks Gary. I can highly recommend your attention to detail & for alleviating any pre-planning stress, all we had to do was to turn up at the airport, 80% of everything else was sorted, leaving us with 20% freedom to decide what we wanted to do in any down time. Loved it!! Thank you, from Rebecca Moloney & Emma Haouche

10/10 Customer Service Score Received We have used Gary on a few occasions for booking our holidays and we are so happy with his service. He is very experienced, knowledgeable and friendly. You can tell he loves what he does and this shows through on his service and attention to detail. Our most recent trip was onboard the Cunard Queen Anne to celebrate my wife's 50th birthday. The whole trip was seamless and Gary took away all of the stress and hassle for me. Thanks again Gary.

10/10 Customer Service Review What a excellent experience I had with Travel Counsellors. I explained to Gary Manners what I needed and it was done efficiently and quickly and profesionally. Gary booked my flights looking for the cheapest and most convenient options for me, but added to the service was the set up of the My TC app, which is fantastic as it condenses all documents, travel dates and times, and information regarding travel safety and tips, and a countdown to travel date, which localised everything I needed, and to know all in one location. Thanks again for all your support and help during my booking I will be using Gary Manners booking service again for sure.

10/10 Customer Service Score Huge Shout out to Gary Manners at Travel Counsellors for arranging Max's 23rd Birthday Cruise. Gary didn't just book us a Cabin on a Cruise, he upgraded us to one of the best rooms onboard, the cabin was huge with a perfect Balcony big enough for the 3 of and still at a great price too!! His inside knowledge saved us both time and money. We are looking at another Cruise right now so we will be in touch soon. Gary went above and beyond and as First Time Cruiser's his knowledge and re-assurance helped us along the way including sorting out convenient parking across the road from the Terminal too. Making bag drops really easy and quick. Gary was really good his enthusiasm and excitement for us trying out the Cruise was infectious and would highly recommend him for your next Adventure , Amazing time was had by all, thanks Gary

10/10 Customer Service Score Earlier this year I came to you to book a twin centre holiday in June to Croatia and we booked a two week trip to Montenegro which was perfect. And then over the weekend i asked you to look for September for us, and be as creative as you like because we were stuck for ideas. You booked us a twin Centre to Lisbon and Porto!! These examples show just how well you've got to know us over the years, and how carefully you listen to what we are saying-and sometimes , what we are not saying. You've taken the time to really think about what we enjoy from our holidays, exploring a wide range of options based on our preferences, and ultimately finding experiences that perfectly suited our budget and our love of discovering new places. You don't simply choose the easiest option, instead, you consistently go the extra mile to uncover new opportunities we might never had even thought of, resulting in something special and unique to us. Thanks once again 2 fantastic trips this year !! best wishes Frances and Mark

10/10 Customer Service Score Received "Gary always makes the booking process really easy. Great service and peace of mind every time, thanks Gary "

10/10 Customer Review Trip to Paris Just back from wonderful few days in… Just back from wonderful few days in Paris, organised by Gary Manners. The hotel was excellent, clean and the location spot on for us. He organised 2 trips for us which we thoroughly enjoyed. The whole experience from gaining quotes, booking and help while we were away have been a breeze. Thank you so much Gary for all your help

10/10 Customer Service Score Gary is incredible. We have now been booking with him for quite a few years and would never book with anyone else. His care, attention and knowledge is second to none. I totally trust his recommendations and he always gets it right. Brilliant personal service.

Gary is fantastic, just booked our 2nd holiday with him, nothing to much trouble , goes above and beyond to make sure you have the best holidays , we highly recommend his services.

10/10 Customer Service Score "Gary is always friendly and cheerful, We Couldn't have organised our epic trip without him" Thanks once again

10/10 Customer Service Score Last year you mentioned an absolute bargain of a holiday. a Cruise for October 2025. I spoke to you about it as Barry's Birthday is a significant one in October . Impressed at such a bargain i booked it with you. I had no idea how much attention to detail you give as standard when booking you immediately introduced me to my very own Travel Counsellors App, where i can see all my holiday details, make payments as often or as little as i want to, see how much i have paid and access all sorts of information. At one point i had a problem made a payment in the wrong place and thought i had lost my money, but one call to you and it was sorted in minutes, Very Impressive. You really are always there on hand to help, sorting out overnight accommodation before the Cruise , parking for the duration and any little questions or queries you always have the answer. I am so excited to be going, I am looking forward to this holiday and the best thing I've nothing to worry about because you have it all sorted for us. The holiday isnt even here yet and i feel pampered and relaxed. I have already recommended you to family and will do to my friends as well. Thank you so much Gary

10/10 Customer Review Received Hi Gary , just wanted to say a massive thank you for organising the most amazing family trip! Everything went seamlessly ! We had the most fantastic time and you really made it so special for us we didn't have to think about anything! you checked our flights in and made it all special ! We are just coming down from our New York Buzz !! I will absolutely recommend your Travel Services to friends colleagues and family , will be back for our next Big Trip x Thanks again Vicky and Mark xx

10/10 Customer Service Score Received Gary was super helpful when he organised our summer break. He listened to all our requests and managed to book the excursions at excellent prices. He organised our transport and all the little things that were important to us. We will be using again and highly recommended

10/10 Customer Service Score Absolutely superb, very personal service. We don't go away often or very far, but it's always a pleasure working with you. Thank you Gary. Greg and Jean

10/10 Customer Score Extremely helpful, friendly and informative. Spent a lot of time looking for the right trip and the right price and dealing with our amendments! Would highly recommend.

10/10 Customer Score Gary has been attentive and informative throughout. His pleasant, easy going manner puts me at ease and encourages me to ask questions, and his wealth of travel knowledge is second to none. Very pleased with service, thank you

10/10 Customer Review From start to finish a brilliant service . I would highly recommend you book your next holiday with Gary.

10/10 Customer Service Score Gary Manners and his service are absolutely top class.

10/10 Customer Score I just wanted to thanks you on behalf of me and my family for your amazing service and help in making our holiday the best. We've just come down to earth after landing on Friday back in the UK. What a wonderful hotel 3HB Guarana is and everything was perfect - the food, the staff, the location, the room, plus the waterpark tickets that were part of the package for Zoomarine. You always go out of your way to make sure our holiday is right for us and make us feel so special with your personal touches - from cards sent to us to get us excited for our holiday and then coming home to a lovely card to welcome us back home. Your lovely surprise of a card and fizz on our first day was just so thoughtful too. We wouldn't book with anyone else and I always recommend you and Travel Counsellors to others I meet. Thanks you so very much...here's to our next holiday with you! Michelle, Justin, Daisy and Harry xx

10/10 Customer Scoring Gary has been fantastic at sorting our trip to Thailand out, went above and beyond, nothing was to much trouble , we shall definitely book again, highly recommend Gary

10/10 Customer Service Score Gary Manners You're A Star If you want someone to go the extra mile with helpful advice and service Gary Manners did just that for us. I cannot praise him enough. After trying for over two hours to produce a Customs Entry Form for our holiday in Barbados I phoned Gary in desperation at 7pm on the evening before we were due to travel. He took control of the situation entered my details and e/mailed me the form. All the other arrangements for the holiday went smoothly. Thank you Gary

10/10 Customer Service Score "Superb knowledge backed up with efficient and friendly service at all stages of our trip. Highly recommended. Iain "

Gary did all the legwork for me and came up with the perfect package at a great price. Much Appreciated Will recommend you

"Thank you for looking after our booking to Spain for my September holidays. From the original bookings, through to organising transfers and ensuring I had adequate luggage allowances, and the check in for us both, you really looked after us. As well as this , you organised our Travel Insurance , ensuring that should anything happen, we would have excellent cover. And even with health issues included, your travel insurance was a very competitive price for such a full policy. And to top it all , we knew we had you our very own Travel Counsellors who could look after us as well, knowing this i have peace of mind every time and i always book with Gary." Thanks Frances and Mark

Just wanted to share this wonderful Customer Testimonial i have received recently, 10/10 Customer Score Received I would recommend Gary at Travel Counsellors to everyone, my experience was efficient, pleasant and trouble free, thanks for all your help once again, cant wait for my trip !! Much appreciated and have a wonderful time Pat xx

10/10 Customer Score Can't fault the expertise, time and patience towards us when booking with Gary at Travel Counsellors. Nothing too much trouble took the stress away. Such a thoughtful and considerate person. Thanks Kath. Monica and Joyce x

10/10 Customer Review Received You can always rely on Gary to go the extra mile as he always does for us whenever I have used him. Can highly recommend him with Personal Service guaranteed

10/10 Customer Review Received "Gary is so dedicated to finding people the right holiday. He's patience, friendly and makes us feel special as a family. I wouldn't book with anyone else"

10/10 Customer Review Brilliant, stress free experience. Gary Manners our travel counsellor was brilliant and always is. Highly recommended

10/10 Review and 5 Star Trust Pilot Review Gary arranged a fantastic holiday for 4 of us to celebrate a big birthday. Every little detail was taken care of for our 10 trip to Cairo and Nile Cruise. Gary has been on the holiday himself and assured us we would have a great time and he was right. It was an amazing trip and helped by the expert planning. We’ve no hesitation in recommending Gary to friends and will definitely book with him again. We really appreciated the little touch of a Welcome Home postcard as well. Thanks Gary from Melanie, Joanne, Chris and birthday boy Ian!