Your Travel Counsellor will take the time to get to know you and tailor your perfect holiday.
A unique network, sharing the destination knowledge and experience of more than 1,900 caring travel professionals.
Every penny of your booking is completely protected by our unique financial protection trust.
Our Travel Counsellors are committed to finding you incredible holidays. Maybe that’s why our trophy cabinet is so jam-packed.
Whether you're looking for a far away adventure or a weekend escape, browse our holiday ideas to discuss with a Travel Counsellor of your choice.
Let our independent Travel Counsellors help you choose a holiday tailored perfectly for you.
With an average 22 years travel experience we have more than 1,900 Travel Counsellors worldwide who all take enormous pride in what they do. Their first-hand knowledge and passion for travel means that our customers continually rate us the best travel company in the world for customer service.
Whether you are looking to relax and recuperate, or explore and discover; your Travel Counsellor will give you the very best, hassle free holiday advice.
Sent in by Posy Knights
Chesterfield, 26 June 2020
Lisa provides an excellent service. I really can’t recommend her enough. Knowledgeable, professional, always working so hard to get the holiday that is just right for us and incredibly patient with my different ideas and changes to plan! We had a holiday planned during the Covid-19 restrictions and she has worked so hard to make the best possible changes for us. This has taken so much stress off us at such a difficult time. Thank you Lisa, you do an amazing job!
Sent in by Colin Harrison
Newcastle Upon Tyne , 26 June 2020
Lizzie Adamson Brown, simply the best. Just the best planning and service from Lizzie Adamson Brown @ Travel Counsellors. Lizzie planned the holiday WE wanted and took care of everything. She got us home when Covid hit and has been there for us every step of the way as we sort out the aftermath.
Sent in by Emma Dyson
Ipswich, 23 June 2020
Liz has been absolutely brilliant helping us throughout the whole process. She took away the stress of the planning and booking and constantly kept us up to date. Her knowledge was great and I would definitely recommend Travel Counsellors to anyone.
Sent in by Adele Johnson
Alnwick, 26 June 2020
Lizzie Adamson Brown, extremely knowledgeable and lovely person! Lizzie Adamson Brown has to be the most knowledgeable person in Travel I’ve ever met, we have booked many trips with her now and have never been disappointed, I feel totally confident every time I book knowing that we are fully covered in all aspects and Lizzie is always there if we needed her.
Sent in by Raquel Johnson
Bath, 04 July 2020
What an amazing professional service 5* I contacted Kevin yesterday for some staycation ideas. Within minutes of contacting him, Kevin replied and asked how he could help, with requirements for my family with location & budget I was sent so much information with a wide range of choices to suit us, I was so impressed We will definitely be contacting Kevin straight away for future holiday recommendations Kind Regards Raquel Johnson
Sent in by Barry Readings
Billericay, Essex, 23 June 2020
When my friend recommended you I thought I would see what you could do for me. You surpassed what I was given to expect and much more. You obviously put a lot of work into looking after your clients and when we next think about going away I shall certainly contact you first and rest assured that I shall recommend you to anyone who needs a most reliable and professional “Travel Counsellor”. [Arctic Cruise]
Sent in by Zoe Shenton
Canterbury , 20 June 2020
Thank you Paula! Paula has been incredible in helping us move our trip to Kenya to 2021. Paula has kept us up to date throughout the process, always available to chat and gave us the care and attention as if the holiday was her own. Definitely recommend!
Sent in by Carole Harding
Alderley Edge, 19 June 2020
Excellent service and Alison was very patient whilst we figured out exactly what we wanted.
Sent in by Ian Foreman
Northamptonshire, 24 June 2020
It was a great pleasure in utilising you.
Sent in by Julie Shaw
Lancaster, 28 June 2020
Denise really listens to your travel requirements and recommends the best options possible! Every time she pulls our travel plans together with an amazing high quality and competitively priced package. Would highly recommend!
Sent in by Allison Bond
St Osyth, 02 July 2020
Just a very big thank you Liz for all your help in getting me such a great result with the refund on my flight to Australia. I do appreciate all your assistance and will definitely be in touch when we can safely return to Australia. I am also gradually winning my husband around to making stop offs on the way in future so I'll be asking for your help on those too - but that's for the future - first we just want to go and meet our new grandson in Darwin. I'm very grateful.
Sent in by Laura Cooper
Royston, 21 June 2020
I would just like to thank Steve for all his help in getting our daughter back from New Zealand during the pandemic. After 2 cancelled flights, lots of tears on my part, Steve arranged everything and made the whole process as trouble free for us as possible. A true professional.
Sent in by E Austin
Wivenhoe, 29 June 2020
We have booked a few trips with Liz Standley. Her support, knowledge, understanding is flawless. Nothing is too much trouble, her response to questions and requests are met with clear, quick and precise answers. After having a family holiday booked April 2020 that was cancelled due to covid we were able to reschedule twice with no fuss or stress. We can not recommend Liz enough, she really makes booking a holiday a very pleasant experience it’s as Carefree as the actual holiday itself. Thank You Liz
Sent in by Sandra Flatley
Shropshire, 28 June 2020
Denise booked a hotel for my husband and I in London, we are now unable to go. She has got us a refund, we had no hassle at all. I would recommend her and will definitely use Denise for my next Holiday
Sent in by Emma Koster
Newcastle Upon Tyne, 26 June 2020
The only people I’d trust to book my travel! We have booked our holidays through Lizzie Adamson-Brown (Travel Counsellor) for years now. Her service has always been amazing, but this year it’s been on a whole new level. Our holiday was cancelled as the coronavirus pandemic took hold. All over social media, I was seeing horror stories about people who could not get hold of their travel agents. Lizzie, though, phoned us. She keeps us updated the whole time, and when the trip was officially cancelled she got it rebooked for next year with no fuss whatsoever. Even when facing what is probably the biggest crisis to hit the travel industry, Lizzie has been cool, calm, and collected. An absolute pleasure to work with, and I simply wouldn’t book elsewhere. Highly, Highly recommend Travel Counsellors, and Lizzie in particular.
Sent in by Jane Hankin-Middle
Newcastle Upon Tyne, 26 June 2020
Lizzie Adamson-Brown is fab, she is knowledgeable and gave great guidance and support over a holiday booking. She plays a supportive and integral role to booking your holiday. She listens to what YOU want. She does not operate a sales role. I would fully recommend her and use Lizzie again!
Sent in by Ruth Hatfield
York, 19 June 2020
I highly recommend Sue to help you with any holiday plans. Sue really listens to what you are looking for to help you find your dream holiday!
Sent in by Nick Neal
Alnwick , 26 June 2020
4 days ago Friendly Specialist Service! Lizzie Adamson-Brown is an excellent travel adviser, highly knowledgeable with great customer service. Highly recommend her.
Sent in by Susan Hope
Sunderland, 26 June 2020
Lizzie has always booked amazing holidays for me and my family over the last 5 years and I would highly recommend her service as 5 star plus. I always refer friends to her as I trust that she will give them the best service.
Sent in by C Williams
Wivenhoe, 23 June 2020
To celebrate a golden Wedding Anniversary we (two couples) decided to use the services of Liz Standley to book our trip to Sandals in Grenada. This was the first time we had used Travel Counsellors and Liz. Right from the start of the process she was very professional in her approach to our booking and we found the whole process easy and stress free. She took care of all the details of our trip – upgrading flights etc. Unfortunately, due to the Covid 19 pandemic our holiday was cancelled with much disappointment. Given this was not exactly a cheap holiday the thought of us not being refunded in full was a big concern. Throughout the process Liz worked very hard to ensure we were kept informed as to the progress of our refund right up to the day the money was transferred back into our accounts. We will not forget all the help and patience Liz showed us throughout the process and when we feel comfortable travelling once more we will definitely use the services of Liz and Travel Counsellors for future trips.
Sent in by Jane O'Neill
Worcestershire, 29 June 2020
Denise booked a holiday for myself and some girlfriends to go away for a long weekend to Spain for a special birthday celebration. I cannot recommend her highly enough. From the very beginning she went above and beyond and far exceeded my expectations. her professionalism is outstanding and she really does strive until she finds the perfect holiday! Thank you Denise will always use you in the future!