We want you to have the best experience possible on your travels. That’s why it’s so important you have access to all the relevant travel information and advice on Coronavirus and its potential impact, and the benefits of booking with one of our trusted travel experts. For all the latest information, visit our Coronavirus Travel Advice page above. If you have any queries or concerns, please contact your Travel Counsellor
Your Travel Counsellor will take the time to get to know you and tailor your perfect holiday.
A unique network, sharing the destination knowledge and experience of more than 1,900 caring travel professionals.
Every penny of your booking is completely protected by our unique financial protection trust.
Our Travel Counsellors are committed to finding you incredible holidays. Maybe that’s why our trophy cabinet is so jam-packed.
Whether you're looking for a far away adventure or a weekend escape, browse our holiday ideas to discuss with a Travel Counsellor of your choice.
Let our independent Travel Counsellors help you choose a holiday tailored perfectly for you.
With an average 22 years travel experience we have more than 1,900 Travel Counsellors worldwide who all take enormous pride in what they do. Their first-hand knowledge and passion for travel means that our customers continually rate us the best travel company in the world for customer service.
Whether you are looking to relax and recuperate, or explore and discover; your Travel Counsellor will give you the very best, hassle free holiday advice.
Sent in by K. Tafa
Essex, 03 April 2020
Excellent service, a travel agency with a difference from the rest.
Sent in by Aaron Dalzell
Maghaberry, 02 April 2020
Fiona was very attentive. She went out of her way to ensure we got booking our holiday the way we wanted it, paying attention to every small detail/tweak that we wanted to make. As well as this, Fiona got us an extremely good deal and great value for money. Her response time through Facebook was extremely quick, great customer service. Would highly recommend booking through Fiona to anyone! Great service and great price!
Sent in by Susan Fisher
Peterborough, 02 April 2020
Joanne goes above and beyond and is always on hand to support even whilst you are away. She works round the clock to ensure everything goes smoothly
Sent in by Ron & Maureen Clark
Wymeswold LOUGHBOROUGH, 06 April 2020
Martin is always ready and available to help in any way gets on with booking or queries immediately we ask him. anything. goes out of his way to please it’s a pleasure to do business with him.
Sent in by Lisa Smith
Cambridge, 02 April 2020
Joanne is incredibly quick at getting back to you with any information and questions and makes it super easy. Would highly recommend!
Sent in by HEATHER BAKER
CROWLAND, 03 April 2020
Stacey has gone above and beyond what we expected of her
Sent in by Abigail Sewell
West Sussex, 06 April 2020
Tracey is amazing, Always up for searching for the right hotel for me.
Sent in by Jessica Zielinsak
Hadfield, 02 April 2020
Debbie has arranged several holidays for me. Outstanding service each time, I couldn’t have asked for more. Always there at the end of the phone if I had any problems and quickly sorted them out for me. I didn’t have to do or worry about anything, as Debbie has everything sorted. ??
Sent in by Yvonne McCarthy
Grantham, Lincolnshire, 02 April 2020
Being someone on their own, your help and assistance was much appreciated. [Travelling to Vietnam & Cambodia]
Sent in by Sharon Buckley
Liverpool, 05 April 2020
Fantastic service Andy always goes above and beyond to ensure every detail of your holiday is just right. Would only ever book a holiday through Andy and travel counsellors
Sent in by Caley Hardcastle
Huddersfield, 03 April 2020
A pleasure to deal with, very very helpful. Thanks for your patience finding our perfect holiday
Sent in by Carole Bramley
Thirsk, 03 April 2020
Karen was very helpful and patient! We have been very pleased with her bookings and can't wait for our holidays. We would definitely recommend her services.
Sent in by Lawry - Jayne Marshall
Brighouse, 03 April 2020
Karen was very helpful and prompt. She has found us yet another great holiday. I would definitely recommend
Sent in by Emily Johnson-Ferguson
London, 06 April 2020
Tracey is just the best travel adviser I’ve ever known and has become a trusted friend.
Sent in by C Ward
Swansea, 06 April 2020
Donna is amazing, she went beyond the call of duty to help us get home from Australia during the Coronavirus crisis. Phoned us out of office hours. We have been using Donna for 10 years now. She knows and understands our needs. Thank you Donna for everything you do for us. Claudette & Michael Ward
Sent in by Alison Robinson
Welton, 06 April 2020
Just a quick note to say thank you for rearranging our holiday into next year. In these difficult times your calm, knowledgeable and efficient service is unmatched. On-line sites may be crashing and big holiday company help lines unreachable but you do exactly as you promise and are available to your clients 24/7. When this crisis is over I hope everyone remembers and recommends you as the best way to book travel. You should be so proud.
Sent in by K Burden
Ventnor, 02 April 2020
Neil has always been very professional, thoughtful & dedicated. If we could have given him a score of 11 , we would have !
Sent in by Daniel Ponting
Huddersfield, 03 April 2020
John is always really helpful with every enquiry. He gives options for the hotel and is always happy to talk things through. It takes all the hassles out of booking. Also John was a huge help when our return flights got changed on our last trip. We knew about the changes and had other options before we even got to the airport.
Sent in by Max Lambert
Brighouse, 02 April 2020
In January this year as I am not a “Party Animal” and I would be celebrating my 80th birthday in March I decided to remove an item from my bucket list and spend it in New York my first visit to America. I spoke to Gemma, who within 72 hours had found 3 hotels which she recommended close to Times Square and Flights from Manchester to JFK. She also suggested a number of activities, sightseeing and tours so that we wouldn’t need to worry about booking them when we arrived as that would take up valuable time. After brief discussions we settled on a Hotel which was very good which unusually provided breakfast and evening meals within the price .We upgraded our flights with Virgin Atlantic to Premium Economy excellent value. Transfers, activities were all arranged to leave us time to explore New York during the last 3 days of our stay. Everything we expected was delivered and both before and during our stay she kept in touch to make sure there were no problems arising which there weren’t. I have no hesitation in recommending Gemma to all of you
Sent in by B. Scott
London, 03 April 2020
Absolutely first class service from start to finish. I would certainly recommend Travel Counsellors as you get what you pay for and I certainly received more than expected with you. I felt valued and as a customer so Thankyou very much.
Sent in by Adam Martin
Manchester, 05 April 2020
So this is long overdue.....but 100% worthy. We asked Sarah to arrange our honeymoon in South Africa....it was THE BEST holiday I have ever been on. Every little detail was arranged perfectly. Given that we stayed in 6 places and drove over 1500km the organisation was amazing. Every hotel we stayed at was ideal. The places she chose for us to go to were out of this world. Every place had its own amazing qualities whether it be the superb mountainous scenery, the whale watching on the coast in Hermanus or the Wine Tram in Franschhoek! Superb from start to finish. Couldn’t recommend Sarah services to anyone looking to arrange any travel whether it be at home in England or any exotic destination. Thank you so much Sarah.