Do you love to travel? Do you love spending quality time with your loved ones on a dream holiday? So do I.
I’m Helen, I live in Kingswood, Hull with my husband and two children and I am your personal Travel Counsellor. I am a proactive, self-motivated and organised individual with over 22 years of travel retail experience. I have been very fortunate to have travelled to some amazing holiday destinations, these include: Dubai, New York, Egypt, Dominican Republic, Mexico, Bahamas, Florida (including Disney World a number of times) and Key West as well as your traditional family holidays to Majorca, Menorca, the Canary Islands, Greece and stunning Marrakech, Morocco. I have also cruised with Royal Caribbean International and P&O's Britannia. I feel very blessed to have been able to travel to these amazing countries!
Working with Travel Counsellors, a global independent travel agency who have won many prestigious awards as well as very recently being recognised as the top, UK No 1 company in the Martin Lewis Money Saving Expert Poll for how we dealt with and refunded clients through the Covid 19 pandemic, I am pleased to be able to offer you exceptional one to one, 24/7 customer care along with my wealth of destination knowledge and enthusiasm. Book with confidence!
I am just a phone call, instant message or email away from creating that perfect holiday for you.
As a Travel Counsellor, my business is built on trust, reputation and fantastic customer service which I naturally provide to all my clients - my aim is to always go that extra mile to provide you with that perfect holiday memory, but also for you to remember me as your Personal Travel Counsellor. I will be waiting to take your next line of enquiry.
Holidays for some are few and far between, so whether it’s a cottage break in the Yorkshire Dales, creating your dream wedding abroad or honeymoon in style, to planning an around the world trip, I will help turn your holiday dreams into reality.
As I have the luxury of being able to work from home I can work around my clients so if you want to contact me during the day or on an evening then that’s great for me, I am also happy to meet face to face over a nice coffee as after all I am dealing with your holiday and it is nice to put a face to a name.
Please don’t hesitate to get in touch, I very much look forward to being able to help you.
Whatever your holiday needs I'm here to help you, so simply give me a call or send me an email with your contact details on and I can get things started for you:-
I absolutely live and breathe travel and I love to write about my experiences! Please take a look through my posts - you might find your own holiday inspiration.
18 June 2019
At our annual Travel Counsellors conference in November 2018 I was very fortunate to have won an adults-only week in Mexico, flying with American Airlines and staying in two stunning hotels, the Hilton Playa Del Carmen where we stayed for 4 nights and then to Cancun for a 3 night stay in the Hyatt Zilara Cancun. To say my husband and I needed this trip badly was an understatement as lets just say the start of 2019 wasn't the best for us! In June 2019 my husband and I where whisked away by American Airlines to Mexico for a week of...
27 March 2017
I'd never visited Morocco before so to be offered a trip to Morocco, along with 40 other Travel Counsellors was an ideal opportunity to see for myself what Morocco has to offer! We flew out to Marrakech on the 21st March 2017 and on arrival at Marrakech airport I immediately felt safe and welcomed into this colourful and culture rich country. Medina/Souks. We had the pleasure of staying at the Movenpick Mansour Ebdhabi Marrakech hotel for 3 nights and after settling in and having lunch we was taken to the Medina, Souks within the iconic Jamaa El Friaa Square where we were...
28 September 2015
I was extremely lucky enough to have been chosen to visit Dubai as part of a familiarisation trip hosted by Dubai tourism, Emirates and Arabian adventures and to describe Dubai in one word - SPECTACULAR! We flew from Birmingham Airport with Emirates Business class. Emirates lounge was a lovely way to start the journey, with all drinks (including Champagne) and everything you could possibly want to eat for breakfast at your finger tips. And the service didn't stop there, the service and comfort of business class on board was really good, meals were exceptional and again free flowing drinks, champagne....pretty much...
Sent in by Joanne Hutchison
Hull, 28 April 2021
Helen we can't thank you enough for you help and guidance when we had to postpone our 30th wedding anniverary holiday last year due to covid-19.You have gone out of your way to put a package together which is equally as amazing and we so look forward to our travels at the end of the year. We couldn't have planned this holiday of a life time without you. Also booking us a much needed break in Zante in July. We are positive we will be going. Please support this lovely lady who does a brilliant job you cutainly do the whole package Helen x Jo and Mark
Sent in by Rachel Pannell
Kent , 15 March 2021
We originally booked our honeymoon through Helen to Mauritius for this coming September. Due to everything that’s still going on we decided to move Mauritius to 2023 and choose a European destination for our honeymoon in the hope we have more chance of being able to go there this year. Helen was fantastic, moved Mauritius for us without any issue ka and found us an amazing 5* hotel with our own private pool in Santorini on the exact dates we wanted going from our preferred airport. She was amazing, nothing was too much trouble and the whole process was done from start to finish in a couple of days and considering the world at the moment we thought that was brilliant. Helen kept us up to date through the whole process and advised us every step of the way. We will always book ALL of our holidays in the future through Helen and are encouraging all our family and friends to do the same.
Sent in by Jacquie Nel
Cottingham , 14 March 2021
We’ve had to reschedule our holiday twice in the last year, once due to COVID and once due to health issues, Helen has gone above and beyond in rearranging our trips and removing all stress from the situation. We can’t recommend her highly enough, nothing has ever been too much, she gives the personal touch with a professional service, would not even think about booking our holidays anywhere else.
Sent in by Jordan Butler
Essex, 04 March 2021
We can't speak highly enough of Helen and her amazing service through Travel Counsellors. Helen has made everything so easy for us in the last month after my Girlfriend and I had to move our holiday to Dubai in May to later in the year. After seeing the news in January 21 about UK travel restrictions I assumed we would struggle to adjust the dates or potentially lose our booking, but how wrong I was. I called Helen and was warmly greeted by her saying she was about to call me to discuss the same thing, and that she had already assumed we would like to move the booking to around August or September. Over the phone Helen confirmed that she was able to move everything like-for-like to September at no additional cost or loss of itinerary etc., which left me almost speechless at how easy it was... I paused and said is that it? yes she replied!. Everything was made so simple and all of our concerns were eradicated straight away. Seeing how easy it was made me realise how correct Travel Counsellors have their position in the market and how customer service and experience is their top priority and through Helen they deliver that so effortlessly. We cannot recommend Helen more and if you reading this looking to make a decision don't hesitate, you will not look back and you'll probably never book elsewhere again. Thank you so much Helen x
Sent in by Emma Bush
East Yorkshire, 21 October 2020
2020 has seen us postpone two major trips, but Helen has been incredible in managing the fall out of covid and rescheduling both holidays to next year. She has been proactive - communicating early with me about possible options and nothing has been too much trouble. It’s a tough time for all but Helen has been so professional. Would recommend her at any time to manage your holiday plans and especially now! We feel in great hands!
Sent in by Olivia Mead
Hull, 04 October 2020
Helen has done an amazing job helping me with my 2020 holiday. Unfortunately due to COVID, my holiday had to be cancelled; what should’ve been a stressful time was managed amazingly by Helen. Helen reassured me and offered a straight-forward resolution. I then decided to rearrange this holiday for 2021 with the help of Helen and her amazing services. Honestly could not recommend enough. Night or day, weekend or weekday - Helen is there to help. Thank you, thank you, thank you!
Sent in by Jill Anderson
Hull, 02 October 2020
We have booked several holidays with Helen after a friend recommended her . Helen puts everything into finding you the holiday to suit your needs ..We always feel confident booking with Helen as she gives you that rare unique personal touch . Never more so with this Covid pandemic .. we booked a Canadian tour With every fine detail taken care of. Unfortunately cancelled.. Helen got us our full refund and kept us updated continually.. no waiting in a que with a travel company ! Helen found us a beautiful cottage in Wales but again cancelled .. Helen fought hard to get us every penny back spending hours on the phone . Helen genuinely feels your disappointment at a holiday being cancelled.. again that personal touch . We would never consider booking a holiday through anyone else but Helen . Looking forward to 2021’s travel plans . Thank you Helen .
Sent in by Emma Grantley
Hull, 25 May 2020
Have never used a travel counsellor before but in a time when the travel industry has been turned upside down I have never been so thankful that I did. Initial booking of our holiday last year was quick and easy but when I contacted Helen to ask about the possibility of moving our holiday to next year during her busiest time of helping those affected by the pandemic I was expecting a delay in hearing back of her. Instead she responded immediately upon picking up my message and within an hour our dates were changed, with no fee incurred and nearly £1k saving off what I had priced it up to be. Helen goes above and beyond to ensure that you’re happy, saving time, stress and money, we highly recommend her.
Sent in by O Morton
Jersey, 25 February 2020
We have used Helen for various holidays and just booked our second already this year with her! Her service has always been exceptional and she is always at the end of the phone should you ever have any problems or requests. We always feel so well taken care of when booking with Helen! Thank you again for your wonderful service x
Sent in by Rashid Ahmed
stockport, 21 January 2020
During our recent trip to Havana my friend got hospitalised so we were unable to fly back as scheduled, in Cuba things are easier said then done, but thank god for our travel councillor Helen Wilson, she was absolutely fantastic, the moral support we received throughout was invaluable, Helen went out of her way not only to find us a new and better hotel but also arranged with the airline to extend and upgrade our return seats for another week at a minimum charge, this would not have been possible without her persistence and determination, Great work Helen you were like a true friend, definitely booking with you again
Sent in by Leighanne Fairfield
Leven, 07 January 2020
We went to Lapland in December 2019, after booking through Helen. From start to finish the whole trip was meticulously planned out and fabulously organized. We chose the 3 night magical interlude and we had a truly wonderful time. Our girls aged 4 & 7 thoroughly enjoyed themselves and so did we!! If you’re considering a trip I would highly recommend Helen. Nothing was too much bother and we loved the little touches such as their letters from Santa, the personalized baubles and the selection boxes that Helen sent to us. Thank you so much Helen!!
Sent in by Margaret Thompson
Hull, 06 January 2020
I booked my family holiday to Lapland through Helen on a recommendation. Looking for somewhere to stay for six adults plus my five grandchildren I thought would be a huge problem for a sole travel councillor especially with the young ones ages ranging from 3 to 7 years. I needn’t have worried as I am delighted to say, Helen found us an amazing place to stay, taking into consideration of the facilities provided for the children. She was easily contactable and answered promptly to any of the queries I had. She also arranged many personal touches such as lovely cards wishing us a happy holiday and also welcome back plus a gorgeous personalised wooden Lapland bauble with a selection box for each of the children. For myself and my family, we feel Helen went above and beyond the role of a travel councillor .... a very rare quality indeed. Our whole experience from start to finish, was flawless and the best holiday we ever had . Thank you Helen.
Sent in by John Burnett
Cherry Burton, 14 October 2019
We had not used Helen before but after the service she has provided we definitely will be again and also recommending her to our friends and colleagues. We received plenty of e-mails with suggestions then had several very lengthy telephone calls in order to come up with our very own specific holiday requirements which I must say where lengthy . Helen is a credit too the industry she represents.
Sent in by T Revell
Hull, 30 September 2019
This lady has exceeded my expectations. She has planned the most special trip for me and my son, listening to our requirements and acting on them....she has most certainly delivered. Can’t thank you enough Helen.
Sent in by Peter White
Middlesborough, 05 September 2019
Helen was excellent throughout the whole process of turning the idea into reality, Nothing was too much trouble and everything was so well organised for us which took the worry out of the whole thing. In addition to answering all my queries Helen also has some more than useful tips to help us make the most of our time whilst away using her knowledge of the region to help make it great holiday, We had a great time and Helen's input was in no small part responsible for that. Were already saving for our next trip and will be sure to get in touch with Helen soon.
Sent in by Nicola Jeffery
Hull, 30 July 2019
An excellent service received from Helen! She found us a perfect hotel near to everything we asked for. Sorted a private transfer, car parking, everything! It took all the stress away leaving me to relax and enjoy my holiday. Thanks Helen, I will definitely recommend your services! X
Sent in by Richard Piercy
Cottingham, 01 July 2019
Just had an amazing trip to New York, it’s definitely one place for anyone’s bucket list. Helen takes all the stress and anxiety away in her exceptional organising allowing you to sit back and look forward to a bespoke holiday. Great personal service, can’t fault her. Would highly recommend.
Sent in by Bridie Winter-Foster
Hull, 30 May 2019
Just arrived back from the Maldives, what an amazing place. A destination I wasn’t familiar with. But yet again Helen made sure 100% excellent service was given, accurate information relayed and nothing was too much trouble. We had a bit of an issue a few days before we left but Helen worked 24/7 around the clock resolving and sorting it for us. We had no stress or pressure at all so it didn’t spoil the holiday one bit. Helen ensured everything ran smoothly to make sure we had a holiday of a lifetime. She’s an amazing lady who gives 100% commitment to her clients. Helen went over and above for us and delivered 5 star service along with our 5 star holiday of our dreams. Thank you so much Helen
Sent in by Rebecca Kirby
Kingswood, Hull, 26 April 2019
Helen is amazing at her job, I have used her now for the last three holidays, I would definitely recommend xx
Sent in by C Bunting
Hull, 26 April 2019
Very pleasant and helpful person to liaise with and nothing is too much. Helen goes above and beyond the call of duty to suit her clients needs. Knowledgeable person too. Looking forward to our special trip co-ordinated by Helen for us.
Sent in by Richard Piercy
Cottingham, 26 April 2019
Very professional personal service. Always on hand to advise and answer questions. Will use again.
Sent in by Helen Hare
Hull, East Yorkshire, 24 April 2019
Helen Wilson has been a fantastic support network for me regarding holidays. Excellent customer services skills, nothing ever too much trouble and always comes up with my perfect holiday. I cant ever see me booking a holiday any other way. Thank you Helen your a star xx
Sent in by Eleanor Billany
Hull, 24 April 2019
Helen has gone to the end of the earth to assist us in finding the perfect honeymoon! We are so thankful for her support and dedication and had no problem in us changing our mind on certain things. Thanks Helen x
Sent in by Susan Shakesby
Sutton, Hull., 24 April 2019
Helen is an absolute delight. Fun, lovely & listened to what we would have liked in our holiday.
Sent in by Teresa Hardy
Hull, East Yorkshire, 24 April 2019
I would highly recommend Helen, she has been so helpful, she incorporated all of our needs and requirements to find the perfect holiday to suit my family, I will definitely book with her in the future and will most definitely be recommending her to all my family and friends ??
Sent in by Liberty Hall
Hull, 24 April 2019
Being my first time booking a holiday on my own with no help from my parent I found Helen the perfect person to book with! She’s sorted everything for us and is just at the press of a button when we need her for any advice or and questions! Will definitely be booking with Helen again.
Sent in by Kat Thompson
Hull, 24 April 2019
Helen was extremely helpful, nothing was too much trouble and knew exactly what my family and I would like in our holiday. I was worried that my messages back and forth would annoy her but Helen answered every question and rang me to discuss in detail. We are so pleased with the holiday Helen found for us and would highly recommend Helen to anyone who asks.
Sent in by Rich Mcwatt
Hull, 25 February 2019
Just wanted to say a massive thank you, again, for a truly amazing few days. Going down to London early made it even better. It was one of the best holidays I’ve ever had, nik felt the same and Evie was in her element! She usually hates walking but she walked over 10 miles every day!! Thank you so much, the flights were ideal times and all went so smoothly! Hotel was fantastic, ideal location, great room and friendly staff. All in all a thoroughly memorable few days that we all loved!
Sent in by Stuart Jones
Hedon, 19 September 2018
Helen was recommended to us by our daughter who had used Helen to organise her honeymoon. We provided a brief that said 'week's holiday shared between Florence and Venice'. Within a day or so the details arrived in an email and everything was covered - air transport, car parking, transfers, rail travel and hotels. We put our faith in her and she did not let us down. Everything went smoothly and the attention to detail could not be faulted. Our travel documents arrived with everything in chronological order - we were even checked in for our flights with seats assigned! It's the little things that make the difference between 'good' and 'great' and it's those little touches like the notes that await you when your arrive in your hotel room wishing you a good holiday that make that difference. I would not hesitate to recommend Helen and will certainly use her again for future travel booking.
Sent in by Jackie Holmes
Selby, 16 July 2018
Had the most wonderful holiday thankyou. Your service was amazing from when I first contacted you to us returning and receiving a lovely hand written card asking if we had a lovely holiday. It's so nice not to have to gaze through brochures or sit in a travel agents. We just pick up the phone and speak to you, leaving all the hard work to you, and once again you came up with a wonderful holiday. We can't thank you enough. Recommendations will certainly be out there. Thank you again and we will be in touch for you to do it all again next year.
From the pristine white-sand beaches of Thailand’s idyllic islands to the sprawling wide-open roads of the USA; the historic and breathtakingly beautiful architecture of India to the crystal-clear turquoise waters of the Maldives – there’s a world of wonder out there and it’s just waiting to be explored.
Contact me on 01482 534230