Based in Cheshire

Helen Parker

Available for new enquiries

It's Nice To Meet You

Hello and welcome! I’m Helen - your trusted personal Travel Counsellor, tour operator and travel agent based in Cheshire and Laxey, Isle of Man.

I help fussy travel lovers with a concierge service - curating tailor made, authentic travel experiences to create lifelong memories.

With 20+ years in the industry, you're in the hands of a true travel aficionado and I love creating unique and premium experiences for my wonderful clients. Whether you’re an adventure type, culture vulture, beach bum, romantic, cruise fan, snow lover, or city goer...I've got you covered.

My focus is on customer experience, having learned the art and culture of customer care working with Japan Airlines and British Airways early in my career. This continues to be at the heart of everything I do. Over the years my travels have taken me to some amazing places including, Japan – where I worked for some time, USA, South America, Africa, Indian Ocean, Middle East, Caribbean, Australia, Asia, Scandinavia, Europe and even Azerbaijan. As a true aviation geek or ‘anorak’, I’m often spotted with my binoculars at the edge of the runway soaking in the jet fuel.

Reasons my clients love booking with me:
* 24/7 support
* Direct line to me as your personal concierge - Whatsapp, phone, email and Messenger
* Local contacts and ‘know how’
* No call centres or queuing
* 100% customer satisfaction score
* 100% financial protection with the Travel Counsellors unique trust and ATOL
* Off island included in packages for my Isle of Man customers
* A genuine commitment to more sustainable travel - supporting local people, wildlife and their economies
* MyTC app – view quotes, make payments, view documents and get live flight information

Ready to turn your travel dreams into reality?
Your journey is not just a trip; it's a lifelong memory in the making. I look forward to start planning your next amazing adventure together!

Get in touch by phone, Whatsapp, Messenger, email or Zoom. Also, I’m happy to meet you locally in Hartford, Warrington or the Isle of Man.

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Contact Me

Whatever your holiday needs I'm here to help you, so simply give me a call or send me an email with your contact details on and I can get things started for you:

Find me on social

My Videos

5 reasons to book with me

7/22/2022

5 reasons to trust your travel booking to Helen Parker Travel Counsellor

Luxury personalised travel

7/20/2022

Expert, personalised, bespoke travel by Helen Parker Travel Counsellor.

My customer stories

Sent by Tristan Rich

Excellent service!

Sent by Karen McGurgan

Helpful, attentive, creative and facilitating!

Sent by Elizabeth Williamson

Helen has been fantastic helping me and my family tailor bespoke packages over the last few years. Leading very busy lives, Helen takes all of the stress away from managing our holiday experiences. Helen goes above and beyond to make sure the experience is perfect. She is so knowledgeable and passionate about her job and we wouldn't book anymore holidays without Helen. Looking forward to our next experience booked very Helen which is a cruise round Croatia

Sent by Vari Jones

On Thursday we decided we needed a holiday in March, last minute as usual. I emailed Helen on Friday with my wish list which is always quite specific, spoke to her on Saturday morning and by Saturday evening she had put together exactly what we wanted and it was booked. As always fantastic service. Our last trip ended in a bit of a disaster with long flight delays and missing our IOM flight but Helen fixed it all and took all the stress out of it so she was our first choice when booking this trip. If you want excellent, fast, efficient service with all the hassle and stress taken off your shoulders, I would highly recommend Helen. Thanks again Helen, I can’t wait for my trip of a lifetime.

Sent by Vicky Mitchell

We have just returned for our trip of a lifetime to Lapland. Helen listened to our requirements and put together the perfect package for us. We stayed in a glass igloo and were picked up and taken to stunning locations for a husky safari, reindeer sleigh ride and an aurora hunting trip. After doing lots of research we didn’t want the short taster sessions offered by some other tour operators, nor the too commercial Santa based holiday and I’m so glad we didn’t! Travelling in the snow into the wilderness, meeting and learning about the huskies and reindeer were the highlights of the trip for us. Each was a half day experience, didn’t feel rushed and we felt so welcomed by the Finnish guides. The igloo was so warm and cosy and I can’t explain how magical it was to live and sleep under the stars. As we have three children aged 8,11 and 14, Helen ensured that we had a morning free to visit Santa, which was an unforgettable experience. We can’t recommend Helen enough, I’ve already had friends ask for her details after seeing our pictures.

Sent by Alison Duff

Absolutely fantastic service from Helen to arrange and book our once in a lifetime trip across US cruise to Hawaii to Vancouver?? Fabulous advise great knowledge and she built the trip around what we really wanted. Can’t wait to go on it now! Roll on April xx

Sent by Pamela Unsworth

A very knowledgeable travel consultancy service with vey efficient prompt responses. Thank you!

Sent by Rachel Farrington Allen

It’s the second time we have used Helen Parker Travel Counsellor and she did not disappoint. Italy was just beautiful. Perfect flights, airport experience, lounge booking, private airport transfer (with air conditioning), hotel (fabulous), split trip (the kids came with us for one week and then we had another week alone) and communication throughout. Cannot recommend her more highly (and I’m hard to please). Thanks lovely. We really appreciate everything you did. The app is great too. Enables you to have everything at your fingertips.

Sent by Sally Huxham

Helen has been fabulous helping me to plan my special birthday trip to Barbados. Myself and my husband have never travelled outside of Europe before. So her expertise and extensive knowledge has been invaluable. We are so excited now for our trip,, knowing everything has been taken care of.

Sent by Iain Mack

First class service - highly recommended!

Sent by Helen Donoghue

Helen is able to find exactly what we want as a family & is very patient in tweaking things 'til they are just right. With the back up of Travel Counsellors its gives us the piece of mind in case anything happens & when our holiday was cancelled in the first lockdown we were so reassured when it was all handled for us taking away all the stress

Sent by Karen Jones

Helen has the patience of a Saint, and she has the drive to find you the perfect holiday - everytime ... I've lost count of the number of people I have recommended her to, and every one of them has been as happy as me with what she is able to offer! ... If you want a door to door trip, planned to perfection, look no further! ... I would write more, but I'm just about to pack my case for a trip to Barbados that Helen planned. thanks Helen! X

Sent by Amanda Butler

Helen is the most amazing travel counsellor whose attention to detail cannot be beaten. Any idea for a holiday we’ve given her has been transformed into reality with her special touches added. Nothing is too much trouble for Helen, she is always available for help, advice or reassurance (not that you’ll need it as nothing is left to chance!). She is always so bubbly and friendly. Helen is always our first choice when it comes to booking a trip.

Sent by Fiona Graham

Helen is extremely professional and tailored our trip which not only met but exceeded expectations. She is always available to offer help and advice and has the skill and knowledge to find the most perfect trips. She goes above and beyond and the added suggestions on how to make a holiday extra special are invaluable. Highly recommend.

Sent by Erin Pidsley

I cannot believe how much time I've wasted in the past on searching websites, reading reviews and then feeling anxious whether I'd made the best decisions. Helen made it simple with her knowledge and clarity. It was so quick and easy. Really looking forward to our trip! Like

Sent by Laura McColl Wilson

Just returned from an amazing holiday in New York booked through Helen. Helen gave us a personal service never experienced before and nothing was too much trouble. Got lots of local personal recommendations and a seamless service. Thank you!