Your Travel Counsellor will take the time to get to know you and tailor your perfect holiday.
A unique network, sharing the destination knowledge and experience of more than 1,900 caring travel professionals.
Every penny of your booking is completely protected by our unique financial protection trust.
Our Travel Counsellors are committed to finding you incredible holidays. Maybe that’s why our trophy cabinet is so jam-packed.
Whether you're looking for a far away adventure or a weekend escape, browse our holiday ideas to discuss with a Travel Counsellor of your choice.
Let our independent Travel Counsellors help you choose a holiday tailored perfectly for you.
With an average 22 years travel experience we have more than 1,900 Travel Counsellors worldwide who all take enormous pride in what they do. Their first-hand knowledge and passion for travel means that our customers continually rate us the best travel company in the world for customer service.
Whether you are looking to relax and recuperate, or explore and discover; your Travel Counsellor will give you the very best, hassle free holiday advice.
Sent in by Tracey Wright
SOUTH SHIELDS, 18 October 2020
I sent Kim a message this morning asking her to find us a luxury lodge with hot tub at short notice, she was quick to come back to me to ask a few details about my preferences then set to work. A short time later an email with various options. I was sat in the hairdressers at the time while Kim did all the work to book a fabulous lodge all thru a super efficient app which now has all the documents I’ll need in it, very impressed thanks Kim ??
Sent in by Christina Blaney
Seaham, County Durham, 16 October 2020
I can't thank Paul enough for his understanding and patience in organising our 25th wedding anniversary bespoke holiday in Lucca, destination choice as the home of Puccini, a favourite composer of mine. Paul listened to my (our) preferences down to hotel room, bedding choices, bathroom even and suggested an hotel converted from an ancient Palazzo into a contemporary hotel, the best of both worlds. Paul took time to gather several quotes, and reassured me at such uncertain times of forward booking a holiday. Thank you Paul, you're a gentleman. We can't wait to celebrate in Lucca. Grazie amico mio!
Sent in by Peter Newton
Penarth, 12 October 2020
Having been solely tasked with organising our honeymoon, I was looking for someone who would be able to help me create a trip for the ages, but was sceptical as to how a travel agent would be able to help. Indeed, my scepticism was somewhat proved when I went to 2 other travel agents who gave me some general advice and a handful of brochures to sift through. At the recommendation of a colleague, I spoke to Jo and I am so glad I did. After outlining some of my thoughts, she was quickly able to recommend a few different places, and in no time at all had drafted up an itinerary for me. Her fantastic knowledge of different countries was more than apparent and really shined in our initial discussions. With nothing set in stone, I was able to have a good look at the hotels and excursions she had planned so I could ensure I was happy with it before paying anything. Once the deposit was paid, the itinerary was uploaded onto the TC app, which felt easy to use. I was able to to see how much was left to pay, flight details and other itinerary information. With everything all set, it is unfortunate that COVID-19 happened. Jo was again great, recommending different options in terms of rescheduling before moving our honeymoon to a later date. Despite all best efforts, the trip was unfortunately cancelled entirely, but I would still highly recommend Jo; she kept me in the loop, was always open about my options and always just on the end of the phone if I ever needed her. I’m looking forward to getting back in touch with Jo once things are back to some sort of normal and I am more than confident that she will help me and my (hopefully then wife!) to arrange an absolutely fantastic trip!
Sent in by Sue Matthews
Nottingham, 15 October 2020
At quite short notice Leia researched and found us a fabulous place to stay in Weymouth (having given us a couple of options that were both matching our requirements). Throughout the process she provided us great information, service and went the extra mile with a lovely delivery of some delicious picnic items one morning. Thoroughly recommend her and will be using her next time too! Thanks Leia, you made our last minute UK holiday feel very special :)
Sent in by Stephanie Tinsley
Hermitage, Berkshire, 12 October 2020
Just wanted to say a huge huge thank you to Sal (Sally Murray) for helping to rearrange our holiday for next year, amidst these difficult uncertain Coronavirus times. A holiday is obviously a big spend and I was so worried what may happen with travel restrictions, but Sally has kept us fully supported/updated and offered great advice. She’s seamlessly moved our holiday to next year (and she even found us somewhere better ironically). Thank you Sal Xxx #holiday #sallymurraytravelcounsellors #stressfree #personal
Sent in by Michael Parnham
Pontefract , 13 October 2020
We would recommend Linda Pears definitely. She will find out all the info you need and take away all the hassle of booking that can be “mind boggling” at times. Our family have used her services for a few years now and will continue as long as she is at the end of her phone/email. Thank you for all you do.
Sent in by Adrian Wales
Mirfield, 10 October 2020
I met Stephen some time ago and was impressed by his knowledge of the Travel business and keenness to help people get the very best holiday experience. I've now hired Stephen to arrange a last minute vacation and was delighted with how easy Stephen made it all, which in the current pandemic minefield is no mean feat! Stephen took time to understand what we really wanted in terms of our trip, he offered us various options and ensured we were happy with his proposals. His communication was excellent and we felt looked after every step of the way. There were a number of last minute changes and Stephen ensured we were aware of these which helped us feel much more comfortable and relaxed than if we had just booked directly. His love of travel and experience in the industry shone through and we felt we were in the hands of an expert. I have no hesitation in recommending Stephen for anyone planning a holiday, he is very easy to talk to and delivers a first-class service.
Sent in by Elizabeth Rose
Hermitage , Berkshire, 12 October 2020
Sally is so friendly and helpful, taking her time to get to know you. Sally gives you options to suit your budget and taste, giving you ideas on things you may not of thought of. Thanks Sally ???? Your customer service is spot on. Xxxx
Sent in by J Bernstein
Manchester, 19 October 2020
Becky is a lovely calming voice on the end of the phone. Always reliable and helpful to sort out a holiday for us. Due to covid unfortunately our lovely holiday abroad was cancelled but Becky preserved and got our money refunded for us.
Sent in by Georgia Leckie
Manchester, 15 October 2020
We have just booked our dream honeymoon with Tracy. We are going to Dubai and Mauritius April 2021. I really enjoyed speaking with Tracy who put so much time and work into making this perfect for us and checking every possible option. I can honestly say this has been the best experience of booking any holiday I have had. Since making the booking Tracy has made regular contact with us and even sent us a lovely card. I would highly recommend Tracy and will almost certainly be booking with her again. Thank you Tracy!!!
Sent in by Alan Grant
Hatfield , 12 October 2020
Ria provided an excellent service in sorting out our holiday
Sent in by Emma Woodcock
Newhaven, 13 October 2020
Clare you are just AMAZING! We want you to know that we are very pleased with the quality of service you provide. We sincerely appreciate your responsiveness and the way you put so much time and effort into looking into the perfect holiday to suit my particular family. We have recommended your company to others because of our satisfaction with your service. We look forward to our next two holidays booked though you from a historical holiday for my husband and to a fun filled family summer holiday to Portugal. We love the little touches that you do, with sending the hotel a card for my husbands birthday and then arriving home to a welcome home package of tea, milk and bread etc. You have been amazing especially with everything that has been going on nationally with COVID. Thank you again. Emma and Tom
Sent in by Paul Wheeler
Manchester, 09 October 2020
Sarah is a holiday lifesaver. Literally. With a week’s notice, she navigated all the COVID travel challenges to organise a holiday for me and my friends to Corfu to celebrate our pal’s marriage. Fantastic villa, ground transport, day on a boat and she even arranged a chef to come and cook us a celebratory meal. She was incredibly patient when it came to co-ordinating all our needs and worked round the clock to piece together a memorable break for us all. If you’re looking to go away, Sarah’s the person to make it happen.
Sent in by Hannah Hall
Manchester , 09 October 2020
Georgina is amazing at creating bespoke holidays. She tailor made our honeymoon and was extremely knowledgeable about different destinations, hotels, airlines and transfers. She also created an incredible itinerary from scratch for us for a trip around New Zealand, recommending the best places to go and best route to fit in as much as possible within two weeks. The extensive research is all done by Georgina, there is no stress on arrival as all transfers are organised and she's always on the other end of the phone for any queries or advice. I would highly recommend booking your trips with Georgina.
Sent in by George Brown
Wivenhoe, 15 October 2020
Liz was amazing at a time when travel is far more challenging she guided us with some excellent suggestions. She listened very closely to what we were looking for and came back with several suggestions some of which we would never of found. We ended up selecting a resort she had personnel experience of and her advise on the best things to see and do really contributed to ensure we had a superb and memorable time. Like most people we were a bit nervous about travel with the additional COVID risks and restrictions, Liz guided us through these informing us of which areas were likely to be added to the governments quarantine list. Once booked Liz continued to advise us on what forms were required and what we could expect at the airport and on the flight. I have booked several holidays with Liz now and everyone has been amazing, she has a real talent for finding a holiday that is suited to you. Liz's advice and support really made this a holiday to remember. Thanks Liz.
Sent in by Sam Hartles
Ware, 09 October 2020
Georgina is first class. We have organised a few trips through Georgina and have recommended her to all of our friends. Not only does she provide a first class service... She cares! We had regular calls and catch ups with her to discuss locations... We had the unfortunate situation of having to postpone our honeymoon. Georgina was on it straight away and held our hands through the entire process allowing us to not have to stress about it. We wouldn’t use anybody else for booking a holiday!
Sent in by Nikki Humphrey
East Grinstead, 13 October 2020
Katrina's advice and service has been second to none and I would definitely recommend her to others and will contact her again for any future holidays.
Sent in by Hollie Cadden
Hornchurch, 09 October 2020
Georgina is just amazing. She created our bespoke honeymoon trip and in the process helped to provide extensive research of different locations, trips to do whilst we were there, hotel recommendations, travel tips and just general great advice which helped us to make the decision on which route to choose. We had our own personal itinerary which was also loaded up onto the app which was really useful and we could refer to it at any time. Unfortunately, due to the travel restrictions we couldn’t go on our honeymoon this year, but Georgina was on hand to assist us and made the whole process completely stress free! She always made the time to speak to us and kept us updated if there were any changes. Georgina provided a brilliant service, with such a personal touch and I couldn’t recommend her enough!
Sent in by A Anonymous
Brighton, 18 October 2020
We just wanted to thank you for everything you have done in sorting out our cancelled holiday and chasing the refund. You have gone above and beyond and we wanted to show our appreciation for all your help.
Sent in by Eleonora Maradei
Letchworth, Hertfordshire, 16 October 2020
We were thinking about a UK holiday this year due to the current situation and we decided to contact Becky for help with organising this. Becky answered right away and she very quickly sent us some quotes to look at. Her response was timely and always friendly and all options quoted were amazing, it was hard to choose one! In the end we went for the Landal Darwin forest in the Peak District and we could have not chosen better, the place and surrounding areas were fantastic. Thanks to Becky's tips and travel blog we had some amazing walks and days out. I would recommend Becky to anyone looking for an amazing holiday.
Sent in by Alison Harman
Redditch, 10 October 2020
What would we do without Jo? She has been amazing at helping us through the nightmare of holiday cancellation and refund. Well we didn't have a nightmare as Jo kept us informed of everything which was going on and got everything refunded for us with no long waits or hassle on our side. Not a Travel Counsellor but a Travel Angel. Jo has booked our holidays for a number of years now and knows exactly what we like so can tailor her suggestions to what we like. We do not have to spend hours trawling through holiday brochures getting confused and frustrated. Every holiday she has organised has been wonderful and she is always available if there is a problem. Would never hesitate to recommend Jo to any of our friends as she always does a wonderful job.