Whether you want to embark on a family adventure with enriching shore excursions, feast in gourmet restaurants, relax watching concerts under the stars or be entertained by spectacular stage shows, there’s a perfect cruise for everyone. And the best bit is how you get there. With over 20 years experience building incredible cruise holidays for thousands of delighted customers, our experts will find something special just for you.
If there’s anyone who can tell you about the Travel Counsellors experience it’s our customers. Let them share their incredible travel stories with you and find out why they voted us best travel company for customer service.
Sent in by Dan Walters
Surrey, 27 September 2021
I will definitely be recommending Jay's services to friends and family.
Sent in by Colin Watton
Cookhill, Alcester, 28 September 2021
We have used Jo at Travel Counsellors a number of times over recent years and each time she has exceeded our expectations. whether its a last minute weekend break in Budapest, a 7 day holiday in Split, or a long haul multi destination tour of Canada - everything is exactly as you would like it to be! Nothing seems to be too much trouble, added to a very professional service which caters to your exact needs. Jo always seems to give you what you ask for and more - we simply wouldn't use anyone else!
Sent in by Scott Hodder
Northamptonshire, 27 September 2021
Ali Parker is fantastic and helpful and has placed several of my clients on great holidays this year, despite the uncertain travel restrictions. I would highly recommend Ali and trust her to communicate and support my clients, especially given the confusion around what documents and tests are needed. I have also had the opportunity to compare Ali's service at Travel Counsellors with other agents offering a similar service for clients with access challenges. In my view, Ali has been way better in terms of service, communication, holiday options, professionalism and building rapport with my clients. Definitely scores 10 out of 10.
Sent in by Sonya Hopkins
Barnsley, South Yorkshire, 27 September 2021
Jayne was so friendly and helpful when booking our holiday, lovely lady!! and would definitely book through her again.
Sent in by A Gilbert
Maidstone, 28 September 2021
Claire has answered all my questions promptly and thoroughly. She has gone above and beyond helping me to book 2 dream trips.
Sent in by Kevin Smith
Caterham, 28 September 2021
Our Travel Counsellor John is just brilliant - he always is so helpful and has booked us some amazing trips. I will now use him for my business travel as well. Fan-bloody-tastic!!
Sent in by Jenny Hollingsworth
Dartford, 27 September 2021
Booking through Vicky gives us complete peace of mind. She goes the extra mile every time, nothing is ever too much trouble, her experience is of the highest standard and her knowledge is extensive.
Sent in by Conor Carr
Dungloe, 27 September 2021
Jay was great, had a quick call to discuss what I was looking for and within a few days he returned with options that was perfect. Would highly recommend and will be using Jay in the future.
Sent in by Brid Monaghan
Maghery, 27 September 2021
Jay is brilliant, we used him for our last cruise and using him for our next one also.
Sent in by Suzy Richards
Wednesbury, 27 September 2021
Matt was so amazing and took his time to find me the right hotel for our Christmas holiday to Dubai. We can’t wait and now he is busy getting us the right excursions. Brilliant service!
Sent in by Charlotte Morrison
Stourbridge, 27 September 2021
We absolutely loved working with Matt to create our perfect honeymoon. He was excellent and could not have done more for us. We will be definitely passing on his details to anyone we know wants the perfect holiday. Thanks Matt!
Sent in by Sandra Parsons
Solihull, 27 September 2021
Excellent service , very quick and efficient
Sent in by Matthew Mccairn
Rainford , 27 September 2021
Amazing. Lyndsay is super experienced when it comes to holidays and guaranteed to find you the perfect holiday at a great price :)
Sent in by Julie Wilkinson
Hyde, Cheshire , 27 September 2021
Nothing is ever too much trouble & answers any questions immediately always with a smile ... Thank you
Sent in by Donna Boyle-Gillespie
Bunbeg, 27 September 2021
I can not recommend Jay enough to all my family and friends so helpful in any inquiries I make . So looking forward to my Holliday he found for me .
Sent in by Amy Seymour
Radcliffe, 27 September 2021
Tracy has been amazing with helping me plan our trip to Lapland from the initial enquiry to planning the best trip based on what I wanted from it for my family. She really understood what I was looking for and although this trip is still to go ahead after being cancelled due to covid pandemic she was on hand to answer any questions I had and made the rescheduling of the holiday as hassle free as possible. Thanks Tracy for everything your a star ??
Sent in by Debra Hanaway
Manchester, 27 September 2021
Vicky is always willing to help and makes every effort to get the best prices, she is very friendly and approachable and efficient at sending all the relevant documentation
Sent in by Zoe Edwards
Stamford, 27 September 2021
A fantastic booking experience as always with Matt. Matt takes away all the booking hassle & worries you have in the current COVID booking world and has simplified all the steps pre & post journey. Thank you Matt :)
Sent in by Kez Ibe
Broxbourne , 27 September 2021
Just got back from an amazing holiday to Croatia which was recommended to me by Jenny . She guided me through each step of the process making my experience stress free and enjoyable. I first used Jenny’s services in 2013 and almost 10 years later she can’t get rid of me . Amazing service
Sent in by Anthony Macpherson
Glasgow, 27 September 2021
Joanne has been very professional, accommodating and extremely pleasant in all my dealings with her
Sent in by Angela Wallace
Market Weighton , 27 September 2021
We’re just back from another holiday that Sarah organised for us. The whole process from the first phone call to book to returning back to the UK was seamless. Sarah also advised us brilliantly about the travel related Covid requirements. We wouldn’t use anyone else to book our holidays through, Sarah is simply fabulous!