Whether you want to embark on a family adventure with enriching shore excursions, feast in gourmet restaurants, relax watching concerts under the stars or be entertained by spectacular stage shows, there’s a perfect cruise for everyone. And the best bit is how you get there. With over 20 years experience building incredible cruise holidays for thousands of delighted customers, our experts will find something special just for you.
If there’s anyone who can tell you about the Travel Counsellors experience it’s our customers. Let them share their incredible travel stories with you and find out why they voted us best travel company for customer service.
Sent in by Ade Eyre
Surrey, 19 November 2020
Hi Denise, Hope you and family are keeping well? Whilst, due to COVID, it was clearly disappointing that this trip couldn’t happen, I just wanted to thank you enormously for all your advice and guidance, regular communication and the professional way you’ve conducted the whole process. I would happily recommend you and will definitely reach out, once we are fully through this pandemic, to discuss future holiday bookings. Kind regards Ade
Sent in by Jeanine L
New York, 23 November 2020
Romy has planned several holidays for us over the years. We began working with Romy when she was in the USA and because we had so many great experiences, we continued to work with her when she moved back to the UK. Romy is not your average travel agent and one that has become near non-existent. She does not default to pre-arranged large group tours or cruises, as so many agents encourage now. She carefully creates an itinerary (or works with your proposal) to craft the most memorable, seamless, no-stress holiday, that would be very difficult, if not impossible to plan on your own. We’ve always been in the best centrally located hotels (for our price point), the private and/or group day tours have been fabulous (way above viator caliber) and transfers have been punctual and reliable. She is available, either by phone or email, and responds to any issues that arise within 24 hours. Romy is extremely knowledgeable and has had insider info for all the locations we’ve traveled to from South America, island hopping in the Mediterranean and an African Safari spanning 4 countries. She truly is one of the best and I’m so happy to have found her!
Sent in by Maxine Hawkins
Andover, 25 November 2020
We were impressed with your service to us, it was a shame that the holiday didn’t come to fruition due to lockdown, but even then you dealt with everything and we didn’t have to worry.
Sent in by Diane Hickey
Doncaster, 20 November 2020
Caroline supported us to book a holiday during a very tricky period - Covid meant we were restricted as to where we could go. We wanted to get away and not have to quarantine when we returned. Caroline spoke with us first to fully understand what we wanted in a holiday. Caroline then did all the work, finding, booking and securing the perfect holiday. We didn't have to lift a finger. Caroline even checked us in online and sent the boarding passes to us - something we always leave until the last minute. The whole process was seamless, we were able to get along with our busy lives whilst Caroline ensured we had a week a of leisure and rest in the most perfect spot. If you are in need of a break - hand it to Caroline and she will do the work - simples!
Sent in by Anne Thraves
Scarborough, 20 November 2020
Sarah has booked a few of our holidays. We have never been disappointed. We have explained what type of holiday we would like, what we would like to do and Sarah has picked us the perfect holiday every time. She is professional and knowledgeable. We won’t book with anyone else . Thankyou Sarah
Sent in by st bar
Redditch, 24 November 2020
Want too say a really big thank you too Leanne Golden. After seeing all the amazing offers she has been sharing i couldnt resist. Twice ????. When i messaged her yesterday evening,she was busy till 10pm but kept her promise of calling after and she did! All booked with some amazing extras at low cost too. Thank you for being honest and truly amazing. Bring on Barcelona and our family holiday too Bulgeria
Sent in by Donna Palmer
Peterborough, 23 November 2020
Lisa is fantastic ! Quick responses, will help with any queries. Cannot recommend enough ! Great service ??
Sent in by Linzy Loscombe
Swindon, 20 November 2020
Had an amazing trip organised by Dean can’t recommend using him enough. It was the first time using a travel advisor and I will never go away without using him again. He made everything easy and effortless and was there at the end of the phone for any questions that we had. I was under the impression you had to pay for a travel advisor but the cost comes from the other side and not the person travelling. The fact dean is well-traveled and had stayed in the place we stayed made it even better as he could recommend places to visit etc. We were looked after from our front door all through the trip and back home again. This was during the pandemic and all went fantastic. Thank you dean for giving us literally a trip of a lifetime xx
Sent in by Brian Hendy
Romsey, 22 November 2020
We have used Stephen many times and the organisation of the trips has been first class. He always is available wherever you are in the world should an unexpected problem occur. This has happened and sorted out immediately so we deal with him with a high degree of confidence. He has a great knowledge of the places we have visited and seems to work seamlessly. Highly recommended.
Sent in by Geoff Henson
Huntingdonshire, 25 November 2020
I personally want to thank you for how you and your company handled my daughter Samantha's holiday to Thailand. I am so pleased she took my advice to use Travel Counsellors. I also know that when we can travel safely again your name will be held high esteem.
Sent in by Lynne Wheatley
Boston, 25 November 2020
Booked a cruise with Louise and she was so friendly, helpful and professional. The personal touch makes all the difference. The booking process was quick and easy with no hassle. Would recommend Louise to help find and book your next holiday.
Sent in by Antonia Zalwocki
Redditch, 24 November 2020
We’ve been booking our holidays through Leanne for over 6 years and we wouldn’t go to anyone else. With my crazy requests and specific, style hotels I like ???? it has never been too much trouble. We have NEVER been disappointed with any of our holidays and they’ve always been above and beyond what we expected. We could not recommend Leanne more from her lovely, bubbly personality and professional approach, she makes booking your trip away enjoyable from start to finish! This year has affected many businesses and of course we’ve been limited to our breaks and holidays abroad this year, so for any future trips or breaks away now we are starting to get back to ‘normal’, get in touch with Leanne and I’m sure you won’t be disappointed ?? ?? ??
Sent in by Richard M
Wirral , 20 November 2020
If you are looking to book a holiday of any type or length I would highly recommend Julie. A great, friendly and efficient service.
Sent in by Chris Hudson
Peterborough, 23 November 2020
Very professional and very knowledgeable person. You want a holiday of a lifetime with the best service, this is the person for you.
Sent in by Sarah Bridgewater
Stratford - Upon - Avon, 24 November 2020
Who else’s mind has turned to spring holidays now things seem a little clearer? I know who I will be ringing to get everything booked up. ?? give Leanne Golden - Travel Counsellors a go, she’s awesome and the three holidays we have had cancelled this year have been refunded without charge, super quickly.
Sent in by Michelle McCoy
Dover, 24 November 2020
Looking forward to brighter times and arranging your next holiday, Claire has arranged all of our last holidays for us and has been amazing. Just let her know where and when you want to go and and she works her magic. Totally stress free experience, all you have to worry about it what to pack ??
Sent in by Gemma George
Swindon, 20 November 2020
Super excited to be jetting off to beautiful Dubai next year after Dean pulled a fantastic half term break for the family. The best price; better service and an out-of-this-world hotel! Didn’t think we’d be getting the opportunity so soon after C-19 to visit such an amazing and iconic place. Big thank you to Dean for working on this. The family and I are the most excited!!! Booking a holiday with you was a pleasure rather than a worry; you’ve made the whole process easy and at such a fab price. All bookings will go through you moving forward.
Sent in by John Barnett
Farnham, 22 November 2020
I have used the services of Travelcouncellors through their representative Stephen Bellingham over a good number of years. During this time Stephen has helped and assisted me to construct some unbelievably wonderful travel and holiday experiences, to all manner of destinations across the globe. I have found Stephen to be attentive to my requirements and able to originate ideas to add to my plans. In addition, Stephen’s knowledge and experience has enhanced these travels allowing me to stay in accommodation I would probably not have found and air travel connections that worked exceedingly well. In addition, and so importantly, he has been there at the end of the phone or text ready to assist when needed. This was certainly the case this current year when he extricated me from Indonesia at extremely short notice prior to lockdown. I will continue to use his services when I recommence my world travelling and would thoroughly recommend his services to anyone wishing to ensure their travels are well managed and unique.
Sent in by Jenny Collett
Solihull, West Midlands, 25 November 2020
Thank you so much Ian!! Fabulous service as always ?? [Rearranged trip to Iceland]
Sent in by Carol Saynor
Herne , 24 November 2020
Claire is a fantastic Travel Agent, and has organised some wonderful holidays for me. Great attention to detail and always recommends perfect locations for me . Safe and trustworthy .
Sent in by Sara Smith
Reading, 24 November 2020
I can't recommend Sandra Robinson highly enough for organising the most amazing holidays for us. Any budget, anywhere in the world, Sandra can help you. So reassuring knowing that she's at the end of the phone if there are any problems at all when you're away. She even fills in your luggage tags which I love! Really competitive prices and Sandra is so well travelled she can give the best advice. Please give her a call or send her an email if you need any help at all with future holidays