Grant Wills

My expertise

New Zealand
Indian Ocean
Caribbean
South East Asia
Philippines
Sri Lanka
Thailand
Multi - Destination

I'm based in

Wadebridge

Available for new enquiries

It's Nice To Meet You

Thailand Specialist

Thailand is not just somewhere I send my clients. It is my second home.

I have been continuously connected with Thailand for over 37 years. In the 1990s I lived on Koh Samui and Koh Phangan for seven years, where I owned a travel agency and, for a time, had the only telephone for 5 kilometres in any direction.

Those early days gave me an intimate insight into the islands long before they became the destinations they are today.

For more than 25 years I have been married to a Thai national, which means my relationship with Thailand is deeply rooted in family, community and culture.

I have spent countless hours in local homes, markets, temples and villages, far beyond the usual tourist trail. My understanding of Thailand goes way beyond hotel brochures and guidebooks.

Within the Travel Counsellors community, I am recognised as a Thailand Expert, and I regularly support fellow Travel Counsellors with their more complex or challenging Thailand enquiries.

If other professionals trust me with their Thailand questions, you can feel confident placing your own trip in my hands.

Thailand, Tailored Around You

Because of this long and genuine connection, I can help you experience Thailand in a way that feels personal and authentic:

• Island escapes in places I have actually lived and worked, such as Koh Samui and Koh Phangan
• Thoughtfully paced itineraries that blend well known highlights with quieter, lesser known corners
• Immersive cultural experiences that respect local communities and traditions
• Family friendly holidays shaped by real understanding of travelling with children
• Romantic getaways and special celebrations in truly memorable settings
• Multi centre trips combining city, jungle and beach with seamless logistics

I listen carefully to what matters most to you, then design a journey that reflects your style and interests, rather than a one size fits all package.

Why Trust Me With Your Thailand Plans?

My Thailand expertise is not theoretical, it is lived:

• 37+ years of continuous personal connection with Thailand
• 7 years living and running a travel agency on Koh Samui and Koh Phangan
• 25+ years of marriage into a Thai family and deep immersion in Thai life
• Regular ongoing visits to keep up to date with changes, new openings and hidden gems
• A reputation within Travel Counsellors as a go to Thailand specialist

You benefit from my contacts, my cultural understanding and my ability to anticipate what will really work for you once you are on the ground.

Ready To Plan Your Thailand Journey?

Whether it is your first visit to Thailand or your tenth, I can create a journey that feels special, effortless and truly personal.

If you are even half thinking about Thailand, I would love to chat through your ideas and share some tailored suggestions.

Get in touch today to start planning your Thailand adventure with a true specialist.

Message, call or email me with your preferred dates, who is travelling and the kind of experiences you are dreaming of, and I will design a Thailand itinerary just for you.

Beyond Thailand

Although Thailand is a true speciality, my expertise spans the globe, including visits in 2025 to the Philippines and Sri Lanka.

I tailor make single and multi destination itineraries and can bring together multiple components into one seamless experience, including:

• Economy, Premium, Business and First Class flights for leisure or business travel
• Private jet charters from airports convenient to you
• Ocean, river and expedition cruises
• Luxury rail journeys
• Safaris and wildlife focused itineraries that respect animal welfare
• Lapland and Northern Lights adventures
• Group travel and corporate incentive rewards
• British & Irish Lions rugby tours
• And many more curated, one of a kind experiences

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Explore my guides and blogs

Uga Riva Hotel - Negombo - Sri Lanka

Uga Riva Hotel - Negombo - Sri Lanka

A Peaceful Arrival in Sri Lanka – Uga Riva Hotel After an overnight flight with SriLankan Airlines from London Heathrow to Colombo, I finally touched down on the island that had been on my travel list for so long. Once I’d collected my luggage, exchanged some currency, and picked up a local SIM card, it was just a short 30-minute drive to my first stop — Uga Riva, our home for the night. Nestled

26 Oct 2025 5   min read

Cebu & Bohol, The Phillipines

Cebu & Bohol, The Phillipines

The Philippines has 7641 islands so it can be a little bit overwhelming looking at the map and wondering where to start. Clearly, it would be very difficult to experience them all and even 5 would probably take a couple of weeks. The islands are spread out and some are easier to get to than others. Because I was on a bit of a working holiday and wanted to base myself somewhere with decent W-Fi

20 Aug 2025 5   min read

Oasis Resort - Alona Beach - Panglao - Bohol - Philippines

Oasis Resort - Alona Beach - Panglao - Bohol - Philippines

I took the Ocean Jet Ferry from Cebu Pier 1 to Tagbilaran City Port in Bohol and this ferry departs regularly, possibly hourly and takes approximately 2 hours. There is Business Class, which is a separate cabin on a higher deck, but Standard seats are fine. I was heading for Oasis Resort at Alona Beach in Panglao and on arrival at Tagbilaran I booked a taxi using the ‘Grab’ App which arrived in

19 Jul 2025 5   min read

Manila - The Philippines

Manila - The Philippines

As the Capital City, Manila is often the Gateway into The Philippines, though to be honest, a lot of people avoid it and fly into somewhere else, for example Cebu. Manila is an enormous city with ultra-modern areas, including plenty of Skyscrapers and with big brand hotel chains represented. I think if you are new to The Philippines, it is good to stay a few days there, because there are plenty

17 Jul 2025 5   min read

Bangkok Transport Options & Wat Arun  - The Temple of Dawn

Bangkok Transport Options & Wat Arun - The Temple of Dawn

My first visit to Thailand was over 35 years ago and when I was younger, I would stay in Thailand for 6 months and Cornwall for 6 months every year. I did that for 14 years so effectively had, 7 years in Thailand from the late 80s and throughout the 90s and this also coincided with me having al little Travel Agency & Telephone Service on the, then, ‘Traveller Island’ Koh Pha-Ngan. Back in those

10 Jul 2025 5   min read

Ayutthaya, Thailand

Ayutthaya, Thailand

I have always been interested in temple sites and have visited some of the big ones, such as Angkor in Cambodia and Borobudur and Prambanan in Java. When I was in Bangkok recently, I took the opportunity to go and see Ayutthaya. The city of Ayutthaya is the ancient Thai capital, dating back to 1350 and is situated in the province of Ayutthaya. In Thailand most provinces include a city of the sam

07 Jul 2025 5   min read

Eleven Hotel Sukhumvit Soi 11, Bangkok, Thailand

Eleven Hotel Sukhumvit Soi 11, Bangkok, Thailand

The Eleven Hotel Bangkok Sukhumvit Soi 11 is a hotel I send clients to regularly, and in particular, families. This is because the hotel has an excellent room category which is the Bunk Bed Family Room. This is a Superior Double Room which includes another small bunk bed room accessed by a sliding door. The bunk beds are a good size and are in a ‘L’ shape configuration, so NOT baby bunks and N

03 Jul 2025 5   min read

Samui Elephant Haven, Koh Samui, Thailand

Samui Elephant Haven, Koh Samui, Thailand

With so many places offering Elephant Experiences, it is important to know which 'Sanctuaries' are Ethical and which are not. In previous years and decades, it was quite common for tourists to take elephant rides, or visit shows where elephants are playing football and painting pictures. Sometimes elephants could be seen trudging along roads or through busy tourist areas where an elephant would

31 Jan 2025 5   min read

SALA Samui Choengmon Beach Resort, Koh Samui, Thailand

SALA Samui Choengmon Beach Resort, Koh Samui, Thailand

After wonderful stays at SALA Phuket Mai Khao Beach Resort and SALA Samui Chaweng Beach Resort, it was, with great anticipation and confidence that I arrived at SALA Samui Choengmon Beach Resort. After transferring from the busy Chaweng area to the much quieter Choengmon Beach, there was definitely a feel of peace and tranquility arriving there. Located on secluded Choengmon beach on the northea

31 Jan 2025 5   min read

SALA Samui Chaweng Beach Resort, Koh Samui, Thailand

SALA Samui Chaweng Beach Resort, Koh Samui, Thailand

I have taken a few different vessels between Suratthani and Koh Samui & Koh Phangan over the years, including the Night Boat, Songserm Express Boat, a Hydrofoil and the Car Ferry. This time it was Lomprayah High Speed Catamaran, which takes 45 minutes, and that was a nice experience. The Catamaran goes from a separate pier to the car ferry at the Donsak pier. After being met at Nathon pier by

16 Jan 2025 5   min read

The Aava Resort - Khanom, Nakhon Sri Thammarat, Thailand

The Aava Resort - Khanom, Nakhon Sri Thammarat, Thailand

The Aava Resort is situated in Khanom District within the province of Nakhon Sri Thammarat, but very close to the province of Suratthani. Khanom can be reached by Land Transfer from areas such as Phuket, Krabi, Khao Lak and Khao Sok National Park (including Elephant Hills), but it is also close to Nakhon Sri Thammarat and Suratthani Airports, and only about 15 minutes from the pier at Donsak, whe

07 Jan 2025 5   min read

The Nai Harn - Phuket, Thailand

The Nai Harn - Phuket, Thailand

We travelled down from the north of Phuket and passed through the Old Town, with its colourful 19th century Townhouses and Sino-Portuguese buildings, many of which have now been converted into shops, hotels, restaurants and museums. Taking this route meant we could avoid the concrete jungle of Patong, Karon and Kata beaches. As we neared the south of the island, we turned a corner and were bles

03 Jan 2025 5   min read

SALA Phuket Mai Khao Beach Resort, Phuket, Thailand

SALA Phuket Mai Khao Beach Resort, Phuket, Thailand

We arrived at Phuket Airport fairly late in the evening after connecting in Bangkok following a flight from London and before that, a drive from Cornwall, so by the time I got to Phuket I was quite travel fatigued. Thankfully, I was staying at SALA Phuket Mai Khao Beach Resort which is only a short transfer from the airport. You drive through Mai Khao Plaza where there are a variety of bars, res

30 Dec 2024 5   min read

EVA Airways Direct London Heathrow to Bangkok in Premium Economy

EVA Airways Direct London Heathrow to Bangkok in Premium Economy

I have flown with EVA Airways from Heathrow, Direct to Bangkok many times over the last 30 years and in October, I was very happy to be flying with them again and enjoying EVA Airways' Premium Economy service. EVA Airways were one of the very first airlines to introduce a Dedicated Premium Economy Cabin, which is a service between Economy and Business Class. EVA Airways online check-in opens 48

28 Dec 2024 5   min read

Asimina Suites - Paphos - Cyprus

Asimina Suites - Paphos - Cyprus

This was my first time with Jet 2 and I was pleasantly surprized. The seat pitch was really good, allowing plenty of leg room from the seat in front, but the plane also seemed to be clean, bright and spacious with some nice mood lighting. Around Bristol airport and whilst sat on the plane, it was evident that Jet 2 owned the majority of their ground-handling operations as opposed to other airlin

15 Aug 2023 5   min read

Monk Ordination Ceremony & Funeral - Thailand

Monk Ordination Ceremony & Funeral - Thailand

Monk Ordination Ceremonies - Uncle & Nephew Many Travel Agents sell a destination they have not travelled to, or for Thailand for instance, they may have had a holiday for a few weeks and travelled around a bit. I had a travel agency on Koh Phangan in the early 90s and lived there for 7 years at that time. I have been selling Thailand for 30 years and have also been married to a Thai for 22 yea

02 Aug 2023 5   min read

Krabi, Phi Phi Island & Maya Bay - Thailand

Krabi, Phi Phi Island & Maya Bay - Thailand

I have been to Krabi a few times in the past, as we have friends and family there and this time, we took a direct flight with Air Asia from Chiang Mai. I love Krabi as it is stunningly beautiful with the towering limestone rocks jutting out of the Andaman Sea, whilst inland it also offers a lot, with attractions including the Emerald Lagoon. The tourist centre of Krabi is Ao Nang Beach and it ce

02 Aug 2023 5   min read

Chiang Rai and The Golden Triangle - Thailand

Chiang Rai and The Golden Triangle - Thailand

After our travels around the province of Chiang Mai, we took the little Toyota Yaris further north, to tackle more mountains around Chiang Rai province, including the Golden Triangle. Chiang Rai, like Chiang Mai and many other places in Thailand, has a city within a province of the same name. Chiang Rai has always been popular with the Backpacker community as that journey, further north, away f

02 Aug 2023 5   min read

Chiang Mai - Thailand

Chiang Mai - Thailand

I have been to Chiang Mai a few times in the past, but on this visit, we were planning to base ourselves a couple of hours outside of the city, near a town called Fang, where some friends were from. We flew up from Bangkok with Air Asia and spent the arrival night in the city. I had been to the original Night Market before, but it now seems there are numerous night markets dotted around, giving

02 Aug 2023 5   min read

Nan - Thailand

Nan - Thailand

I have spent many years in Thailand since the 1980's with most of my time in South, Central and Eastern regions with a few visits to the North including Ching Mai twice and Nong Khai. During that time I have attended many Family, Community and Cultural events including my own Wedding. In 2019 we headed to the very North of Thailand to attend a family wedding and spend some time in Nan province.

22 Mar 2021 5   min read

Thailand and Me

Thailand and Me

When I travelled to Australia in 1988, I didn't stop off anywhere en-route. Other travellers kept saying I should have gone to Thailand, but I had never heard of Thailand. I had only heard of Siam through the musical and film 'The King and I'! On the way home, I booked a stop-over in Singapore and took a train up through the length of Malaysia and entered Thailand through its southern border ne

12 Jan 2019 5   min read

Laos

Laos

After a month travelling overland in Cambodia and then Vietnam I wanted to move on to Laos, so headed for the border crossing in Quang Tri Province called Lao Bao. Back in February 1999 there wasn't an awful lot at this border crossing. There were half a dozen children carrying satchel type bags, hanging about, and they asked me if I wanted to change some money. I thought I'd risk it as I wasn'

19 Oct 2018 5   min read

Elephant Hills - Khao Sok

Elephant Hills - Khao Sok

I have spent many years living and working in Thailand. My wife is Thai, and our two daughters have also visited many times. A lot of our time is spent in Chanthaburi away from the tourist spots and in rural locations with family close by. I have been selling Elephant Hills for quite a while now, so felt it was important to have my own personal experience and I hoped also that my family would r

02 Oct 2018 5   min read

The Seychelles

The Seychelles

Whilst working for a travel company in London, I was offered the chance to visit The Seychelles on a familiarisation trip. I had been offered trips before but had declined them for one reason or another but as soon as The Seychelles was mentioned I said "Yes please". I met up with my travel companions at Heathrow and we flew direct with Air Seychelles landing at the airport on Mahe' on a beaut

20 Jun 2018 5   min read

Koh Samui, Thailand

Koh Samui, Thailand

When I first made my way to Thailand after travelling over land from Singapore via Malaysia, I sat on a ferry for 2 hours and marvelled at the beautiful, unspoilt islands we passed before arriving at Koh Samui. In the late 80's the big hotel chains hadn't arrived and the airport wasn't yet operational. Many of the local Thais owned large areas of land and were often unaware as to its value. A

18 Dec 2017 5   min read

Siem Reap and Phnom Penh, Cambodia

Siem Reap and Phnom Penh, Cambodia

I have always been interested in culture and visited some amazing temple sites around Asia and the Far East. I managed to fulfil a particular ambition when in 1998 a couple of top men from the Khmer Rouge were taken into custody and all of a sudden Cambodia was a lot safer to travel to. I travelled overland from Bangkok in the back seat of a pick-up truck and spent 8 hours covering the 140 kms

18 Dec 2017 5   min read

Yogyakarta & Bali, Indonesia

Yogyakarta & Bali, Indonesia

I went to Indonesia as a traveller rather than a tourist so I wasn't looking to stay in a fancy hotel. There are plenty of those, but as well as visiting the cultural sights I was hoping to find some nice Batik art to bring back to the UK. After flying in to Yogyakarta I headed for Jalan Prawirotaman and found a little place called Sumaryo Guest House. This was fairly basic but adequate for me

18 Dec 2017 5   min read

Chanthaburi / Koh Chang, Thailand

Chanthaburi / Koh Chang, Thailand

Chanthaburi is a province by the Gulf of Thailand that borders Trat and is close to the Cambodian border. It is very fertile and famous for its fruit, particularly Durian – the ‘king of fruits’, Mangosteen – the ‘queen of fruits’ and Rambutan and is known as the 'Orchard of Thailand'. The importance of fruit to Chanthaburi is recognised in the decorative street signs that can be seen in and arou

11 Sept 2017 5   min read

Hua Hin & Floating Market, Thailand

Hua Hin & Floating Market, Thailand

We travelled to Hua Hin from Chanthaburi as an extended family of about 15 people and rented a house close to the beach. There is a long dual carriage-way called Phetkasem Road that runs parallel to the beach and spreads out from the centre. At regular intervals Sois (side streets), branch off from this road and there is an abundance of top hotels and smaller properties depending on budget and

11 Sept 2017 5   min read

Marbella & Puerto Banus, Spain

Marbella & Puerto Banus, Spain

We rented a villa in Marbella as there were 9 of us including 5 youngsters of various ages, but I have previously stayed in a hotel in central Marbella. There is a really long promenade in Marbella running parallel with Playa Casablanca which is great for a nice walk and along here there are quite a few restaurants and bars of various sizes and styles. On the beach, there are plenty of loung

06 Sept 2017 5   min read

Krakow & Auschwitz, Poland

Krakow & Auschwitz, Poland

Krakow in the center of Europe is an easily accessible destination from regional airports with a short flight duration of approximately 2 hours. I went on a Stag Trip and admittedly it is a very popular destination for both Stag and Hen parties, but Krakow offers so much more than that. I went for 3 nights but you could easily spend a week or two there. In terms of central Krakow, Rynek Glowny

06 Sept 2017 5   min read

Mauritius by the Emirates A380

Mauritius by the Emirates A380

I flew out to Mauritius with Emirates Airline on the Airbus A380 with a transit in Dubai in both directions. I was very fortunate to fly Business Class all the way to Mauritius whilst for the return it was Economy to Dubai and then Business Class from Dubai back to London. It was a real treat and the bar at the rear of Business Class and the Lie Flat beds were wonderful. I was also impres

17 Oct 2016 5   min read

Alesund, Norway

Alesund, Norway

We flew direct from Gatwick to Alesund with Norwegian Air and with only a 2 hour flight and 1 hour time difference it was not at all tiring, plus the departure/arrival times in both directions were very civilised. Luckily we have family who have a large house overlooking the Fjord, so we stayed with them, but there are several hotel possibilities in the centre of Alesund and others further a fi

14 Oct 2016 5   min read

Vietnam

Vietnam

I left Phnom Penh in Cambodia and took a taxi to the border with Vietnam. Here I entered Vietnam and took another taxi to Saigon or Ho Chi Minh City as it is officially known as now. It struck me how busy it was and how many people there were whizzing around on little motorbikes compared to the Phnom Penh where it was more laid back and less affluent. I decided that Saigon was quite an exciting pl

18 Mar 2013 5   min read

Disneyland Paris

Disneyland Paris

We drove up to Ashford in Kent and stayed at the Premier Inn Ashford North on the night before our departure. Like all hotels in Ashford, the Premier Inn offers one week free car parking for guests travelling to Disneyland Paris so we booked a taxi in the morning and took advantage of Premier Inn breakfast offer where children eat for free. I thought this would set us all up for the long day ahea

04 Jan 2013 5   min read

Barbados

Barbados

Having won a prize trip to Barbados in sales competition, my team at Travel Counsellors set off from Gatwick with Virgin Atlantic Airways and headed for the Caribbean. After 7 months playing "whoa! I'm going to Barbados" on YouTube, I was now on my way. After being met by our ground handlers, St. James, they whisked us off to Paynes Bay and The Tamarind where a cool cocktail awaited us. No soo

06 Oct 2011 5   min read

What my customers say

Grant is always most helpful in arranging our flights, disabled access and holidays when we want to book.

Bridget Stallard

Fordingbridge, Hampshire

Really helpful and friendly. Always looks for the best deal and there at every beck an call

Harry Assheton-Salton

Wadebridge, Cornwall

Amazing service and Grant always goes over and beyond for anyone.

Julie Angwin

Lanivet, Bodmin

Super helpful and seamless

Linda Briant

Truro

Grant is so knowledgeable about everything to do with travelling and puts that at the heart of finding you the best holiday he can that is personalised to you .

Catherine McDougall

Bodmin

Always a pleasure booking my hols with Grant. He is such a lovely Travel Counsellor that will go above and beyond to ensure you have a wonderful holiday and that your experience is smooth from the initial consultation right through to booking. Everything is meticulously organised from lounges and pick ups. As long as I am able to travel i will always use Grant, a wonderful person.

Jean Wheatle

London

Perfect service as usual.

Peter Watkins

Koh Samui, Thailand

Great listener, great customer service skills. Really personal service. Don’t change a thing about your service .

Kim Morgan

Bromley, Kent

Grant is very attentive and has great communication making sure the trip is booked to your liking.

Alister Wilson

Burgate, Hampshire

Grant was extremely professional and helpful with the planning and booking of our holiday.

Wendy Moss

Brentwood, Essex

As always, I receive exceptional service from Grant, very thorough and I feel great comfort our transactions are a job very well done.

Marilyn Lewis

Hayes, Middlesex

Never fails to impress us. Attention to detail, reassurance in the face of unforeseen problems with health. We are very lucky to have his help and support in our travel arrangements. Highly recommended, thanks Grant.

Iola Cotterill

Trevone, Padstow,

I love booking my trips through Travel Counsellors. Everything is easy, Grant listens to my ideas and any questions I have. Kind and considerate and works hard to get everything right for us .

Tina Orchard

St Columb, Cornwall

Grant has wonderful customer service skills, he listened to what I wanted as a customer and came through with great results. I have and will recommend Grant to family and friends in the future.

Kim Morgan

Bromley, Kent

Thank you for all your help arranging our trip to Anguilla, As usual, very efficient. Thank you.

Bridget Stallard

Hampshire

Grant made planning our trip to Thailand pain free. The flights, transfers, the recommended locations and the hotels choices were all spot on. I would not hesitate using Grant's services again. I have already recommended him to friends who are planning trips to Asia and the Far East.

Denise Hamilton

London

Grant is always available, have had so many flights booked by him mostly to Australia , always gets me preferred seats ,and times , would always go to him for advise and bookings , thank you Grant .

Diane Hawken

Wadebridge, Cornwall

Grant is very clear and committed to finding the kind of travel experience as described by me. He is professional, very well informed of numerous available options and above all is very patient in finding exactly the right package. Grant is polite and always follows through as he says he will. Working with Grant is easy, hassle-free and a real pleasure!

Sandra Jacobs-Walls

London

Grant has been my family's trusted travel agent for over six years, consistently delivering exceptional service that goes above and beyond our expectations. His dedication to ensuring our holiday bookings are well-priced and tailored to our specific needs is truly commendable. What sets Grant apart is his unwavering commitment to his clients, even after the booking process is complete. Knowing that we can reach out to him at any time during our travels for support and guidance provides an invaluable sense of security and peace of mind. Grant's recommendations stem from firsthand experience and thoroughly vetted sources, allowing us to confidently rely on his expertise. His personalized approach and genuine care make him stand out in an industry where such qualities can sometimes be lacking. As a family, we are immensely grateful for the outstanding service Grant has provided us over the years. His commitment to excellence, trustworthy recommendations, and unwavering support have transformed our travel experiences. I wholeheartedly recommend Grant to anyone seeking a travel agent who truly cares about their clients' needs and desires. Thank you, Grant, for being our go-to travel expert and consistently exceeding our expectations.

Brenda Andrews

Walthamstow, London

Grant always provides a responsive and professional service. He makes booking a holiday a pleasant experience and covers all aspects during the stay. Would highly recommend him.

Nichola House

Christchurch, Dorset

My Travel Counsellor Grant Wills without hesitation goes above and beyond to meet my travel requests and comes up with the perfect choices . The service received from Grant is always personal and he has excellent attention to detail . I do in fact recommend Grant to everyone as I believe his service is 10 out of 10.

Marilyn Lewis

London

Grant always looks for the best deal and tailors our holiday to exactly what we need, quickly and very efficiently, thank you, very much appreciated, would have no hesitation in recommending Grant to anyone.

Michele Arrowsmith

Birmingham

I’ve used my Travel Counsellor Grant Wills for 23 years which dates back to the days before he was a Travel Counsellor and working for a different travel company in those days. I’ve used him ever since because I can trust him and the experience and personal service I’ve received from Grant is 2nd to none. He’s hands on and always there if any problems arise. He is a very experienced Travel Counsellor and goes above and beyond to satisfy one’s travel needs. He’s also become a friend not just a person I phone for my flights. I’d recommend Grant 100% !!??

Mark Lyons

Crawley, West Sussex

We can't thank Grant enough for the time, effort and help he has given us. We would definitely recommend him to friends and family.

Claire Dodge

Lanivet, Bodmin

Fantastic service very prompt and kept us informed throughout .

Anthony Jones

Tonyrefail, Cardiff

Brillant service, and prompt response ... I also love the attention to detail. Thanks Grant

Karen Malcolm

London

We always recommend Grant, impeccable, knowledgeable. …..what more could anyone want, he is calm and reassuring in difficult travel situations. So far fractured femur in Australia and COVID in Canada, we were always professionally advised. Thank you Grant, you score 10/10 from us!

Iola Cotterill

Trevove, Padstow, Cornwall

Always professional, friendly, knowledgeable and a pleasure to deal with.

Maurice Whelan

Carradale, Argyll and Bute

I have never received anything but exceptional service from my Travel Counsellor Grant Wills. Grant always goes that extra mile to ensure I have the perfect travel experience.

Marilyn Lewis

London

Grant has been great - his experience and passion for Thailand really shone through over the process of booking our holiday. Grant has been super responsive - calling us to conform details and sending through our confirmations in the post and via email/on the app. We couldn't recommend him more!

Francesca Rorison

Colchester, Essex

Grant made me aware of all timescales throughout. Even though I had instant quotes from other travel companies I felt Grant instilled a confidence in me that he knew Thailand and therefore I was prepared to wait for flights to come out. I don’t know how other companies can price instantly which is possibly why people like to book quickly elsewhere. Very comprehensive paperwork and always available on the phone.

Richard Catterall

Bolton

Grants service has been second to none from our first contact through to booking our holiday for us. We had a pretty dismal experience of trying to book a twin center holiday to Thailand with a high street travel agency. Grant listened to our wish list and shared his wealth of knowledge and his passion for Thailand with us , giving us the confidence and excitement of booking a holiday to a new part of the world for us to explore. His service has been fantastic and I would not hesitate to recommend him to my friends and family.

Nicola Kelly

Eaglescliffe, Stockton-on-Tees

This is the third time Grant had arrange travel for us & each time we have found him very easy & helpful to deal with. He takes care of as much or as little as we want and always makes us feel our custom is appreciated!

Deborah Pendry

Wadebridge

This was our first time using travel counsellors. Grant Wills contacted us. He did a fabulous job for us. I had some ideas and Grant looked into them and came up with some ideas as well and now we booked an amazing trip to Thailand. Grant was friendly, listening and answered all out questions. We received our travel package with handwritten luggage labels. We can’t wait!! Thank you Grant.

Monique Rep

London

I found the service to be efficient, friendly and very customer focused. Grant is polite, amiable and very helpful. I will certainly recommend this service to friends.

Alison Anderson

Plymouth, Devon

I have used my Travel Counsellor ‘GRANT WILLS’ for many many years and I can only express how efficient and professional Grant has always served me. He adds the real personal touch and has become a friend over the past 20 years. He gives me every confidence with my travel plans whether it’s been for a flight and hotel or just a flight he always comes up with the best deals. He takes care from the minute of making my booking until I return home. If I have any issues, Grant is always at the end of a phone call and ready to answer. I can only advise anyone to use Grant for their travel plans and promise 100% he will not disappoint. For me, there is nowhere else for me to consider, and I feel it a much better service by talking to a caring advisor such as Grant, than talking to a robot on line.

Mark Lyons

Crawley, West Sussex

Very personalised service . Always aims for the best flight schedule and accommodation choices. Nothing in is too much trouble. We would not use any other travel agent.

May Currie

Carradale, Argyll and Bute

Grant has been invaluable in organising our last 3 holidays and we wouldn’t dream of using anyone else.

Barbara Burrough

Wadebridge, Cornwall

Amazing service as always. Would recommend to anyone!

Julie Angwin

Lanivet, Cornwall

Grant has been very attentive with answering all of our questions. He has kept us up-to-date on any changes. I would have no hesitation recommending Travel Counsellors / Grant.

Douglas Samson

London

Grant went the extra mile to ensure I was able to travel in an emergency situation. His patience and professionalism are the reason I wouldn’t hesitate in recommending him.

Penny Wootton

Wolverhampton

Dear Grant, With the festive season upon us, I thought I’d drop you a line to wish you and your family a very happy Christmas and New Year! I would also like to say a huge thank you to you for the outstanding level of service you continue to provide, and for taking such good care of us when we have a holiday, albeit they are somewhat few and far between these days. Your knowledge and guidance is unrivalled, and we greatly appreciate everything you have done on our behalf. With sincere thanks, Janine

Janine McManus

Andover, Hampshire

Grant has always gone above and beyond. I cannot fault his commitment to outstanding customer service

Marilyn Lewis

London

Grant is always very helpful and takes time to listen and find the perfect holiday.

Helen Phillips

St Austell

Perfect communication and organization. Would highly recommend for any trip. Fast and very reliable and will be continuing to use Grant's service in the future.

Morgan McFarlane

Liverpool

Very helpful and easy to talk too. I will be using Grant again in the future.

Herbert Richards

Gorran Haven, Cornwall

Perfect communication and organization. Would highly recommend for any trip. Fast and very reliable and will be continuing to use Grant's service in the future.

Morgan McFarlane

Liverpool

Dear Grant, Having recently arrived home after a wonderful holiday, I wanted to say a special thank you to you for making all the travel arrangements for our holiday in Greece. We had an amazing time, and it was comforting to know that you had taken care of everything for us so that all we had to do was take pleasure in the ambience of Greece and delight in the wonderful historical sites. It’s great that you take the stress out of organising and booking holidays for us, and it’s also reassuring to know you’re always able to help if need be. Our sincere and grateful thanks once again. Best wishes to you and your family. Kind regards, Janine

Janine McManus

Andover, Hampshire

After using Grant Wills for over 14 years to help sort out our travel arrangements to Australia , that alone speaks volumes . This year is so very important that we go to Perth, WA to meet our daughter and grandchildren . We can only say thank you Grant for giving us confidence . Regards Jan & Dave Morrison .

David Morrison

Christchurch

Pleasant helpful and easy to deal with. First class.

Herbert Richards

Gorran Haven, St Austell

Grant has helped us book the most amazing holiday in the Maldives and we have more bookings to experience and know they will be wonderful too!

Barbara Burrough

Wadebridge

Extremely helpful.

Sally Pearce

Salisbury, Wiltshire

Grant has helped us to plan our holiday to the last detail. No question is ever too much trouble for him., and he is always a phone call away with any queries we have, and responds quickly.Thank you Grant for all your help, and we will definitely call you for any future holidays.

Michele Arrowsmith

BIRMINGHAM

Excellent service as always. Professional, great advice and booked with a minimum of fuss.

Maurice Whelan

Carradale, Campbeltown, Argyll and Bute

You get a very personal feeling and good service from Grant when arranging your holiday or short breaks.

Herbert Richards

Gorran Haven, Cornwall

Grant has been such a great help in aiding us picking our once in a lifetime holiday - we are so happy with the arrangements so far and can’t wait to walk on the white powdery sand of The Maldives in February.

Barbara Burrough

Wadebridge

Very good and attentive personal service, highly recommended.

Geoffrey Matthews

Camelford, Cornwall

Hi Grant, I write to say a huge thank you to you for securing a full refund in respect of our family holiday to Switzerland which you organised for us in June. It was a great pity it was cancelled by the tour operator due to Corona Virus, but completely understandable. We are grateful to you for the work you put in on our behalf to ensure a refund was expedited without a long delay. As always, and very reassuringly, you have taken care of everything for us – just one of the many reasons we book our holidays with complete trust and confidence in you and the service you provide. Our sincere thanks to you, Grant, and we look forward to more holidays organised by you in the future. Kind regards, Janine

Janine McManus

Andover, Hampshire

Personal service , holiday tailored to your requirements. Would not go anywhere else.!

May Currie

Carradale, Argyll and Bute

We have used your service for many years now which is the best part of 20 yrs I believe and always had the most hands on, professional, outstanding, friendly service from your agent Mr. Grant Wills whom we have built a great relationship with. Grant shows a personal attitude with 100% care and concern that our flights are perfect for us and at a decent price. We feel we have a great relationship with Grant Wills and after all these years of him booking our flights we don’t even consider looking elsewhere as we feel comfortable talking to Grant knowing he will always endeavour to get us the best flights available that he possibly can without any nasty surprises. Through our experience we would recommend your service 100%

Mark Lyons

Crawley, West Sussex

Grant was very helpful and knowledgeable and sorted everything out for us. For this we are very grateful.

Michele Arrowsmith

Sutton Coldfield

Grant ensures the service he provides is truly outstanding and exceptional. I wouldn’t hesitate to recommend him as he provides invaluable advice. Janine McManus

Janine McManus

Andover, Hampshire

Dear Grant, Right from the outset, we were impressed with the excellent service you provided in booking our recent Australian holiday. You gave us good advice, chose superb hotels and wonderful airport transfer services. However, when an accident occurs as in our case, that is the real test of your expertise and support. My husband's fall in Australia resulting in a total hip replacement, meant a complete rethink of our travel plans and endless conversations with unhelpful travel agents. This was when you really shone, Grant, by advising and supporting us through a very traumatic event. Thank you from us both. We would not hesitate to use your services again and cannot recommend you highly enough!

Iola Cotterill

Trevone, Padstow, Cornwall.

Grant is a great agent to deal with, and very helpful throughout ,from our first enquiry to the booking . If I need any advice on anything Grant is there straight away to help with any queries.

Tina Orchard

St Columb, Cornwall.

Highly responsive and efficient service. Pleasure to do business with.

Keith Pye

Harrogate

Hi Grant We really did have an amazing 3 weeks, thanks to your wonderful organisational skills.... The whole experience went as smoothly as we could have hoped. Prior to our great adventure, we had slight concerns mainly about the transfers too and from hotels and airports, but every single one, was on the money! Our transport was always at the airport when we landed and at the hotel receptions at least 10 minutes before the stated pick up times. We were particularly happy with the Krabi to Phuket transfer as that would have been a nightmare journey if we'd have had to arrange it ourselves. Finally I have to say the standard of hotels was exceptional. Without a doubt I have to express our sheer joy of having the opportunity to stay at Raffles! OMG that hotel is totally unbelievable..!! The referb has taken Raffles to another level, to the point it brought Tammay to tears when she walked into the room!! Thanks again Grant for your help and assistance in planning this amazing adventure for our joint 50th Birthday treat. Paul & Tam

Paul Young

Sutton Coldfield

Dear Grant, Thankyou for your card. We had the most wonderful holiday, everything was perfect & we all loved it. Thankyou so much for all your organisation, the whole week went without a hitch. Once again, thankyou for all your help & attention to detail, it is much appreciated. Kind regards, Rosina

Rosina Dickens

Hungerford, Berkshire

Very helpful and keen to help you get the holiday you want.

Lloyd Richards

Gorran Haven, St Austell

I have used Grant for many years and always have a perfect holiday which he arranges for myself and my family. Fantastic service every time.

Raymond O'Donnell

Liverpool

Grant was very helpful and found the holiday that suited us exactly . Apart from recommending him to a friend I shall definitely be asking him to arrange any future holidays for us. Thank you Grant.

Marilyn Dodge

Nanstallon, Cornwall

Best personalised service we have ever experienced. We wouldn't go anywhere else.

May Currie

Carradale, Argyll and Bute

Grant is always ready to help.

Helen Phillips

St Austell

Polite efficient, patient and informative, excellent service all round. Thank you

Iola Cotterill

Trevone, Padstow

Grant was excellent, he always came back very promptly with answers to any questions or enquiries that I asked about.

Kingsley Mansell-Thomas

Tonyrefail, Cardiff

Always an amazing and very prompt service. Excellent.

Bridget Stallard

Fordingbridge, Hampshire

Very knowledgeable and efficient. Grant took all the hassle out of booking our holiday.

Jeanette Janes

Sandy, Bedfordshire

Service is always impeccable.

Marilyn Lewis

London

Grant is so efficient and nothing is too much trouble. He makes booking a holiday so easy. I recommend him to all my friends and customers.

Victoria May

Bodmin

Always a pleasure to book our holidays with Grant. He offers a great personal service, gives great advice, and goes out of his way to ensure everything is spot on.

Janine McManus

Andover, Hampshire

Grant knows how to speak to people. He gave me confidence with his knowledge and suggestions on the best places to consider, always making sure that we are completely happy with the choice we make from the information he gives and he didn't mind when we wanted to change dates. We are perfectly happy to let our friends know how hard he worked to make sure our holiday and the arrangements all ran smoothly.

Ginette Lott

Tonyrefail

Over the past 10 years of asking Grant Wills to arrange & satisfactorily book our return flights to Australia we would most definitely recommend his professional services to others .

David Morrison

Christchurch, Dorset

Grant is always very attentive and goes beyond all expectations when trying to secure the right holiday for us as customers.

Stephen Bright

Barnstaple

Grant has always done a very friendly and reliable job for me and my friends. Nothing but very courteous and professional. We all know that Grant will be at the other end of the line if we need him!

Steven Wright

Thailand

Grant thinks of you when making any booking, therefore the outcome is always right plus more. Thank you Grant!

Karen Malcolm

London

Always very professional and well organised service with the personal touch, which is very important.

May Currie

Carradale, Campbeltown, Argyll and Bute

With Travel Counsellors and Grant Wills you have the perfect combination for trouble-free bookings. I have used them for many years, 1st class service every time. At the moment I'm waiting for my next holiday to Thailand. Everything booked and ready to go. Thank you once again Grant, keep well and speak soon, Ray.

Raymond Howe

Luton

As always a 1st class service. Please try, you will not be disappointed.

Raymond Howe

Luton

Grant Wills is very helpful and reliable. He has found me and my husband to be our dream Honeymoon. He listened to what we wanted and put together a great package deal. Thank you. I will definitely be contacting him again and recommending his services to others.

Kelly Uwins

Kenley, Surrey

We already have recommended my sister-in-law and fiancé, booking their honeymoon with Grant just this week.

Richard Thorn

South Croydon, Surrey

I have used Grant Wills from Travel Counsellors for at least 10 of my last 12 holidays and everything has always been perfect. Even when we where stuck in Egypt, Grant sorted everything out and got us home safely.

Raymond O'Donnell

Liverpool

After enjoying Grants experience of booking us long haul flights over a number of Years to Australia, we cannot imagine even thinking about getting involved with a alternative travel company, knowing Grants got it right, so no worries Yes, our flight tickets with requested seats, plus visas have arrived in the post . It won't be long now before we are off, knowing even in Perth, Grant is only a phone call away to help in a unforeseen emergency .

David Morrison

Christchurch, Dorset

I write to thank you for arranging yet another fantastic holiday for us, this time to Croatia. As always, the service you provided was outstanding and I greatly appreciate the time and trouble you took to ensure the holiday met all my family’s requirements. We had a wonderful time and it was all thanks to your invaluable advice and the meticulous work you put in on our behalf.

Janine McManus

Andover, Hampshire

I have been using Grant for 7 years and as always, every year, he provides a fantastic service. He is a credit to Travel Counsellors. I wouldn’t go anywhere else!!

Dean Tregunna

Staines-upon-Thames, Surrey

My consultant Grant meets all request requirements on any booking we complete. He has good attention to the smallest detail and nothing is ever too much hassle.

Marilyn Lewis

London

Grant is always very helpful with holidays, especially arranging assistance etc. for my husband.

Bridget Stallard

Fordingbridge, Hampshire

Very helpful and informative with all aspects of our booking. We will use again.

Mark Washington

Fleet, Hampshire

I have used Grant Wills of Travel Counsellors many times over the past 18 years have always received 1st class service. All my requirements understood and dealt with as required. NO need to search the internet, go straight to Travel counselors for 1st class service every time Thank you, Raymond Howe.

Raymond Howe

Luton

Fully professional service again from Grant but I would expect no less which is why I return to TC every time.

Peter Watkins

Koh Samui, Thailand

It has always been a pleasure to use this service. Grant Wills has always been amazing at putting my holiday desires together for me at a really good price. I just have to describe what sort of holiday I would like and what standard of accommodation I desire and Grant puts together a brilliant package for me taking all the hard work away from me which is simply wonderful!

Kim Edwards

Tunbridge Wells

Good morning Grant, Just a short, but big 'Thank You' for all the hard work you put into organizing a brilliant Lions Tour trip for us. There is not one thing that could have been different from the quality of the hotels, the motor homes or the transfers. You made a life time opportunity for me easy and 100 per cent enjoyable. I will fully recommend you to anyone who asks me for a travel consultant. Many thanks again best wishes, Tony.

Anthony Jones

Tonyrefail, Wales

I have given all Grant's business cards out already! Excellent service with a personal touch. Thank you.

May Currie

Campbeltown, Argyll and Bute

Polite, friendly and knowledgeable, answering all my enquiries and concerns, giving me confidence in making the trip that we are going on. I have dealt with many companies but never have I felt so confident that every thing will go well and that is down to Grant's expertise. We will deal with this Company again because of this.

Ginette Lott

Tonyrefail, Mid Glamorgan

Grant has been very helpful and we would be happy to refer friends to him if asked.

Geoffrey Matthews

Camelford, Cornwall

Grant is always very helpful and very attentive to our needs, and makes sure everything runs smoothly.

Bridget Stallard

Fordingbridge, Hampshire

It's looks like Grant has organized and booked a great package.

Kingsley Mansell-Thomas

Tonyrefail

The score of 10 I find justified on the grounds of Grant's professionalism from start to finish when booking though him .

David Morrison

Christchurch

Fantastic service as always from Grant Wills with my booking for next years holiday! Grant is always going above and beyond for us and that's why we will always use and recommend Grant in the future.

Dean Tregunna

Twickenham

Excellent service and competitive price, thanks for your help.

Linzi Hawkey

Newquay

Have had a few years booking with yourself and always very happy with your services.

William Whelpley

London

10 out of 10 says it all. Grant is fantastic to deal with.

Charles Watson Smyth

Padstow

Totally professional and very personal care.

Elizabeth Tulloch

St Columb, Cornwall

It is always a pleasure to book my holidays and travel plans through Travel Counsellors.

Kim Edwards

Tunbridge Wells

Brilliant service as always, thank you very much.

Susan Lethbridge

Egloshayle, Cornwall

Goes the extra mile to get us a great holiday , and even sends luggage tags filled to save us time . Great service

Timothy Clark

Bradford

I have used grant wills for a number of different holidays and his service has always been first class .

Raymond O'Donnell

Liverpool

As always excellent service from Grant. Really looking forward to a destination we have never been to before.

Maurice Whelan

Hertford

Because of the friendly and personal touches provided by Grant, that makes you want to ask him each time to plan your trip away.... love it.

Karen Malcolm

East Ham, London

Highly recommend. Been with Grant a couple of years now and always comes up trumps.

Mark Williams

Tonyrefail

Excellent service

Danny Cash

Padstow

Nothing is too much trouble for Grant and he has always done us really proud with our holidays.

Susan Dovey

St Austell

Friendly and efficient - just what you want!

Sara Farranads

Beccles, Suffolk

Grant has arranged holidays and flights for us over numerous years and is always exceptionally helpful.

Bridget Stallard

Fordingbridge

I cannot ever fault the service I receive from Grant - Fab

Marilyn Lewis

Wallington

Nothing seems to be too much trouble for Grant. He is prepared to go the extra mile for his clients.

John Hasell

Launceston

Grant has been so helpful. He is very knowledgeable and gets things sorted quickly. Many Thanks

Pauline Davies

Tring

Fantastic, professional and personal service as always!! Thanks Grant!

Dean Tregunna

London

Grant is totally professional, and nothing is too much trouble.

Elizabeth Tulloch

St Columb

Friendly, personal and knowledgeable. Handled everything with no stress or fuss for myself. Highly recommended.

Samantha Jago

St. Breward

Prompt feedback and like the attention to detail given.

Karen Malcolm

London

Grant is always available to assist with any booking and very informative. You know you can rely on Grant to promptly sort out anything for you, I would always recommend Grant to friends who are travelling as he will take the stress out of the booking for you.

Clare Green

Luton

Grant never fails to deliver a perfect holiday with no hassle to me, just ask and he will deliver.

Raymond O'Donnell

Liverpool

Grant is brilliant as he takes his time to find out exactly what you need and always finds you the best price. He is extremely organised and sends out all your relevant paperwork straight away. I would always book my travel through Grant and definitely always recommend him to family and friends.

Rachel Sait

Christchurch

Informative, efficient and friendly. Grant was a great help.

Matthew Watson Smyth

Padstow

Grant was also recommended to me from a friend. He is very attentive to all your requirements and would not hesitate to give his number to friends and family and also look forward to booking other packages with him especially as he had less than a week to book mine. Happy days??

Parveen Kumari

Birmingham

Grant is so thorough and patient even though I change my mind umpteen times during the booking. Service provided is always excellent and he has become over the years a trusted Travel Counsellor and one that I have recommended to many friends booking holidays. Thanks for all your support Grant.

Lee Harris

Oldbury

Grant always tries his best to find us a holiday to meet our requirements, and also gives us alternative options of similar resorts so we have an informed choice.

Timothy Clark

Bradford

Amazing service! Recommended to friends and family a long time ago!

Danielle Johns

St Columb

Grant is only a phone call away and once you put him in the picture of what you want he won't let you down. You'll soon be on your way knowing all has been taken care of thanks to Grant's professional service.

David Morrison

Christchurch

Grant always comes up trumps. On this occasion Grant took the whole problem out of my hands and arranged everything, tickets for Andrea Bocelli, accommodation and flights. Thanks again Grant.

Maurice Whelan

Hertford

Grant is always very helpful and efficient. Very friendly and informative. I feel I am being looked after, he will sort any problems.

June Mattches

Guisborough

I have already recommended Grant to several people. The service is amazing.

Carolyn Marshall

Guisborough

In 2005, Grant Wills arranged a family holiday to Thailand and because we had such a wonderful time and everything was so well organized, we have continued to ask him to recommend and plan each of our subsequent holidays. When booking a holiday, we know everything will be fully taken care of, right down to the smallest of details. Time and time again, Grant has confirmed that his planning is meticulous. Nothing is too much trouble for him and he goes out of his way to ensure the service he provides is truly outstanding and exceptional, as is the invaluable advice he offers when required. Not only is he a true professional, he is courteous, kind and extremely pleasant.

Janine McManus

Andover

Grant is always very helpful and always gets you the best deal. He always gets back to you on the same day you contact him which is always appreciated. I will use him when booking a trip and will definitely recommend him to family and friends.

Rachel Sait

Christchurch, Dorset

Grant was always very quick in responding to any questions I had and after the initial booking we then asked for trips to be booked, currency advice and another person added to our booking. All of these were dealt with promptly. I have already given his details to friends for future use and would use him again myself, Debs.

Deborah Hilborne

St Tudy

Grant Wills does his very best to help you achieve everything you desire from your holiday time and time again and I would always recommend him to all my acquaintances.

Kim Edwards

Tunbridge Wells

Grant Wills has assisted us in booking flights for Thailand and his experience has been invaluable. Many thanks.

Shawn Ferris

St Austell

I have used Grants service for a number of holidays and as always he gives 1st class service each time and we have never been let down. Whenever we want a holiday Grant is my first port of call.

Raymond O'Donnell

Liverpool

Grant was extremely helpful and dealt with all our requirements quickly and efficiently. Even though this was only a UK holiday the service we received was the best. This is the second time we have used Travel Counsellors and both times Grant dealt with our booking.

Gerald Wills

Truro

This is a special holiday trip for us so we used Grant at Travel Counsellors to arrange things and we received outstanding customer service. He took all the pressure and stress off us so we can now enjoy our holiday in Australia & New Zealand. We would have no hesitation to recommend Grant at Travel Counsellors.

Leslie Cundy

Callington

Me and my partner use Grant Wills every year for our holiday plans as we know that his services are exceptional! He knows how to deliver! And you know that every care and detail will be made to ensure you’re happy from the start to the finish of your holiday whatever your plans! There's no better choice than Grant!

Dean Tregunna

St Austell

We recommend Grant from Wade Bridge to all our friends. His service and enthusiasm are second to none.

Roger Dovey

St Austell

Thanks to your personalised planning we had a really lovely holiday. The flight was enjoyable and the pre-booked seats worked well, on the outward and inward bound journeys we had the comfort of an additional seat which was very welcome. The transfer was efficient although slightly grand prix style of driving. The hotel was relaxing, comfortable and ideally situated and your request for a high floor was implemented a most wonderful view, we would definitely return to this resort and hotel. Once again, thank you Grant, all your personal gestures make such a huge difference even to the welcome home postcard! I have passed your details on to our daughter.

Elizabeth Tulloch

St Columb

Excellent all round service provided by Grant Wills, good communiction at all times, quick to respond to requests and questions, with a polite and friendly attitude during each telephone call. Would and have recomended Grant to friends and family.

Paul Young

Rolleston-on-Dove

Grant Wills provides exceptional service. He is extremely knowledgeable and efficient, as well as being very helpful. Nothing is too much trouble for him; he goes out of his way to provide the best advice and service possible. It is always a pleasure to speak to Grant and we trust his advice implicitly. Since finding Grant, we book our holidays with no one else. We think very highly of him and recommend him without any hesitation.

Janine McManus

Andover

Grant was excellent in finding our ideal honeymoon, very paticient and answered all of our queries. I have already recommended to family and friends.

Richard Thorn

South Croydon

Thank you for the service provided in booking my flights, it is greatly appreciated. The customer service was perfect and made the booking very easy and painless. The booking was made very quickly once I provided confirmation of the exact dates of travel and received all knowledge required and all answers to my questions and advise on anything I needed to do in preparation for my travel. Many thanks.

Leanne Gooding

Fraddon

I have always had excellent service from Grant and continually recommend him to family and friends.

Sharon Gayle

Catford, London

We have found Grant Wills most helpful , unlike most Travel agents Grant seems to be there to help 24/7, and always most pleasant .

David Morrison

Christchurch

Grant was extremely helpful and provided brilliant service. I would definitely use Grant again in the future.

Rachel Sait

Christchurch

I have always found Grant to be the most helpful and patient man, especially when dealing with choosing my annual holiday. He will always provide a selection of suitable options focusing on what is important to me. For the number of years that I have been using Travel Counsellors services, Grant has not got it wrong once! His service is professional, consultative and he always listens to the needs we have. I would not and do not hesitate to recommend Grant's services to anyone who is booking a trip away - he is fab!

Marilyn Lewis

Wallington

Grant was extremely professional. Nothing was too much trouble and he went to great lengths to find us a suitable holiday. I highly recommend him!

Elizabeth Tulloch

St Columb

Grant is always very helpful and obliging.

Helen Phillips

St Austell

Our Travel Counsellor is really helpful and gives advice as and when needed. They are available anytime and we do not feel like another number – we’ll definitely be recommending to other honeymooners!

Lewis Phillips

London

Excellent service, Grant was vey professional and patient. Thank you.

Catherine Waters

Bodmin

I felt the service given was with care and understanding of what I asked for. I would no doubt contact Grant again for my travel needs.

Sandra Edwards

Palmers Green, London

After years of travel we were introduced to Grant Wills and found his professionalism that he devotes to any booking that he carries out for you is second to none. Our most resent delightful experience being when on a Friday morning I booked a flight leaving three days later on the Monday just for my self as my wife had at that stage no wish to visit our family for only three weeks in Perth WA. Out of the blue at 7.15pm Friday night my wife decided she wanted to come. I rang Grant and by 7.45pm he rang back to say all was done - flights, visa and seating on the same flight. I might add he thanked me for getting out of the washing up!

Jan & Dave Morrison

Mudeford Christchurch Dorset UK

Always a friendly and efficient service.

Christopher How

Luton

Both Richard and I would like to thank you for all your help, advice and a fantastic service you offered towards making our dreams come true on our Honeymoon trip to New Zealand. The support and organizing of the holiday was outstanding! We have had the most amazing time and have some very happy memories. We look forward to using your services again in the near future,

Claire Monaghan

Kensworth

I asked for extra business cards to pass around to my friends - excellent service as usual.

Peter Watkins

St Austell

Very helpful and wonderful to deal with.

Luan Reed

London

Very patient with us when we couldn't decide where to go. Also very effiicient with quotes and information.

Jacqueline Buse

St Minver

Grant is great. I always feel he takes all the stress of planning and booking a holiday. He can provide everything necessary that I should know and I feel totally confident with his caring and professional attitude with his service. Thank you Grant, much appreciated.

June Mattches

Guisborough

Could not ask for better service.

Bridget Stallard

Fordingbridge

Booking a holiday is a large expenditure, so when you do decide on your chosen destination you want to feel that you are all but getting on the plane!!! Grant's outstanding customer service converts those thoughts into reality. He is more than happy to provide information and spend what ever time you need to make a decission that is right for you. I have been using Grant for about 5 years now and to this day I am still impressed by his attention to detail and his appreciation for my business.I do and have no hestitation in referring Grant to my friends and family who also comment on his excellent service and support. Thank you Grant

Marilyn Lewis

Wallington

I have known and enjoyed using Grant Wills sound travel advice since his days at 'TRAVEL BAG' where he worked as a travel consultant in London. Grant has never failed to deliver fulfilling our flight and hotel reservation needs. His experience shines through and unlike the high street shop giving you what's best for them, Grant fulfills his clients needs with what's best for them. As a self employed Travel Counsellor his main concern is to look after his customers and make sure they return and I'm sure 100% do. You are not just a customer to Grant, you are like a friend. Nothing is to much effort for Grant however big your trip Grant will get you the best deal. I sum up the services in which Grant offers by stating, "I will never book anywhere else" for my travel needs.

Mark Lyons

Crawley

Grant was extremely helpful in organising the flights for our trip to the States over the summer. As our 12 year old son was flying out alone ahead of us, he made sure we had all the necessary information and bookings for an escorted service on and off the plane, which resulted in us feeling confident that he was in safe hands, and that it had been properly organised. Grant directed us to all the necessary pre travel requirements (ESTAs etc) in good time, and recommended a choice of hotels for our stay in New York. He then booked the hotel at a competetive rate, and we were very pleased with our choice as the hotel exceeded our expectations. I would not hesitate to use Grant again, and would recommend him to any friends looking to book a holiday.

Harriet Heaven

Bristol

Grant has always taken every effort to sort out exactly what we required and with great patience and courtesy in dealing with a pair of customers who have great difficulty in making up their minds. We would happily recommend his service.

David & Patricia Wernham

Wangford, Suffolk

I have trusted Grant Wills with my travel arrangements for many years, he has always been most helpfull and very profesional in dealing with my requests. I have no desire to change things, I should like to wish him continued success with his business Ramond Howe

Raymond Howe

Luton

A few lines to say how brilliant our holiday was to the Maldives. Everything was so good from the flights we wanted to the accommodation. Grant took every opportunity to make sure everything was ok, even calling us before we left to make sure everything was right. Had a fantastic time. It was truly a first class service from start to finish. We would not hesitate to use Grant's service again.

Raymond O'Donnell

Liverpool

I have booked my last four holidays with Grant incorporating a variety of itineraries across three continents. The customer service, attention to detail, efficiency and communication have always been maintained to a professional standard. Grant has been available at times that suit us and the hand-deliverance of travel documents has added to the experience. I happily recommend him and his service.

Charles Watson Smyth

Padstow

Thank you so much for the anniversary card and for the information you sent to us regarding the islands. We are so looking forward to going, I can't believe how quickly it has come around. I would also like to thank you for your promptness and professionalism in the organisation of our holiday, and would not hesitate to contact you with regards to any other holidays in the future. I shall email you on our return to let you know how it was, and to inform you of any good or bad points (I don't think there will be any) so you can pass details on to any other customers that go there.

Kathleen Sheffield

Denny, Stirlingshire

Thank you for all your help in booking our holiday. I will certainly pass your cards to family and friends, I have already been singing your praises to everyone. I am sure I will be speaking to you shortly after Christmas about our India trip. Thanks again.

Sylvia Cassidy

Liverpool

We came across Grant Wills purely by chance several years ago when trying to book a family holiday to Thailand at short notice. Having searched on teletext and contacting a number of advertisers, many of whom offered a variety of travel packages together with a somewhat hard-sell approach, it was refreshing to ring Travel Counsellors and suddenly find Grant at the end of the telephone. He simply asked for my requirements and advised me he could arrange the type of holiday I was looking for. He offered several different options, put no pressure on me whatsoever to make a decision, instead he just gave me all the necessary information and suggested I call him back after I had given it some thought and should I decide to make a booking. Grant was friendly, attentive and extremely professional, as well as demonstrating extensive knowledge of the travel industry and of our chosen destination. Without any hesitation we booked and were both impressed and exceedingly happy with all the arrangements he made on our behalf for a holiday which was absolutely fantastic and for which we could find no fault. Since then we have continued to ask him to arrange further holidays, all of which have been superb and meticulously organised. Grant provides an outstanding level of service that in our experience, having travelled fairly extensively, is unrivalled. He pays attention to the smallest detail and willingly goes out of his way to offer any additional help, information and guidance that may be required. He has earned our complete confidence in any recommendations that he makes. Grant Wills offers a wealth of knowledge and travel expertise and I cannot praise him highly enough either personally or professionally. It is very seldom that a client is so well taken care of. I recommend him unreservedly and wish him every success for the future.

Janine McManus

Chorley

Discover the world with me

Long Service Lunch - 20 Years

Long Service Lunch - 20 Years

This was a video shown at the Long Service Awards and Lunch in Manchester in November. I celebrated my 20 Year Anniversary on 25th January 2025.

06 Nov 2025

My Travel Counsellors Journey

My Travel Counsellors Journey

This video highlights my Travel Counsellors journey over the last 19 to 20 years, detailing how many clients I have helped and detailing my top destinations

28 Dec 2024

Monk Ordination Procession - Chanthiburi, Thailand

Monk Ordination Procession - Chanthiburi, Thailand

Monk Ordination ceremonies last a few days. This video shows the novices being carried around the Temple 3 times before the Ordination Ceremony. Please see Blog

10 Aug 2023

'Postcards' - Brand Video

'Postcards' - Brand Video

Remembering 'Moments that Matter' and brighter days ahead

09 Apr 2021

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More destinations to enjoy

Let's plan your dream trip together

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Tailor-made for you

Your holiday isn’t just a trip away. It’s a longed-for escape, time to reconnect with loved ones, or a dream adventure you never thought possible. That’s why I take the time to truly get to know you and understand your hopes and expectations, then use my experience, connections and passion for the destination to create a trip that makes those dreams a reality.

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Personalised service. Always

When you plan a holiday with me, you’ll be given my personal mobile number from the very first call. I’ll listen to your thoughts and ideas like I would a friend and arrange accommodation, activities, and flights that are all personalised to you. And I’ll share my personal tips and recommendations, so you can experience the true beauty of each destination.

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Stress-free travel, and more time
for what matters most

I believe your time away should be stress-free, easy, and seamless from start to finish. So, I take care of all the details for you - from ATOL protection, insurance, and flexible payments to access to the myTC app, which keeps everything in one place.

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Support when it matters most

If the unexpected happens, you can rest easy, knowing that I’ll handle any last-minute changes, flight cancellations, or disruptions before you even pick up the phone. So you always feel happy, carefree, and ready to make the most of every moment.

Find Tc Difference

Start planning with me

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Let’s talk through your ideas, no pressure.

01208 809190

Let’s connect

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Finding your match...

Every unforgettable journey starts with the right person by your side.